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Breakout Session Track 1
Monday - March 7, 2005-
1:30 pm - 2:30 pm

Strategic Session 1
Novice/Intermediate/Advanced

Continuity Planning at a Strategic Level: Across CBK Domain Approach
Dawn Shook
BoozAllen Hamilton

Given today’s volatile environment, security has become almost a mantra for management. Recent events have driven home the necessity of designing and implementing resilient systems and processes. However, despite the new focus on security, approaches are still fragmented. Learn how the risk management process crosses multiple security domains. Discussion will include the risk management process from a strategic level, including identification of key assets and critical processes, planning, and selection of mitigation options. The conclusion will include suggestions for implementing a cross-domain approach to continuity planning.
Dawn Shook is an associate with Booz Allen Hamilton’s Risk Management Team. Her experience with Booz Allen includes critical infrastructure protection planning, disaster recovery test, plans, and documentation, continuity of operations plan development, requirements analysis, total cost of ownership studies and gap analysis.


Managerial Session 1
Intermediate/Advanced

Let RTO run your BCP program
David Morgan
Zenith Ins. Co.

This presentation will zero in on the definition of RTO/RPO and how you can use these key indicators to drive your business continuity program. RTO and RPO are elements that can be used to convince management to fund BCP strategies. They can help IT understand the connection between what the business needs and what IT delivers in disaster recovery scenarios. You should leave this session with a clear definition and some key examples of how you can use RTO and RPO in your business continuity program.
With Zenith Insurance Company for 15 years, David Morgan has had responsibility for the corporate business continuity plan (BCP) for the past 13 years. The company is made up of 38 business units in 21 locations. He has had responsibility for the maintenance and testing of the BCP and the development of the new business unit business impact analysis and integration into the corporate plan.



Technical Session 1
Novice/Intermediate/Advanced

Recovery Strategy
Damian Walch
IBM BRCS

Businesses continue to review how they want to recover their data centers after a significant outage. As their business requirements change, they need to modify and enhance their current solutions. The IT organizations need to provide their business clients with alternative solutions that meet business needs and that can be cost justified. This session will discuss what factors should be included in the analysis of whether to continue with a vendor recovery strategy or whether to implement a self-recovery strategy. It will also discuss what technical recovery solutions could be implemented as part of either strategy.
Damian Walch is responsible for managing the national consulting practice for IBM’s Business Resilience and Continuity Services. This includes business continuity, information security and high availability services.


Emergency Response Session 1
Novice

Emergency Response 101
Pamela L. Crowe, CBCP
EDS

How prepared are you? How prepared is your company? Can you survive the first hour of a disaster in the workplace? This session is designed to raise your awareness of what you could be missing, and how that could impact you, personally, and your company during those first few hours of a disaster. This session will also address how to be proactive in many areas that could save time, money, and lives, when disaster strikes. We will also look at what every company should know: insurance requirements, salvage and restoration, damage assessments, contact lists and more.
Pamela L. Crowe has been involved in business continuity activities for more than 14 years. As a business continuity planner, she was responsible for the BC/DR plans and training of employees at seven manufacturing sites in the Southeast. She is currently the IT business continuity manager for a large telecommunications company in Atlanta. Crowe also volunteers with the Red Cross Disaster Services as a government liaison officer to the state and local EMA during disasters and drills, and is a certified Red Cross Disaster Instructor.


Advanced Session 1
Advanced

Advanced Recovery Planning Techniques Associated with Technology Recovery Plans
Randy Till
Maureen Stauber, CBCP
MasterCard International

This session will present some of the advancements made at MasterCard International related to the development and testing of recovery plans for mission critical systems. Learn some of the key areas where technology innovations along with creative planning have led to improved recovery capabilities and readiness. The transition from the standard DRP philosophy toward BC and operational resiliency has led to the realization of value-added benefits for MasterCard International. This session will provide insights learned during this transitional process.
Randy Till, CBCP, is vice president, global business continuity management for MasterCard International.
Maureen Stauber, CBCP is MasterCard International’s director of global business continuity management for technical recovery.


Information Session 1
Novice/Intermediate/Advanced

Not Another Hurricane! A Case Study of the 2004 Hurricane Season in Florida
Tom Serio
Office Depot

This presentation covers the preparation and recovery of not one hurricane, but four hurricanes of varying degrees that hit Florida during August and September 2004. Luckily hurricane warnings allow for proactive and timely preparation. Still, many lessons were learned from the events and will be shared with the attendees. Focus will also be on employee issues, from damaged homes to those that want to come back to work but the office is closed. Also, how does a company support employees whose lives were significantly impacted, either by loss of home, injury, or loss of income? This presentation will include steps on disaster awareness and how to better educate employees on proactive measures.
Tom Serio is the business continuity manager for Office Depot Inc, in Delray Beach, Fla., responsible for the BCP efforts for the domestic and international business lines. He has been in the IT/business field for more than 20 years, in operations and management, with a focus on DR/BCP for more than 10 years.


Sessions/ Workshop Schedule

Sunday Workshop Sessions Sunday, 1:30 p.m. - 4:30 p.m.
General Sessions Various Times (Mon/Tues/Weds)
Breakout Session Track 1 Monday, 1:30 p.m. - 2:30 p.m.
Breakout Session Track 2 Monday, 3:15 p.m - 4:15 p.m
Breakout Session Track 3 Monday, 4:30 p.m. - 5:30 p.m
Breakout Session Track 4 Tuesday, 1:30 p.m. - 2:30 p.m.
Tuesday Worshop Sessions Tuesday, 3:00 p.m. - 5:30 p.m

 

 

 
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