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Summer Journal

Volume 27, Issue 3

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Mike McClain, Senior Web Designer & Site Manager

This role will provide enterprise resiliency leadership, management, coordination and consulting between IT Service Resiliency and MetLife’s Mainframe, Windows, Distributed Applications and Telecommunications to support MetLife’s continuity of operations with heavy emphasis on Disaster Recovery.

List of Responsibilities

  • Build strong customer / stakeholder enterprise, regional and in-country relationships including with management. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize business and technology resiliency efforts.
  • Lead the oversight and coordination for Disaster Recovery strategies, plans for a global computing environment enterprise wide complimentary to Business Resiliency Planning.
  • Lead the validation of technology Recovery Time Capabilities and Recovery Objective Capabilities during testing to ensure business process RTOs and RPOs can successfully be achieved; provide leadership and oversight to ensure After Action, lessons learned, gap acceptance/remediation, plan, and process improvements are completed from test results.
  • Provides leadership, subject matter expertise and consulting services on DR Testing to the enterprise on DR/IT Service Resiliency best practices, MetLife policies, industry standards and framework while ensuring adherence.
  • Lead and guide customers on tools, templates and framework methodology for Disaster Recovery while supporting a business process view; responsible for global management reporting on the state of DR/IT Service Resiliency Testing metrics for overall governance.

Required Experience

  • 7+ years in a related field, preferably in professional services and/or financial services industry experience with business resiliency, disaster recovery, in a global enterprise with a strong technical background for global data center environments.
  • Experience in leading the implementation Disaster Recovery tools that automate the recovery process.
  • Available to work outside of normal business hours as needed .
  • Expert in coordination of Disaster Recovery tests for individual applications as well as data center tests; includes setting scope, objectives, review of test plans, and issue tracking/resolution supporting business processes.

Preferred Experience

  • Bachelor’s degree in Computer Science, information Systems or related field preferred, or years of equivalent work experience
  • Familiarity with industry standards and guidelines: ISO 22301, CERT RMM, FFIEC, and ITIL with professional Certification such as MBCI, CBCP and other relevant industry certification preferred.

Travel: 10-15% - Domestic and international travel may be required. 

Business Category: Global Technology & Operations

Number of Openings: 1

Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.

Apply Here

This role will provide enterprise resiliency coordination & support between IT Service Resiliency and MetLife’s Mainframe, Windows, Distributed Applications and Telecommunications to support MetLife’s continuity of operations.

List of Responsibilities

  • Build strong customer / stakeholder enterprise, regional and in-country relationships. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize business resiliency efforts.
  • Provide support to the enterprise on DR/IT Service Resiliency MetLife Business Continuity Management framework.
  • Guide customers on tools, templates and methodology for Disaster Recovery to perform strategy and plan development, testing, and Plan Quality Reviews to ensure adherence to MetLife Standards and plan viability.
  • Support and help coordinate the Application Technical Dependency Analysis, Gap Analysis and Strategy Development that enables technology to be mapped to Business Processes for the Global Data Center initiative.
  • Assist in facilitating global management reporting on the state of DR/IT Service Resiliency metrics.

Required Experience

  • 2+ years in a related field, preferably in professional services and/or financial services industry experience with business resiliency, disaster recovery, in a global enterprise with experience in implementing Disaster Recovery tools that automate the recovery process.
  • Technical background for global data center environments with expertise in the coordination of Disaster Recovery tests for individual applications as well as data center tests; includes setting scope, objectives, review of test plans, and issue tracking/resolution supporting  a business process view.
  • Periodically on call.

Preferred Experience

  • Bachelor’s degree in Computer Science, Information Systems or related field preferred, or equivalent work experience.
  • Awareness with industry standards and guidelines: ISO 22301, CERT RMM, ITIL, and FFIEC.
  • Professional Certification such as ABCP, ABCI and other relevant industry certification preferred. 

Business Category: Global Technology & Operations

Number of Openings: 1

Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.

Apply Here

MetLife is building a Global Technology Center in Raleigh, NC. Our technology group develops innovative, customer-centric solutions in a collaborative and fast paced work environment.  We are seeking experienced professionals to join our team and help us build a world-class Global Technology organization.

Summary of Position Responsibilities

This role will provide enterprise resiliency coordination & consulting between IT Service Resiliency and MetLife’s Mainframe, Windows, Distributed Applications and Telecommunications to support MetLife’s continuity of operations.

Position Responsibilities 

  • Build strong customer / stakeholder enterprise, regional and in-country relationships. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize business resiliency efforts.
  • Provide subject matter expertise and consulting services to the enterprise on DR/IT Service Resiliency best practices, MetLife and industry standards and framework.
  • Guide customers on tools, templates and methodology for Disaster Recovery to perform strategy and plan development, testing, and Plan Quality Reviews to ensure adherence to MetLife Standards and plan viability.
  • Coordinate the Application Technical Dependency Analysis, Gap Analysis and Strategy Development that enables technology to be mapped to Business Processes for the Global Data Center initiative.
  • Facilitate global management reporting on the state of DR/IT Service Resiliency metrics.

Required Experience

  • 5+ years in a related field, preferably in professional services and/or financial services industry experience with business resiliency, disaster recovery, in a global enterprise with experience in implementing Disaster Recovery tools that automate the recovery process.
  • Strong technical background for global data center environments with expertise in the coordination of Disaster Recovery tests for individual applications as well as data center tests; includes setting scope, objectives, review of test plans, and issue tracking/resolution supporting  a business process view.
  • On call 24/7/365

Preferred Experience

  • Familiarity with industry standards and guidelines: ISO 22301, CERT RMM, ITIL, and FFIEC.
  • Professional Certification such as MBCI, CBCP and other relevant industry certification preferred.
  • BA/BS degree or equivalent.

Travel: 10-15% - Domestic and international travel may be required. 

Business Category: Global Technology & Operations

Number of Openings: 1

Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.

Apply Here

MetLife is building a Global Technology Center in Raleigh, NC. Our technology group develops innovative, customer-centric solutions in a collaborative and fast paced work environment.  We are seeking experienced professionals to join our team and help us build a world-class Global Technology organization.

Summary of Position Responsibilities

This role will provide enterprise resiliency leadership, management, coordination and consulting between IT Service Resiliency and MetLife’s Mainframe, Windows, Distributed Applications and Telecommunications to support MetLife’s continuity of operations with heavy emphasis on Disaster Recovery Testing.

Position Responsibilities 

  • Build strong customer / stakeholder enterprise, regional and in-country relationships including with management. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize business and technology resiliency efforts.
  • Lead the oversight and coordination for DR Testing of Disaster Recovery strategies, plans for a global computing environment enterprise wide complimentary to Business Resiliency Planning.
  • Lead the validation of technology Recovery Time Capabilities and Recovery Objective Capabilities during testing to ensure business process RTOs and RPOs can successfully be achieved; provide leadership and oversight to ensure After Action, lessons learned, gap acceptance/remediation, plan, and process improvements are completed from test results.
  • Provides leadership, subject matter expertise and consulting services on DR Testing to the enterprise on DR/IT Service Resiliency best practices, MetLife policies, industry standards and framework while ensuring adherence.
  • Lead and guide customers on tools, templates and framework methodology for Disaster Recovery testing while supporting a business process view; responsible for global management reporting on the state of DR/IT Service Resiliency Testing metrics for overall governance.

Required Experience

  • 7+ years in a related field, preferably in professional services and/or financial services industry experience with business resiliency, disaster recovery, in a global enterprise with a strong technical background for global data center environments.
  • Experience in leading the implementation Disaster Recovery tools that automate the recovery process.
  • Expert in coordination of Disaster Recovery tests for individual applications as well as data center tests; includes setting scope, objectives, review of test plans, and issue tracking/resolution supporting business processes; on call 24/7/365.
  • Familiarity with industry standards and guidelines: ISO 22301, CERT RMM, FFIEC, and ITIL with professional Certification such as MBCI, CBCP and other relevant industry certification preferred.

Preferred Experience

  • BA/BS degree or equivalent.

Travel: 10-15% - Domestic and international travel may be required. 

Business Category: Global Technology & Operations

Number of Openings: 1

Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.

Apply Here

MetLife is building a Global Technology Center in Raleigh, NC. Our technology group develops innovative, customer-centric solutions in a collaborative and fast paced work environment.  We are seeking experienced professionals to join our team and help us build a world-class Global Technology organization.

Summary of Position Responsibilities

This role will provide enterprise resiliency coordination & consulting between Global Resiliency and MetLife’s worldwide location to support MetLife’s continuity of operations.

Position Responsibilities 

  • Build strong customer / stakeholder relationships. Apply understanding of stakeholders (e.g., leverage best practices, advocate client position) to optimize business resiliency efforts.
  • Assist in the execution of the Business Resiliency life cycle including facilitating and coordinating Business Impact Analysis, as well as Risk Assessments providing consulting to resiliency plan strategy and development, coordinating and consulting on exercises and conducting Plan Quality Reviews.
  • Support the guidance for employees on use of tools and templates in the design of strategy, plan development, recovery testing, and Plan Quality Reviews.
  • Aid with ensuring recovery strategy requirements and dependencies support business process recovery and resiliency.
  • Participate and coordinate tools and services supporting business resiliency during Business Continuity events.

Required Experience

  • 3+ years in a related field, preferably in professional services and/or financial services industry experience with business resiliency and crisis / incident response in a global enterprise.
  • Awareness of Business Process based planning from the Business Impact Analysis, Risk Assessment, Technical Dependency Analysis and Gap Analysis/Remediation.
  • Business Process Identification / Business Process Model Hierarchy; familiarity with business processes.
  • On call 24/7/365. 

Preferred Experience

  • Professional Certifications such as ABCI, ABCP or other relevant industry certification desired.
  • Familiarity with industry standards and guidelines: FFIEC, NFPA 1600, ITIL, ISO 22301, CERT RMM, DRII Professional Practice, BCI Good Practice Guidelines.
  • BA/BS degree or equivalent.

Travel

  • 10-15% - Domestic and international travel may be required. 

Business Category: Global Technology & Operations

Number of Openings: 1

Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.

Apply Here

Deadline Submission: November 7, 2014

This questionnaire will be used in a survey of all consultant vendors to be published in a future edition of Disaster Recovery Journal.

All information will be printed in the magazine exactly as it is submitted. Be sure to proofread carefully before you send the survey to us. Disaster Recovery Journal is not responsible for any lost, missing or late surveys.

* Surveys received after the deadline will not be published until the following year. No survey addendums will be printed.

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Deadline Submission: November 7, 2014

This questionnaire will be used in a survey of emergency notification system vendors to be published in a future edition of Disaster Recovery Journal. If your organization offers emergency notification services, have the appropriate person complete this form. This is a free marketing opportunity.

All survey information printed will be submitted directly by the vendors. DRJ does not validate or rank information that is submitted. All information will be printed in the magazine exactly as it is submitted. Be sure to proofread carefully. Return the form by the deadline. Disaster Recovery Journal is not responsible for any lost, missing or late surveys.

* Surveys received after the deadline will not be published until the following year. No survey addendums will be printed.

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  13.   

Submission Deadline: February 6, 2015

This questionnaire will be used in a survey of vendors who provide services other than those published in previous Disaster Recovery Journal surveys. This Disaster Recovery Services survey covers every service, except Alternative Sites, Consulting, PC-based Software and Mainframe Software. If your organization offers services other than those listed above, have the appropriate person complete this form. This is an important free marketing opportunity.

All information will be printed in the magazine exactly as it is submitted. Be sure to proofread carefully before you send in the survey. Return the form by the deadline. Disaster Recovery Journal is not responsible for any lost, missing or late surveys.

* Surveys received after the deadline will not be published until the following year. No survey addendums will be printed.

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Submission Deadline: August 8, 2014:

This questionnaire will be used in a survey of all PC-based software vendors to be published in a future edition of Disaster Recovery Journal. If your organization offers PC-based software services, have the appropriate person complete this form. This is an important free marketing opportunity.

All information will be printed in the magazine exactly as it is submitted, so be sure to proofread carefully before you send the survey to us. Be sure to return the survey by the deadline. Disaster Recovery Journal is not responsible for any lost, missing or late surveys. Please type or print legibly.

* Surveys received after the deadline will not be published until the following year. No survey addendums will be printed.

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Submission Deadline: August 8, 2014

This questionnaire will be used in a survey of all mainframe software vendors to be published in a future edition of Disaster Recovery Journal. If your organization offers mainframe software services, have the appropriate person complete this form. This is an important free marketing opportunity.

All information will be printed in the magazine exactly as it is submitted, so be sure to proofread carefully before you send the survey to us. Be sure to return the survey by the deadline. Disaster Recovery Journal is not responsible for any lost, missing or late surveys.

* Surveys received after the deadline will not be published until the following year. No survey addendums will be printed.

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