Spring World 2015

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Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Jon Seals

One of the issues that mobile device vendors, service providers and users are well aware of is battery life. While it still is a hot issue, the dynamics have changed a bit during the last couple of years.

In the past, twin trends were seen as a tremendous problem. On one hand, applications and services were becoming more power-hungry and, on the other, devices were getting smaller. The small size of the device limits the size, and therefore the power, of the battery. This was seen as a looming threat to the very survival of the sector.

The pressure has eased a bit, however: The popularity of video on mobiles has led to a consistent growth in screen size, which means batteries can grow a bit.

...

http://www.itbusinessedge.com/blogs/data-and-telecom/some-pressure-is-off-but-battery-life-still-an-issue.html

Despite the tremendous gains it has made over the past decade, storage is still lagging behind its compute and networking counterparts in terms of speed and performance.

This isn’t an indictment of storage itself, mind you, as technologies like Flash and other forms of solid-state infrastructure have done wonders for both speed and throughput in advanced enterprise settings. Rather, it is in the support infrastructure surrounding physical storage where most of the bottlenecks remain.

Latency in the storage farm, in fact, is increasingly seen as an impediment to many higher order data center functions, such as virtualization and cloud computing. According to a recent survey from PernixData, a vendor of server-side Flash solutions, about half of respondents say storage performance is a higher priority than additional capacity, while only 21 percent cited capacity as a priority. As well, the survey has upwards of 70 percent of respondents considering storage acceleration software to help boost performance. A key driver in this shortage of performance continues to be the proliferation of virtual machines, which tends to flood storage infrastructure with more requests than it can handle.

...

http://www.itbusinessedge.com/blogs/infrastructure/enterprises-challenged-by-storage-diversity.html

Rapidly developing computer technologies and the unrelenting evolution of cyber risks present one of the biggest challenges to the (re)insurance sector today. Liabilities from cyberattacks and threats to the data security of cloud computing and social media have become key emerging risks for carriers. The unprecedented rise in cyberattacks, in addition to the threat cyberrisk poses to global supply chains, has seen the cyberinsurance market grow significantly in recent years.

Client demand for cyber coverage has been growing, on average, 30% annually in the United States over the past several years, according to Marsh. While demand varies by industry, the one constant has been that more clients are investigating and analyzing existing traditional insurance coverage and whether they need standalone cyberrisk insurance coverage.

...

http://www.riskmanagementmonitor.com/the-evolving-cyberrisk-landscape-and-the-insurance-industry/

(MCT) — As scary as the Ebola incidents in Texas and the outbreak in Africa are, it's worth noting that nine years ago this month the country was confronting another outbreak that looked rather ominous, too: a deadly strain of influenza that had originated in birds in Asia.

The so-called bird flu elicited a widespread government response, including a white paper from then-President George W. Bush's White House laying out the strategies should the flu reach pandemic levels in the United States. There were worries at the time that the flu, which was passed from birds to humans, could mutate, turning into a flu pandemic similar to the one at the end of World War I that killed between 20 and 40 million people globally in 1918-1919.

Millions of birds were purposely killed to stop the disease, and the bird flu scare abated over that winter of 2005-2006.

...

http://www.emergencymgmt.com/health/Ebola-Spreads-Look-Back-Bird-Flu.html

Which disaster recovery measurements do you really need? The answer is the ones that are effective in helping you to plan and execute good DR. So your choice will naturally depend on your IT operations. The two ‘classics’ of the recovery time objective (RTO) and recovery point objective (RPO) are so fundamental that they apply to practically all situations. But suppose your organisation is running a service-oriented IT architecture with business applications like ERP using resources supplied by other servers. If some of the servers cannot be recovered satisfactorily, there may be a secondary impact elsewhere. How can you measure this situation and define a minimum acceptable level of recovery?

...

http://www.opscentre.com.au/blog/have-you-met-the-recovery-consistency-objective/

DALLAS — As a 26-year-old Dallas nurse lay infected in the same hospital where she treated a dying Ebola patient last week, government officials on Monday said the first transmission of the disease in the United States had revealed systemic failures in preparation that must “substantially” change in coming days.

“We have to rethink the way we address Ebola infection control, because even a single infection is unacceptable,” Thomas Frieden, director of the Centers for Disease Control and Prevention, said in a news conference.

Frieden did not detail precisely how the extensive, government-issued safety protocols in place at many facilities might need to change or in what ways hospitals need to ramp up training for front-line doctors or nurses.

...

http://www.washingtonpost.com/national/health-science/cdc-chief-after-dallas-nurses-ebola-infection-us-must-rethink-protocols/2014/10/13/5317a9a8-530f-11e4-809b-8cc0a295c773_story.html

By Matthew Neigh, Global Technology Evangelist, Cherwell Software

Today’s IT environments are complex, and the commoditization of IT is one of the driving elements. This is manifest in a variety of ways in the enterprise. However, few are as vexing as “bring your own device” (BYOD).

BYOD is not only the future—actually, it’s already here. Organizations should expect the trend and learning curve to increase, and the required time to adapt to decrease at a sharp rate. That means IT organizations are responsible for laying the groundwork for today’s need: the creation and implementation of policy. Listed below are key factors you’ll want to consider as you move toward the creation and implementation phase.

...

http://www.itbusinessedge.com/guest-opinions/how-to-write-a-byod-policy.html

(MCT) — If the Loma Prieta earthquake happened today, Buck Helm might have survived his Nimitz Freeway commute to watch his two youngest children grow up. Donna Marsden could have finished fixing up her Victorian home. Delores Stewart could have cheered on her beloved Oakland A's.

Twenty-five years later, the freeways and bridges that collapsed have been rebuilt to stand up to a quake even more powerful than the 6.9 magnitude Loma Prieta.

More than $22 billion in infrastructure upgrades have built a metropolitan area that is far safer and far more resilient than before. It's a testament to the power of long-term planning, borne of the ashes of the tragedy — 25 years ago Friday.

...

http://www.emergencymgmt.com/disaster/25-Years-After-Loma-Prieta-Bay-Area-Infrastructure.html

CMC 5000:  Crisis Management & Communication Professional (CMCP)
5-Day Instructor Led or Self-Study Elearning Course

ICOR is pleased to announce the public launch of our latest new course offering - CMC 5000:  Crisis Management & Communication Professional.   

Offered as part of our Crisis Management & Communication Discipline in ICOR University, CMC 5000 provides critical information for those responsible for managing crises in the organization and providing both internal and external communications.  

UIC EMCP  

The University of Illinois Chicago offers this course to its students as part of its Emergency Management & Continuity Certificate Program and now this same course is available to the public.  

Offered as a self-study elearning course or a 5-day instructor-led course, CMC 5000 is ideal for senior management responsible for leading the organization during a crisis, those in public affairs, public relations, or anyone who is participates in crisis management in the organization.  

Successful completion of the course and passing the online examination results in earning the ICOR Credential, "Crisis Management & Communication Professional (CMCP).  

Register for the E-Learning Course 

CMC 5000: Crisis Management Communication Professional (CMCP)
The Discipline of Crisis Management
An Organization's Culture & its Impact on its Crisis Management Capability
Organizational Structure & Crisis Management
Crisis Communications Planning
The Role of Issues Readiness & Crisis Readiness in Crisis Management
The Importance of Leadership in a Crisis
Teams & their Role in Crisis Management
Managing the Crisis Communication Response
The Discipline of Crisis Management
The course begins with an introduction to the crisis management discipline, different scenarios to consider when preparing to write a crisis management plan, and the key elements of a crisis management plan based on international standard and PAS requirements.

An Organization's Culture & its Impact on its Crisis Management Capability
The importance of the role of organizational culture cannot be underestimated both in managing every day events and in particular in managing crises. Next we look at how to analyze the culture of the organization and work within its structure to create a more resilient organization and increase its crisis management capability. 

Organizational Structure & Crisis Management
Have you considered how the structure of the organization itself might impact its ability to manage a crisis?  This session takes a close look at how the structure of an organization can be its greatest asset or its greatest weakness - evaluating your organization and its structure may impact it crisis management capability. 

Crisis Communications Planning 
It is very important to develop a crisis communication system that aligns to
any crisis event effecting the organization. We will look at communication tools, strategies for communication - including social media strategies, message development, and the importance of media training.

The Role of Issues Management & Crisis Readiness in Crisis Management  
Reviewing topics such as situational awareness, horizon scanning, issues management, and how they contribute to a more "crisis-aware" organization, the course looks at the role of crisis readiness and issue management and its importance in managing a potential crisis event.
The Importance of Leadership in a Crisis
Understanding the elements of leadership in times of crisis may help better explain more
than any set of crisis plans why some organizations survive crises better than others and clarify how organizations can endure future crises. This lesson focuses on leadership qualities that have been shown to support the development of an effective crisis response.

Teams & their Role in Crisis Management 
A crisis cannot be managed by one person. A key factor in all crisis management programs
is the designation of a crisis management team engaged to manage the crisis event. This lesson focuses on the purpose of crisis management teams, who to choose to be on the team, and the importance of managing conflict within the team itself.  

Managing the Crisis Communication Response  
Building on the lesson on crisis communications planning, this lesson focuses specifically on crisis communication and reputation management by looking at modern case studies of organizations who have done it well - and at some who have not done it as well - in order to determine what works best for your organization.
Questions?  Contact Education@theicor.org or call 866-765-8321 or visit our website www.theicor.org.
 
Sincerely,
 
Lynnda Nelson, President
The International Consortium for Organizational Resilience
Save 10%
Did you know that you can save 10% on all ICOR courses if you are a member of one of the following organizations?  Contact them to find out how or email info@theicor.org.
  • ICOR
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Partnership will increase exposure of best-in-class e-learning solutions for business continuity.

SAN DIEGO, Calif. – Arbor Continuity (http://arborcontinuity.com), a business continuity solutions provider, has announced that it has formed a strategic alliance with Ripcord Solutions (http://ripcordsolutions.com), provider of customized e-learning courses that vastly simplify training a company’s workforce to maintain and implement its business continuity program. Such training is critical during crises to protect the well-being of employees and safeguard business operations. This partnership will help make Ripcord Solutions’ innovative, cost-effective training courses available to more companies who are strengthening their business continuity programs.

“Training is a high-profile and must-have element of any strong business continuity program. Being able to offer Ripcord’s e-learning courses will equip our clients with the best possible training tools,” said Arbor Continuity founder and CEO, Richard Cooper. “Ripcord’s ability to rapidly deliver top-quality content to a company’s Learning Management Systems (LMS) differentiates this offering from “do it yourself” packages. Working with their e-learning team will provide us with another powerful tool to help further mature and elevate our clients’ business continuity programs.”

“The Arbor Continuity team are experts at the top of our industry when it comes to helping clients put all of the pieces of a business continuity program together,” said Ripcord Solutions’ VP of training production Paul Lambert. “Their ability to integrate our tailored e-learning offerings with other initiatives such as crisis communications and business continuity software will help mature and elevate BC programs across the board for companies large and small.”

About Arbor Continuity
Arbor Continuity provides comprehensive business continuity planning (BCP) and management consulting to companies of all sizes and industries to help them keep their employees safe and maintain business operations when crises strike. The firm specializes in three areas: designing and implementing effective programs, recommending and configuring BCP software tools, and recruitment of BCP professionals. The principals of the firm have decades of dedicated BCP experience working with some of the largest global firms. The company has headquarters in San Diego, CA and can be found online at http://arborcontinuity.com.