The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


Spring World 2016

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Attend The #1 BC/DR Event!

Fall Journal

Volume 28, Issue 4

Full Contents Now Available!

Jon Seals

Friday, 20 November 2015 00:00

Cisco Announces Intent to Acquire Acano

Acquisition Increases the Openness and Scalability of Cisco's Collaboration Portfolio

SAN JOSE, Calif. – Today, Cisco (NASDAQ: CSCO) announced its intent to acquire Acano Limited, a privately held company based in London that provides collaboration infrastructure and conferencing software. Acano's hardware and software includes gateways, and video and audio bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. This acquisition will accelerate Cisco's collaboration strategy to deliver video everywhere, providing the best collaboration experience across every endpoint, every screen, every workspace, and to every user.

Today, less than 10 percent of the conference rooms in the world are connected via video. However, there is a massive market shift underway in collaboration -- customers want the ability to easily connect from anywhere, from dedicated hardware endpoints to sharing video on a mobile phone. Cisco's collaboration business is already seeing the impact of this trend, with 17 percent year-over-year growth in the first quarter of fiscal year 2016. As the momentum continues, there is a need to deliver solutions that will connect any system, regardless of vendor, at a scale that is dramatically higher than ever before. Acano's technology and expertise will enable us to accelerate our development in the key areas of interoperability and scalability.

  • Interoperability: In this rapidly growing industry, customers expect any new collaboration solution to work with their existing technology. Acano shares Cisco's commitment to interoperability; they have focused on developing products that connect a wide variety of endpoints and systems from all the major collaboration vendors. Their technology further enhances Cisco's ability to deliver video from the cloud to any screen. This includes enhanced support for Microsoft's proprietary protocols and mobile browsers through WebRTC support.
  • Scalability: As collaboration adoption grows, so does the need for infrastructure models that can support a higher capacity of users and systems than customers have ever required before. This is important in both cloud-based environments and hybrid environments where customers have a mix of cloud and on premises solutions. Acano has solved several key challenges in delivering collaboration at dramatically increased scale -- with both dedicated hardware appliances and virtualized software options that allow customers to connect tens of thousands of users and meeting rooms without compromising on the audio and video experience.

With Acano, we believe we can accelerate our collaboration momentum and bring new capabilities to market faster. Together, Cisco and Acano will be able to capture the expanding market opportunity in collaboration and deliver open and interoperable solutions whether in the cloud or via a hybrid model.

"People, companies and organizations are more geographically dispersed than ever before, and collaboration is essential to helping teams increase productivity and drive growth," said Rob Salvagno, vice president, Cisco Corporate Development. "Acano's innovations make it easier for customers to collaborate when, where and how they want. Together, we will help our customers to extend collaboration to every room, every screen and every user."

The Acano team will join the Cisco Collaboration Technology Group led by Rowan Trollope, senior vice president and general manager. Under the terms of the agreement, Cisco will pay $700 million in cash and assumed equity awards, plus additional retention based incentives for Acano employees who join Cisco. The acquisition is expected to close in the third quarter of fiscal year 2016, subject to customary closing conditions including regulatory review.

Visit Rob Salvagno's blog  for more information about Cisco's intent to acquire Acano.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to http://thenetwork.cisco.com.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

Forward-Looking Statements

This press release may be deemed to contain forward-looking statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including the expected completion of the acquisition and the time frame in which this will occur, the expected benefits to Cisco and its customers from completing the acquisition, and plans regarding Acano personnel. Readers are cautioned that these forward-looking statements are only predictions and may differ materially from actual future events or results due to a variety of factors, including, among other things, the potential impact on the business of Acano due to the uncertainty about the acquisition, the retention of employees of Acano and the ability of Cisco to successfully integrate Acano and to achieve expected benefits, business and economic conditions and growth trends in the networking industry, customer markets and various geographic regions, global economic conditions and uncertainties in the geopolitical environment and other risk factors set forth in Cisco's most recent reports on Form 10-K and Form 10-Q. Any forward-looking statements in this release are based on limited information currently available to Cisco, which is subject to change, and Cisco will not necessarily update the information.

Friday, 20 November 2015 00:00

Disaster Recovery, Second Edition

By Brenda D. Phillips

Since the publication of the first edition of Disaster Recovery, a number of important new studies and guides have become available. Now revised, updated, and expanded, this second edition meets the high standards for providing evidence-based best practices in a user-friendly textbook set by its predecessor. It is also more international in scope, incorporating case studies from around the world, including coverage of the Haiti earthquake of 2010, the Japanese tsunami of 2011, and overseas recovery practices.

Highlights of the Second Edition:

  • Takes a more international approach by examining developments and recovery efforts from recent global disasters
  • New case examples added to the beginning of each chapter
  • Deepened practical content drawn from lessons learned through scientific studies and best practices developed over time
  • Integrates content on social vulnerability in each chapter
  • Links recovery to best practices in mitigation

Each chapter includes learning objectives and key terms at the beginning as well as end-of-chapter questions to reinforce and expand learning. Also, information, studies, and best practices related to socially vulnerable populations are integrated throughout the book.

Disaster Recovery, Second Edition provides a necessary update to a landmark text in the field of recovery preparedness and execution. The updates and expansions in this edition make it the new standard in the field for learning how to design and implement the best possible recovery efforts, as well as how to evaluate efforts.


Author Biography:

Brenda D. Phillips, PhD, is associate dean and professor of sociology at Ohio University in Chillicothe (OU-C). She is the author of multiple books on emergency management and is co-editor of Social Vulnerability to Disasters and Women and Disasters: From Theory to Practice. She received the Blanchard Award for excellence in emergency management education and the Myers Award for work on the effects of disasters on women. She was also inducted into the International Women’s Hall of Fame for Emergency Management and Homeland Security in 2013. Her research has been published in several journals and she has been invited to teach, consult, or lecture in New Zealand, Australia, Germany, India, Costa Rica, Mexico, Canada, and China. She recently led efforts to reopen the OU-C Emergency Response Training Center for widespread and affordable local use by emergency responders.

Report Ranks Pegasystems With Highest Scores in Strategy and Current Offering Categories

CAMBRIDGE, Mass. – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering the world's leading enterprises with strategic business applications, today announced that Forrester Research has named Pegasystems a leader in the new The Forrester Wave™ report evaluating Business Process Management (BPM) platforms for digital business. Forrester ranked the Pega 7 application platform with the highest score in "current offering" and "strategy," which are two of the three main categories evaluated by the firm.

In the report, The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015(1), Forrester evaluated Pegasystems and 11 other BPM platform vendors across 31 criteria. In addition to the highest scores in the current offering and strategy categories, Pegasystems was also the highest ranked vendor in mobile engagement and contextual guidance. Pegasystems tied for the top score in 13 other categories, including collaborative modeling, smart forms and user experience, process and flow design, dynamic case management, decision management, reporting and analytics, digital workplace, guiderails and governance, life-cycle management, user interface integration, product strategy, smart process apps, and BPM revenue.

Forrester observed the following on the rapidly evolving market: "The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy BPM platforms and service." According to the report, the firm selected vendors for evaluation that demonstrated "breadth of support for digital business requirements," "strong go-to market strategies and thought leadership," "proven customer adoption across different geographies and verticals," as well as "interest from Forrester clients."

Forrester also recently ranked the Pega platform among the leaders in The Forrester Wave™: Real-Time Interaction Management, Q3 2015(2) report. The Pega platform was the only software product to be included in both reports(3). This follows a string of additional analyst reports where Pegasystems was evaluated as a BPM leader, including Gartner's Magic Quadrant on BPM-Platform-Based Case Management Frameworks(4) and Gartner's 2015 Magic Quadrant for Intelligent Business Process Management Suites(5). Pegasystems also recently received the highest scores in Gartner's 2015 Critical Capabilities for BPM-Platform-Based Case Management Frameworks(6).

Pega 7 is an industry-leading, model-driven application development environment and platform for the Pegasystems portfolio of strategic business applications. It empowers businesspeople to create and evolve their critical business systems, simplifying and automating operations so that organizations can reduce costs and improve business agility. In a September 2015 commissioned study conducted by Forrester Consulting on behalf of Pegasystems, a Total Economic Impact study found that Pega 7 delivered organizations a 321 percent return on investment while reducing time to market for new business applications by 50 percent(7).

Quotes & Commentary:

"Many businesses today are struggling to overcome the massive complexity of digital transformation initiatives as they race against more nimble competitors who are engaging customers in new ways," said Don Schuerman, Vice President of Product Marketing and Chief Technology Officer, Pegasystems. "Forward-thinking organizations are now turning to Pegasystems as the underlying platform to power their digital transformation journeys and turn insight into action. We believe this recognition from Forrester further bolsters our long-standing leadership position in technologies that power digital transformation and speed the pace of change across industries."

Supporting Resources:

Analyst Report: The Forrester Wave™: BPM Platforms For Digital Business

Website: Pega 7 Platform Overview

Video: Pega 7 Platform Overview

About Pegasystems
Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 2000 customers include many of the world's most sophisticated and successful enterprises. Pega's applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at www.pega.com.

All trademarks are the property of their respective owners.

1. Forrester Research, "The Forrester Wave™: BPM Platforms For Digital Business,Q4," Clay Richardson, with Alex Cullen, Shaun McGovern, and Diane Lynch

2. Forrester Research, "The Forrester Wave™: Real-Time Interaction Management, Q3 2015," Rusty Warner

3. Note that each Wave report had separate selection criteria. Pega 7 was evaluated for The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015, while the Pega Customer Decision Hub, a unified part of the Pega 7 platform, was evaluated for The Forrester Wave™: Real-Time Interaction Management, Q3 2015.

4. Gartner, Inc., "Magic Quadrant for BPM-Platform-Based Case Management Frameworks," Janelle B. Hill, Kenneth Chin, Rob Dunie, March 12, 2015

5. Gartner, Inc., "Magic Quadrant for Intelligent Business Process Management Suites, 2015," Rob Dunie, W. Roy Schulte, Michele Cantara, Marc Kerremans, March 18, 2015

6. Gartner, Inc., "Gartner Critical Capabilities for BPM-Platform-Based Case Management Frameworks," Janelle B. Hill, Rob Dunie, Kenneth Chin

7. Forrester Consulting, "The Total Economic Impact™ Of The Pega 7 Platform."


Comprehensive, Fixed-Fee Service Helps Any IT Organization Ensure MongoDB Administration Best Practices Without the Need for Expensive In-House Resources

DURHAM, NC – Percona, the company that delivers enterprise-class MySQL® and MongoDB® solutions and services, today announced Percona Remote DBA for MongoDB, a service that provides organizations with comprehensive, around-the-clock database administrator (DBA) expertise. Remote DBA for MongoDB enables Percona's industry-leading team of experts to log into a customer's MongoDB servers remotely to fix database problems, apply operational best practices to optimize performance and availability, and immediately respond to alerts. The service also includes architecture and design advice, as well as project assistance and outsourcing. Percona has offered its popular Remote DBA for MySQL service for nearly three years.

With Percona Remote DBA for MongoDB, organizations can avoid the cost of hiring an expensive full-time DBA or provide coverage for off-hours to reduce the risk of overworked staff introducing management errors that compromise database efficiency and application performance. Percona Remote DBA for MongoDB is offered for a fixed monthly fee based on deployment size and includes an unlimited number of issues, eliminating budgetary surprises and offering a clear return on investment. Percona Remote DBA for MongoDB will be available in January of 2016.


  • Remote DBA for MongoDB is available for clients using MongoDB Core, MongoDB Sharding, and MongoDB engines including PerconaFT, RocksDB, WiredTiger and MMAPv2. Additional engines will be supported in the future.
  • The service includes database backups, backup restoration, onboarding and periodic audits, proactive tuning and maintenance, database and systems verification, sharding, and provisioning and configuration.
  • Remote DBA for MongoDB features flexible contact methods, unlimited operational tasks, and a 15-minute SLA for Severity 1 issues.
  • Benefits of the service include immediate system performance improvements and a dramatic reduction in critical incidents, cost-effective outsourcing and staff augmentation, access to Percona's entire team of industry-leading data performance and DBA experts, and peace of mind that comes from knowing the database is tuned, optimized, and monitored around the clock for security and performance.
  • Percona Remote DBA for MongoDB is offered for a fixed monthly fee based on deployment size and includes an unlimited number of issues.
  • Percona began Remote DBA for MySQL in February of 2013 and has worked with more than 100 organizations, with 75 percent maintaining their contracts for more than two years.
  • Percona Remote DBA for MongoDB will be available in January of 2016.


Scott Foster, Co-founder and VP of Technology, Munzee
"Before Percona, our database was liable to go down at any time. With Remote DBA, we can rapidly scale our business and I don't have to worry about the database at all. In addition, having access to Percona's deep administration expertise costs far less than a full-time DBA, and it's a greater value. A single full-time DBA can't work 24 x 7. Percona is always on the job."

Peter Zaitsev, Co-founder and CEO of Percona
"At a time when mission-critical high performance databases are still very difficult to build and keep tuned as requirements change, top-quality MongoDB DBAs are expensive, hard to find, and even harder to keep. Like our popular Remote DBA for MySQL service, Remote DBA for MongoDB is perfect for the increasing number of companies that demand the highest levels of database performance for their applications but can't afford to hire a DBA rock star."

About Percona

With more than 3,000 customers worldwide, Percona is the only company that delivers enterprise-class solutions for both MySQL and MongoDB across traditional and cloud-based platforms. The company provides Software, Support, Consulting, and Managed Services to some of the largest and most well-known brands on the Internet such as Cisco Systems®, Time Warner Cable®, Alcatel-Lucent, Groupon®, and the BBC®, as well as to many smaller companies looking to maximize application performance while streamlining database efficiencies. Well established as thought leaders, Percona experts author content for the Percona Data Performance Blog. The popular Percona Live conferences draw attendees and acclaimed speakers from around the world. For more information, visit www.percona.com.

Percona®, XtraBackup®, TokuDB® and Fractal Tree® are registered trademarks of Percona LLC or its subsidiaries. All other registered and unregistered trademarks in this document are the sole property of their respective owners.

All Flash FAS Gives Customers Performance of Flash for Cost of Disk With Improved Efficiency Technology

BERLIN, GERMANY – "We have been running NetApp storage in our environment for more than 14 years with zero downtime," said Alexander Harth, head of the User Support Division at Deutscher Wetterdienst (DWD), Germany's national meteorological service. "When it came time to select a flash vendor, we knew that NetApp could deliver more than just speed. We could count on NetApp to deliver the data our customers need, whenever they need it."

NetApp® (NASDAQ: NTAP) today announced updates to its All Flash FAS (AFF) array series that drive down the cost of flash for mainstream data center applications and reduce capacity requirements by as much as 30:11.

New software efficiency technology and higher capacity drives now make it possible for NetApp customers to get the performance of flash at the price of disk. NetApp also extended its 3X Performance Guarantee, first announced in the United States, to customers in more than 20 Asia Pacific and European countries. The company added select All Flash FlexPod® models to the guarantee program as well.

"The flash market is developing quickly," said Tim Stammers, lead storage analyst at 451 Research. "Performance of flash has always been dramatic versus disk, but enterprise management and lower prices are critical to take flash into mainstream applications."

The NetApp AFF series delivers enterprise-grade benefits that make all-flash systems ready for broad deployment. It is the only all-flash system to support seamless data management across flash, disk and cloud resources. This capability makes AFF arrays ideal for customers who want to boost performance in their traditional data centers while mapping out their move to a hybrid cloud model. 

"VMware and NetApp continue to empower organizations to realize great speed, flexibility and reliability in their virtual environments," said Mark Lohmeyer, vice president, Product Management and Marketing, Cloud Platform Business Unit, VMware. "NetApp All Flash FAS with VMware vCenter Server enables organizations to quickly automate and centralize control of their virtual infrastructure. Additionally, NetApp flash paired with VMware vSphere Virtual Volumes enables customers to streamline storage operation, while VMware vSphere® API for Storage Awareness provides a single unified control plane for VMware vSphere storage." 

Customers can order AFF systems in standalone configurations and in FlexPod converged infrastructure validated designs. AFF offers NetApp channel partners an easy way to help customers transition to hybrid cloud at their own pace, without the risk of investing in unproven flash platforms.

Announcement highlights include:

  • Flash for the price of disk. AFF systems now support 3.8 terabyte solid state drives, making NetApp one of the early adopters of this new form factor. When combined with NetApp's storage efficiency technologies, customers realize a lower $/GB cost, essentially giving them the performance of flash for the price of disk2.
  • New release of NetApp clustered Data ONTAP® software, the only storage operating system that supports seamless data movement across flash, disk and cloud resources. This version offers customers:
    • Inline dedupe. NetApp now offers new inline deduplication capabilities for AFF, which complement existing inline compression, post processing deduplication, and other storage efficiency technologies. These provide more effective use and extend the life of flash media, especially for customers with VDI workloads. In storage test scenarios, NetApp has demonstrated the ability to reduce capacity requirements by as much as 30:1, enabling customers to transition to flash using less storage and driving down overall cost.
    • Copy-free transition. This capability allows customers to shift to clustered Data ONTAP with in-place data conversion. Doing so enables an easy transition to the onramp for Data Fabric and NetApp's advanced data protection solutions for hybrid cloud. (See related data protection news also announced today: http://www.netapp.com/us/company/news/press-releases/news-rel-20151119-338859.aspx.)  
  • Extension of 3X Performance Guarantee. NetApp has extended to additional countries its guarantee of 3X increase in enterprise database performance, compared to that of traditional, non-flash disk-based. Selected All Flash FlexPod systems are also now included in the program, which is available in the United States, Canada, Brazil, Mexico, Germany, the United Kingdom, France, Italy, the Netherlands, Spain, Switzerland, Israel, Sweden, Japan, Australia, India, China, Hong Kong, Taiwan, Korea, Singapore, Malaysia, Thailand, Indonesia, the Philippines and Vietnam. For more information, go to http://nt-ap.com/1POfIIE.

In addition, customers and NetApp partners can take advantage of the extended support, no-risk try-and buy, and free controller upgrade programs introduced earlier this year. Professional services, delivered by NetApp or its partners, help users identify workloads that are best served by all-flash systems, as well as identify bottlenecks in users' existing environments.

"New efficiency innovations in our All Flash FAS line help customers realize a high return on their flash investments, making it an ideal time to increase use of flash in the core data center," said Lee Caswell, vice president, Product, Solutions and Services Marketing, NetApp. "Customers can count on NetApp for affordable, enterprise-grade all-flash systems that are ready for broad deployment, with world-class performance and the industry's best data management capabilities in a single solution."

Additional Resources

About NetApp 
Leading organizations worldwide count on NetApp for software, systems and services to manage and store their data. Customers value our teamwork, expertise and passion for helping them succeed now and into the future. To learn more, visit www.netapp.com.

NetApp, the NetApp logo, clustered Data ONTAP, Data ONTAP, and FlexPod are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. A current list of NetApp trademarks is available on the web at http://www.netapp.com/us/legal/netapptmlist.aspx.

1Technical Report 4428, NetApp All Flash FAS Solution for VMware Horizon 6 and vSphere Virtual Volumes, http://www.netapp.com/us/media/tr-4428.pdf.
2Statement refers to the cost of traditional high-performance disk versus NetApp managed flash, as measured by $/GB capacity.

Data Fabric Innovations Reduce Risk and Cost, Deliver Greater Control No Matter Where Customer Data Lives

BERLIN, GERMANY – "NetApp's Data Fabric vision aligns perfectly to our strategy. It has empowered us to build a new generation of hybrid cloud services designed to move, manage, and protect data, enabling us to meet and exceed our customers' expectations," explained Lars Göbel, director of Sales and IT Services at DARZ. "NetApp has been a valuable partner for DARZ because they are focused on solving customer problems -- not on selling boxes."

NetApp® (NASDAQ: NTAP) today announced new solutions, services, and partnerships that provide customers with the enterprise data protection that they need to confidently embrace the hybrid cloud. The new offerings extend NetApp's Data Fabric vision, which helps organizations reduce cloud risk and data mobility cost challenges while maintaining data control across on-premises and cloud resources. (See additional new news on NetApp enterprise-grade all-flash storage: http://www.netapp.com/us/company/news/press-releases/news-rel-20151119-181205.aspx)

"NetApp is ahead in the market in understanding how data management is changing," said Eirik Pedersen, vice president of Sales at Proact IT Group. "Customers no longer want their data stored in silos, but instead want to be able to seamlessly move it, not only between the most optimal storage media -- flash and disk -- but also between their own data center and external cloud solutions. NetApp products coupled with our services provides customers with a complete data management solution for the hybrid cloud."

The Data Fabric vision was unveiled a year ago at NetApp's Insight annual technical conference. Since then, NetApp has teamed with a growing ecosystem of partners and service providers to create integrated solutions and services that help customers realize the full potential of the hybrid cloud.

"The hybrid cloud introduces new requirements for keeping data optimally safe, secure and protected," said Mark Peters, practice director & senior analyst, Enterprise Strategy Group. "Users are quickly and increasingly realizing that integrating their on-premises gear with any amount of external cloud resource introduces additional and varied challenges around sovereignty, cost, time and performance that are unique to data storage and protection."

Today's announcements include:

  • File and Object Integration Now Available with StorageGRID Webscale. StorageGRID® Webscale provides an optimal solution for organizations that require large, distributed, multi-site content repositories. This latest release integrates object management simplicity with familiar NFS and CIFS protocols. A single global name space includes support for OpenStack Swift APIs, multi-tenancy, geo-dispersed erasure coding, and metadata search. It delivers efficient, non-stop global operations on-premises and across the hybrid cloud, meeting long-term data durability requirements.
  • New NetApp SnapCenter manages data protection across the hybrid cloud. Enabling efficient copies is a key element of data protection in the hybrid cloud, spanning backup, restore and disaster recovery of primary data. SnapCenter® software is a new NetApp offering that helps enterprises simplify management of application-specific data protection at scale. It allows customers to consolidate and centralize the backup and cloning of multiple applications and multiple servers into one efficient operations center. SnapCenter sits at the core of the NetApp data management portfolio. It enables backup to NetApp Private Storage solutions and integration with NetApp Cloud ONTAP® software, NetApp's instance of its clustered Data ONTAP® operating system that runs on Amazon Web Services.
  • NetApp Private Storage (NPS) innovation for data protection. NetApp Private Storage is a foundational solution for customers who are building out their data fabrics. It allows users to integrate cloud compute resources with on- or-off-premises storage. With NPS solutions, customer data is protected and managed separately for performance and compliance, while public cloud servers are rented as needed to support workload scaling and quick provisioning.

    German cloud service provider DARZ relies on NPS as part of a monthly service for customers who want to tap in to Amazon cloud compute economics while adhering to German data sovereignty laws. The company deploys NPS in a hosting center in Frankfurt, Germany, connected over dark fiber to Amazon compute. Customers can access cost-effective compute resources and secure storage in a pay-by-the-month service. This innovative partnership brings DARZ customers the freedom of cloud compute services while retaining local performance and security requirements.
  • Enhanced Professional Services for Disaster Recovery solutions. These offerings provide customers with the expertise that they need to quickly and non-disruptively deploy NetApp MetroCluster ™ or SnapMirror® disaster recovery solutions. Services teams can help users assess technical requirements, develop comprehensive designs and implement disaster recovery solutions that provide fast failover and synchronous or asynchronous replication at a remote site. These services are part of a broader NetApp services portfolio for enabling integrated data protection solutions across the hybrid cloud.
  • New Commvault IntelliSnap for NetApp. This third-party solution replaces NetApp SnapProtect® software and provides the same functional features and controller-based licensing, with the added benefits of expanding into Commvault environments. This solution joins the broad portfolio of NetApp data protection solutions, which include NetApp SnapManager software, Virtual Storage Console and SnapCenter, along with other third-party integrated solutions such as Veritas NetBackup Replication Director, Veeam and Catalogic.

"Data Fabric solutions from NetApp and our partners allow customers to reliably protect, recover and archive their data across the hybrid cloud, while reducing complexity, cost and risk," said Lee Caswell, vice president, Product, Solutions and Services Marketing, NetApp. "We make it possible for organizations to manage proven, enterprise-grade data protection across flash, disk and cloud resources."

Additional Resources

About NetApp
Leading organizations worldwide count on NetApp for software, systems and services to manage and store their data. Customers value our teamwork, expertise and passion for helping them succeed now and into the future. To learn more, visit www.netapp.com.

NetApp, the NetApp logo, Cloud ONTAP, Clustered Data ONTAP, Data ONTAP, SnapCenter, SnapMirror, SnapProtect, and StorageGrid, are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. A current list of NetApp trademarks is available on the web at http://www.netapp.com/us/legal/netapptmlist.aspx.


Sophisticated Threat Landscape Reinforces Need for Regulatory Requirements & Cybersecurity Officers

HONG KONG, CHINA – Trend Micro Incorporated (TYO: 4704) (TSE: 4704), a global leader in security software and solutions, today released its annual security predictions report, "The Fine Line: 2016 Security Predictions." Next year, continued growth in online extortion, hacktivism and mobile malware is expected, as well as a shift to an offensive cybersecurity posture for government entities and corporations.

"We anticipate 2016 to be a very significant year for both sides of the cybercrime equation," said Raimund Genes, CTO, Trend Micro. "Governments and enterprises will begin to see the benefit of cybersecurity foresight, with changes in legislation and the increasing addition of cybersecurity officers within enterprises. In addition, as users become more aware of online threats, attackers will react by developing sophisticated, personalized schemes to target individuals and corporations alike."

According to the report, 2016 will also mark a significant turning point for malvertising. In the U.S. alone, 48 percent of consumers use online ad blocking software, with a 41 percent increase in global use this year. As a result, advertisers will seek to alter their approach to online ads, and cybercriminals will attempt to find other ways to obtain user information.

Online extortion will be accelerated through the use of psychological analysis and social engineering of prospective victims. Hacktivists will be driven to expose even more incriminating information, impacting targets, and facilitating secondary infections.

"Hackers consistently evolve to adapt to their surroundings, just as online ads are declining, we see ransomware is increasing," said Tom Kellermann, chief cybersecurity officer, Trend Micro. "Despite the growth in security investments and legislation, these changes will inevitably bring new, more sophisticated attack vectors."

Highlights from the 2016 predications report include:

  • Cybercriminals will devise new ways to personalize attacks, making 2016 the year of online extortion
  • Mobile malware will grow to 20 million, primarily effecting China, while targeting new mobile payment options globally
  • As more consumer-grade smart devices are used in day-to-day activities, at least one device failure will be lethal in 2016.
  • Hacktivists will escalate attack methods to systematically destroy targets with high-profile data breaches
  • Less than 50 percent of organizations are expected to have cybersecurity experts on staff by the end of 2016
  • Increased ad-blocking products and services will force cybercriminals to find new means to target victims, resulting in fewer malvertisements
  • Legislation will expand to a global cybersecurity defense model, allowing for more successful arrests, prosecution and convictions

For the full report, visit: http://release.media-outreach.com/i/Download/4019

About Trend Micro
Trend Micro Incorporated, a global leader in security software, strives to make the world safe for exchanging digital information. Built on 26 years of experience, our solutions for consumers, businesses and governments provide layered data security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative security technology that is simple to deploy and manage, and fits an evolving ecosystem. All of our solutions are powered by cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™ infrastructure, and are supported by over 1,200 threat experts around the globe. For more information, visit TrendMicro.com

SACRAMENTO, Calif. – Fumbling through files for important papers can be frustrating. But when an emergency strikes, trying to gather up all those documents can be downright frightening.

There is a way around all the late-minute hassle, but it will take some time and a way to organize and contain them so that you can grab and go when a disaster strikes. And, with predictions of more severe weather and flooding this winter due to El Nino, now is a good time to organize your papers.

Container options can range from a fireproof lock box or safe, a safety deposit box or something as simple as a three-ring binder with plastic sleeves into which you can insert the documents.

The list of documents and records you will want to have is long, but will be invaluable after you have evacuated your home. You will need access to some of these items sooner than others, but all are important enough to include in your "must have" list:

  • Vital Records: Driver's licenses, birth certificates, adoption papers, Social Security cards, passports, citizenship papers (such as a "green card" or naturalization documents), marriage license, divorce decrees, child custody papers, current military ID, military discharge (DD Form 214), medical and vaccination records for pets along with current photos and ID chip numbers in case you are separated.
  • Insurance Policies: Homeowners, renters, flood, earthquake, auto, life, health, disability, long-term care; have at least the policy number and insurance company contact information for each type of coverage.

Keep Your Important Documents Safe from a Disaster

  • Property Records: Real estate deeds of trust and mortgage documents (at least the two-page settlement statement provided by the title company showing the actual cost of the house and purchase expenses); rental agreement or lease; auto/boat/RV registration and titles; video, photos or a list of household inventory.
  • Medical Information: Immunization and other medical records, prescription information (drug name and dosage), health insurance identification cards, physician names and phone numbers, powers-of-attorney for health care, and living wills.
  • Estate planning documents: Wills, trusts, funeral instructions, powers-of-attorney, attorney names and phone numbers.
  • Financial records: First two pages of your previous year's federal and state tax returns, stock and bond certificates, investment records, brokerage and retirement account information, credit card, checking and savings account numbers, contact information for credit unions, banks, financial institutions, credit card companies and financial advisers.
  • Other: Personal address book, a letter with instructions for family or friends (for use in a situation where you're not present), backups of important computer files, a list of usernames and passwords for online accounts, a key to your safe deposit box, a recent photograph, fingerprints and dental records for each member of the household (some police stations and nonprofits fingerprint children free);, account and contact information for utilities and other services (you may have to provide a new billing address or cancel certain services), a list of important documents and where originals and copies are located.

Those who don’t have the time or ability to gather all of these documents should focus on the most important and most difficult to replace.

In addition, take time now to think about the priceless personal items you would want to protect from danger or take with you if you had to suddenly evacuate your home.

The first step is to take an inventory of your household valuables. Those who wish more complete checklists or guidance on collecting and safeguarding this important information, go to www.ready.gov/financialpreparedness.

If you have lost documents in the Butte or Valley fires, go to www.fema.gov/disaster/4240 to learn how to replace them.

Survivors can register for FEMA assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. Registration ends Nov. 23.

Keep Your Important Documents Safe from a Disaster

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @Cal_OES and @femaregion9 and at Facebook.com/California OES and Facebook.com/FEMA.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

SACRAMENTO, Calif. – Wildfire survivors, don’t miss out on additional grants and loans that can help you recover – submit an application to the U.S. Small Business Administration today.

This notice applies to disaster survivors in Calaveras and Lake counties, California, who applied for assistance with the Federal Emergency Management Agency and were referred to the SBA. You must complete a disaster loan application in order to keep your options open and to maintain eligibility for additional FEMA dollars.

The deadline for submitting the application is Monday, Nov. 23 for wildfire losses that occurred between Sept. 9 and Oct. 30, 2015 in the two California counties. As long as the initial loan application is submitted by the deadline, survivors can finalize their preliminary SBA application and loan at a later date.

While SBA’s low-interest disaster loans represent the major source of federal funding for recovery, the application itself may open the door to other FEMA grant programs. People who do not qualify for an SBA loan may be eligible for other FEMA grants.

Here are some key points to consider:

  • Completing and returning a loan application can be done in one of three ways: in person at a Disaster Recovery Center, online at https://disasterloan.sba.gov/ela or by mail.
  • Filing the loan application does not obligate people to accept the loan and there is no cost to apply for an SBA loan. Homeowners and renters who are declined for an SBA disaster loan may be considered for certain FEMA grants and programs.
  • Next to insurance, an SBA loan is the primary funding source for real estate property repairs and replacing lost contents following a disaster like the recent wildfires. Homeowners may be eligible for low-interest loans up to $200,000 for repair or replacement of their primary residents. In some instances, SBA can refinance all or part of an existing mortgage.

Keep Your Options Open – Submit an SBA Application Now

  • The SBA can help homeowners and renters replace their essential items. Homeowners and renters may be eligible to borrow up to $40,000 to repair or replace personal property, including automobiles damaged or destroyed in a disaster.
  • Loans are available for businesses of all sizes and private non-profit organizations. Loans are available for up to $2 million to repair or replace disaster damaged real estate and other business assets. Eligible small businesses and non-profits also can apply for Economic Injury Disaster Loans (EIDL) to help meet working capital needs caused by a disaster.
  • Do not wait for an insurance settlement before applying. Insurance may not pay for all of the damage. Survivors can begin their recovery immediately with an SBA disaster loan. The eligible loan amount will be reduced by any insurance settlements.

For more information about SBA low-interest disaster loans, contact the SBA’s Customer Service Center at 800-659-2955, TTY 800-877-8339, emailing disastercustomerservice@sba.gov or at sba.gov/disaster. SBA customer service representatives are available at all disaster recovery centers. Centers can be found online at FEMA.gov/DRClocator.

Survivors can apply for FEMA assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. Registration continues through Nov. 23.

For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 or on Facebook.com/FEMA, Twitter @Cal_OES and Facebook.com/CaliforniaOES.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

SACRAMENTO, Calif. – Wildfire survivors in Calaveras and Lake counties who lost important documents can use this guide to help obtain replacements.

All of the organizations listed below offer online resources. If personal computers aren’t available, public libraries and other agencies may have computers available to the general public.


Who to Contact for Replacement

EBT Card

California’s CalFresh is part of the federal program known as the Supplemental Nutrition Assistance Program (SNAP – formerly known as Food Stamps). Lost EBT card replacements – Call

877-328-9677 right away, or contact your local county social services worker.

Birth and Death Certificates

Birth and Death Certificates-California Department of Public Health or online at www.cdph.ca.gov or by calling 916-445-2684. $25 fee for replacement.

Lost Green Card

Go to www.uscis.gov and complete the Form I-90, application to replace a permanent resident card, and file it online or by mail. Call 800-375-5283 to check the status of your application.

California Driver License

Visit a California DMV office to complete an application. Replacement license forms must be delivered in person. For more information, call 800-777-0133.

Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes

Contact your financial institution or get contact information from the FDIC by calling 877-275-3342 or going to www.fdic.gov.

Credit Cards

Contact the issuing institution:

American Express 800-992-3404 or www.home.americanexpress.com

Discover 800-347-2683 or


Master Card 800-622-7747 or

Visa 800-847-2911 or www.usa.visa.com

NOTE: If you don't remember all the credit cards you had, obtain a credit report from any of the three major credit bureaus.

Credit Report

Equifax, Experian or TransUnion 877-322-8228 or www.annualcreditreport.com

Social Security Card

Social Security 800-772-1213 or

Fraud Alerts or a Credit Freeze

Fraud Alerts: Call the identity theft helpline at 877-438-4338; contact the FTC at:

Medicare Cards

Social Security Administration 800 772-1213 or  www.socialsecurity.gov/medicarecard/


U.S. Department of State, Passport Services, Consular Lost/Stolen Passport Section 202-955-0430 or 877-487-2778 or www.travel.state.gov/content/passports/english/passports/lost-stolen.html

U.S. Savings Bonds

U.S. Department of Treasury 800-722-2678 or www.treasurydirect.gov

Tax Returns

Internal Revenue Service 800-829-1040 or download the Request for Copy of Tax Return at www.irs.gov/pub/irs-pdf/f4506.pdf

Military Records

National Archives and Records Administration

866-272-6272 or www.archives.gov/contact/

The deadline to register with FEMA for disaster assistance is Monday Nov. 23. Survivors can register online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362.

For more information on California’s wildfire recovery, visit: caloes.ca.gov and follow us on Twitter @cal_OES, and on Facebook.com/CaliforniaOES. For FEMA, go to fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and at Facebook.com/FEMA.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.