The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


Fall World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Summer Journal

Volume 28, Issue 3

Full Contents Now Available!

Jon Seals

VMware Fusion 8 Delivers the Ultimate Windows on Mac Experience


PALO ALTO, Calif. – VMware, Inc. (NYSE: VMW), a global leader in cloud infrastructure and business mobility, today announced the release of VMware Fusion® 8, which includes over 50 new features, and is ready for the latest Apple and Microsoft innovations to deliver the ultimate Windows on Mac experience. VMware is also releasing VMware Fusion® 8 Pro, with over 60 new features, including leading edge capabilities and cloud integration designed for advanced users and technical professionals.

"VMware Fusion enables Mac users to take full advantage of all the innovative features and capabilities available in Windows 10 such as Cortana or the new Edge browser," said Nicolas Rochard, director, product marketing, End-User Computing, VMware. "With Apple OS X El Capitan readiness, up to 65 percent faster graphics(i), and an incredible cloud incentive program for our VMware Fusion Pro users to make the most of VMware vCloud Air, the value delivered by VMware is greater than ever before."

VMware Fusion 8
VMware Fusion 8 is designed for individuals searching for an easy, fast and reliable solution to run Windows on a Mac without rebooting. With seamless integration that enables Windows applications to run like native Mac applications, VMware Fusion 8 is the ideal solution for Mac users who want the best of both worlds.

Key new enhancements in VMware Fusion 8 include:

  • Built for Microsoft Windows 10 - VMware Fusion 8 lets users take advantage of the latest features in Windows 10 like Cortana, the Microsoft speech-enabled virtual assistant, or the new Edge web browser. Users can quickly, easily and safely install new or upgrade existing virtual machines to Windows 10 with VMware Fusion 8.
  • Ready for Apple OS X El Capitan - VMware Fusion 8 is ready for Apple OS X El Capitan. Users can run VMware Fusion 8 on El Capitan public beta today with confidence or install El Capitan in a virtual machine to test its new features, capabilities and application compatibility without disrupting the current Mac environment.
  • Enhanced Graphics Engine - With added support for DirectX 10 and OpenGL 3.3, VMware Fusion 8 can deliver up to 65 percent faster graphics over the previous version, giving users more responsive and fluid graphics for day to day work while delivering maximum performance for highly demanding 3D applications.
  • Ready for the Latest Macs - Whether running Windows on the latest Macs such as the iMac Retina 5K or connecting Retina Macs to 4K displays, VMware Fusion 8 offers users a crisp Windows on Mac experience on mixed environments. For Mac laptop users, VMware Fusion enables power coming out of their Mac's battery to be used as efficiently as possible, and provides adaptive graphics switching to give users the ultimate performance while least impacting battery life.

VMware Fusion 8 Pro
VMware Fusion 8 Pro takes virtualization on the Mac to the next level with unmatched features designed for technical professionals that want to run Windows and Linux applications on a Mac without rebooting. With added support for the latest Windows, Linux and Mac operating systems like Windows 10, Ubuntu 15.04 or OS X 10.11 El Capitan Preview, advanced users, developers, QA and IT admins can rely on VMware Fusion 8 Pro for its high performance, reliability and leading edge Mac virtualization features.

Key enhancements in Fusion 8 include:

  • From the Mac to the Cloud - Native integration with VMware vCloud Air is now available and can be used to securely back up local virtual machines to the cloud, or build websites and apps locally before pushing them to the cloud for production.
  • VMware vCloud Air Incentive Program - To help users get familiar with the benefits of cloud computing, VMware Fusion 8 Pro customers are eligible to receive $600 in vCloud Air service credit to use for up to 6 months -- twice the standard VMware vCloud Air sign-up offer.
  • VMware Ecosystem Integration - VMware Fusion 8 Pro has improved integration for connecting to, creating and running virtual machines hosted on VMware vSphere, VMware ESXi or VMware Workstation servers. Control and download virtual machines from remote servers and turn them into local Fusion Pro virtual machines, or upload local virtual machines to vSphere directly from Fusion Pro.
  • Built for Developers - Customers can use modern 3rd party tools such as Chef, Hashicorp Vagrant or Docker Machine to automate virtual machine and container deployment, or build universal applications for Windows 10 devices without ever leaving the Mac.
  • Complex Virtual Networking - With updated networking controls, including IPv6 NAT support, and compatibility with the VMware ecosystem, VMware Fusion 8 Pro users can recreate complex cloud architectures right on the Mac to demonstrate or validate design before implementation.

Centralized Management of Distributed Virtual Desktops
VMware Fusion customers interested in centrally managing virtual machines can upgrade to VMware Horizon FLEX. With the ability to centrally provision, manage and secure virtual desktops and applications running locally on Macs using policy-based controls, VMware Horizon FLEX is the ideal solution for customers who are looking to provide added management capabilities to their VMware Fusion install base.

Availability and Pricing
VMware Fusion 8 and VMware Fusion 8 Pro are available immediately for download and purchase from vmware.com for $79.99 and $199.99 respectively. VMware Fusion 8 Pro is also available from VMware partners and distributors.

Customers who have purchased VMware Fusion 7 or VMware Fusion 7 Pro between July 29, 2015 and August 25, 2015 are eligible for an electronic upgrade to VMware Fusion 8 or VMware Fusion 8 Pro at no additional cost. Learn more about the VMware Fusion electronic upgrade program here.

VMware Fusion 6 and 7 customers can upgrade to VMware Fusion 8 for only $49.99 and to VMware Fusion 8 Pro for $119.99 at the VMware online store.

Parallels Desktop customers can upgrade to VMware Fusion 8 or VMware Fusion 8 Pro and save 40%. Learn more here.

Download a free trial at the VMware Fusion trial page.

VMware Fusion is available in English, German, French, Italian, Spanish, Simplified Chinese and Japanese.

Additional Resources

About VMware
VMware is a global leader in cloud infrastructure and business mobility. Built on VMware's industry-leading virtualization technology, our solutions deliver a brave new model of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly developing, automatically delivering and more safely consuming any application. With 2014 revenues of $6 billion, VMware has more than 500,000 customers and 75,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com.

VMware, VMware Fusion, VMware Fusion Pro, vSphere, ESXi, vCloud, vCloud Air, VMware Workstation, Horizon, and Horizon FLEX are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company. All other marks and names mentioned herein may be trademarks of their respective companies.

(i) Performance metric based on VMware testing.

Delivering Next-Generation Local Desktop Virtualization Performance With Support for Windows 10


PALO ALTO, Calif. – VMware, Inc. (NYSE: VMW), a global leader in cloud infrastructure and business mobility, today announced the newest version of its leading PC virtualization solution, VMware Workstation™ 12 Pro. VMware Workstation 12 Pro is ready for Microsoft Windows 10, and introduces over 40 new features to support the latest software and hardware innovations in the industry.

"For more than 16 years, VMware Workstation™ has continued to streamline the way technical professionals operate in the enterprise," said Nicolas Rochard, director, product marketing, End-User Computing, VMware. "Out of the box, VMware Workstation 12 Pro will work seamlessly with Windows 10, allowing developers and IT administrators to easily test for application compatibility prior to production deployments and enable maximum uptime and availability."

VMware Workstation 12 Pro
With support for the brand new release of Windows 10 and the latest Linux distribution, VMware Workstation 12 Pro transforms the way technical professionals develop, test, demonstrate and deploy software by running multiple x86-based operating systems simultaneously on the same PC.

Updates include:

  • Built for Windows 10 - VMware Workstation 12 Pro enables IT professionals and developers to test and develop for Windows 10 with their existing Windows or Linux PC. Users can take advantage of the latest features in Windows 10 like Cortana, the personal digital assistant and the inking capabilities in the new Edge web browser, or begin building universal applications for Windows 10 devices.
  • Enhanced Graphics Engine - With support for Microsoft DirectX 10 and OpenGL 3.3, VMware Workstation 12 Pro enables and expands the type of 3-D graphics applications that can run inside a virtual machine.
  • Improved Performance - VMware Workstation 12 Pro offers performance improvements that enhance productivity and the user experience. With performance improvements of up to 3x when suspending or resuming encrypted virtual machines, up to 36 percent faster 3-D graphics, and improved echo and noise cancellation when using Skype and Lync VoIP calls within a VM -- highly demanding applications can be faster and more efficient than ever before.(i)
  • Ready for the Latest PCs and Tablets - VMware Workstation 12 Pro has been optimized to support high resolution 4K UHD (3840 x 2160) displays for desktops and QHD+ (3200x1800) displays used in laptops and x86 tablets providing users with a crisp and detailed experience. Workstation 12 Pro also benefits from improvements in handling mixed environments between standard resolution PCs and 4K displays.
  • VMware vCloud® AirIncentive Program - To help users get familiar with the benefits of cloud computing, VMware Workstation 12 Pro customers are eligible to receive $600 in vCloud Air service credit to use for up to 6 months -- twice the standard VMware vCloud Air sign-up offer.

VMware Workstation 12 Player
VMware Workstation 12 Player™ (formerly VMware Player Pro) is a streamlined offering of VMware Workstation 12 Pro that is ready for Windows 10, offers enhanced 3-D graphics support and improved virtual machine performance. With its intuitive interface and easy setup, VMware Workstation 12 Player is another option for IT professionals to deliver a corporate virtual desktop to employees, contractors or customers.

Centralized Management of Distributed Virtual Desktops
VMware Workstation customers interested in managing virtual machines can upgrade to VMware Horizon® FLEX™. With the ability to centrally provision, manage and secure virtual desktops and applications running locally on PCs using policy-based controls, VMware Horizon FLEX is the ideal solution for customers who are looking to provide added management capabilities to their VMware Workstation install base.

New System Requirements
While 32 bit operating systems are supported inside virtual machines, VMware Workstation 12 Pro and Workstation 12 Player requires 64 bit processors and 64 bit host operating systems for advanced computing and modern application ecosystems.

Availability and Pricing
VMware Workstation 12 Pro and VMware Workstation 12 Player are available for purchase immediately for $249.99 and $149.99 respectively.

VMware Workstation 10 and 11 customers can upgrade to VMware Workstation 12 Pro for $149.99. VMware Player 6 Plus and Player 7 Pro customers can upgrade to Workstation 12 Player for $79.99.

Customers who purchased VMware Workstation 11 and VMware Player 7 Plus between July 29, 2015 and September 30, 2015 will receive a free electronic upgrade to VMware Workstation 12 and VMware Workstation 12 Player respectively. For more details, visit the upgrade page.

Download a free trial at the VMware Workstation trial page.

Additional Resources

About VMware
VMware is a global leader in cloud infrastructure and business mobility. Built on VMware's industry-leading virtualization technology, our solutions deliver a brave new model of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly developing, automatically delivering and more safely consuming any application. With 2014 revenues of $6 billion, VMware has more than 500,000 customers and 75,000 partners. The company is headquartered in Silicon Valley with offices throughout.

VMware, VMware Workstation, vCloud, vCloud Air, Horizon, and Horizon FLEX are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company.

(i) Performance metrics based on VMware testing.

New Product Line Extends Brocade Innovation and Leadership in Storage Networking


SAN JOSE, Calif. – Brocade (NASDAQ: BRCD)

  • Helps Maximize ROI and reduceOpEx for Brocade Fibre Channel SAN infrastructures
  • Enables IT staff to monitor, analyze, and take corrective actions for application data flowing between servers and storage devices
  • Allows organizations to improve operational stability and deliver predictable application performance
  • Deploys in just minutes, with zero downtime for both applications and network infrastructure

Brocade (NASDAQ: BRCD) today announced continued innovation in its Fibre Channel Storage Area Network (SAN) solutions with the introduction of the Brocade® Analytics Monitoring Platform. Representing a new product line for the company, the Brocade Analytics Monitoring Platform allows organizations to achieve greater ROI and reduced OpEx for their mission-critical applications by providing IT staff with the highest levels of monitoring and analytics between servers and storage. As a result, organizations can better ensure predictable performance and operational stability for their IT infrastructures.

Monitoring and analyzing IT infrastructure performance has been a complex, time-consuming task that requires complete end-to-end network knowledge to optimize application performance. Typically, IT staff have had two alternatives -- manual methods that use Excel spreadsheets, or expensive automated tools that add complexity, expose the network to security risks, and require application and network outages during the installation, configuration, and tuning process. The new Brocade solution represents a much simpler design and deployment architecture that is superior to these traditional alternatives.

Today, many enterprises rely on guesswork and the accrued experience of IT staff to maintain application Service Level Agreements (SLAs), and to identify and resolve issues across their compute, network, and storage resources. As requirements for 100 percent network availability continue to grow, a lack of complete visibility into the IT infrastructure can cause excessive and unnecessary application performance impact and downtime events as IT staff struggle to quickly identify and resolve bottlenecks, configuration mistakes, and other conditions that prevent predictable performance for network-connected servers and storage.

Moreover, because existing monitoring and analytics solutions are very expensive, IT organizations often exclude the monitoring of server-attached ports, and even some storage-attached ports due to budget constraints -- making it impossible to get direct visibility into the behavior of all devices and preventing true, end-to-end monitoring of traffic flows, This limited visibility also eliminates direct monitoring of fabric latency between the servers and the storage.

The Brocade Analytics Monitoring Platform is designed to help enterprises transform their environments to mitigate these risks. It is a dedicated, purpose-built storage network appliance for measuring application- and device-level I/O performance and traffic behaviors without compromising security or placing additional strain on compute, storage, or network resources. The appliance analyzes traffic for all network-connected devices, including data flows between both servers and storage devices, to provide end-to-end visibility into the performance of all applications.

With the ability to analyze an unprecedented 20,000 data flows and millions of IOPS on a single system, the Brocade Analytics Monitoring Platform calculates and analyzes vast amounts of metrics from across the network, including network-connected devices, to uncover the often-subtle causes of infrastructure issues that diminish performance and availability. Performance history and trends are also tracked, enabling IT staff to proactively monitor and resolve issues, often before they occur.

"To meet the demand of application and data growth, enterprises are deploying virtualized and cloud environments with the tradeoffs of increased costs, complexity, and potential downtime," said Jack Rondoni, vice president of storage networking at Brocade. "The Brocade Analytics Monitoring Platform not only provides end-to-end visibility that was not available previously, but it also improves the ROI for storage infrastructures by providing in-depth, fabric-wide metrics."

"The ability to most efficiently optimize a SAN environment requires end-to-end visibility into performance statistics associated with all attached network devices," said Eric Burgener, research director, storage at IDC. "Brocade's Analytics Monitoring Platform offers that in a centralized management platform that provides a comprehensive view of what is happening across the entire fabric, with the additional benefits of simple, rapid and non-intrusive deployment based on 'virtual tap' technology that is pre-integrated into all Brocade Gen 5 hardware. Solutions like this will enable enterprises to get more out of their existing SANs, more reliably meet service level objectives, better maintain operational stability, and more accurately plan expansions."

A Better Design for IT Infrastructure Monitoring

The Brocade Analytics Monitoring Platform design is unique in directly connecting into a single port on a Brocade Gen 5 Fibre Channel director or switch to non-invasively collect select information from storage and host ports. The appliance is then able to calculate detailed I/O performance metrics about the server and storage data flows using dual, onboard data processors. Not only is the appliance able to calculate latency for all connected devices within the SAN fabric, but it can also directly measure fabric latency, the time it takes for data to traverse the network itself. The design simplicity also creates an ROI advantage by allowing a single appliance to massively scale out to accommodate very large SAN environments without creating additional costs.

With this innovative architecture, the Brocade Analytics Monitoring Platform can be installed and configured in minutes, without requiring any network downtime because of its direct utilization of Brocade Gen 5 hardware and Brocade Fabric Vision™ technology.

To support proactive management of the network infrastructure, the Brocade Analytics Monitoring Platform helps organizations establish baselines, identify trends, and deliver information about behavioral threshold settings. When used with Brocade Network Advisor management software, the appliance can generate reports to show both granular and summary data, so that storage teams can demonstrate compliance with application performance SLAs. Brocade Network Advisor also allows organizations to "play back" historic information collected from the analytics platform, an invaluable tool in investigating performance issues or learning more about behavioral trends and patterns in order to optimize device and application performance.

In addition, the Brocade Analytics Monitoring Platform complements the features and functionality of the Brocade SAN Content Pack for vRealize to improve overall IT infrastructure visibility within highly virtualized VMware environments. The Brocade SAN Content Pack for vRealize Log Insight eliminates "noise" from millions of events and amplifies critical SAN alerts to accelerate troubleshooting with actionable analytics.

End-to-end professional services are included with every Brocade Analytics Monitoring Platform for tasks such as initial setup and configuration, tuning, reporting, and network optimization. Additional professional services will be optionally available, including ongoing tuning and optimization services, analysis of the appliance's configuration data, fine tuning of all settings, and SAN infrastructure analysis.

Pricing and Availability

The Brocade Analytics Monitoring Platform is available now directly from Brocade. For pricing information, please contact the company at Brocade.com.

Customer Quotes

"Ease of deployment with no requirement to take a network outage to install is what impressed us the most about the Brocade Analytics Monitoring Platform. We are working to deploy our first systems later this year and look forward to having a deeper visibility across our entire IT infrastructure to monitor IO-Latency in our storage environment to ensure SLA compliance to our customers."

Markus Schreiber, Global Head of Storage

"The Brocade Analytics Monitoring Platform will enable our joint customers to achieve greater OpEx savings by eliminating the learning curve and downtime associated with managing fabric-wide data flows and delivering more predictable performance between servers and storage systems. Together, Brocade and Hitachi IT infrastructure solutions and advanced analytics capabilities simplify cloud and big data infrastructures so users can focus their energy on larger business challenges."

Linda Xu, Vice President, Worldwide Product Marketing:
Hitachi Data Systems

Additional Assets

Brocade blog: Gaining Deeper Insight into Your Applications

About Brocade

Brocade (NASDAQ: BRCD) networking solutions help the world's leading organizations transition smoothly to a world where applications and information reside anywhere. (www.brocade.com)

© 2015 Brocade Communications Systems, Inc. All Rights Reserved.

ADX, Brocade, Brocade Assurance, the B-wing symbol, DCX, Fabric OS, HyperEdge, ICX, MLX, MyBrocade, OpenScript, The Effortless Network, VCS, VDX, Vplane, and Vyatta are registered trademarks, and Fabric Vision and vADX are trademarks of Brocade Communications Systems, Inc., in the United States and/or in other countries. Other brands, products, or service names mentioned may be trademarks of others.

Macnica Networks Will Bolster Menlo Security's Sales Efforts and Provide Support for Japanese Enterprise, Government and Service Provider Customers


MENLO PARK, Calif. – Menlo Security, the only cybersecurity company that eliminates malware from Web and email without the need for endpoint software, today announced a distribution agreement with Macnica Networks, to provide sales and support for Menlo Security's Isolation Platform, both as a cloud-based (SaaS) offering and for deployment by Japanese enterprises and service providers within their datacenters. This agreement coincides with Menlo Security's rapid global expansion into Asia and Pacific (APAC), which will continue throughout 2015 and beyond.

Organizations around the world are increasingly concerned about the risks from cyber attacks. An overwhelming majority of attacks -- some 90 percent or more -- occur when compromised websites deliver malware to their devices through email, Web links or other downloads. In Japan specifically, growth of cloud-based businesses and enterprises during the past few years has driven increased demand for security services. Existing threat prevention technologies, which are based on detecting and blocking malicious content, increasingly fail to stop attacks as malware becomes more sophisticated and effective at evading detection.

"Macnica Networks has a long history of introducing important new technologies to the Japanese market," said Masahiro Miyabukuro, president, Macnica Networks. "Our partnership with Menlo Security continues our tradition of expanding innovation and will allow us to bring isolation security to our customers, fulfilling an increasing demand for new approaches to preventing cyber attacks."

The Menlo Security Isolation Platform is rapidly gaining traction as a critical element of the threat prevention architecture. Unlike current prevention systems that attempt to distinguish "good" content from "bad" content, the Menlo Security Platform isolates and executes all Web content in the public or private cloud away from the endpoint. Menlo Security's Adaptive Clientless Rendering™ technology delivers malware-free rendering information to the user's device without the need for endpoint software and without any impact on the user's native experience. This unique, patent-pending approach completely eliminates malware while minimizing the impact on users and IT staff.

"Macnica Networks has established a strong reputation as a leader introducing important security innovations to the Japanese market," said Amir Ben-Efraim, co-founder and CEO of Menlo Security. "We're delighted to be partnering with them to help Japanese enterprises and service providers significantly improve their defenses against the rising threat of malware."

About Macnica Networks
Macnica Networks works with a large number of overseas companies to provide the latest technological advances in network devices and software. Its extensive range of products, and installation and maintenance support services make it a favorite of governmental and educational establishments, and private sector corporations. For more information visit: http://www.macnica.net/english/

About Menlo Security
Menlo Security protects organizations from cyber attack by eliminating the threat of malware. Menlo Security's Isolation Platform isolates all Web content in the cloud, enabling users to safely interact with websites, links and documents online without compromising security. Its Adaptive Clientless Rendering™ (ACR) technology deploys within minutes and can easily scale to provide comprehensive protection across organizations of any size without impacting the user experience. Menlo Security is trusted by some of the world's largest enterprises, including Fortune 500 companies and financial services institutions. The company was founded by security industry veterans, in collaboration with acclaimed researchers from the University of California, Berkeley. Backed by General Catalyst, Sutter Hill Ventures and Osage University Partners, Menlo Security is headquartered in Menlo Park, California. For more information, visit http://www.menlosecurity.com or @menlosecurity.

OTTAWA, ON –  SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced it will be introducing a new IT service management platform, SolarWinds® N-able MSP Manager, that allows small to medium-sized managed service providers (MSPs) to run a more efficient, effective and profitable IT service organization. SolarWinds N-able acquired the MSP Manager cloud-based service management technology as part of its recent purchase of Capzure technology.

"One of the toughest challenges facing small and medium-sized IT service businesses is profitably growing revenues while acquiring new customers," said JP Jauvin, General Manager, SolarWinds N-able. "Many IT service professionals are either using manual processes or complex software tools to manage the business, but what they really need is a cloud-based IT service management software platform that is simple, affordable and easy to manage."

Engineered for use by IT support and services organizations, SolarWinds N-able MSP Manager is developed in the cloud and will offer centralized customer knowledge management along with simplified ticketing, easy time-tracking and fast and efficient billing. Additional features include mobile applications for use across Android®, iOS® and Windows® devices, a customer portal, scheduling, contract management, and integrated billing-all designed to help MSPs organize and grow their businesses more successfully.

"Software innovation and business enablement run deep within the SolarWinds N-able organization and are seen in our award-winning N-central® platform and complementary go-to-market programs," added Jauvin. "As a thought leader and market innovator, we believe SolarWinds N-able's introduction of MSP Manager will bring immediate value to our channel partners and the tens of thousands of small to medium-sized businesses they serve."

SolarWinds N-able MSP Manager is expected to be available in September 2015 and will be sold on a per month/per user subscription basis. Pricing is available online. 

To learn more about SolarWinds N-able MSP Manager, visit www.N-able.com/mspmanager. MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.

Follow SolarWinds N-able on Twitter® and Facebook® at www.twitter.com/NableMSP and http://www.facebook.com/NableTechnologies.

Forward-Looking Statements
This press release contains "forward-looking" statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including statements regarding SolarWinds N-able MSP Manager's expected release, features and pricing. These forward-looking statements are based on management's beliefs and assumptions and on information currently available to management. Forward-looking statements include all statements that are not historical facts and may be identified by terms such as "believes," "expects," "will," or similar expressions and the negatives of those terms. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, SolarWinds N-able's ability to successfully integrate acquisitions and such other risks and uncertainties described more fully in documents filed with or furnished to the Securities and Exchange Commission, including SolarWinds' Form 10-K for the year ended December 31, 2014 filed on February 23, 2015. All information provided in this release is as of the date hereof and SolarWinds N-able undertakes no duty to update this information except as required by law.

About SolarWinds N-able
SolarWinds N-able is a leading global provider of complete IT management, automation and MSP business transformation solutions. The SolarWinds N-able N-central product is an award-winning RMM and MSP Service Automation Platform. SolarWinds N-able has a track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. The N-central platform is backed by comprehensive business enablement support services. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide. With offices in North America, the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft®, Intel®, IBM® and Cisco® among others. www.n-able.com.

The SolarWinds, SolarWinds & Design and N-central marks are the exclusive property of N-able Technologies Inc. and its affiliates, are registered with the U.S. Patent and Trademark Office or the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States, Canada, or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.

© 2015 N-able Technologies Inc. All rights reserved.

New Program, Resources and Expanded Solutions Portfolio Deliver Greater Value to Federal Channel Partners


IRVINE, Calif. –  Preparing for Federal buying session, Ingram Micro Inc. (NYSE: IM) is pleased to announce it has enhanced and expanded its Federal Advantage Program to further simplify and shorten the sales cycle for channel partners. Additionally, Ingram Micro is now a Dell Federal authorized distribution partner. The win builds on Ingram Micro's success as Dell's back-to-back Distributor of the Year, and marks the first time the technology innovator has granted distribution access to its Federal business.

"This is always a busy time of year for our Federal channel partners, and Ingram Micro is primed and ready to serve as an indispensable partner," said Anthony Vottima, executive director, Ingram Micro Vertical Markets. "Our new Federal Advantage Program offers the resources, solutions and support channel partners need to meet the business requirements of the Federal market and deliver an exceptional experience. Adding the Dell Federal business is a timely and strategic win that builds on our value by expanding the choice and flexibility channel partners gain by working with Ingram Micro." 

To support and accelerate its Dell Federal business, Ingram Micro established a dedicated team of more than 30 Ingram Micro / Dell-focused sales, marketing, and engineering specialists. Mutual Dell channel partners also have access to Ingram Micro's experienced program managers trained to remove complexity in the sales process and help channel partners fuel growth. The Ingram Micro Solution Center, Configuration Center and Professional Services and Training Academy are also readily available.

"Ingram Micro and Dell Federal working together is a power play for the IT channel," said Joel Lipkin, COO for Four Points Technology, LLC, a Premiere Federal Partner with Dell focused on helping Federal customers with end-to-end solutions and related implemented services. "Ingram Micro's enablement resources and secure supply chain processes, combined with Dell's positive brand recognition in the Federal space will help simplify the sales process and further differentiate our value in the eyes of our government customers."

"Expanding our relationship with Ingram Micro to include the Federal market further enables our mutual channel partners to take advantage of the busy buying season," said Frank Vitagliano, vice president of global partner strategy and programs, Dell. "Ingram Micro is a strategic Dell Global Business partner with a reputation for excellence in business enablement and execution, and we look forward to replicating our success in the Federal market."

Ingram Micro Federal Advantage Program Shortens the Sales Cycle
Established in 2015, the Ingram Micro Federal Advantage Program adds greater business value to channel partners and IT vendors focused on the Federal market. Supported by the IT channel's largest, in-territory, Federal-focused inside sales, market development and technical support teams, the new program offers channel partners "the expertise and seasonal bench strength needed to capture new business and close more deals," notes Vottima.

Ingram Micro's Federal channel partners also gain access to a robust GSA Schedule and GSA order desk supported by Promark; a wide variety of engineering, sales and professional services including DPAS order processing, RFP support, contract management services, UID tagging, VDI and wireless assessment services, as well as asset management / disposal, secure supply chain certifications and trade compliance cataloging.

With an established and growing emphasis on advanced and emerging technologies, Ingram Micro Federal channel partners are able to source a comprehensive portfolio of cloud, data center, networking and security solutions, systems and peripherals, which now includes Dell's portfolio among its market leading and emerging brands. A 24/7 channel partner hotline for afterhours requests, escalations and support is also available during the Federal buying season.

"Ingram Micro is a long-term channel leader in the Federal market and will continue to invest in the sales resources, support, technologies and talent our channel partners want and need to land and expand business with new and existing Federal customers," concludes Vottima.

To learn more about the Ingram Micro Federal Advantage Program and the Federal portfolio of technology solutions and service, download the Ingram Micro Federal Playbook. Channel partners interested to learn more about Ingram Micro's Dell Federal business please email dellfederal@ingrammicro.com or call 800-456-8000 ext. 77008.

About Ingram Micro Inc.
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. More at www.ingrammicro.com.

New Research Report Examines SMB Familiarity With and Interest in New IT and Support Services


DALLAS, Texas – Parks Associates today announced new SMB tech support research examining the support market for small and medium businesses (SMBs) in the U.S. IT and Support Services for Small Businesses finds that SMBs, which have between 1 and 250 employees, spend only $90 to $150 per month for IT services, including server maintenance, virus protection, and backup services.

"SMBs rely heavily on computing devices, but their spending on IT services, such as network security, cloud storage and IT support, has not matched this growing dependence," said Patrice Samuels, Research Analyst at Parks Associates. "Broadband providers, CE makers, and other technology brands have the opportunity to extend their existing relationships with SMBs by incorporating IT services into current service bundles. Their first, critical step is to raise awareness among SMBs of various IT services as familiarity is a key driver of adoption. SMB decision makers who are familiar with the benefits of an IT service are more than nine times more likely to subscribe than decision makers who are unfamiliar with the service."

Roughly 25% of U.S. SMBs have little-to-no familiarity with the technology, offerings, or benefits of many IT services. Given that SMBs rely heavily on recommendations from other SMBs for IT product decisions, service providers must create programs that incentivize their current SMB customers to share the information about their support experiences.

"SMBs have limited IT budgets, which makes many apprehensive about adopting new technical products and services," Samuels said. "Sellers of IT services and solutions must not only be adept at communicating the value and benefits of their services and solutions, but they must also be able to tie these benefits to cost savings and revenue generation for small business customers."

Report topics include:

  • Factors driving adoption of IT and support services
  • SMB interest in new IT and support services
  • Market challenges and opportunities
  • Service provider strategies in SMB markets
  • Five-year forecast of revenue opportunities in providing support solutions to SMBs

For more information on the research or to purchase this report, visit www.parksassociates.com. To request specific data, contact Holly Sprague at hsprague@gmail.com, 720.987.6614.

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ASHTEAD, UK – North Middlesex University Hospital NHS Trust has selected BridgeHead Software’s Independent Clinical Archive, HealthStore™, also referred to as a next generation Vendor Neutral Archive (VNA), to assist it in the long-term storage, protection and sharing of radiology images following its exit from the National Picture Archiving and Communications System (PACS) contracts. The hospital also intends to use HealthStore™ alongside its new Electronic Document Management System (EDMS) to build an enterprise-wide data repository to help meet its obligations under the Government’s Better Care Fund plan and health secretary Jeremy Hunt MP’s vision of a paperless NHS.


The north London hospital’s Local Service Provider (LSP) contract for PACS was due to end in June 2015. In 2012, it began procurement for a new PACS, Radiology Information System (RIS) and an independent VNA through the NHS Supply Chain. Following a shortlisting to six providers, the hospital selected BridgeHead’s next generation VNA, HealthStore™. The contract was awarded in September 2014.


Soon after the award for BridgeHead’s HealthStore, the hospital decided to expand the use of the VNA to act as the repository for its ambitious EDMS project, which will scan all patient notes and provide electronic access for clinicians. The trust’s own internally developed clinical portal will also interface into the VNA, providing mobile and fixed access to patient notes at the point of need.

Eddie Webb, North Middlesex University Hospital’s head of IT, comments: “Initially, we just wanted a VNA for PACS; but the hospital was going through a transformation programme looking at how we use data and who requires access to that data. The ending of our PACS LSP presented us with an opportunity to rethink our data management strategy; and consider a VNA independent from PACS and RIS that was truly application agnostic and could scale across the hospital to manage all data types, not just medical images. Now we have HealthStore™, in five years’ time, when we may look at PACS again, or any other application refresh, we will not be tied to any specific vendor – our data will be stored centrally and available to any application we choose and data migration will be significantly easier.”


Peter Hales, the hospital’s RIS and PACS manager, comments: “The ability that HealthStore™ brings to manage radiology data, as well as other relevant information across all platforms, will benefit clinicians and patients alike. Previously, patient data was stored locally to departmental machines all requiring different passwords to allow access. Now, with the correct identity policies in place, clinicians can recall all information pertinent to the patient. It is much faster and, therefore, provides greater efficiency and better levels of patient care.”


To deliver Hunt’s mandated digital vision and also deliver the Better Care Fund plan, the hospital wanted to consider data holistically across the organisation. It began looking at how to build an ecosystem whereby all of its different stakeholders – including GPs in the longer term – could access the data they needed to achieve better quality care and enhance the patient experience.

Musadiq Subar, the hospital’s IT programme manager and clinical technical architect, comments: “Our VNA approach has the capability to push data from source to the applications and/or individuals that need it, when they need it.”


“Jeremy Hunt has mandated that hospitals are digital by 2018; at North Mid we aim to achieve this earlier in 2016/17 using our electronic document management system. For us, it makes absolute sense to use our VNA alongside our EDMS. I have no doubts about the suitability or robustness of the system. BridgeHead has excellent clinical and healthcare experience and demonstrated the applicability of their next generation VNA, HealthStore™, to this.”


“For applications like EDMS that include patient history, notes, diagnostics and more it is paramount that patient information is available at all times.”


The hospital is now actively working with third party care, primary care and secondary care providers and mental health agencies to understand what data they need and how they can access it.


Musadiq continues: “The healthcare space is very dynamic; the integration of health and social care, the roles of clinical commissioning groups and third party care providers in the community is evolving. Data needs to be at the centre of our care continuum and our VNA approach to data management ensures that information about patients is available no matter where in the hospital the care is provided.”


Jim Beagle, CEO of BridgeHead Software comments: “The North Middlesex University Hospital team involved in this project are true visionaries; they should be commended on having the confidence to take a long-term and strategic approach to their data management.


“We have long championed VNA as the enterprise-wide repository that can be deployed in an evolutionary manner starting with one department like radiology and rapidly extending to all types of data and applications – as with the hospital’s EDMS initiative.

“This is an exciting project for BridgeHead and we are working with some very talented people. I look forward to seeing it continue to evolve and expand.”


The VNA is being delivered as part of a five year managed service; the key drivers being that the VNA is a new technology to the trust and they wanted to ensure that the IT team could focus on strategic delivery and not solely on system management.


North Middlesex University Hospital NHS Trust is the latest hospital to select BridgeHead's Independent Clinical Archive (ICA), HealthStore, for a strategic data transformation project. It builds on a successful 18 months for BridgeHead that has also seen fully live HealthStore deployments at Gateshead Health NHS Foundation Trust, Homerton University Hospital NHS Foundation Trust and Bradford Teaching Hospitals NHS Foundation Trust. To date, it is the only vendor neutral archive (VNA) provider that has publicly announced multiple successful deployments across the NHS.


About BridgeHead Software

With 20 years’ experience in data and storage management, BridgeHead Software is trusted by over 1,200 hospitals worldwide. Today, BridgeHead helps healthcare facilities overcome challenges stemming from rising data volumes and increasing storage costs while delivering peace of mind around how to store, protect and share clinical and administrative information.

BridgeHead’s Healthcare Data Management (HDM) solutions are designed to work with any hospital’s chosen applications and storage hardware, regardless of vendor, providing greater choice, flexibility and control over the way data is managed, now and in the future. For more information, visit http://www.bridgeheadsoftware.com or follow on Twitter at @BridgeHeadHDM


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Initiative Aims to Reduce Damage from Future Climate-Related Disasters for AT-RISK CITIES INCLUDING NYC, LA, SF, BOSTON, AND MIAMI by Raising Funds for Climate Action & Community Center, Educational Initiatives & Disaster Response Teams
LOS ANGELES, Calif. – Global Green USA (GGUSA) is commemorating the 10th anniversary of Hurricane Katrina and their efforts to rebuild a greener New Orleans by launching its Climate Champions fundraising campaign. The initiative recommits resources to NOLA and other at-risk cities such as New York, San Francisco, Miami, and Los Angeles in order to complete their Lower Ninth Ward Climate Action and Community Center, enhance their New Orleans-based Disaster Response Team, and educate and motivate people in other cities to make changes to prevent climate related disasters and become prepared before they happen, thereby lessening the destruction and shortening the reconstruction process.  
For more than two decades, Global Green USA has been a national leader in advancing smart solutions to climate change that improve lives and protect our planet. Immediately after Hurricane Katrina struck New Orleans and the Gulf Coast, Global Green was instrumental in helping to create and implement initiatives to rebuild the Crescent City's schools, homes and buildings to be healthier, more energy-efficient and more resilient to future storms. Global Green is revitalizing its commitment to New Orleans and heightening attention towards other endangered coastal cities by designating the Climate Action and Community Center as the epicenter for providing critical resources to climate change threats. Its expanded purpose will be to build upon the existing promise of providing community meeting rooms, serve as a first responder site during disasters and provide necessary retail space while additionally acting as a multi-purpose resource to educate visitors via exhibits, labs, classrooms and a resource library on the importance of the environment and how communities can thrive in response to global climate change.
The Climate Champions fundraising initiative will roll out in stages initially raising $1.5 million to complete the Climate Action and Community Center and provide resources for the Disaster Response Team. Unlike emergency responders, Global Green's Disaster Response Teams are deployed to help cities reconstruct greener buildings after environmental tragedies and educate people on preparation for and response to the next hurricanes, floods, droughts or other natural disasters.
Global Green is utilizing crowdfunding in collaboration with cloud based software solution company MobileCause, to provide an innovative and greener way of raising awareness and fundraising. The campaign will also educate supporters on how fragile all of our coastal communities are due to climate change, while highlighting what we can learn from mega hurricanes such as Katrina and Sandy to help reduce the impacts of future storms, minimize the massive destruction which follows, and provide emergency power and resources for communities at risk.  Future Climate Change Champions can log onto to get more information or they can text CLIMATE to 77717 to get involved now.
Dr. Les McCabe, President and CEO of Global Green USA: "We are excited to reinvigorate our presence in New Orleans with new initiatives including our Climate Champions campaign to raise funds and awareness and are equally excited to announce the expanded direction for our Climate Action and Community Center based on the needs of the residents of New Orleans and all communities impacted by climate change, to provide a space which serves as the Ground Zero of climate change resources, houses our growing Disaster Response Team,  and provides educational exhibits and a state of the art learning environment." 
On the Fourth Anniversary of Katrina, Time Magazine reported, "...no organization is doing more to green New Orleans than Global Green USA." Global Green garnered international visibility from their unprecedented response to the Katrina disaster by creating a 'greenprint' to rebuild New Orleans to be healthy and energy efficient. They sparked global interest in affordable housing construction by hosting an international sustainable design competition chaired by Brad Pitt in the Holy Cross neighborhood of the Lower Ninth Ward, rebuilt and modernized damaged schools with the support of the Bush Clinton Katrina Fund and helped to transform tax incentives and other state and local policies for incentivizing solar and green building.
The Disaster Response Team conveyed many of the lessons learned from New Orleans to over two dozen cities including New York City after Hurricane Sandy slammed into the eastern seaboard. In New York, Global Green responded with innovative Solar for Sandy initiatives, helping to erect greener buildings in the wake of the storm and provide community centers with off grid renewable energy through solar power.
Forty percent of the U.S. population lives in coastal areas, making them the highest risk for destruction. Natural and man-made disasters cause an estimated 57 billion dollars in average annual costs. Ten years later, NOLA is still rebuilding and recuperating. Nearly three years later, the Jersey Shore is still suffering from the aftermath of Superstorm Sandy.California is currently experiencing its worst drought in history. These are all interconnected issues which will continue to afflict our environment, our wallets and our lives. Global Green USA's Climate Action and Community Center is therefore the place to generate education and critical resources for other at-risk cities in the US and abroad.
In demonstrating the depth of commitment Global Green USA has for New Orleans and beyond, multiple upcoming projects are planned including celebrity supporters participating in ongoing NOLA volunteer initiatives, a benefit concert, and a celebrity fundraising campaign to be rolled out over the next six months in order to further our compelling agenda of educating, motivating change and recruiting Climate Champions.

From the Middle East to Eurasia to Eastern Europe, events and potential events that translate into political risk fill the news.

Political risk is instability that damages or threatens to damage an existing or potential asset, or significantly disrupt a business operation. Examples include sustained political and labor unrest, terrorism and violent conflict. This risk is increasingly regional in nature, as the Arab Spring and sudden spread of Islamic State control demonstrate.

According to the new Clements Worldwide Risk Index, political unrest is the number one concern among top global managers at multinational corporations and global aid and development organizations.