Breakout
Session Track 3
Monday - March 7, 2005- 4:15
pm - 5:15 pm |
Strategic
Session 3
Novice/Intermediate/Advanced
Solving
the Puzzle: Making Sense of Mass Notification Features & Benefits
Patrick Stuver
National Notification Network
With
the latest highly-functional mass notification systems, you may
feel like you need a decoder ring and a cheat sheet to figure
out which features are mission-critical, must have, or important
to have, and which features will make your system a valuable “everyday”
operational tool. Join us as we crack the code and explain both
what’s available and which features will best fit your organization.
In this interactive session, we will define everything from abstract
concepts to commonly used terms in mass notification and help
determine what YOU need when it comes to formulating or improving
your BC/DR plan.
Patrick Stuver is a partner and founder of National Notification
Network (3n). He is a co-author of the widely circulated white
paper “CRM Markets and Strategies: An Everse Approach.”
Managerial
Session 3
Novice/Intermediate/Advanced
Compliance
and Operational Recovery
Jerry Montella
Mail-Gard
Companies
need to be aware of how they manage their print and mail operations
relative to regulations such as GLB, HIPAA and Sarbanes-Oxley.
With federal regulations like these to comply with, it’s
more important than ever to have a recovery process in place that
works, not just on paper, but a tested and documented print and
mail recovery plan. This session will provide information on how
to analyze processing, infrastructure, current backup capabilities,
recovery and restoration plans and will give you valuable insight
into determining your company’s risk and the best options
for your recovery solution. Information on how to manage costs
and meet regulatory compliance, even if print/mail operations
are outsourced will be reviewed.
Gerald A. Montella serves as general manager of Mail-Gard.
In this position, he is responsible for developing and managing
the company’s sales and marketing activities, including
advertising, trade shows, direct sales and independent sales representatives.
Technical
Session 3
Novice/Intermediate/Advanced
Continuity/Recovery
Planning for a Distributed Environment
Alan Hughes
TSYS
Disaster
recovery in a mainframe world has its own pitfalls, but planning
for BC and DR in a distributed environment brings a host of new
challenges. Disparate hardware and software, linked over LANs,
MANs, and WANs, backed up by various backup software, with differing
procedures and timing, with different support personnel for each
component makes recovery planning for the distributed environment
more complex than for centralized systems. There are practices,
all with their own implications, that can help to mitigate the
risk inherent in distributed systems. This session will discuss
the issues, risks, and procedures involved in BC/DR for distributed
systems.
As a director of application development for TSYS, Alan Hughes
is responsible for directing the development of a web-based product
for major credit card issuers, including related recovery and
security issues.
Emergency
Response Session 3
Novice/Intermediate/Advanced
E-mail
-The Critical Business Application: It Will Fail - What You Need
to Know to Keep it Running
Satin Mirchandani
MessageOne
For DR professionals, e-mail is the single biggest application
nightmare. By 2005 an estimated 16 billion business messages will
be sent daily in the U.S. alone – clearly emails has emerged
as the most mission-critical application used throughout all areas
of the enterprise. Its importance to the organization has made
the need to maintain e-mail and to prevent e-mail outages one
of the leading DR challenges. E-mail must not fail – but
the reality is that e-mail does, and will fail, and as a DR professional
it is essential to know how to keep it running, no matter what.
This session will cover the latest research on why e-mail fails,
and discuss the technology and preparation necessary to ensure
e-mail continuity.
Satin Mirchandani is the chief executive officer of MessageOne,
and a member of the MessageOne Board of Directors. He is reponsible
for the overall leadership and strategic direction of the company.
Mirchandani has been actively involved in the development of MessageOne
since early 2001.
Advanced
Session 3
Advanced
Understanding
the Alternatives for Extending Storage Area Networks
Tom Nosella
Cisco
Regulatory
requirements and business economics are making business continuance
solutions mandatory for enterprises. Expert estimates indicate
that storage capacity for the IT industry is growing an estimated
49 percent annually. Because stricter government regulations are
demanding longer data retention and because greater amounts of
data are being generated through business automation, this growth
trend is likely to continue. To accommodate the vast amounts of
data needed throughout enterprises, many IT organizations are
switching from direct-attached storage to storage-area networks
(SANs). The presentation will examine the myriad of SAN extension
technologies available to IT administrators today with and will
explain how they can best match the most appropriate technology
according to the business and technical requirements of their
organizations.
Thomas Nosella is director of technical marketing within the
Internet Switching Business Unit, now responsible for the development
and marketing for Cisco’s storage networking solutions since
the completion of the Andiamo Systems acquisition. Thomas and
his team are responsible for the creation, validation, and promotion
of Cisco Storage Networking designs and solutions for Cisco’s
enterprise and service provider customer base.
Information
Session 3
Novice/ Intermediate
Professionalism in BCP
This
session features an overview of the certification and education
programs available from DRI International. DRII has been providing
instruction in business continuity planning (BCP) methodology
since 1988. Staff and leaders will be on hand to describe course
objectives, the process for attaining certification in BCP and
other services.
DRII is a recognized leader in providing education, standards,
and professional certification. DRII’s goals are to create
a base of common BCP knowledge through education, assistance,
and the development of a resource base; to certify qualified individuals;
and to promote the credibility and professionalism of certified
professionals.
Sessions/
Workshop Schedule