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Winter Journal

Volume 28, Issue 1

Full Contents Now Available!

Jon Seals

Is there anything that can’t be connected to the Internet? For example, where I once wore a $10 pedometer clipped to the waistband of yoga pants, I now wear a $130 fitness tracker on my wrist. In the past, I just took a look at the numbers on the pedometer to see how many steps I’d taken; now I need to log onto an app on my smartphone to see how far I’ve walked and how many calories I’ve burned and even how well I’ve slept. Or, if I wanted to, I could turn on any light in the house from the comfort of my couch rather than get up and do so manually. And that’s just a small scratch on the surface of the phenomena that is known as the Internet of Things (IoT).

However, if we know that virtually everything can now be connected to the Internet, we have to recognize its corollary statement: everything that can be connected to the Internet can be hacked. That fitness tracker I’ve come to depend on? Most of the information transmitted isn’t done securely and the apps have been known to have vulnerabilities. According to Symantec, this could make my movements easy to track and make my login details easy to steal. Those smart light bulbs, according to Slate, have insecure transmitters that could share too much information. And what about the home security system you have … you know, the one you turn on and off with your smartphone?



The Business Continuity Institute is pleased to announce the launch of its new Careers Centre, providing those working in the industry with the support they need to further their career by highlighting the job opportunities available. The BCI Careers Centre will also allow recruiters to find the perfect candidate for them by offering a CV search facility.

If you’re looking for a new job in business continuity or resilience then look no further than the BCI Careers Centre. Powered by JobTarget, the Careers Centre pulls in advertised vacancies from global recruitment sites, as well as those advertised directly with the BCI, and allows users to search by position or location. The system also allows users to set up a job alert so they can be the first to see new vacancies.

If you’re a recruiter then post your job within the Careers Centre to make sure it can be seen by a wide selection of desired candidates. If you’d rather seek people directly then search through the CVs uploaded by business continuity professionals to find the one who is suitable for you, or perhaps a selection that you would like to shortlist. The BCI Careers Centre is an open site with business continuity and resilience specialists from around the world encouraged to register for vacancies.

As the Careers Centre is specifically designed to focus on roles in the business continuity and resilience industry, it might be helpful to know what industry memberships or credentials a potential employee has. If you're a member of the BCI or hold a BCI credential then this will be clearly identified on your profile. It will also be clearly identified if you are on the BCI's CPD scheme.


Big Data will bring new challenges to data governance. Succeeding will require organizations to simplify, prioritize and above all adapt as Big Data use matures.

Yesterday, I shared four Big Data governance challenges:

  • Changing data roles
  • Broader business involvement
  • Business buy-in
  • Technical challenges

Let’s look at how those success principles can be applied to the first two Big Data governance challenges.

- See more at: http://www.itbusinessedge.com/blogs/integration/a-three-step-strategy-for-tackling-big-data-governance-challenges.html#sthash.ewxFgvwx.dpuf

Big Data will bring new challenges to data governance. Succeeding will require organizations to simplify, prioritize and above all adapt as Big Data use matures.

Yesterday, I shared four Big Data governance challenges:

  • Changing data roles
  • Broader business involvement
  • Business buy-in
  • Technical challenges

Let’s look at how those success principles can be applied to the first two Big Data governance challenges.

- See more at: http://www.itbusinessedge.com/blogs/integration/a-three-step-strategy-for-tackling-big-data-governance-challenges.html#sthash.ewxFgvwx.dpuf

Big Data will bring new challenges to data governance. Succeeding will require organizations to simplify, prioritize and above all adapt as Big Data use matures.

Yesterday, I shared four Big Data governance challenges:

  • Changing data roles
  • Broader business involvement
  • Business buy-in
  • Technical challenges

Let’s look at how those success principles can be applied to the first two Big Data governance challenges.

- See more at: http://www.itbusinessedge.com/blogs/integration/a-three-step-strategy-for-tackling-big-data-governance-challenges.html#sthash.ewxFgvwx.dpuf



Business continuity and cloud file sync services provider eFolder, has announced the release of its production version of Cloudfinder for Box, a dedicated cloud-to-cloud backup, search and restore service for Box. The company rolled out the production version of the offering following Box’s (BOX) long-anticipated initial public offering last week.

The production version of Cloudfinder for Box builds on a Freemium version that was available last year.  eFolder completed its acquisition of Cloudfinder in Q3 of 2014.



(TNS) —When disaster strikes in Palm Beach County, Fla., a team of volunteers trained by county emergency managers can be deployed as the first line of defense, helping their communities with everything from search and rescue to basic first aid to putting out small fires.

They can also be called upon to distribute or install smoke alarms, hand out disaster education materials or replace smoke alarm batteries in the homes of the elderly, according to a brochure about the program.

But there's no requirement that they be subject to any kind of criminal background check.

That could change after a concerned Boynton Beach resident complained to the Florida Division of Emergency Management's Inspector General. In a report released last week, the inspector recommended that background checks be a condition of the grants doled out for the program.



Thursday, 29 January 2015 00:00

REAL ID Act Catches Up with States

(TNS) — Lawmakers are scrambling to fix a problem that could result in Idaho driver's license holders being denied entry to federal facilities nationwide by the end of the year.

The issue arose last week, when the Idaho National Laboratory began enforcing the REAL ID Act.

The act, adopted in 2005, was a response to the Sept. 11, 2001, terrorist attacks. It tries to limit the availability of false driver's licenses and identification cards by imposing detailed security requirements on states for issuing such cards.

Idaho is one of nine "non-compliant" states, meaning the U.S. Department of Homeland Security isn't satisfied with its efforts to implement the act.

Consequently, Idaho licenses and ID cards can no longer be used to gain entry to nuclear power plants, to restricted portions of the Homeland Security headquarters building or - as of Jan. 19 - to INL and certain other federal facilities (see related story, at right).



New version provides automated backup certification and disaster recovery for Microsoft and VMware hypervisor environments


BURLINGTON, Mass.Unitrendstoday announced general availability of Unitrends ReliableDR™ 4.0, the industry’s first automated disaster recovery failover and testing solution for Microsoft® Hyper-V® environments. Version 4.0 extends the widely-sought recovery assurance capabilities previously available for VMware vSphere.

Click to Tweet: Extra, extra, read all about it -@Unitrends#ReliableDRis now available for@VMware&#HyperV! http://bit.ly/1K6EP3n

The release of ReliableDR 4.0 is the latest in a remarkable succession of product innovation unveiled by Unitrends in the past three months. This incomparable technology advancement comes directly on the heels of the launch of Unitrends’ next-generation Recovery-Series family of purpose-built backup appliances (PBBAs) as well as Unitrends Release 8.0. A major upgrade of the software powering the company’s physical and virtual appliances, Release 8.0 introduced the industry’s most robust protection and recovery for Hyper-V environments.

ReliableDR 4.0 provides:

  • Guaranteed failover of virtualized applications and business services.
  • Automated certification that RPOs and RTOs will be achieved.

·         Fully automated application recovery testing.

·         Immediate detection and alerting of SLA deviations.

·         Detailed compliance and audit reporting.

·         Dramatically lower costs for DR testing by eliminating time consuming manual processes.


“IT professionals overwhelmingly choose Unitrends because of our steadfast maniacal focus on ensuring that they can recover their IT infrastructure quickly and safely,” said Mark Campbell, chief marketing and technology officer, Unitrends. “With ReliableDR 4.0, we now offer storage replication, Microsoft Hyper-V as well as VMware vSphere replication, and integration of ReliableDR with Unitrends Recovery-Series, Unitrends Enterprise Backup, and Unitrends Virtual Backup platforms.”


Pricing and availability

ReliableDR 4.0 is available now. New customers can purchase ReliableDR direct or via a certified Unitrends reseller as an add-on module to Unitrends physical and virtual backup appliances. ReliableDR can also be purchased as part of the award-winning Unitrends Certified Recovery Suite (UCRS), a bundled software package for virtual and physical environments, as part of Unitrends’ industry award-winning hybrid cloud Disaster Recovery as a Service (DRaaS) offering, or as a standalone software product for VMware vSphere environments.

For more information about Unitrends Reliable DR 4.0, please visit: http://www.unitrends.com/products/recovery-automation/reliabledr


About Unitrends

Unitrends delivers award-winning business recovery solutions for any IT environment. The company’s portfolio of virtual, physical and cloud solutions provides adaptive protection for organizations globally. To address the complexities facing today’s modern data center, Unitrends delivers end-to-end protection and instant recovery of all virtual and physical assets as well as automated disaster recovery testing built for virtualization. With the industry’s lowest total cost of ownership, Unitrends’ offerings are backed by a customer support team that consistently achieves a 98 percent satisfaction rating. Unitrends’ solutions are also sold through a community of thousands of leading technology partners, service providers and resellers worldwide. Visit www.unitrends.com.

Thursday, 29 January 2015 00:00

Exponential-e cracks Investec Mid-Market 100

Exponential-e goes from start-up to mid-market leader in little more than a decade



LONDON, U.K. – British Cloud and Networking provider, Exponential-e has been included in the 2014 Investec Mid-Market 100, a listing of the 100 fastest-growing private companies in the UK.


Showcasing the strength and importance of Britain’s mid-market, Exponential-e has been ranked at 78, boasting a workforce of 305 people, compound annual sales growth of 26 per cent and a customer base of over 1,700 prestigious brands including Channel 4, the Barbican and Fulham Football Club. Exponential-e’s inclusion in the Investec Mid-Market 100 comes just 13 years into its existence, having been founded in 2002.


“Britain’s mid-market companies are the backbone to the economy. We are proud to have been recognised in the 2014 Investec Mid-Market Index, which is a testament to the innovation that is driving Britain forward,” reflected Lee Wade, CEO of Exponential-e. "Moving forwards, our growth will rely on our ability to continue turning disruptive concepts into commercially viable ideas that push the boundaries within IT and telecoms."


The UK's mid-market companies are starting to adopt a more bullish attitude towards the future with over 92 per cent of leaders remaining very confident or confident of growth in their business.[1] As this sector builds momentum, Exponential-e will be focusing on how it can maintain its customer-first approach. The company will be investing 10 percent in research and development, alongside aiming to expand its workforce by nearly a third (29 percent).


"At Exponential-e, we are seen as a champion of growth and our company performance is driven by our ability to deliver service excellence and value to our customers on an ongoing basis," added Lee Wade. "To achieve this goal, investing in our products and having the right people in the right roles is key. Over the next year, we'll be continuing to develop our training academy to ensure that all employees are equipped with the skills and knowledge that enables our business to achieve scale.”


Ed Cottrell of Investec, said: “The UK mid-market contributes nearly £1 trillion of revenues annually and up to a quarter of private sector employment, and it is important that its contribution is understood and recognised. We know from our experience of working with mid-sized businesses that they are highly committed to investing for long-term growth and play a crucial role in the success of the UK’s broader economy. We look forward to seeing these companies go from strength to strength in the future and congratulate Exponential-e for achieving their place in this year’s Investec Mid-Market 100.”


The Investec Mid-Market 100 provides a ranking of the fastest growing private companies in the UK with a minimum turnover of £10m and EBITDA of £1m, tested by a four-year consistent, profitable turnover growth challenge. Company financials are based on latest accounts filed at Companies House after 1 August 2014.


[1] http://www.grant-thornton.co.uk/Agents-for-Growth/Confidence-and-productivity/The-confi-dent-voice-of-MSBs/


About Exponential-e

Exponential-e is a British Cloud and connectivity pioneer with a difference. Its Cloud services do not traverse the public Internet. Instead, they reside (logically) on a customer's LAN, on the clean side of the firewall so security and privacy concerns are negated. Exponential-e wholly owns a super-fast 100 Gigabit Ethernet Layer 2 VPLS Network that guarantees a superior level of resilience, reliability and performance. Exponential-e also integrates with third party providers and bespoke applications for both the Enterprise and SMEs with an end-to-end SLA.


That’s why it’s trusted by 1,700 customers, boasts 96% customer reference-ability, features in the London Stock Exchange's Top 1000 Companies to Inspire Britain and was included in the Investec Top 100 fastest growing UK Mid-Market companies.


Exponential-e's services are delivered down one pipe, enabling 100% network visibility and control. The company has demonstrated the highest levels of compliance with industry standards and has been awarded five ISO accreditations including the highly coveted Cloud Security Alliance STAR. Exponential-e’s product portfolio includes services for Cloud & IT, Voice, Networking, Data Centres and Professional Services.


Connect with Exponential-e:

Twitter: https://twitter.com/Exponential_e

LinkedIn: https://www.linkedin.com/company/29666

YouTube: http://www.youtube.com/user/Exponentialltd


Investec Mid-Market 100 Methodology

The Investec Mid-Market 100 ranks active, UK-registered companies on their four year average percentage turnover growth rate (CAGR). Companies must be profitable throughout the four year period. Over the four year period, year one turnover must be a minimum of £1m; year four ebitda must be at least £1m; year four turnover must be at least £10m. To focus the ranking on organic growth, companies that have consolidated accounts within the four year period are excluded. Latest accounts must have been filed after 1 August 2013.


The full sectoral breakdown of the Investec Mid-Market 100 is as follows:


Number of companies

Real Industries (Manufacturing/Industrial)


Food & Drink




Professional Services


Technology & Software


Financial Services








Transport & Logistics


Arts & Leisure



The full regional breakdown of the Mid-Market 100 is as follows:


Number of companies



South East


The Midlands


South West


North West






East of England


Northern Ireland


North East




The Actifio copy data virtualisation platform helps Germany’s largest specialty retailer restore their multi-terabyte SAP environment in 5 Minutes



MUNICH – Actifio, the Copy Data Virtualisation Company, today announced that Junghans Group has successfully deployed Actifio to dramatically simplify data management while enhancing data backup and disaster recovery for its mission-critical SAP environment.


Junghans, the largest specialty retailer in Germany, is continuing to expand throughout Europe, but its existing backup tools were not keeping up with the demands of the growing business. Junghans chose the Actifio platform to manage and protect its SAP application data because of Actifio’s operational simplicity, fast recovery and its SLA-driven protection to minimise the risk of data loss.


As the Junghans IT team supported the Group’s expansion, their main concern was securing against data loss and disasters. The company’s existing backup systems – based on LTO tape libraries and legacy backup software – had proven too costly, inflexible and unable to meet the SLAs of the business. With two busy mail-order houses to support, it was imperative for the lean IT team to find a solution to safeguard their critical SAP data, but also consolidate infrastructure wherever they could – to reduce complexity and administrative costs.


Junghans has found that Actifio has brought several notable benefits and efficiencies to the Group, including:

  • Reduction of SAP backup times from days to 15 minutes, and restoration of SAP services in 5 minutes;
  • Elimination of multiple data management tools including tape libraries and traditional backup systems; and
  • Reliable SLAs to meet the recovery time and recovery Point objectives (RTO and RPO) of the business and the ability to secure data as required by data protection legislation.


Mario Staas, Head of IT Services at Junghans Group, said: "Our team is relieved because working with Actifio is very easy. Actifio is reliable, and our employees benefit from its ability to recovery data rapidly and minimise any loss in a disaster. Our company benefits from Actifio’s ability to meet demanding SLAs, and in turn, that positively impacts our customers.”


By virtualising the management and retention of data, Actifio allows businesses to eliminate multiple data silos and point tools for backup, disaster recovery, business continuity, analytics, and test and development, and instead rely on one, SLA-driven, data virtualization solution. Actifio’s platform provides Junghans with the ability to protect and manage a single ‘gold’ copy of each applications’ data which will be updated incrementally forever, from which virtual copies can be accessed for any use case. This has lowered hardware and software costs, reduced dependence on expensive infrastructure and let Junghans Group’s operations staff stay lean.


"We looked at a number of data management solutions from different vendors and nothing met our requirements like Actifio," said Bastian Strümpel, IT Specialist and Project Manager at Junghans Group. Blue Consult, the Kempen-based IT consulting and service provider was instrumental in the Group’s successful adoption of Actifio. "We were particularly pleased with the high level of expertise and dedication of everyone involved,” added Strumpel. “Only a few days after start of the implementation phase were we had deployed the system.”


With around 50TB of data to protect, Junghans Group needed a data management system with rapid data processing abilities, to keep up with production workloads. The IT group can now manage its SLAs for critical applications with ease, thanks to Actifio.


"We back up our SAP systems every 15 minutes,” said Strumpel. “The backup of current inventory and transaction data is extremely important for a mail-order company. In the event of a data centre failure or an individual system collapse, our Actifio system allows us to boot mission-critical IT services quickly at a different location. With Actifio, the re-establishment of our multi-terabyte SAP system takes just five minutes.”


Daily monitoring is not an onerous task for Junghans Group thanks to clear status reports from Actifio. The addition of new application servers to Actifio’s management and recovery of individual data sets or even complete systems now takes only a few clicks of a mouse.

LANDESK One Partnership Integrates End-User Analytics Giving IT Increased Context, Allowing IT to Work Proactively and Better Serve Users



LONDON – LANDESK today announced it will now be reselling Nexthink End-user IT Analytics, as part of its LANDESK One Partner program. The partnership will allow joint customers to better serve their end-users by providing insight into IT challenges through relevant, contextual analytics information.


“As a result of deep product integration between the two solutions, this partnership between LANDESK and Nexthink enables IT to have a detailed, real-world view of its customer base,” said Steve Workman, vice president of strategy at LANDESK. “Nexthink provides LANDESK customers with full, dynamic visibility of IT usage to make better decisions and optimize operations and costs.”


“Ensuring that technology is meeting experience requirements requires I&O professionals to adopt outside-in monitoring technologies that help I&O understand how, when, what, and why customers and employees are using applications and devices,” wrote John Rakowski, analyst at Forrester Research in a recent report[1].

Integrating Nexthink’s outside-in end-user monitoring and IT analytics with LANDESK provides many added benefits, including the following:

  • Full context. Through Nexthink’s integration with Service Desk, contextual information is delivered into the hands of IT administrators, telling the complete story of each end-user’s IT user experience. Service Desk analysts can now proactively respond to issues before end-users experience interruptions with the improved visibility provided by Nexthink.
  • Improved transparency. As many end-users forgo logging support tickets about IT issues they experience, Nexthink automatically gathers this valuable data to warn IT administrators of all technical issues, presented in the context of the user’s individual experience of IT. Nexthink gives health metrics that reveal signs of quality degradation to anticipate problems and unreported incidents.
  • Increased security. Nexthink’s endpoint activity and end-user behavior security analytics help detect targeted attacks and insider threats, quantify risk and prove security policy compliance. This empowers security analysts to be proactive and respond faster before problems escalate.


A predefined integration service is immediately available to LANDESK customers that use Nexthink. LANDESK customers that do not have Nexthink can now contact their LANDESK representative and evaluate how Nexthink enables smarter IT through analytics.


“We’re very pleased with the response to our participation in the LANDESK One program,” said Pedro Bados, CEO at Nexthink. “We share LANDESK’s vision of putting end-users first and helping IT get closer to and align with the business.”


LANDESK One Partners provide solution integrations that support the LANDESK vision of user-centered service management and help customers tackle their most pressing issues and gain maximum value from their technology investments. For more information visit: http://www.landesk.com/partners/landesk-one/.


[1] Source: Forrester Research Report

“Left-Shift Technology Monitoring For Success In The Age Of The Customer”

The Technology Concepts Of End User Behavior Monitoring -- February 14, 2014

By John Rakowski with Eveline Oehrlich, Jean-Pierre Garbani, Anthony Mullen, Michelle Mai


About LANDESK Software

LANDESK, the global authority on user-centered IT, enables users to be their most productive while helping IT embrace the speed of change. Through the integration and automation of IT systems management, endpoint security management, service management, IT asset management, and mobile device management, LANDESK empowers IT to balance rapidly evolving user requirements with the need to secure critical assets and data. With offices located across the globe, LANDESK is headquartered in Salt Lake City, Utah. For more information, visit www.landesk.com.


About Nexthink

Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.

Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.

Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit http://www.nexthink.com.

Copyright © 2015, LANDESK.

On-Demand Resource Details Methods to Meet the Needs of “Always On” IT

OMAHA, Neb.  – Cosentry, the leading Midwest IT Solutions Provider, today announced the availability of its on-demand Disaster Recovery webinar.  Cosentry’s VP of Product Management Craig Hurley teams with Kelly Morgan, Research Director at 451 Research, and Chris Cicotte, Principal Cloud Architect at EMC Corporation, to discuss lessons learned from natural disasters such as Hurricane Sandy and how to leverage cloud-based resources to ensure any company is prepared with the proper solution. Access the webinar here: http://bit.ly/1AQvKJE

According to the Uptime Institute, 46 percent of enterprises reported one or more 'business-impacting' outages at their data centers in the past year. In addition, the Ponemon Institute/Emerson survey states that companies can lose up to $7,900 per minute of downtime. 

“Application dependency has increased in every business segment with at least one mission-critical application that calls for a recovery time objective (RTO) of four hours or less,” said Kelly Morgan, Research Director at 451 Research. “Balancing these risks with appropriate mitigation efforts will improve data recovery results for almost any disaster.”

Disaster recovery planning is all about ensuring quick application and data recovery while also improving availability of key business systems,” Chris Cicotte, Principal Cloud Architect at EMC stated. “It’s paramount that organizations obtain proper advice and partner with trusted organizations to ensure the best possible outcome for network downtime events.”

Cosentry’s new on-demand webinar brings industry experts together to discuss the best practices — proven to prevent or shorten the amount of downtime experienced during unplanned outages.  Common questions addressed on the webinar include but are not limited to:

      How much would an average outage cost?

      What type of disaster recovery plan leads to quicker recovery or helps avoid being affected by one?

      What are the benefits of Disaster Recovery as a Service (DRaaS)?

      How can disaster recovery leverage a cloud platform?

“Disaster recovery planning cannot be an afterthought, it must be embedded into management routines,” Chris Hurley, Cosentry’s VP of Product Management said.  “This informative webinar will serve as a resource for any organization seeking to either improve upon current disaster recovery plans or take their initial steps to develop a cohesive approach to protect their data assets.”

To view the on-demand business continuity webinar, please access here: http://bit.ly/1AQvKJE


About Cosentry

Cosentry is a trusted Midwest IT Solutions Provider, offering solutions that allow our clients to focus on their core business. Our customers can feel confident, knowing their IT Infrastructure is operating at the highest level of reliability, performance, and security. Cosentry has over a decade of experience providing data center services including Colocation, Cloud, Managed Hosting, and Managed Services. We operate as our client's local business partner, taking the time to truly understand their business while tailoring our solutions to meet each client's unique business and technical requirements. Whether virtualizing, consolidating, optimizing, or fully outsourcing data center and IT infrastructure, businesses can rely on Cosentry for help with resilient and versatile solutions- for more information, contact us at (866) 500-7661 or visit us athttp://www.cosentry.com.

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