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Summer Journal

Volume 28, Issue 3

Full Contents Now Available!

Jon Seals

Aug. 29, 2015 marked the 10-year anniversary of Hurricane Katrina. During the storm and the ensuing chaos, 1800 people lost their lives in New Orleans and across the Gulf Coast. Many of these deaths, as well as the extensive destruction, could have been avoided or minimized if there had been better planning and preparedness in anticipation of just such an event, and if there had been much better communication and collaboration throughout the crisis as it unfolded. Responsibility falls on many from government officials (at every level) to hospitals to businesses to individuals. If there is any silver lining to such a destructive event, it’s that it forced many in the US to be much better prepared for the next major catastrophe. Case in point, in October 2012, Superstorm Sandy barreled through the Caribbean and the eastern US, affecting almost half of the states in the US. The storm caused unprecedented flooding and left millions without access to basic infrastructure and thousands without homes, but this time, about 200 people across 24 states lost their lives.

...

http://blogs.forrester.com/stephanie_balaouras/15-08-31-the_state_of_business_continuity_we_have_a_long_way_to_go_to_achieve_true_resiliency

Shadow IT is happening in your company, and it is causing serious security problems.  My IT Business Edge colleague Arthur Cole reported on a recent Cisco study that found that CIOs really are in the dark when it comes to shadow IT, with the use of the forbidden apps 15-20 higher than anticipated:

On average, the report states, IT departments estimate their companies utilize about 50 cloud services while in fact the number is 730. And the discrepancy between reality and perception is growing quickly: One year ago, it was 7x, within six months it had jumped to 10x. At this rate, the number of shadow apps could top 1,000 for the average enterprise by the end of the year.

So, we know that employees are turning to shadow IT and we know that it is a serious security risk. That leaves the most important question: Why? What’s happening in the work place that has employees going rogue with their applications?

...

http://www.itbusinessedge.com/blogs/data-security/millennials-turn-to-shadow-it-when-in-house-collaboration-tools-arent-satisfactory.html

Tuesday, 01 September 2015 00:00

Man-Made Disasters, Global Impact

A New York Times article over the weekend takes a behind-the-scenes look at the recent deadly blasts at the port city of Tianjin in China.

The series of explosions and fire that began at a hazardous chemicals storage warehouse in the Binhai New Area of Tianjin August 12, leveled a large industrial area, leaving at least 150 dead and more than 700 injured.

As reported by the NYT, the lack of safety and oversight at the third largest port worldwide is shocking.

...

http://www.iii.org/insuranceindustryblog/?p=4158

The never-ending quest to achieve trusted IT advisor status gets a lot of attention, but MSPs need the right strategy to get there. For some providers, the path to IT trusted advisor leads through the NOC (network operations center) and data analytics.

As MSPs mature and master remote service delivery, the imperative to constantly find new and different ways to add value for customers never goes away. If anything, it becomes more pronounced because of the inevitability of commoditization.

Partnering with a NOC vendor to deliver round-the-clock support and routine functions, such as patch management and systems maintenance, enables you to better focus on the consultative part of the business.

...

http://mspmentor.net/help-desk-and-noc-services/083115/road-trusted-advisor-may-meander-through-noc-data-analytics

The lightest heavyweight in portable solar power now available on a GSA Contract

 

GREENVILLE, S.C. – Unlimited Power Limited, a leading innovator in solar and alternative energy technology, design, engineering, and manufacturing, has announced that the federal government’s main procurement arm, the General Services Administration (GSA), has selected BakUpBox for inclusion on the Federal Supply Schedule, making it easily available to all federal government civilian and military agencies and departments.

GSA also allows State, municipal, and local agencies to purchase items from GSA contracts to help prepare for, or respond to, Presidentially declared emergencies and for other types of emergency situations.

The BakUpBox is a solar, military-grade portable power system that is the lightest of its kind. Starting at only 11 pounds and delivering over 1000 watts of power, the line represents the most powerful, reliable power system on the market with robust options for sustainable, alternate charging capabilities, from a standard AC wall outlet, a DC car/truck outlet, or built in Solar Panels. Some models include a touch sensitive 3” diagonal color LCD screen with various status indicators. Twelve patents are pending.

Many civilian and military agencies use GSA Schedule contracts to purchase goods and services at an annual pace of approximately $36 billion,” said Dave Alexander, Chief Government Liaison, Unlimited Power Limited. “Today, we are pleased to announce that two of our products have been approved for inclusion on SolarTown, LLC’s GSA contract.”

The BakUpBox product line is made in the USA and in full compliance with the Trade Agreements Act (TAA), a fundamental requirement of many government contracts.

With thousands of soldiers killed or injured in attacks on fuel convoys, 3,000 U.S. troops in Afghanistan alone, reducing the military’s vulnerability is critical,” said Chris Petrella, Founder & CEO, Unlimited Power Limited. “Our mission is to become the premier developer and supplier of potentially life-saving portable and sustainable power systems, world-wide.”

About Unlimited Power Limited

Unlimited Power Limited designs and manufactures, Made in the USA, portable electrical power storage systems with proprietary technology that delivers lightweight, portable solar power storage suitable for the most severe situations. As an innovator in the Portable Power Technology segment of the hi-tech industry, Unlimited Power Limited is dedicated to providing military-grade wireless power that is light enough to carry by hand, yet robust enough to power the most demanding electrical applications. For more information, please visit www.unltdpower.com.

Business Organizations Across UK and Ireland Now Able To Better Protect, Access and Share Sensitive Company Data, While Eliminating Inherent Risks Of Public Cloud Solutions
 
SANTA CLARA, Calif. – Connected Data® today announced it has expanded its Excelerate Partner Program to Europe, signing its first strategic partnership agreement with Commtech, one of Europe's premier value added distributors (VAD). Commtech will now distribute Connected Data's Transporter™, private cloud file sync and share (FSS) appliance solutions, to enterprise customers across the UK and Ireland via its vast channel of resellers and system integrators.
 
Connected Data's Transporter combines the best of cloud services - easy mobile access and seamless collaboration - with the security and privacy that only an on-premise solution can provide. Business organizations in the UK and Ireland will now be able to better protect, access and share sensitive company data, while eliminating the inherent risks of public cloud solutions. Moreover, as the Transporter delivers all the convenience of public cloud, while eliminating all of the risk (and oftentimes, out-of-pocket expense), it removes the temptation to use unauthorized public cloud solutions, returning the control of data to IT.
 
"We have, together with our stratgic reselling partners, identified the need for on premise file sync and share solutions that provide the easy mobile access and collaboration tools of public cloud services, but without the security and privacy issues," said Mark Walker, Country Manager UK, Commtech. "Our resellers are looking for ways to differentiate their offering to the end user and with the Transporter for Business solutions we can provide them with a technology that complements their existing vendor portfolio. Resellers can quickly benefit from a significant incremental revenue stream, by expanding their footprint within existing accounts and furthering their stance as trusted advisors."
 
Commenting on the partnership, Russell Johnson, COO of Connected Data stated, "Transporter is the only cloud file sync and share solution that synchronizes with existing NAS storage systems like NetApp and offers channel partners a real differentiator as well as an additional revenue stream that is 100% complimentary to their existing vendor portfolio. This positioning meant we wanted and needed a VAD with experience in taking disruptive technologies to market. Commtech is well known for successfully taking emerging technology to the next level, and they specialize in the storage sector. So for Connected Data, Commtech was the perfect fit."
As a member of Connected Data's Excelerate Partner Program, Commtech will now also have access to a wide range of sales and marketing resources dedicated to ensuring its accelerated success.
 
Tweet this: .@Connected_Data and Commtech to deliver private cloud file synch and share solutions to UK and Ireland http://www.connecteddata.com/transporter-media/press-releases/
 
About Commtech UK 
Commtech UK is a leading independent VAD, providing an extensive range of next generation storage and data optimization technologies from both established and emerging vendors. To learn more, please visit: www.commtech.co.uk.
About Connected Data
Connected Data is the leading provider of private cloud file, sync and share appliances designed to combine the simplicity of public cloud file sharing solutions with the performance and security of an on-premise appliance. The Transporter for Business family of solutions deliver the control, privacy and security enterprises require to protect their critical data while providing the easy mobile access that todays users demand. The Transporter Network Storage Connector is included with the Transporter 75 and 150 private cloud solutions and extends the two-way synchronization capabilities from their existing NAS storage systems to mobile devices and laptops. This gives users the ability to access files from anywhere, on any device, enhancing workflow productivity without the costly fees or privacy issues of public cloud subscription models. Connected Data is headquartered in Santa Clara, Calif. and has over 40,000 Transporter users managing more than 24 Petabytes of storage worldwide. For more information, visit www.connecteddata.com.

Nearly Half of Companies Doubling Storage Spend Every Two Years; Lack of Understanding of Data Utilization and Data Copies Cited as Top Concerns

 

SANTA CLARA, Calif. – Cohesity, the pioneer of converged secondary storage, today announced the results of a survey that highlight the growing complexity of enterprise data storage -- along with widespread lack of visibility into stored data. The survey reveals that most companies rely on three or more storage solutions to manage company data, and in turn respondents rated "managing complexity of different products" as a top concern, second only to growing storage costs.

CLICK TO TWEET: New @cohesity survey reveals #storagepains as lack of visibility in data utilization and data copies: http://ctt.ec/4N6w5+

The results of the survey underscore the urgent need for a unified storage solution that provides a clear view of data type, access, usage, copies, and other important metrics for company data. For example, only 28 percent of respondents state they have a good understanding of which users are accessing company data, while more than 60 percent say they don't have good information about how many copies of data exist.

At the same time, nearly half of respondents note that data has grown more than 50 percent in just the past year, which translates to doubling the amount of storage needed every two years or less. The exponential growth in storage requirements paired with the lack of insight into basic copy data metrics show how important it will be for many companies to adopt better data management solutions soon.

BLOG POST: "Cohesity Survey Reveals High Cost of Exploding Data Growth a Top Concern for Companies"

"This survey highlights an alarming trend for many companies in which data continues to grow across multiple storage solutions while basic metrics like the number of data copies being stored become more difficult to access," said Cohesity CEO Mohit Aron. "These businesses need a single, highly scalable storage solution that addresses these issues head-on by reducing complexity and providing better visibility into their data."

INFOGRAPHIC: "Do You Know What Lies Beneath the Surface?"

Tribune Media, a worldwide, publicly-traded media company, turned to Cohesity to help manage a store of data that is doubling annually.

"Cohesity offers an intelligent and efficient secondary storage solution that empowers enterprises to overcome the problems associated with today's fragmented storage landscape," said Tribune Media Senior Vice President and Chief Information Officer David Giambruno. "By converging analytics, data protection, archiving, and DevOps on a single, scalable platform with built-in copy data management and public cloud integration, Cohesity has helped us take a smarter, more efficient approach to data management."

On the whole, the survey shows most respondents lack insight into key information about their data, such as how many data copies their company holds and which are the most accessed. Insight into types of files, capacity utilization trends, and the amount of data being protected are the only metrics available to a majority of respondents, but none of these majorities rose above 66 percent, showing how even basic insight into data is not widespread. The survey includes responses from 74 IT professionals across diverse industries including financial services, healthcare, technology, insurance, and higher education.

Key findings:

  • 53 percent of companies currently use three or more separate data storage solutions.
  • 42 percent data of respondents reported that the amount of data they store has grown more than 50 percent over the past year.
  • 61 percent of respondents did not have a good understanding of the number of copies of data stored across the organization.
  • The two greatest storage challenges for IT professionals is the costs associated with explosive data growth and the complexity of managing different storage products, cited by 54 and 43 percent of survey respondents, respectively.

Cohesity was recently listed in the 2015 Gartner Hype Cycle for Storage Technologies report as a sample vendor in the "emerging" copy data management category, which has a "high" benefit rating in the report.

"IT should look at copy data management as part of a backup modernization effort or when managing multiple application copies for testing/ development has become costly, overwhelming or a bottleneck," the report1 stated. "Copy data management could also be useful for organizations that are looking for active access to secondary data sources for reporting or analytics due to its separation from the production environment."

Cohesity will also be a sponsor at the upcoming VMworld 2015 Conference taking place in San Francisco from August 30 to September 3. Visit the Cohesity team at Booth #428 to learn more, and tweet @cohesity about your #storagepains to enter to win an escape to Hawaii.

About Cohesity
Cohesity's mission is to enable companies of all sizes to bring order to their data chaos. Its intelligent data platform converges secondary storage workflows to transform disparate silos of data into business insight. Started by Mohit Aron, the pioneer of hyper-convergence, Cohesity takes aim at the inefficient, fractured landscape of secondary storage for data protection, development and analytics by applying a distributed, web-scale architecture to break down these data silos. Its solution converges all secondary storage workflows onto an intelligent, infinitely scalable data platform so customers can store and protect data seamlessly, use it efficiently, and learn from it instantly. The company is headquartered in Santa Clara, California, and is backed by leading venture capital firms including Sequoia Capital, Wing Venture Capital, ARTIS Ventures, Google Ventures, Qualcomm Ventures, Accel Partners, Battery Ventures, and Trinity Ventures. For more information, visit www.cohesity.com.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner Hype Cycle for Storage Technologies, 2015, Pushan Rinnen, Santhosh Rao, July 13, 2015

New Incident.MOOG Capabilities Allow Enterprises to Streamline Assignment of IT Issues to Multiple Support Teams to Speed Identification and Remediation

 

SAN FRANCISCO, Calif. – Enterprise IT environments are growing more complex as hybrid cloud, software-defined networking (SDN) and virtualization adoption expands. A survey of global 1000 CIOs conducted by consulting firm eDiscovery Solutions Group reported that 78 percent do not have a single integrated view or control over all IT Operations and 72 percent struggle with IT automation silos. To help combat this data and collaboration management gap, Moogsoft, the leading provider of incident early warning and collaborative remediation, today announced new team automation capabilities in its Incident.MOOG service. 

For large organizations with potentially hundreds of IT situations to address daily, it is impractical and overwhelming to expose the entire support staff to each and every situation. Tailoring the IT event data shared across IT Ops and DevOps teams can support faster root cause analysis and weed out the "noise" from unrelated events. Team automation capabilities offer advanced policy and access control features to allow organizations to manage access to data in a simple and scalable way, assigning staff to teams (e.g. network, server, storage, etc.), automating data assignment to teams, and then offering views according to teams of work in progress and past issues resolved.

"The ability for teams to efficiently manage information sharing and collaboration to solve problems is at the heart of speeding identification and response of IT issues," said Phil Tee, CEO at Moogsoft. "Incident.MOOG now offers additional new automation tools for IT Ops and DevOps teams to tailor the makeup of their teams and get a clear view of all situations relevant to a given team member based on their expertise and availability."

Incident.MOOG's new team automation capabilities facilitate:

  • Streamlined Onboarding: Enhance the onboarding experience for new operators. Once logged in, they are automatically presented with relevant situations for their domain.
  • Increased Productivity: Eliminate the unnecessary data obstructing supports teams' view. Ensure that the right information gets to the right people at the right time and track team performance to continuously improve productivity.
  • Situational Awareness: All members of a team see their team's situations. This ensures a consistent view that all operators are working from. Additionally, by providing visibility into the set of teams that are impacted or interested in certain situations, teams now have a clear view of all parties that are potential owners or stakeholders so escalation can be conducted effectively.
  • Change Tolerance: In response to changing IT infrastructures and incident types/frequencies, the support organization is constantly changing. Moogsoft allows support to keep up with changes by easily defining and modifying teams, members and their roles.

"Gathering, correlating and identifying IT issues is not enough for organizations to be effective," said Tee. "Incident.MOOG continues to automate more tasks for IT team members to be more productive and get tailored views that match their internal structure."

Availability
Team automation capabilities are now available to all Incident.MOOG users with v.4.1.13 or later.

About Incident.MOOG
Moogsoft's flagship product, Incident.MOOG, is an IT incident early warning and collaborative remediation system used by web-scale enterprises and service providers within IT Operations Management (ITOM), IT Service Management (ITSM) and DevOps teams. Using patent-pending machine learning technology, Incident.MOOG automates the early detection of service failures, reduces the noise without dependence on preset rules or models, creates contextualized situations of related alerts, and then facilitates collaboration via its Situation Rooms, orchestrating rapid restoral of business services. 

About Moogsoft
Moogsoft is the leading provider of operational intelligence for the new era of IT, merging adaptive machine learning and socialized workflows into next-generation IT incident detection and remediation management. Its flagship service, Incident.MOOG, detects anomalies in real time to reveal service-affecting incidents as they unfold, dramatically reducing Mean-Time-to-Repair (MTTR), and enables knowledge capture and reuse through collaborative "Situation Rooms." Moogsoft's founders are the original team behind IBM Tivoli Netcool and RiverSoft. The company is backed by Wing Venture Capital, Redpoint Ventures, and others. For more information, visit www.moogsoft.com and follow us on Twitter at http://twitter.com/Moogsoft.

Global Data Center and Managed Services Company Opens State-of-the-Art Facility to Service Mid-to-Large Enterprises With Critical Applications and Complex IT Infrastructure Outsourcing Requirements

 

TORONTO, Ontario – CentriLogic, a global provider of IT infrastructure outsourcing solutions, has opened a multi-million dollar enterprise-grade data center in Mississauga, Ontario. From this facility, CentriLogic will deliver its comprehensive suite of managed hosting, co-location, cloud and advanced technology services to local and global clients.

The data center is a 28,000 square foot, highly redundant and secure facility that is engineered to the industry's highest standards. The facility has 7,000 square feet of raised floor space, with an additional 10,000 square foot raised floor expansion planned for early 2016.Hot aisle containment PODS and traditional raised floor configurations will support both low and high power capacity deployments with up to 20 kW per rack available. Additional infrastructure details include approximately 1.5MW of available power, highly redundant configurations across all critical power and cooling systems, and a PUE rating as low as 1.1. The facility will be certified in accordance with CentriLogic's extensive compliance practices, including SSAE 16, SOC 2, PCI 3.0, and ISO 27001 & 9001 standards.

CentriLogic has seen a considerable increase in demand from local and global enterprises looking for comprehensive hosting solutions supported by robust data center infrastructure, adaptable service deployment and value-added services including consultancy and facility migration support. From this facility, CentriLogic will complement enterprise-grade hosting engagements with its portfolio of advanced technology services, which include managed security, application management, managed network, and data center migration services. CentriLogic has achieved recent success in the enterprise-class market by providing end-to-end hosting solutions for Valeant, Collins Barrow, Perfecto Mobile, and Professional Engineers of Ontario.

The new facility significantly increases CentriLogic's presence in the Greater Toronto Area, with four locations totaling approximately 70,000 square feet of operational data center and disaster recovery space.

"The Southern Ontario region has been pivotal to CentriLogic's growth since we began Canadian operations in 2009, and this facility enables us to further extend our capabilities to mid-to-large enterprises that require complex solutions delivered from world-class infrastructure," says Robert Offley, President & CEO of CentriLogic. "As we look to expand our presence nationwide, we are now able to immediately satisfy the increasing demand we are seeing from local and global enterprises for cloud, co-location, and managed services in Canada."

CentriLogic now owns and operates 10 data centers throughout North America, Europe, and Asia, with a total footprint of over 140,000 square feet.

About CentriLogic

CentriLogic is a global provider of managed hosting, cloud computing, and advanced IT outsourcing solutions. With a comprehensive portfolio of products and services, CentriLogic works with customers to develop adaptable and dependable IT solutions that support their unique application and workload requirements. The company's dedication to a customer-centric philosophy has earned it the trust of some of the world's leading companies and visionaries. Headquartered in Toronto, Ontario, Canada, and Rochester, New York, USA, CentriLogic owns and operates data center facilities throughout North America, Europe, and Asia. For more information, visit www.centrilogic.com.

Interoperability Enables Enterprises to Identify Attacks in Progress and Deliver Decision-Support Required for Timely Triage and Response

 

SUNNYVALE, Calif. – Niara, provider of security analytics for advanced detection and incident response, today announced that its platform has been certified to interoperate with the HP ArcSight Enterprise Security Management (ESM) solution. Niara is also joining the HP Enterprise Security Products Technology Alliance Program (HP ESP TAP). The interoperability allows Niara to deliver results from its analytics and forensics modules to HP ArcSight ESM, ensuring cyber attacks are surfaced and responded to before inflicting damage. The integration breaks down infrastructure silos and allows information to be shared bi-directionally to combat cyber attacks more efficiently.

Niara automates the detection of attacks within organizations through advanced machine learning to find compromised users, identify malicious insiders, and facilitate threat hunting and incident response. By combining big data technologies with machine intelligence, Niara surfaces attacks that have evaded real-time defense systems, reducing the time for investigation and response.

"When breakthrough technology is introduced to an enterprise, there is always the challenge of how to deploy it productively," said Sriram Ramachandran, CEO and co-founder of Niara. "This certification and interoperability allows enterprises using HP ArcSight ESM to not only maintain their investment in existing infrastructure, process and training, but also easily leverage Niara's machine learning technologies and big data scale required for superior attack detection and faster response."

Niara natively collects, analyzes and incorporates packet and network flow data in addition to logs and alerts, allowing analysts to intercept attacks in progress and validate threats through the network forensics that are relevant to the attack. For a demo, visit the Niara booth (#109) at HP Protect 2015, September 2-3 in National Harbor, Maryland.

Niara is available now and can be delivered for both cloud and on-prem deployments.

Additional Resources

About Niara
Niara's security analytics platform delivers contextually relevant security analytics by fusing network and security data to discover compromised users and malicious insiders, perform advanced threat hunting and conduct incident investigations. Headquartered in Sunnyvale, Calif., the company is backed by NEA, Index Ventures, and Venrock. For more information, visit www.niara.com.