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Volume 29, Issue 5

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Jon Seals

Jon Seals

The Business Continuity Institute

The countdown has begun for Business Continuity Awareness Week (15th - 19th May 2017). We are only a few months away, and now we have published the posters that will be used to promote the week. The theme for BCAW this year is cyber security, and we have produced a series of six posters that all display the message:

Cyber security is everyone's responsibility
Play your part in building a resilient organization

The posters all highlight an activity that each and every one of us can do in order to help improve cyber security, not just within our organization, but within our own personal cyber world as well. They all seem quite simple, and you might think we shouldn't need reminding of these, but the report we will be publishing during BCAW suggests otherwise.

The posters are free to download either as a PDF in various shapes and sizes, or as an image file. They are also available with or without bleeds depending on whether you would like to print from your own computer, or you would like to get them professionally printed. Make sure you display these posters prominently in your workplace or any other suitable location, and share the image versions through your social media channels to really spread the message.

CAMPBELL, Calif. – Panzura® today announced the immediate availability of the Freedom Partner Program, a comprehensive new program that enables solution providers to capitalize on the massive shift of IT infrastructure to the cloud.  Building on the recent Panzura Freedom product line announcement, the Freedom Partner Program enables solution providers to assist customers in solving the immediate challenge of managing and storing the exploding amount of unstructured data by starting with Freedom Archive and easily upgrading those customers to advanced hybrid cloud storage functionality later using Freedom NAS or Freedom Collaboration.
The Freedom Partner Program includes Elite, Premier, and Authorized tiers, each with its own benefits and requirements.  The program is designed to match partners to the level that best aligns with their go-to-market strategy and commitment.  Panzura’s new Freedom product line and licensing models were created with a partner first strategy as a top priority. Panzura Sales Teams are also incentivized to work collaboratively with partners on opportunities.  The new program is structured to protect partner-generated opportunities and margins through deal registration and there is a flexible, proposal-based MDF program that is designed to work with each partner’s unique business model. The enhanced Partner Portal features sales tools and resources that enable partner sales and technical teams to actively engage with customers throughout the sales cycle.

Enterprises are accelerating their cloud first strategies.  Combine this with the massive growth of unstructured data and the fact that 90% of that data has not been accessed in six months is a major factor in the enterprise turning to Panzura’s market leading hybrid cloud storage solutions for scale, simplicity, cost reduction and performance.

“Companies are moving workloads and data to the cloud at an accelerated pace. AWS is now the number two enterprise storage provider and Azure is number five,” said Patrick Harr, chief executive officer at Panzura.  “The new Freedom Partner Program along with the Freedom product line enables solution providers to capitalize on this massive transition and help their customers move to a cloud first storage model now.” 

“Panzura gives us the ability to provide clients the ability to cache active data on-premise for fast access with all data stored in our highly resilient and encrypted storage cloud.  This flexibility is critical given the explosive growth of data across all market segments,” said Clayton Weise, Director of Cloud Services at Key Information Systems.  “Further, Panzura’s distributed and highly scalable architecture ensures seamless and secure data flows across with support for massive growth to support the largest of data sets.”

For more information about the Freedom Partner Program visit http://panzura.com/partners. 

About Panzura
Adding multiple petabytes of new enterprise storage under management per month, Panzura is a market leader in enterprise hybrid cloud storage. Panzura’s hybrid cloud storage software seamlessly combines the economics, capacity, and business model of cloud storage with the flexibility, performance, and features of enterprise storage. Using Panzura, enterprises shift from an outdated, on premise storage model into the cloud and unlock the power of data. Organizations like the Department of Justice, Milwaukee Tool, Fluor, American College of Radiology, and Chevron use Panzura for active archive, hybrid cloud NAS, and cross-site collaboration. Please visit www.panzura.com for further information.

Email automation platform Mailgun has raised $50 million in financing as it spins out from Rackspace and becomes an independent company.

Rackspace acquired Mailgun in August 2012 to add an easy-to-use email delivery service for developers. Mailgun offers a set of APIs that allows users to send, receive and track emails from within their applications.

The $50 million financing round is led by Turn/River Capital with participation from Scaleworks and Rackspace. The funding will help accelerate Mailgun’s product roadmap, drive growth initiatives and expand customer support, according to an announcement on Wednesday.



Thursday, 23 February 2017 15:54

Is It Time to Rename Malware as Sneakyware?

Malware (Sneakyware) is the software that gets into your system and causes havoc, unless you detect it and neutralize first.

To detect malware, a common approach has been to place suspicious files in a “sandbox”, which is an isolated space in an IT system.

The idea is that the malware behaviour can then be engaged harmlessly, and the malware then quarantined or eliminated.

However, malware creators being sneaky by nature, new, advanced forms of malware now detect such sandboxes and take evasive action. If you thought sandboxing was the end of your malware worries, the following list of sneakyware tricks should convince you otherwise.



BATON ROUGE, La. — If you’re a Livingston or Orleans parish resident recovering from the recent tornado disaster but you don’t have flood insurance, don’t worry. You may be eligible for FEMA or SBA assistance.

The disaster declaration on Feb. 11 for Livingston and Orleans parishes was a wind-related event. Damage is considered to be the direct impact of wind from tornadoes. FEMA may have required some survivors who previously received federal disaster help to maintain a flood insurance policy. Those who didn’t maintain a policy may still be eligible for FEMA help.

Livingston and Orleans parish residents are encouraged to apply for FEMA assistance online at DisasterAssistance.gov or by phone (voice, 711 or relay service) at 800-621-3362. TTY users should call 800-462-7585. Toll-free lines are open 7 a.m. to 10 p.m. seven days a week. You will be asked to provide:

  • Social Security number
  • Address of the damaged primary residence
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where they can receive mail
  • Bank account and routing numbers for those preferring direct deposit of funds

Once you register with FEMA, you can also stay in touch with the agency by calling the FEMA helpline listed above. Additional information is available online at DisasterAssistance.gov.

FEMA disaster assistance is short-term and not the same as insurance.

Policyholders should contact their insurance adjuster to file a claim for tornado damage. FEMA may help if your insurance doesn’t cover certain disaster-related needs or you don’t have insurance.

Homeowners may receive help to repair disaster-related damage to their primary residence so it’s safe, sanitary and functional. Assistance only provides the basic needs for a home to be habitable.

FEMA’s minimum home repair program is not intended to repair your home to its pre-disaster condition.

Also, homeowners and renters may receive help with paying rent if they can’t return home and may help with other serious disaster-related needs, such as medical and dental expenses.

U.S. Small Business Administration (SBA) Loan Assistance

Low-interest disaster loans from the SBA are available for businesses, private nonprofits, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

SBA customer service representatives will be available by phone at 800-659-2955 to answer questions, explain the application process, help small businesses apply for a low-interest economic injury disaster loan and help individuals and business owners close their approved disaster loans. Deaf and hard-of-hearing individuals may call 800-877-8339. For disaster program information visit SBA.gov/disaster. Applicants may also contact SBA by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

For information call the FEMA helpline at 800-621-3362, download the FEMA mobile app, or go online to DisasterAssistance.gov or fema.gov/disaster/4300.

As with anything else in your organization, the way to ensure a job gets done properly is to educate the people that need to do the jobs. In other words, training is integral to any program.

We’ve all been through the annual awareness training, where we sit and listen to, or read, the information on the screen and pay enough attention to click through the test if there is one. Your participation can then be checked off, but did you really learn anything?

Role-specific training can be helpful as a way to make a more lasting impression. Ask developers to take specific security-related training for the language and platform they code on, and provide different training for your customer-facing people. Employees that handle sensitive data like employee data and payment data need specific and focused training to understand their importance in the bigger security posture.



The Chinese Centre for Disease Control and Prevention (CDC) ­informed the World Health Organization (WHO) that a H7N9 bird flu mutation was found in samples collected from two patients in Guangdong province in January. Not good.

This is the first genetic mutation of the H7N9 bird flu virus reported by China.

The mutation suggested the virus had become deadlier to poultry but there was no indication it posed a greater risk to people, or made transmission among humans more likely.

Both patients had been exposed to dead poultry. One had been discharged while the other was still receiving treatment. 105 people who were in close contact with the patients were being monitored, but none had developed symptoms of bird flu.



This series is dedicated to providing direction for applying Project Management principles to starting a Business Continuity or Disaster Recovery (BC/DR) Program.  This is the second installment of a multi-part series.  In this installment we will focus on the Project Planning phase.  The first installment of this series can be reviewed by clicking here.  Subsequent segments will be aimed at additional phases of starting a BC/DR Program, on improving an existing BC/DR Program, and on elevating a mature program to a new level of efficiency and effectiveness.

The Project Planning Phase

It is important to understand that the project planning phase is a critical part of managing the project. Many projects fail before they begin due to inadequate planning at the outset.  Consider that you may deliver an incredible collection of project deliverables that check all the boxes for management in regards to content, presentation, and usefulness, but if those deliverables are provided late and/or over budget, the project will be considered a failure.  This needs to be spot on for success.  The quality of the deliverables, their timeliness, and the adherence to the established budget all need to be in line with the plan provided to management.  In addition, this phase may be the most difficult to execute successfully, especially for those new to project management. 

Here are some of the items that need to be developed in the project planning phase:

  1. Work Breakdown Schedule (WBS)

  2. Milestones/Gantt Chart

  3. Cost Management Plan

  4. Communication Plan

  5. Risk Management Plan

In many ways each of these items is a project plan within the overall project plan.  The individual documents allow the management of the major aspects of the project.  It will take a considerable effort to develop them, but the work will be rewarded as they will serve as resources as the project progresses enabling you to stay on plan.



At One-Year Anniversary, Veritas Streamlines Path to Microsoft Azure for Enhanced Data Storage, Governance

MOUNTAIN VIEW, Calif. & REDMOND, Wash. – Veritas Technologies, the leader in information management and Microsoft Corp. today announced a multi-year global, strategic partnership to help organizations use Microsoft Azure to optimize for hybrid cloud environments and to host Veritas’ Enterprise Vault.cloud management and governance service on Azure.


“Today, our strengthened partnership delivers deeper integration, allowing customers to more easily take advantage of the flexibility and enterprise-grade reliability that Azure provides.”

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The partnership builds on the longstanding relationship between Veritas and Microsoft and includes collaboration to enable and jointly sell hybrid cloud storage solutions to mutual customers to provide a comprehensive, simple and cost-effective approach to managing data in the cloud. Such hybrid cloud storage solutions will enable customers to take advantage of the cloud to reduce their storage costs while increasing business agility, and to extract greater value from their data, once stored in the cloud, through the full suite of Azure cloud services, including advanced analytics and machine learning.

“Enterprises increasingly rely on cloud computing to advance digital transformation,” said Mike Palmer, executive vice president and Chief Product Officer, Veritas. “As Veritas embarks on its one-year anniversary as an independent company, today’s announcement marks a pivotal milestone towards accelerating cloud initiatives for our mutual customers, and it begins with more efficient ways to move their data to the Azure cloud.”

“Microsoft and Veritas customers have enjoyed the benefits of highly complementary technology offerings, focused on solving IT challenges in the data center,” said Jason Zander, corporate vice president, Microsoft Azure team. “Today, our strengthened partnership delivers deeper integration, allowing customers to more easily take advantage of the flexibility and enterprise-grade reliability that Azure provides.”

New solutions aligned to customers’ journey to hybrid cloud

As part of the partnership, Veritas NetBackup 8.0, the company’s flagship data protection solution for enterprises, now supports storage tiering to Azure, improving data lifecycle management by optimizing the movement of data to Azure cloud storage. This provides enterprise organizations with lower costs and the increased operational benefits of Azure while reducing the need to deploy additional storage with a separate point product. For small and midsized businesses, Veritas Backup Exec 16 now supports the seamless movement of backup data to Azure, reducing time and costs and improving resource savings.

Veritas is also leveraging the power of Azure to drive greater efficiencies for its own workloads. Veritas has selected Azure as the cloud backend on which to run its Enterprise Vault.cloud service. Enterprise Vault.cloud provides policy-based information retention to streamline eDiscovery and helps Office 365 subscribers quickly find archived information when they need it. Enterprise Vault.cloud will continue to deliver advanced productivity and compliance functionality. Veritas has been recognized, as a leader for its archiving solutions for on-premises and cloud, which include Enterprise Vault.cloud, in the Garter Magic Quadrant for Enterprise Information Archiving for 13 consecutiveyears. 1

For more information about, visit: www.veritas.com/microsoft

About Veritas Technologies

Veritas Technologies enables organizations to harness the power of their information, with information management solutions serving the world’s largest and most complex environments. Veritas works with organizations of all sizes, including 86 percent of global Fortune 500 companies, improving data availability and revealing insights to drive competitive advantage. www.veritas.com

Forward-looking Statements: Any forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change at the sole discretion of Veritas. Any future release of the product or planned modifications to product capability, functionality, or feature are subject to ongoing evaluation by Veritas, may or may not be implemented, should not be considered firm commitments by Veritas, should not be relied upon in making purchasing decisions, and may not be incorporated into any contract.

Veritas, the Veritas Logo, NetBackup, Backup Exec and Enterprise Vault are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

About Microsoft

Microsoft (Nasdaq “MSFT” @Microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

1Source: Gartner, Inc., Magic Quadrant for Enterprise Information Archiving, December 2016

New Service Delivery Platform offering will allow service providers to automate the deployment, control, billing and support of their virtual network functions at large scale, which is essential to their ability to grow revenue through the delivery of virtual network services

SAN FRANCISCO – Riverbed Technology, the SD-WAN company, today introduced the Riverbed Service Delivery Platform, designed to enable service providers to deliver Network-as-a-Service, with the speed and flexibility expected by today’s digital enterprises. Current Network Function Virtualization (NFV) deployments have given service providers a limited ability to provision new services quickly and consolidate branch footprint, but have failed to deliver on the true agility that service providers require in order to improve customer satisfaction and grow their business. In many cases, NFV has perpetuated and magnified the existing challenges with physical appliances by introducing additional operational complexity.


“We’re seeing a significant shift in the strategies and actions of service providers, as they look to be more agile in rolling out new enterprise WAN and branch services faster, including emerging solutions such as SD-WAN.”

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Tweet This: Riverbed introduces new line of products for the service provider market to enable network-as-a-service: http://rvbd.ly/2kJIzqy


The Riverbed Service Delivery Platform is designed to let service providers transform their existing NFV investments into a cloud-like Network-as-a-Service model by abstracting the complexity associated with NFV and focusing on services instead. With the Service Delivery Platform, service providers will be able to rapidly introduce new services, ensure those services are delivered as intended, give their customers the ability to scale services up and down on demand, and expand into new areas such as IoT and Edge Compute.

BLOG: Introducing the Riverbed Service Delivery Platform

Some of the key benefits of the platform include:

  • Seamless extension and integration of quality based MPLS services across all and any connectivity models to service provider customers with consistent policy, security and service visibility and assurance
  • DevOps approach to rapid service design, on-boarding and deployment dramatically shortening time-to-market for new services
  • Rapid elasticity and resource pooling enabling service providers to effectively support multi-tenancy while delivering a massively scalable and available services-based infrastructure to their customers
  • Continuous service delivery optimization via closed-loop orchestration, ensuring that service levels are met while infrastructure is being utilized most effectively
  • Improved customer intelligence and service assurance, enabling service providers to take on a more consultative role with their customers
  • Maximized value from existing investment as the platform integrates seamlessly into a mixed hardware-virtualized environment to pave the way from traditional networking investments to 100% NFV/SDN environment
  • Open and Standard-based, the platform allows for plug-and-play extensibility at each layer of the architecture, eliminating vendor lock-in

“Service providers are going through a massive transformation and are changing how they acquire, manage and deploy technologies so they can meet the needs of today’s digital customer,” said Phil Harris, GM, Service Provider Segment Vertical at Riverbed. “Riverbed’s Service Delivery Platform allows service providers to re-invent their business and evolve their infrastructure. Now, service providers have the flexibility to roll out differentiated services and deliver them to end customers quickly and efficiently.”

“We’re seeing a significant shift in the strategies and actions of service providers, as they look to be more agile in rolling out new enterprise WAN and branch services faster, including emerging solutions such as SD-WAN.” said Rohit Mehra, Research Vice President, Network Infrastructure, IDC. “Riverbed has been a long time partner with many leading service providers, and their advancements with this new Service Delivery Platform and technologies such as SteelConnect and SteelCentral, puts them in a strategic position with service providers as they look to evolve their offerings and roll out solutions to capture new revenue opportunities.”

Riverbed has a long history of collaborating with the world’s largest service providers – including previously announced service offerings with BT, Orange, Verizon and AT&T. Today’s announcement furthers the opportunity for service providers to build out their service offering, with an even broader range of networking and cloud services and is a major investment and advancement for Riverbed’s service provider program.

The Service Delivery Platform is planned for release in the second half of 2017.

For more information on Riverbed’s Service Provider Delivery Platform, click here.

Connect with Riverbed

About Riverbed

Riverbed, at more than $1 billion in annual revenue, is the SD-WAN company, delivering the most complete platform for the hybrid enterprise to ensure multi-cloud connectivity, applications perform as expected, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed enables hybrid enterprises to transform application and cloud performance into a competitive advantage by maximizing employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 28,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global 100. Learn more at www.riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

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