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Volume 27, Issue 1

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Mike McClain, Senior Web Designer & Site Manager

LAS VEGAS – Tech Mahindra, a leading provider of telecommunication solutions and services, announced today the launch of the modular Enterprise Managed Network Service (mEMS) platform, a cloud-based framework designed to give network managers the ability to grow and adapt their existing infrastructure without compromising performance. 


Built in partnership with CA Technologies and backed by Tech Mahindra’s decades of experience in enterprise network design, mEMS offers: 

  • Customizable solution modules that allow managers to choose the solutions that match their current business needs while allowing for future growth/expansion as needed
  • Integrated vendor and tech support for faster implementation
  • Completely vendor-agnostic integration with new and legacy infrastructure 
  • Pay-as-you go service model and multi-tenancy support, ensuring a low total cost of ownership (TCO)


“The constant evolution of today’s enterprise networks is a challenge for cost conscious IT managers,” said Manish Vyas, Senior Vice President, Americas and Global Head of Network Services, Tech Mahindra. “The mEMS platform provides a fully scalable, customizable solution for businesses that want to keep pace with these new innovations without compromising performance and budget.”


mMEMS allows communication service providers (CSPs) and enterprises to adopt and manage new technologies faster without being burdened with the cost and time involved to manage multiple managed service providers (MSPs) or alternatively build in-house skills, management stacks and services around them. Initial mEMS offerings include network planning and design, network build, network maintenance, network operations, application service delivery, service provisioning and activation, and unified billing.


“Tech Mahindra’s mEMS platform , powered by CA Technologies, is an example of our ongoing commitment to providing customers with solutions that can adapt to their changing business models, particularly as the complexity of local and wide area networks continues to grow,” said Roger Pilc, general manager, Industries, Solutions and Alliances, CA Technologies. “The platform gives customers the freedom to pick and choose services as needed, can bring greater predictability to their expenses with its pay-as-you-go model, reduces on-boarding time with pre-integrated support for a wide range of vendor technologies, and provides long-term flexibility.”


 About Tech Mahindra:

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited. Tech Mahindra serves telecom service providers, equipment manufacturers, software vendors and systems integrators worldwide and their proven delivery models, distinctive IT skills and decades of domain expertise enable clients to maximize returns on their IT investment. A SEI-CMMI Level 5 organization, Tech Mahindra's development centers are ISO 9001:2008, ISO 27001:2005, ISO 20000-1:2011 and ISO 22301:2012 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan, Malaysia, Philippines, Canada and Australia. 


Tech Mahindra is part of the USD 15.9 billion Mahindra Group. The Mahindra Group employs more than 155,000 people in over 100 countries and operates in key industries that drive economic growth, enjoying a leadership position in tractorsutility vehicles, information technology and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, financial services, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. 

For more information, see www.techmahindra.com 
Follow us on Twitter: twitter.com/tech_mahindra 

MARLBOROUGH, Mass., -- ioBridge, Inc.
(www.iobridge.com <http://www.iobridge.com/>) released today its
wireless sensor and control network platform for Internet of Things and
Machine-to-Machine (M2M) applications. New products include the ioBridge
Gamma PRO Web Gateway and Wireless Endpoints. The products are supported
by ioBridge cloud, web, and mobile services such as customizable
dashboard displays, data logging, alerting, reporting, and secure remote
control via desktop browsers and mobile apps for the iPhone and Android

"Several of our professional customers have already built amazing,
low-cost solutions for everything from tide level monitoring to water
management in cities and towns," said Dr. Robert Mawrey, CEO of
ioBridge. "We are now making the Gamma PRO and Wireless Endpoints
available to everyone on the ioBridge Store."

Many professional applications require battery operation, wireless
operation, remote connectivity, and secure operation. The Gamma PRO and
Wireless Endpoints solve the operational requirements while allowing for
easy setup and configuration with no programming required, no network
setup, and no recurring fees. The Gamma PRO and Wireless Endpoints
bundled with ioBridge web services are ideal for a wide range of
applications including remote tank level monitoring, temperature and
humidity monitoring, out-of-parameter alerting, secure control
applications, and industrial garage door control.

The Gamma PRO features four general purpose channels for monitoring
sensors and sending control signals to actuators, onboard serial, screw
terminals, a wide operating temperature range, and an expansion header
for wireless and M2M applications.

The Wireless Endpoints support battery operation of up to one year,
solar charging circuit for Li-Poly battery packs, built in temperature
and humidity sensors, audio range testing, up to 1 mile operation using
XBee-PRO(R) radio modules, secure programming and pairing of XBee
radios, latching control relay, and general support for external sensors.

"Our customers are looking for low-cost, wireless monitoring and control
solutions integrated with our web services," said Mawrey. "We are
excited to release our next generation platform to enable professional

The Gamma PRO and Wireless Endpoints are available now via the ioBridge
Store (store.iobridge.com <http://store.iobridge.com/>). ioBridge web
services and mobiles apps are included for free.

WOODLAND HILLS, Calif. -- Iconic Partners,
a strategic marketing firm serving the commercial insurance industry,
has recorded its eleventh month of rapid growth with SafeSoft Solutions,
a leader in cloud-based sales and marketing productivity solutions for
call centers and small to mid-size businesses.

Iconic Partners, of Indianapolis, Indiana, provides lead generation and
appointment setting services for fast-growing independent commercial
insurance agents. Firms tend to turn to Iconic for support when entering
aggressive growth phases, and in need of a steady stream of high-quality
leads to support their ramp-up. Iconic, in turn, relies on SafeSoft
Solutions technology to underpin their efforts.

"In my experience," Iconic's Vice President of Operations, Brett
Jacobson, said, "dialing manually we could reach 25 people per hour
versus 40 to 50 people per hour using SafeSoft. We saw improvements

SafeSoft's technology has enabled Iconic to grow fivefold since
implementation. Now, every time they bring on a new client, they add a
new employee to support the client. "Our productivity level has
dramatically improved. We went from working one campaign at a time to
working five or six campaigns at a time, from multiple locations. The
growth of Iconic is directly related to SafeSoft's abilities to support
what we do," Brett said.

Iconic hires the best-fit telephone agents for their business from
across the country, and allows them to work remotely, monitoring their
performance with SafeSoft's reporting and tracking capabilities, a key
factor in selecting SafeSoft.

Nima Hakimi, CEO of SafeSoft Solutions, congratulated Iconic Partners on
its success, saying, "They are leveraging our cloud-based technology to
its fullest, and delivering outstanding results for their clients.
They've mastered the art of matching leading technology to best
practices in their field."

A detailed case study outlining Iconic's rapid growth is available from
SafeSoft Solution's website
<http://go.safesoftsolutions.com/IconicPartners> or by contacting SafeSoft.

Telephone: 888-456-5454

Email <http://www.ereleases.com/pr/contact?pid=138587>

Internet: http://www.SafeSoftSolutions.com

April 25, 2013

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April 25, 2013

Salary Survey

BC Management strives to educate the BC profession by developing annual compensation and program benchmarking reports. These complimentary reports have been published on an annual basis since 2001. The data used in these reports have been collected via an on-line, confidential survey that is distributed to continuity professionals on a worldwide basis. We have found the compensation reports to be incredibly helpful in assessing compensations for new hires as well as retaining top continuity professionals. The program benchmarking reports have been invaluable to continuity professionals in assessing budgets, dedicated continuity personnel as well as benchmarking their overall continuity program on industry trends.

Click here to download the most current salary survey compliments of BC Management.  

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BEIJING—Taiwan reported the first case of a new form of avian flu found outside China's mainland on Wednesday and said that three health-care workers who treated the patient had developed undiagnosed respiratory symptoms, raising concerns over the virus's potential for spreading by human-to-human contact.


Taiwan First Case

Taiwan health authorities confirmed the island’s first human infection of H7N9 avian flu on Wednesday.

A 53-year-old Taiwanese man was confirmed to be infected with the new type of bird flu virus. The patient is believed to have been infected outside Taiwan as he showed symptoms three days after returning from Suzhou City in Jiangsu Province. The patient, who is Hepatitis-B-positive and suffers from high blood pressure, is in a serious condition. A total of 139 people who have had close contact with him are being monitored.


There is no such thing as information security risk, according to Serge Baudot, head of information security and business continuity management at easyJet. The only risk that matters within any organisation is the risk to the bottom line.


During the FirstNet board meeting held April 23 in Washington, D.C., the Boston Marathon bombing was raised and how this future public safety broadband network might have helped in this type of terrorist bombing situation.


A few weeks ago, HR magazine attended a conference. On the agenda: culture, engagement, values, trust. Nothing new there. But this wasn’t an HR event. In fact, there weren’t even any HR professionals there. This was a risk-management seminar.