Fall World 2013

Conference & Exhibit

Attend The #1 BC/DR Event!

Spring Journal

Volume 26, Issue 2

Full Contents Now Available!

Web Editor

Columbus, Ohio – Emerson Network Power, a business of Emerson (NYSE:EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today introduced 480-volt and 600-volt input configurations for its Liebert® APM row-based, modular uninterruptible power supply (UPS) system. In addition, all models of the Liebert APM are compliant with the Federal Trade Agreement Act (TAA), and UL 924 certified models are available to support emergency lighting requirements. The new voltage configurations and compliant models are now available across North America.

 

The Liebert APM is a transformer-free, on-line UPS that allows quick power capacity increases with the addition of internal FlexPower modular assemblies. The FlexPower modules allow the system to add capacity or redundancy in 15 kW increments up to 45 or 90 kW within a single cabinet without powering down connected equipment. The new input voltage capabilities are available on both 45 and 90 kW UPS configurations.

 

“The modular Liebert APM is an ideal solution for data center managers looking for the reliability to maintain business continuity and the flexibility needed to keep pace with increasing capacity needs,” said David Sonner, vice president power marketing, Emerson Network Power in North America. “The new input voltage configurations allow more applications to benefit from this flexible system. And these higher input voltages are accomplished without additional floor space in the 90 kW system.” The 45 kW system  includes the  transformer in the bypass distribution cabinet, without consuming additional data center floor space.”

 

Certain models of the Liebert APM are compliant with UL 924, meeting a variety of strict standards, including providing 90 minutes of backup time to support emergency lighting, and ensuring the manually operated interface is protected from accidental operation. The TAA meets requirements for most U.S. federal government procurements and contracts and is a requirement for any organizations receiving federal dollars.

 

The Liebert APM is available in two configurations. The 90 kW frame uses matching external battery cabinets for battery runtime, and allows for 90 kW of capacity, or 75 kW of capacity plus 15 kW of redundancy. The 45 kW frame allows for 45 kW of capacity, or 30 kW of capacity plus 15 kW of redundancy, and includes internal batteries with optional external battery cabinet for additional runtime. In both models, the external battery cabinet can be outfitted with an Alber® BDSi monitoring system to constantly monitor each battery, ensuring reliability and allowing for proactive management.

 

The UPS operates at up to 94 percent efficiency, with a virtually flat efficiency curve from 50-100 percent load, resulting in significant energy cost savings. It can be installed in raised or non-raised floor applications, and is ideally suited for small to medium-sized data centers, server rooms, production areas, labs and testing facilities, telecommunications and process controls centers.

 

For more information on the Liebert APM, or any other Liebert technologies and services from Emerson Network Power, visit www.Liebert.com.

Islandia, NY -- MaxxVault LLC, a leading provider of Electronic Document Management Systems (EDMS), today announced it has successfully developed an embedded connector for KYOCERA Document Solutions America, Inc.'s HyPAS-enabled and HyPAS-capable Multifunction Products (MFPs).

MaxxConnect for Kyocera enables direct access to MaxxVault Enterprise from the control panel select Kyocera MFPs. Scanned documents are classified, indexed, filed and sent to appropriate workflows in just one step at the Kyocera MFP control panel. MaxxConnect turns the Kyocera MFP into a portal to the MaxxVault repository, and a launch pad to an organization's business processes and workflows.

"Together with MaxxVault, we are committed to providing robust document management solutions to organizations of any size," said Danielle Wolowitz, director, product marketing at KYOCERA Document Solutions America, Inc. "We are excited to add MaxxVault to our third party applications portfolio and look forward to educating our dealers and end-user customers on this cost effective solution that will enhance productivity through an automated process by moving documents quickly and efficiently across an organization for review, analysis, processing and approval."

Scanning from a networked Kyocera MFP, MaxxConnect enables direct access to document repositories. The dynamic control panel of the Kyocera MFP mirrors the application's view from a user's desktop, where they can access documents in the MaxxVault repository, browse document folders and scan, search and print directly to and from MaxxVault. In addition, users can capture important index information using the MFP panel keyboard or MaxxVault's robust auto-indexing features.  MaxxVault Enterprise is also available as a cloud solution -- enabling authorized users to access information from virtually any device, anytime and anywhere, simplifying and automating the document sharing experience.

"We are very excited to be partnering with KYOCERA Document Solutions America," said Bruce Malyon, president and CEO of MaxxVault LLC. "Having MaxxVault directly accessible through the Kyocera MFP control panel maintains a familiar experience for the user while productivity and document workflow efficiency are increased. With Kyocera MFPs, we have an ideal platform for delivering document automation from the point of capture at the MFP through its entire lifecycle."

About KYOCERA Document Solutions America, Inc.
KYOCERA Document Solutions America, Inc. (www.kyoceradocumentsolutions.com/us), headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. KYOCERA Document Solutions America is a group company of KYOCERA Document Solutions Inc. a core company of the Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. KYOCERA Document Solutions America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products' h igh performance, reliability and cost efficiency. Kyocera Corporation's consolidated net revenues exceeded $15 billion for the fiscal year ending on March 31, 2012.

About MaxxVault, LLC
MaxxVault, LLC provides software solutions for the management, distribution and control of corporate documents. Benefits of MaxxVault Enterprise include: reduced costs, improve efficiency, increased customer satisfaction and regulatory compliance. MaxxVault is an open system; it is built using the latest technology which provides enhanced security, dependability and interoperability with existing systems. MaxxVault is quickly adopted by users and administrators. MaxxVault is a Red Herring 2012 Top 100 Global Award winner, a CRN 2011 Top 20 Cloud vendor and a BLI Five Star solution. Simple just got easier. For more information about MaxxVault LLC, visit: www.MaxxVault.com.

EW YORK – In the six months since Hurricane Sandy made landfall on Oct. 29, 2012, significant progress has been made in New York’s recovery.

Nearly all of the debris is gone. Many survivors have returned to their homes and repaired or replaced damaged or destroyed personal property. Businesses are reopening.

Many public schools, libraries, community centers and other institutions have reopened, including New York University Langone Medical Center, Bellevue Hospital and Coney Island Hospital.

In February, the Federal Emergency Management Agency released advisory flood-risk data to help homeowners, business owners and public facilities plan for future flood events. Bellevue Hospital is among the facilities that are already using the Advisory Base Flood Elevation data to protect themselves from future flooding.

“New York has made tremendous progress in the six months since Sandy,” said Michael F. Byrne, FEMA’s federal coordinating officer for Hurricane Sandy operations.  “But the work is not done. We are working with our state and local partners to apply mitigation measures to ensure that New York is better able to withstand future storms.”

The whole community is involved in the recovery effort, including local, state, federal and tribal, the private sector and voluntary and faith-based organizations.

So far, more than $6.6 billion has been provided in disaster assistance to individuals and families, low-interest disaster loans, flood-insurance claims payments and funding for debris removal, repair or replacement of public facilities and reimbursement for emergency expenses.

FEMA has approved more than $959 million for individuals and households in New York to help eligible survivors with home repairs, temporary rental costs and other uninsured hurricane-related losses.

The U.S. Small Business Administration has approved low-interest disaster loans totaling more than $1.4 billion for nearly 22,000 homeowners, renters and businesses.

The National Flood Insurance Program has paid nearly $3.4 billion in claims to 56,766 policyholders.

Debris removal, essential to rebuilding neighborhoods, is nearly 95 percent complete. The U.S. Army Corps of Engineers and local and state agencies have cleaned up nearly 5.7 million of the estimated 6 million cubic yards of debris.

FEMA has approved more than $848 million in Public Assistance grants to reimburse state, tribal and local governments and eligible private nonprofits for costs related to emergency response, debris removal and repairing or rebuilding damaged public facilities, among other expenses.

These grants include more than $114 million to New York University Langone Medical Center for temporary repairs, patient evacuation and other emergency-related expenses; $5.1 million to the New York City Department of Environmental Protection to repair or reconstruct 16 pump stations; and $3.8 million to Long Beach Public Schools for repairs to the district’s elementary, middle and high schools.

More than 21,000 families were able to remain in their storm-damaged homes while repairs were made because of the Sheltering and Temporary Essential Power program, operated by local governments and funded by FEMA.

Because of a shortage of rental housing, 5,933 individuals and families have been housed temporarily in hotel rooms under the Transitional Sheltering Assistance program

Six months after the storm, nearly 1,500 FEMA personnel are on the job in New York, including nearly 400 local residents hired to help with recovery operations.

Storm survivors continue to receive face-to-face help in the recovery process at disaster recovery centers. To date, there have been more than 181,000 visits to the centers.

Early in the disaster, Federal Disaster Recovery Coordination commenced when more than a dozen federal agencies deployed to New York under the National Disaster Recovery Framework. Their mission was to coordinate with one another and to collaborate with state and local officials and hundreds of stakeholders on a comprehensive, whole community recovery strategy for the state of New York.

Scheduled for release this summer, the Recovery Support Strategy focuses on how the federal government can help build back New York better, stronger and smarter. In addition to extensive input from local and national energy, housing, transportation, infrastructure, health, human services, economic, and environmental experts, the strategy reflects successful practices from other major disasters.

The document also incorporates guidance on effective uses for billions of dollars in Sandy supplemental funds approved by Congress and President Obama early this year. Federal Disaster Recovery Coordination in New York will be ongoing.

For more on Hurricane Sandy recovery in New York, visit www.FEMA.gov/SandyNY.

ST. LOUIS – Graybar, a leading distributor of electrical, communications and data networking products and provider of related supply chain management and logistics services, presented Corning Cable Systems LLC, part of Corning Incorporated’s Telecommunications segment, with the Graybar Supplier Excellence Award at its National Training Conference in Phoenix last week.

The Graybar Supplier Excellence Award is presented semi-annually to recognize a product manufacturer that has collaborated with Graybar in an exceptional manner to successfully grow profitable business together.

“We are excited to present this honor to Corning Cable Systems,” said Kathleen M. Mazzarella, Graybar Chairman, President and CEO. “Corning Cable Systems continues to lead by example in our industry with their product innovation, sales coverage and technical expertise.  They truly support Graybar’s sales and marketing strategy, and we have a shared focus on working to the advantage of our mutual customers.”

“We are honored that our customer and quality focus has earned us Graybar’s Supplier Excellence Award,” said Clark Kinlin, executive vice president, Corning Telecom Business Group. “Recognition for this award goes foremost to our employees. We look forward to continued efforts with Graybar to deliver state-of-the-art fiber-optic solutions to the telecom industry.”

About Graybar

Graybar, a Fortune 500 corporation and one of the largest employee-owned companies in North America, is a leader in the distribution of high quality electrical, communications and data networking products, and specializes in related supply chain management and logistics services. Through its network of more than 240 North American distribution facilities, it stocks and sells products from thousands of manufacturers, helping its customers power, network and secure their facilities with speed, intelligence and efficiency. For more information, visit www.graybar.com or call 1-800-GRAYBAR.

About Corning Incorporated

Corning Incorporated (www.corning.com) is the world leader in specialty glass and ceramics. Drawing on more than 160 years of materials science and process engineering knowledge, Corning creates and makes keystone components that enable high-technology systems for consumer electronics, mobile emissions control, telecommunications and life sciences. Our products include glass substrates for LCD televisions, computer monitors and laptops; ceramic substrates and filters for mobile emission control systems; optical fiber, cable, hardware & equipment for telecommunications networks; optical biosensors for drug discovery; and other advanced optics and specialty glass solutions for a number of industries including semiconductor, aerospace, defense, astronomy, and metrology.

Las Vegas – Tech Mahindra, a leading provider of technology solutions and services, announced today the launch of its new Service Virtualization as a Service (SVaaS) offering. This new managed service for Tech Mahindra’s mid-market customers bundles CA LISA® Service Virtualization software from CA Technologies with Tech Mahindra’s professional services, leveraging cloud infrastructure to offer it in a subscription based pay-as-you-go model. 

Designed in response to increasing cost and quality pressures on small and mid-sized companies to deliver applications and services with agile techniques at lower cost, the SVaaS offering accelerates software delivery timelines by virtualizing the target system’s dynamic behavior to minimize the need for physical systems during development and testing. Using public cloud infrastructure in a subscription based pay-as-you-go model, Tech Mahindra’s unique service model brings the cost of ownership within range for its non-enterprise clients, while providing the expert technical support and industry knowledge that Tech Mahindra is known for.

“Small and mid-sized companies no longer have the luxury of extended software development lifecycles and large testing timeframes to perfect and bring applications to market”, said GS Raju, Senior Vice President, Testing,  Mahindra Satyam and Tech Mahindra“With SVaaS, the project team can leverage the power of CA LISA software to deliver the applications with compressed timelines at a price point within reach for smaller companies.”

“CA LISA software gives developers the tools and flexibility needed to overcome the limitations of physical testing environments”, said Dennis Kozak, senior vice president, Global Service Providers, CA Technologies. “Tech Mahindra’s managed service offering specifically for its mid-market customers gives that segment of the market access to greater scalability, accessibility and efficiency to make their products more market ready.” 

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited. Tech Mahindra serves telecom service providers, equipment manufacturers, software vendors and systems integrators worldwide and their proven delivery models, distinctive IT skills and decades of domain expertise enable clients to maximize returns on their IT investment. A SEI-CMMI Level 5 organization, Tech Mahindra's development centers are ISO 9001:2008, ISO 27001:2005, ISO 20000-1:2011 and ISO 22301:2012 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan, Malaysia, Philippines, Canada and Australia. 

 

Tech Mahindra is part of the USD 15.9 billion Mahindra Group. The Mahindra Group employs more than 155,000 people in over 100 countries and operates in key industries that drive economic growth, enjoying a leadership position in tractors, utility vehiclesinformation technology and vacation ownership.

For more information, see www.techmahindra.com 

LAS VEGAS – Tech Mahindra, a leading provider of telecommunication solutions and services, announced today the launch of the modular Enterprise Managed Network Service (mEMS) platform, a cloud-based framework designed to give network managers the ability to grow and adapt their existing infrastructure without compromising performance. 

 

Built in partnership with CA Technologies and backed by Tech Mahindra’s decades of experience in enterprise network design, mEMS offers: 

  • Customizable solution modules that allow managers to choose the solutions that match their current business needs while allowing for future growth/expansion as needed
  • Integrated vendor and tech support for faster implementation
  • Completely vendor-agnostic integration with new and legacy infrastructure 
  • Pay-as-you go service model and multi-tenancy support, ensuring a low total cost of ownership (TCO)

 

“The constant evolution of today’s enterprise networks is a challenge for cost conscious IT managers,” said Manish Vyas, Senior Vice President, Americas and Global Head of Network Services, Tech Mahindra. “The mEMS platform provides a fully scalable, customizable solution for businesses that want to keep pace with these new innovations without compromising performance and budget.”

 

mMEMS allows communication service providers (CSPs) and enterprises to adopt and manage new technologies faster without being burdened with the cost and time involved to manage multiple managed service providers (MSPs) or alternatively build in-house skills, management stacks and services around them. Initial mEMS offerings include network planning and design, network build, network maintenance, network operations, application service delivery, service provisioning and activation, and unified billing.

 

“Tech Mahindra’s mEMS platform , powered by CA Technologies, is an example of our ongoing commitment to providing customers with solutions that can adapt to their changing business models, particularly as the complexity of local and wide area networks continues to grow,” said Roger Pilc, general manager, Industries, Solutions and Alliances, CA Technologies. “The platform gives customers the freedom to pick and choose services as needed, can bring greater predictability to their expenses with its pay-as-you-go model, reduces on-boarding time with pre-integrated support for a wide range of vendor technologies, and provides long-term flexibility.”

 

 About Tech Mahindra:

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited. Tech Mahindra serves telecom service providers, equipment manufacturers, software vendors and systems integrators worldwide and their proven delivery models, distinctive IT skills and decades of domain expertise enable clients to maximize returns on their IT investment. A SEI-CMMI Level 5 organization, Tech Mahindra's development centers are ISO 9001:2008, ISO 27001:2005, ISO 20000-1:2011 and ISO 22301:2012 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan, Malaysia, Philippines, Canada and Australia. 

 

Tech Mahindra is part of the USD 15.9 billion Mahindra Group. The Mahindra Group employs more than 155,000 people in over 100 countries and operates in key industries that drive economic growth, enjoying a leadership position in tractorsutility vehicles, information technology and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, financial services, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. 


For more information, see www.techmahindra.com 
Follow us on Twitter: twitter.com/tech_mahindra 

MARLBOROUGH, Mass., -- ioBridge, Inc.
(www.iobridge.com <http://www.iobridge.com/>) released today its
wireless sensor and control network platform for Internet of Things and
Machine-to-Machine (M2M) applications. New products include the ioBridge
Gamma PRO Web Gateway and Wireless Endpoints. The products are supported
by ioBridge cloud, web, and mobile services such as customizable
dashboard displays, data logging, alerting, reporting, and secure remote
control via desktop browsers and mobile apps for the iPhone and Android
smartphones.

"Several of our professional customers have already built amazing,
low-cost solutions for everything from tide level monitoring to water
management in cities and towns," said Dr. Robert Mawrey, CEO of
ioBridge. "We are now making the Gamma PRO and Wireless Endpoints
available to everyone on the ioBridge Store."

Many professional applications require battery operation, wireless
operation, remote connectivity, and secure operation. The Gamma PRO and
Wireless Endpoints solve the operational requirements while allowing for
easy setup and configuration with no programming required, no network
setup, and no recurring fees. The Gamma PRO and Wireless Endpoints
bundled with ioBridge web services are ideal for a wide range of
applications including remote tank level monitoring, temperature and
humidity monitoring, out-of-parameter alerting, secure control
applications, and industrial garage door control.

The Gamma PRO features four general purpose channels for monitoring
sensors and sending control signals to actuators, onboard serial, screw
terminals, a wide operating temperature range, and an expansion header
for wireless and M2M applications.

The Wireless Endpoints support battery operation of up to one year,
solar charging circuit for Li-Poly battery packs, built in temperature
and humidity sensors, audio range testing, up to 1 mile operation using
XBee-PRO(R) radio modules, secure programming and pairing of XBee
radios, latching control relay, and general support for external sensors.

"Our customers are looking for low-cost, wireless monitoring and control
solutions integrated with our web services," said Mawrey. "We are
excited to release our next generation platform to enable professional
applications."

The Gamma PRO and Wireless Endpoints are available now via the ioBridge
Store (store.iobridge.com <http://store.iobridge.com/>). ioBridge web
services and mobiles apps are included for free.

WOODLAND HILLS, Calif. -- Iconic Partners,
a strategic marketing firm serving the commercial insurance industry,
has recorded its eleventh month of rapid growth with SafeSoft Solutions,
a leader in cloud-based sales and marketing productivity solutions for
call centers and small to mid-size businesses.

Iconic Partners, of Indianapolis, Indiana, provides lead generation and
appointment setting services for fast-growing independent commercial
insurance agents. Firms tend to turn to Iconic for support when entering
aggressive growth phases, and in need of a steady stream of high-quality
leads to support their ramp-up. Iconic, in turn, relies on SafeSoft
Solutions technology to underpin their efforts.

"In my experience," Iconic's Vice President of Operations, Brett
Jacobson, said, "dialing manually we could reach 25 people per hour
versus 40 to 50 people per hour using SafeSoft. We saw improvements
immediately."

SafeSoft's technology has enabled Iconic to grow fivefold since
implementation. Now, every time they bring on a new client, they add a
new employee to support the client. "Our productivity level has
dramatically improved. We went from working one campaign at a time to
working five or six campaigns at a time, from multiple locations. The
growth of Iconic is directly related to SafeSoft's abilities to support
what we do," Brett said.

Iconic hires the best-fit telephone agents for their business from
across the country, and allows them to work remotely, monitoring their
performance with SafeSoft's reporting and tracking capabilities, a key
factor in selecting SafeSoft.

Nima Hakimi, CEO of SafeSoft Solutions, congratulated Iconic Partners on
its success, saying, "They are leveraging our cloud-based technology to
its fullest, and delivering outstanding results for their clients.
They've mastered the art of matching leading technology to best
practices in their field."

A detailed case study outlining Iconic's rapid growth is available from
SafeSoft Solution's website
<http://go.safesoftsolutions.com/IconicPartners> or by contacting SafeSoft.

Telephone: 888-456-5454

Email <http://www.ereleases.com/pr/contact?pid=138587>

Internet: http://www.SafeSoftSolutions.com
<http://www.safesoftsolutions.com/>

Thursday, 25 April 2013 16:54

Subscribe to DRJ

Subscribe to DRJ!

Thank you for joining the DRJ.com community. This site is the one place to find the latest information, network with practitioners and discover new technologies and solutions. By registering with the site, you will receive access to our archives, be emailed our information blasts and receive our quarterly magazine via mail.

Disaster Recovery Journal is the premier magazine in the business continuity industry. Since its inception in 1987, the Journal has provided our readers with reliable information on disasters, services, trends, products and more.

DRJ.com Membership Benefits:

  • Free Mail Delivery of DRJ's Quarterly Journals
  • Free Access to the DRJ Archives
  • Informational Updates
  • Alerts to the #1 BC/DR Conference
  • Post Blogs For Free
Already a member?



Thursday, 25 April 2013 16:29

Industry Salary Survey

BC Management strives to educate the BC profession by developing annual compensation and program benchmarking reports. These complimentary reports have been published on an annual basis since 2001. The data used in these reports have been collected via an on-line, confidential survey that is distributed to continuity professionals on a worldwide basis. We have found the compensation reports to be incredibly helpful in assessing compensations for new hires as well as retaining top continuity professionals. The program benchmarking reports have been invaluable to continuity professionals in assessing budgets, dedicated continuity personnel as well as benchmarking their overall continuity program on industry trends.

Click here to download the most current salary survey compliments of BC Management.  

Download the Business Continuity Compensation Report (US)

Page 1 of 126