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Volume 29, Issue 5

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Jon Seals

Jon Seals

Wednesday, 15 February 2017 18:10

Artificial Intelligence and Data Storage

"My God. It's Full of Data" - Bowman (My apologies to 2001: A Space Odyssey)

Just in case you weren't sure, there is a huge revolution happening. The revolution is around using data. Rather than developers writing explicit code to perform some computation, machine learning applications, including supervised learning reinforcement learning and statistical classification applications can use the data to create models. Within these categories there are a number of approaches, including deep learning, artificial neural networks, support vector machines, cluster analysis, Bayesian networks and learning classifier systems. These tools create a higher level of abstraction of the data, which, in effect, is learning, as defined by Tom Mitchell (taken from Wikipedia):

"A computer program is said to learn from experience E with respect to some class of tasks T and performance measure P if its performance at tasks in T, as measured by P, improves with experience E."

After learning, these tools can make predictions based on new input data. Rather than create code with sets of rules and conditions to model a problem or a situation, these algorithms utilize only the data to form their own rules and models.



Trend Micro solution 100 percent effective against exploits and evasions in test

DALLAS – Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global leader in cybersecurity solutions, today announced Trend Micro™ has received a recommended rating based on the NSS Labs inaugural Advanced Endpoint Protection Public Test. In addition to Trend Micro receiving one of the highest malware protection scores with no false positives, Trend Micro’s endpoint security scored as 100 percent effective against exploits and evasion. NSS Labs testing demonstrates a deep understanding that 90 percent of malware targets a single device, and cyber criminals are designing more sophisticated malware to evade specific defenses or to exploit known software vulnerabilities.


“What this NSS Labs endpoint protection public test does is present a truly independent and unbiased public test to help customers understand that user protection must be viewed as a comprehensive solution. We are pleased to be recognized with a recommended rating from NSS Labs in endpoint protection.”

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“IT leaders have to shift through many marketing claims of superior endpoint protection from numerous vendors to determine the most effective solution for their investment,” said Kevin Simzer, executive vice president, sales, marketing and business development for Trend Micro. “What this NSS Labs endpoint protection public test does is present a truly independent and unbiased public test to help customers understand that user protection must be viewed as a comprehensive solution. We are pleased to be recognized with a recommended rating from NSS Labs in endpoint protection.”

Trend Micro customers have said that a layered endpoint protection approach provides the best protection against the broadest range of threats for them. Customers have indicated the need for endpoint security solutions that offer additional capabilities aimed at stopping more threats and exploits, such as behavioral analysis, machine learning, exploit and vulnerability protection, application control and sandbox analysis, along with data loss prevention and encryption solutions to protect data.

Customers have requested more centralized visibility and control to reduce the burden on their IT organizations and lessen dependence on multiple management consoles. A connected threat defense with centralized visibility and control across security for endpoints, mobile devices, SaaS applications and email and web gateways provides a holistic view of what is happening, and automates the sharing of threat intelligence among all security components so defenses can automatically adapt without the need for human intervention.

Trend Micro Smart Protection Suites delivers all these capabilities by protecting endpoints with XGen™ security, a blend of cross-generational threat defense techniques that intelligently applies the right technique at the right time, resulting in more effective and efficient protection against a full range of threats. It offers customers smarter protection through a connected threat defense in cost-effective packages.

“Trend Micro endpoint protection solutions have demonstrated excellent results through its multiple layers of threat defense techniques,” said Vikram Phatak, chief executive officer for NSS Labs. “Our clients are requesting effective security using the latest detection technology to defend against a multitude of unknown threats, exploits and evasions. Trend Micro has proven its ability to stay ahead of the curve through its XGen™ technology capabilities.”

For the complete NSS Labs report, visit https://resources.trendmicro.com/NSSLabs-Adv-Endpoint-Report.html and to learn more about Endpoint Security, visit www.trendmicro.com/xgen.

About Trend Micro

Trend Micro Incorporated, a global leader in cybersecurity solutions, helps to make the world safe for exchanging digital information. Our innovative solutions for consumers, businesses, and governments provide layered security for data centers, cloud environments, networks, and endpoints. All our products work together to seamlessly share threat intelligence and provide a connected threat defense with centralized visibility and control, enabling better, faster protection. With over 5,000 employees in over 50 countries and the world’s most advanced global threat intelligence, Trend Micro enables organizations to secure their journey to the cloud. For more information, visit www.trendmicro.com.

Company Maintains Consistent, High NPS for 7th Consecutive Year; Customers Tout Peak 10’s People, Processes and Partnership Approach

CHARLOTTE, N.C. – Peak 10, Inc., a national IT infrastructure, connectivity and cloud services provider, today announced an industry-leading Net Promoter Score (NPS) of 67.2. Based on an extensive survey of its customer base, the score leads the data center industry for the seventh consecutive year, highlighting Peak 10’s commitment to providing a top notch customer experience and 24/7/365 support across its network. More than 2,200 companies across a broad range of industries, including healthcare, financial services, manufacturing and retail, rely on Peak 10 to provide the hybrid IT infrastructure they need for running mission critical workloads and applications. Peak 10 operates 16 data centers located across key U.S. markets, encompassing an operational footprint of more than 860,000 square feet.


“I feel like I have a partner that I can depend on for more than just the products under contract.”

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The vast majority of Peak 10’s customers provided very positive feedback, praising the company for its people, processes and partnership approach to customer service. Peak 10’s high-touch customer program helps companies stay on top of the latest technologies, trends and threats. Customers also touted Peak 10’s cutting-edge facilities, reliability, security and performance, pointing to 100% uptime, quick response time for any questions or issues raised, and highly knowledgeable technical staff both on-site and at the administrative level.

“Peak 10 has been a great partner,” said Mike Montagna, VP of Information Systems at the Charlotte Chamber of Commerce. “You always get the feeling at Peak 10 that the customer comes first.”

Each year, Peak 10 measures its NPS by administering a survey across its base of more than 2,200 customers to determine their overall satisfaction with the company and understand how likely they are to recommend Peak 10. For the seventh straight year, Peak 10 has received a “best in class” score of over 60.

“Although the needs of enterprises are evolving faster than ever, Peak 10’s foundation is based on anticipating future trends and solving for those demands, a commitment our customers recognize and appreciate,” said Chris Downie, CEO of Peak 10. “We are here as an extension of each customer and a trusted partner throughout the process, and our consistently high, industry-leading NPS score reflects the symmetry of those relationships.”

NPS measures the loyalty that exists between a provider and a business on a 200-point scale that ranges from -100 to +100, with scores over 50 being considered “best in class.” A high NPS is often associated with strong and valued relationships that drive improvements such as higher customer retention rates and loyalty. According to an NPS benchmark study conducted by Temkin Group, the technology service industry’s average NPS is 31.81.

“Peak 10 is customer-focused and partner-oriented,” said Randy Franklin, VP-CIO at Premier Healthcare Solutions. “I feel like I have a partner that I can depend on for more than just the products under contract.”

For more information on Peak 10 and its commitment to customer service, visit www.peak10.com.

1Temkin Group, “Net Promote Score Benchmark Study, 2016” http://temkingroup.com/research-reports/net-promoter-score-benchmark-study-2016/

About Peak 10
Peak 10 provides reliable data center, connectivity and cloud services for broad IT infrastructure requirements. Its solutions are flexible and designed to scale and adapt to customers' changing business needs, enabling them to lower costs, improve performance and focus internal IT resources on their core competencies. Peak 10 serves customers with national and global IT requirements from 16 facilities, consisting of more than 860,000 square feet, serving more than 2,200 customers across 10 markets in the U.S. Peak 10 undergoes annual examinations by third party auditors and helps companies meet the compliance requirements of various regulatory and industry standards such as SOC 1, SOC 2, SOC 3, HIPAA, PCI DSS, FISMA, ISO 27001 and ITAR. For more information, visit www.peak10.com or the Peak 10 Newsroom for the latest news.

Wednesday, 15 February 2017 17:56

Veeam Strengthens Cloud Availability Dominance

With the industry’s most comprehensive Cloud vision, strategy and programs along with the largest global partner ecosystem, Veeam is solidifying its leadership position through innovative initiatives and talent acquisition to drive significant growth in 2017

BAAR, Switzerland – In moves furthering its dominance in the Cloud,Veeam® Software, the innovative provider of solutions that deliver Availability for the Always-On Enterprise™, is strengthening its Cloud business with more senior leaders, new innovations and initiatives to ensure its ecosystem of more than 14,300 global Veeam Cloud & Service Provider (VCSP) partners and 45,000 resellers will help customers accelerate Cloud adoption.


Veeam Strengthens Cloud Availability Dominance

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Availability solutions leveraging multiple cloud infrastructures are a critical component of any company’s Digital Transformation efforts. According to IDC, over the next three years, 67 percent of enterprise IT infrastructure and software will be focused on the Cloud. With information at the nucleus of any organization, Cloud based DRaaS will be essential to meet Availability and compliance requirements in the modern Cloud era. In fact, Gartner estimates the DRaaS market will nearly triple within the next two years, hitting $3.4 billion by 2019.1

Recognizing this dramatic shift and building on 2016’s exponential success where Veeam reported 79 percent YoY growth across its Cloud business, this year the company and its partners will invest up to $200 million through an exclusive offer that delivers free Backup and DRaaS services through its world-leading ecosystem of providers and resellers. Additionally, Veeam has appointed Danny Allan as Vice President of Cloud Integration and Alliance Strategy. Most importantly, Veeam continues to deliver on its expansive, multi-cloud strategy enabling to the cloud and from the cloud Availability, through unmatched Backup as a Service (BaaS) , Disaster Recovery as a Service (DRaaS) and Agent-based solutions for private, managed, public and hybrid cloud infrastructures.

“We are at an inflection point in the industry where enterprises who have not adopted a DRaaS strategy will suffer business consequences – higher TCO, slower operations, and lost competitive advantage. It’s now a matter of ‘when’ not ‘if’ enterprises will move to adopt,” said Peter McKay, President and COO of Veeam. “We have more than 230,000 customers that rely on Veeam to deliver 24.7.365 data and application Availability, and many of these want to embrace the opportunity that Cloud presents, which is why Veeam is delivering solutions for private, managed, public and hybrid cloud infrastructures via Veeam Availability Platform for Hybrid Cloud. Along with our partners [14,300 VCSPs and more than 45,000 resellers] Veeam recognizes this and we are fully committed to major investments supporting our partners and end-users moving to the Cloud.”

“While cost is often perceived as the main driver of Cloud adoption, our customers and partners tell us that faster time to market and improved quality are more significant factors driving adoption across the enterprise,“ said Paul Mattes Vice President, Global Cloud Group at Veeam. “As more enterprises transition workloads to Cloud platforms while at the same time adopting SaaS and Cloud-native business solutions, Veeam is leading the way with investments and software that help them realize the value of the cloud NOW.”

A testament to Veeam’s strategic commitment to the Cloud is its partnership with Microsoft, one of the preeminent public cloud services companies in the world. Through services such as Direct Restore to Microsoft Azure, organizations are able to take on-premises workloads and restore or migrate them to Azure using automated conversion capabilities. This extends current investments in Veeam Availability solutions for users and enables them to fully utilize the power of the cloud.

Continuing to expand its roster of top cloud talent, Veeam has added VMware veteran Danny Allan as Vice President of Cloud Integration and Alliance Strategy. As the CTO of Desktone, which was acquired by VMware, Allan was responsible for developing technical and service delivery strategies for End User Computing cloud services. Throughout his career, he has partnered extensively with Service Providers, System Integrators and large enterprises on designing, developing and deploying virtual infrastructure solutions. Allan is also the original author and named co-inventor on the patent behind VMware Horizon Air Hybrid Mode and provided the technical strategy behind VMware’s path from traditional VDI software to cloud services.

“The broad and consistent focus on business agility and the cloud for success in today’s digital economy sets Veeam and its partners for an unmatched opportunity,” said Allan. “While Veeam has an easy to use and reliable Availability software platform, it also has an incredibly high quality, experienced and passionate team. I have consistently been impressed by both the immediate Veeam team, as well as the VCSPs and customers who are members of that extended team.”

Registration is now open for VeeamON 2017, the world’s Premier Hybrid Cloud Availability Event, which will take place May 16 – 18, 2017 in New Orleans, LA. Keynote speakers will include Mark Russinovich, Chief Technology Officer for Microsoft Azure, and Sanjay Poonen, COO, Customer Operations, VMware.

For more information, visit www.veeam.com.

About Veeam Software

Veeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.

Founded in 2006, Veeam currently has 45,000 ProPartners and more than 230,000 customers worldwide. Veeam's global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more, visit https://www.veeam.com.

1 Gartner Inc. Magic Quadrant for Disaster Recovery as a Service; June 2016. Analyst(s): John P Morency, Christine Tenneson, Ron Blair

Riverbed SteelConnect helps global consulting engineering firm rapidly provision and connect new sites, saving an estimated $1 Million (USD) a year


SAN FRANCISCO – Riverbed Technology, the application performance company, in partnership with global professional services company GHD, announced successful deployment of Riverbed SteelConnect – an app-defined SD-WAN (software-defined wide area network) solution that simplifies networking for the cloud-centric enterprise – to enable the rapid deployment of 50 new offices onto the company’s network, fuelling stronger global collaboration, business agility and reducing global telecom costs by 75%.


“GHD’s use of emerging technologies and our ability to respond quickly to client demands is how we differentiate ourselves in the market, and Riverbed has been a trusted strategic partner in our success”

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GHD, a leader in engineering, architecture, environmental and construction services, has a complex IT landscape which spans more than 10 countries, 8,500 employees, leverages 3,000 business and technical applications, and includes GHD’s own private cloud. In 2014, GHD merged with North American engineering consultancy Conestoga-Rovers & Associates (CRA), which included the addition of more than 3000 employees in over 100 offices, including 50 small sites.

Elizabeth Harper, the Chief Information Officer of GHD, was tasked with integrating all the new offices and their IT systems into the wider GHD business. Some of the new sites were geographically dispersed across the US and Canada, designed to be as close to their clients as possible. At the same time, the new offices needed instant access and connectivity to the GHD network globally so employees can collaborate in real time.

Watch Video: GHD CIO on Deploying SteelConnect to Rapidly Connect 50 New Offices

Using SteelConnect, GHD dramatically reduced the cost of network design and deployment, and was able to connect all 50 of the smaller offices in four weeks. Harper estimates that if GHD had chosen a traditional networking approach, the project would have taken at least three months to complete.

“We did a really thorough assessment of the options in the market and what we found with SteelConnect was a very low, almost zero-touch deployment, said Elizabeth Harper, CIO, GHD. “SteelConnect allows us to preconfigure a device using a cloud portal before delivering it to the physical site. This means that a non-IT person at the small office can follow simple instructions, plug the device in and have everything up and running in minutes instead of days or weeks.”

GHD plans to expand the deployment to traditional and larger offices, and estimates SteelConnect will save the business roughly $1 Million (USD) a year. Harper added: “What this technology has done is enable us to cost-effectively connect people who wouldn't have had this type of connectivity in the past, and they now really feel like they’re part of the same organization. They have access to all of our broader systems, and can make a VoIP call to anyone in GHD globally, or collaborate using intensive 3D modelling applications. This has made a tremendous cultural impact.”

GHD is also very pleased with how easy SteelConnect is to manage and maintain, along with the ability to use SteelConnect to connect direct into public cloud networks such as Microsoft Azure and AWS.

In addition to SteelConnect, GHD has deployed the complete Riverbed Application Performance Platform across its organization in order to enable collaboration between project teams spread across the globe:

  • Riverbed SteelHead to optimize network traffic and accelerate delivery and peak performance of applications, regardless of employee location
  • Riverbed SteelCentral to ensure visibility across applications, networks and end-users, and the ability to identify and resolve issues quickly so that GHD can continue to achieve great performance
  • Riverbed SteelFusion to simplify and secure the management of server, storage and backup infrastructure in their remote offices

“GHD’s use of emerging technologies and our ability to respond quickly to client demands is how we differentiate ourselves in the market, and Riverbed has been a trusted strategic partner in our success,” said Harper. “The Riverbed platform has enabled us to optimize our network traffic, given us greater visibility of what's actually happening across our network and application environment so we can continue to achieve great performance, and it’s helped us simplify our branch office implementations – all of which are critical to driving the evolution of our business and our ability to serve our clients.”

Riverbed SteelConnect and the Riverbed Application Performance Platform

Riverbed is delivering solutions to help companies transition from legacy hardware to a new software-defined and cloud-centric approach to networking, and improve end user experience, allowing enterprises’ digital transformation initiatives to reach their full potential. The Riverbed Application Performance Platform™ delivers the agility, visibility, and performance businesses need to be successful in a cloud and digital world. By leveraging the Platform, organizations can deliver apps, data, and services from any public, private, or hybrid cloud across any network to any end-point.

A key part of the platform, Riverbed SteelConnect™ is a revolutionary application-defined SD-WAN solution that provides an intelligent and simplified approach to designing, deploying and managing distributed networks. SteelConnect is the industry’s first and only product that unifies deployment and orchestration of hybrid WANs (Internet & MPLS), branch networks (LAN & WLAN), and cloud environments, including one-click connectivity to AWS and Microsoft Azure.

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About Riverbed

Riverbed, at more than $1 billion in annual revenue, is the leader in Application Performance Infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed enables hybrid enterprises to transform application performance into a competitive advantage by maximizing employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 28,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global 100. Learn more at www.riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.