Fall World 2016

Conference & Exhibit

Attend The #1 BC/DR Event!

Summer Journal

Volume 29, Issue 3

Full Contents Now Available!

Jon Seals

The world of emergency management is becoming increasingly interconnected and interdependent, and as the emergency management profession grows, the risks become more complex. From 9/11 and Katrina in the past to the Cascadia fault in the future — how and with what is the emergency manager in the future going to … manage?

Nobody is more interested in that question than academia. After all, most emergency manager positions require a college degree as well as training and experience in the field. The number of programs offering degrees has increased from just a few in 1995 to almost 300 today.

The debate has been one of consistency and content — what knowledge and skills should emergency management higher education programs integrate into their curriculums to meet the future challenges of the profession?



With over 1 billion people, a more than 7 percent annual growth rate and business-friendly government policies, India offers vast potential for success in the marketplace that few companies can afford to overlook. However, before committing a significant amount of time, talent and financial resources expanding operations into India, know this: While the rewards can be great, so can the risks.

Successful navigation of India’s tax and regulatory environment requires a deeper strategy than simply “follow the laws.” A holistic compliance strategy requires a thorough understanding of the country’s marketplace, business culture and regulatory environment.



(TNS) - As temperatures soared into the 90s again Wednesday, locals stuck by fans and air conditioning and dipped in pools and ponds trying to ride out the latest wave of sweltering heat.

Some professions are shown no mercy, however.

Late Wednesday morning as the mercury just touched 90 degrees, a fire on a South Lawrence porch was reported when residents smelled smoke and dialed 911.

Crews raced to 90-92 Jamaica St., where the single-alarm blaze in a two-story, two-family house was quickly knocked down. Fire investigators quickly determined the fire was caused by careless disposal of cigarettes. While there were no injuries, porches on the first and second floors were scorched.



Today’s business has a lot of storage and data options. And, requirements around data control are going to continue to grow and evolve. With that in mind – let’s touch on one aspect of the IT and data center administrative process that some organizations hate to discuss: data migrations.

What if you need to move a massive amount of data? What if it’s not as simple as just re-mapping a storage repository? In some cases, you might be migrating entire storage vendors to align with specific business strategies. Either way – when dealing with critical corporate data – you need to have a plan. So, here are 8 steps to creating an enterprise data migration plan:



(TNS) - Like many Minnesota Power employees, Stefanie Stollenwerk received a phone call shortly after 3 a.m. last Thursday.

It's not uncommon for the utility to face emergency situations and have to deploy crews at all hours. But this wasn't an ordinary emergency. It was what officials now say is the most damaging storm to hit Duluth's power grid in at least half a century.

"I've been working here 18 years and I've never seen a storm like this," said Stollenwerk, the utility's manager of transmission and distribution support services. "When I got the call, I told my husband that I wasn't sure when I was going to see him again."

For the past week, Stollenwerk and a team of Minnesota Power officials have worked around the clock at the company's Herbert Service Center on Arrowhead Road, coordinating the behind-the-scenes emergency response and power restoration efforts in Duluth, Rice Lake and many other Northland communities.



Acquisition expands Riverbed’s SteelCentral offerings, providing the industry’s best and most comprehensive end-to-end visibility solution in the market – spanning network, application and end user experience management

SAN FRANCISCO – Riverbed Technology, the application performance company, today announced the signing of a definitive agreement to acquire Aternity, a leading provider of End User Experience (EUE) and application performance monitoring solutions. The acquisition of the privately-held company will expand Riverbed’s SteelCentral performance monitoring solutions with a best-in-class end user experience offering, and provide Riverbed customers and partners with the industry’s best and most comprehensive end-to-end visibility solution– spanning network, application and end user experience performance management.

“Enterprises are accelerating their adoption of Hybrid IT environments to improve agility and control infrastructure costs”

Tweet this

Tweet This: Riverbed to Acquire Leading End User Experience Monitoring Provider @AternityInc: http://rvbd.ly/2aqQEJ7

“Aternity is another exciting and strategic acquisition for Riverbed. Their innovative end user experience monitoring offering perfectly complements and extends our SteelCentral solutions,” said Jerry M. Kennelly, Riverbed Chairman and Chief Executive Officer. “With the increased use of mobile devices, virtual desktop environments and the cloud, the ability to manage end user experience has become more important and complex for IT organizations. With this acquisition, Riverbed and our partners are now uniquely positioned to provide CIOs and businesses with a complete view across networks, applications and end users, all in one solution.”

Aternity’s proven technology helps enterprises see the entire user experience for any application running on any device, providing a user-centric, application performance experience vantage point that many of the market’s narrow-scope network or application performance monitoring tools lack. By effectively transforming every device – physical, virtual and mobile – into a self-monitoring platform that is user experience aware, enterprises are empowered with user-centric, proactive IT management capabilities that dramatically reduce business disruptions and increase workforce productivity.

BLOG: It’s the End User

This level of insight is increasingly important as enterprises rely on a mix of public and private clouds to gain operational agility, speed up application deployment, and achieve cost savings. The result is a hybrid IT environment in which applications and data are spread across heterogeneous operating systems, multiple data centers and cloud environments such as Microsoft Azure and AWS.

“Enterprises are accelerating their adoption of Hybrid IT environments to improve agility and control infrastructure costs,” said Mike Sargent, Senior Vice President and General Manager of the Riverbed SteelCentral Business Unit. “By capturing and analyzing how applications and devices perform from the end user’s perspective, Aternity offers enterprises the ability to proactively manage these increasingly complex IT environments to drive greater workforce productivity - and this critical capability combined with the power of SteelCentral will arm them with the most powerful and complete performance monitoring solution in the industry.”

An early pioneer in end user experience monitoring, Aternity today monitors more than 1.7 million mobile, virtual and desktop workforce endpoints. Device-based monitoring is important for ‘true’ end-user experience, especially as applications continue to fragment where/how they run and as users fragment where/how they access applications. Riverbed’s acquisition of Aternity will deliver to customers industry-leading end user experience and device-based monitoring and visibility across all mobile, virtual and desktop devices, and into all applications including cloud/SaaS applications. Riverbed plans to offer Aternity solutions through its robust partner ecosystem.

“IDC expects the worldwide market for APM software and SaaS will total $3.1 billion in 2016. Much of that growth is being driven by digital transformation and the development of highly interactive mobile, social and web applications,” explains Mary Johnston Turner, IDC Research Vice President, Enterprise Systems Management Software. “The acquisition of Aternity is a great fit for Riverbed. By adding end user experience, end user device and workplace productivity monitoring to Riverbed’s existing network and browser based SteelCentral APM toolkit, Riverbed will be much better positioned to help customers deploy and manage applications and infrastructure to support today’s highly mobile, digital, online business strategies.”

Today’s news continues Riverbed’s SteelCentral momentum, which recently included significant enhancements in cloud-based performance monitoring, along with new capabilities to help accelerate business execution and boost productivity. SteelCentral changes the way IT teams can manage performance by delivering powerful performance management technologies in a single console to help IT improve visibility into application delivery infrastructures and identify and correct problems before they impact end users and business performance.

The acquisition also follows Riverbed’s acquisition of leading SD-WAN provider Ocedo in January 2016, which enabled Riverbed to get to market faster with application-defined SD-WAN (software-defined wide area network) solution SteelConnect in April. Additionally, Riverbed offers a comprehensive Application Performance Platform that delivers end-to-end visibility, optimization and control.

The acquisition of Aternity is expected to close in August 2016. Financial terms of the deal were not disclosed.

For more information on Aternity solutions, visit http://www.riverbed.com/solutions/end-user-experience-monitoring.html

Connect with Riverbed

About Riverbed

Riverbed, at more than $1 billion in annual revenue, is the leader in Application Performance Infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed enables hybrid enterprises to transform application performance into a competitive advantage by maximizing employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 27,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global 100. Learn more at www.riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

During a crisis, effective communication is one of the keys to mitigating damage and maintaining your organization’s reputation. A crisis is a time to be open, honest, and engaging. In our hyper-connected world, there is no sense in trying to hide from the media, your customers, or the public at large.

That being said, crisis communication can be tricky. An organization that, let’s say, tweets something controversial or experiences a customer data breach suddenly becomes a target for extreme public scrutiny. In the wake of such events, social media users take to Twitter, Facebook and other platforms to post comments, complaints and jabs.

As the online negativity piles up, many organizations might feel compelled to start deleting negative comments in an attempt to save face. But in reality, this simple step might be doing more harm than good.



IDG Enterprise's 2016 Data & Analytics Research Highlights Adoption, Spending, Security, and Vendor Selection

FRAMINGHAM, Mass. – IDG Enterprise - the leading enterprise technology media company, composed of CIO, Computerworld, CSO, InfoWorld, ITworld and Network World - reveals in the 2016 IDG Enterprise Data & Analytics research that 69% of organizations have either implemented data-driven projects or are planning to. Data & analytic strategies and practices stretch beyond storing 247.1 terabytes of data-which most organizations anticipate having to deal with in the next 12-18 months. The focus is on understanding where the data is coming from, how it can be used, security implications and the solutions that vendors offer to alleviate internal burdens brought on by additional data & analysis.

Integrating Data & Analytics into Business
Technology budgets are staying strong as companies continue to harness data for insights and competitive gain. In the coming 12-18 months, 44% of organizations will increase their spending on data-driven initiatives and an additional 35% will have budgets remain consistent with the previous year (Click to Tweet). This translates to enterprise organizations (1,000+ employees) spending an average of $13.9 million on data-driven initiatives and SMBs (<1,000 employees) spending $4.3 million, a drastic jump from the $1.6 million SMBs anticipated spending in 2015. There are several business objectives for these data-driven dollars. B2B organizations are looking to make their business more data focused (52%), improve customer relationships (47%) and change how operations are organized (36%). B2C organizations have similar goals, but improving customer relationships takes the lead (60%).

To align with these goals, organizations anticipate increasing spending on data analytics (58%), data/application integration (44%), and data visualization (43%). Additionally, organizations will make invests enhancing the data center so that it can meet storage capacity, data security, and cloud management needs.

"Data & analytics are the gateway to many technology-dependent business advances," said Brian Glynn, chief revenue officer of IDG Enterprise. "Organizations that collect and analyze the right data to provide business insights will have a competitive advantage and will be able to adopt and integrate more sophisticated security, IoT and cognitive learning solutions, which are trending to be vital as businesses continue to transform their processes."

From Securing Data to Using Data for Security
Security plays a dual role when it comes to data & analytics; protecting data and using data to protect the organization. Thirty-eight percent of organizations are taking additional measures to secure the output of data once it is generated, compared to 44% that believe measures taken to secure data input are adequate. The main security measure for data output is identity and access control, followed by data encryption and data segregation. When dealing with the collection of sensitive data like financial or customer information, 68% of organizations either restrict the collection, or do not collect it at all. When exploring why the collection of sensitive data is restricted, enterprise organizations shared that they do not collect it because of compliance mandates and SMBs stated they have no need to collect.

Organizations are reaping security benefits from data. Almost half (47%) of organizations are able to feed security monitoring activity into analytics solutions to help improve the organization's security posture. An additional 18% are planning to integrate this capability in the next year.

Getting on the Data & Analytics Short List
Data & analytics solution providers have the opportunity to build relationships with select influencers and decision-makers throughout the purchase process. CIOs, CEOs and IT architects are the most influential stakeholders in data-driven initiatives. IT architects often bridge business and IT strategies for their organization, making them a key individual for tech vendors to connect with. As the purchase process continues to the final purchase decision, CIOs and CEOs traditionally take the helm.

When building content marketing resources, data & analytics-focused tech marketers should understand that the criteria for evaluating data-driven solutions vary for enterprise and SMB organizations.

Enterprise Organizations   SMB Organizations
Integration into existing infrastructure (51%)   Ease of use (45%)
Appropriate level of scalability (38%)   Integration into existing infrastructure (43%)
Support and services (33%)   Support and services (36%)

Digging further into the data & analytics needs of organizations in the coming year, 46% plan to invest in Hadoop based technologies and 41% in NoSQL technologies.

About the IDG Enterprise 2016 Data & Analytics Research
IDG Enterprise's 2016 Data & Analytics Research was conducted among the audiences of six IDG Enterprise brands (CIO, Computerworld, CSO, InfoWorld, ITworld and Network World) representing IT and security decision-makers across multiple industries. The survey was fielded online with the objective of gaining a better understanding of organizations' data-driven initiatives, investments and strategies. Results in this release are based on 724 respondents who reported their organizations are currently implementing, planning or considering big data projects.

View additional information from the 2016 IDG Enterprise Data & Analytics research.

About IDG
IDG connects the world of tech buyers with insights, intent and engagement. IDG is the world's leading media, data and marketing services company that activates and engages the most influential technology buyers. Our premium brands, including CIO®, Computerworld®, PCWorld® and Macworld®, engage the most powerful audience of technology buyers providing essential guidance on the evolving technology landscape. Our global data intelligence platform activates purchasing intent, powering our clients' success. IDG Marketing Services creates custom content with marketing impact across video, mobile, social and digital. We execute complex campaigns that fulfill marketers' global ambitions seamlessly with consistency that delivers results and wins awards. IDG is the #1 tech media company in the world, per comScore.*

*Source: comScore Media Metrix, Desktop Unique Visitors, Worldwide, February 2016

Company information is available at www.idgenterprise.com
Follow IDG Enterprise on Twitter: @IDGEnterprise #IDGEresearch
Join IDG Enterprise on LinkedIn
Like IDG Enterprise on Facebook: www.facebook.com/IDG.Enterprise

PALO ALTO, Calif. – Rubrik, the Converged Data Management company, announced today that JLL (NYSE: JLL), a Fortune 500 professional services and investment management firm, has deployed multiple Rubrik Converged Data Management appliances to deliver backup, recovery and replication for its production environment.

"We see Rubrik's platform ushering in real change in the data management industry," said Joe Ryan, JLL's Chief Technology Officer, Americas. "Rubrik simplifies our process, makes us more efficient and provides extra protection -- all of which helps keep us at the forefront of technology innovations."

JLL is committed to investing in technology, data and analytics to continue to increase its client-service levels and capabilities. The firm's data and technology initiatives continue to earn recognition with clients and independent third-parties. Recently, JLL received the 2016 Realcomm Digie Award for Best Use of Automation-Commercial Services and was named to the 2016 InformationWeek Elite 100, a list of the top business technology innovators in the United States. It was the fifth consecutive year JLL was included on the list.

In 2015, JLL's Corporate Solutions applications received the prestigious Service Organization Controls (SOC) 2, type II report and the global ISO 27001 certification for information security. The globally recognized designations demonstrate JLL's ability to maintain and execute controls of its internal and external technology platforms. Also in 2015, JLL launched RED, the commercial real estate industry's first scalable data and insights platform that connects master data governance, knowledge management, business intelligence and advanced analytics. Combined with cutting-edge technologies and JLL's real estate and data and analytics expertise, it dramatically improves the quality and speed of real estate decision-making.

"JLL has built an impressive reputation for driving business success through IT innovations, having been recognized as an InformationWeek Elite 100 for the last five years," said Bipul Sinha, co-founder and CEO, Rubrik. "JLL's adoption of Rubrik's Converged Data Management solution demonstrates how a modern approach to backup can support business requirements with greater agility and simplicity."

About JLL
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, JLL has more than 280 corporate offices, operates in more than 80 countries and has a global workforce of more than 60,000. On behalf of its clients, the firm provides management and real estate outsourcing services for a property portfolio of 4.0 billion square feet, or 372 million square meters, and completed $138 billion in sales, acquisitions and finance transactions in 2015. Its investment management business, LaSalle Investment Management, has $58.3 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com.

About Rubrik
Rubrik provides the industry's first Converged Data Management appliance, delivering automated backup, instant recovery, unlimited replication, and data archival at infinite scale. Rubrik is built by key engineers behind Google, Facebook, VMware, and Data Domain.

Headquartered in Palo Alto, CA, Rubrik has raised over $51 million from Greylock Partners, Lightspeed Venture Partners and enterprise IT luminaries, including John W. Thompson (Microsoft Chairman, Symantec Former CEO), Frank Slootman (ServiceNow CEO, Data Domain Former CEO), and Mark Leslie (Leslie Ventures, Veritas Founding CEO). Rubrik has been named to Gartner's Cool Vendors in Storage Technologies, 2016. For more information, visit http://www.rubrik.com and follow @rubrikInc on Twitter.

The Business Continuity Institute - Jul 29, 2016 11:59 BST

There is serious talent shortage crisis impacting the cyber security industry according to a new report published by Intel Security, in partnership with the Center for Strategic and International Studies (CSIS). 82% of respondents to a global survey admit to a shortage of cyber security skills, with 71% of respondents citing this shortage as responsible for direct and measurable damage to organizations whose lack of talent makes them more desirable hacking targets.

The Hacking the Skills Shortage Report highlighted that the demand for cyber security professionals is outpacing the supply of qualified workers, with highly technical skills the most in need across all countries surveyed. Despite a quarter of respondents confirming their organizations had lost proprietary data as a result of this skills gap, there are no signs of it abating in the near-term. Respondents estimate an average of 15% of cyber security positions in their company will go unfilled by 2020.

The Cyber Resilience Report, published by the Business Continuity Institute, revealed that two-thirds of organizations experienced a cyber security incident during the previous year and 15% experienced at least 10. This shows that the cyber threat is very real and organizations must take it seriously, and this starts by making sure resources are available to combat the threat. Such is the level of the threat that cyber attacks and data breaches were identified as the top two concerns to business continuity professionals in the BCI's Horizon Scan Report, which also identified availability of talents / key skills as a top ten concern.

The Hacking the Skills Shortage Report analysed four dimensions that comprise the cyber security talent shortage, which include:

Cyber security spending: The size and growth of cyber security budgets reveals how countries and companies prioritize cyber security. Unsurprisingly, countries and industry sectors that spend more on cyber security are better placed to deal with the workforce shortage.

Education and training: Only 23% of respondents say education programmes are preparing students to enter the industry. This report reveals non-traditional methods of practical learning, such as hands-on training, gaming and technology exercises and hackathons, may be a more effective way to acquire and grow cyber security skills. More than half of respondents believe that the cyber security skills shortage is worse than talent deficits in other IT professions, placing an emphasis on continuous education and training opportunities.

Employer dynamics: While salary is unsurprisingly the top motivating factor in recruitment, other incentives are important in recruiting and retaining top talent, such as training, growth opportunities and reputation of the employer’s IT department. Almost half of respondents cite lack of training or qualification sponsorship as common reasons for talent departure.

Government policies: More than three-quarters (76%) of respondents say their governments are not investing enough in building cyber security talent. This shortage has become a prominent political issue as heads of state in the US, UK, Israel and Australia have called for increased support for the cyber security workforce in the last year.

A shortage of people with cyber security skills results in direct damage to companies, including the loss of proprietary data and IP,” said James A Lewis, senior vice president and director of the Strategic Technologies Program at CSIS. “This is a global problem; a majority of respondents in all countries surveyed could link their workforce shortage to damage to their organization.”

The security industry has talked at length about how to address the storm of hacks and breaches, but government and the private sector haven’t brought enough urgency to solving the cyber security talent shortage,” said Chris Young, senior vice president and general manager of Intel Security Group. “To address this workforce crisis, we need to foster new education models, accelerate the availability of training opportunities, and we need to deliver deeper automation so that talent is put to its best use on the front line.

Page 1 of 1041