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Tuesday Workshop Sessions
Tuesday - March 8, 2005-
3:00 pm - 5:30 pm

Workshop Session 1
Novice

The Disaster Experience
Bob Mellinger
Cheryl Burress
Attanium Corp.

This simulation will put you in the throes of a real-life disaster situation – as it unfolds. You will make critical decisions and deal with the consequences of those decisions! Chances are that while you read this, an unexpected disaster is causing an organization stress and confusion and is affecting its long-term ability to provide products and services to its customers. Are the organization’s leaders prepared to handle it? Will they be able to recover?
Business continuity planning has never been more critical to the long-term success and survivability of organizations than today, regardless of their size, location, industry, or revenue. However, creating and maintaining a business continuity plan (BCP) still remains low on the priority of organizations’ leadership.
Billions of dollars in productivity, revenue, and ill will between customers and organizations are lost every year as a result of disasters and companies’ inability to respond to them appropriately. This session has been designed to put you in the throes of a real-life disaster situation, as it unfolds. You will make the critical decisions any organization will have to make – and deal with the consequences of those decisions! After you’ve finished, you’ll understand the importance of planning in advance for a disaster or other business disruption. You’ll never want to be caught unprepared again!

Bob Mellinger is the founder and president of Attainium Corp, which he launched to deliver business continuity, disaster recovery and crisis management services.

Cheryl Burress is the director of outreach for Attainium Corp. This includes the coordination of all of the sessions, workshops, keynote speeches and disaster simulations produced and delivered by the Attainium.


Workshop Session 2
Novice/Intermediate

How Much is Enough: Insurance, That Is?
John Kauffman
Hartford Financial Services Group

This presentation provides an overview of common insurance program elements that business continuity planners should consider in preparing for significant business impacting events. The discussion reviews the different coverage areas of property, crime, electronic data processing (EDP), inland marine, business income, automobile, general liability, product liability, umbrella, and workers’ compensation.
The workshop includes a case study, where participants break into teams and try to determine the appropriate insurance programs for the scenario presented. Results are presented to the class for discussion.

John Kauffman is currently the director of loss control training for The Hartford Financial Services Group, in Hartford, Conn. He has more than 25 years in the loss control field. He has worked as a loss control field consultant and home office loss control resource in the areas of general liability, products liability and public entities before accepting his current position. Kauffman provides training programs for Hartford clients, agents/brokers, and loss control field staff. He has been a speaker at numerous national and regional professional conferences and symposiums. He has had articles published in professional safety and public risk magazines. Kauffman has also been quoted in numerous other publications.
Kauffman holds the following certifications: Certified Safety Professional (CSP), Certified Business Continuity Professional (CBCP), Associate in Risk Management (ARM), and Associate in Loss Control Management (ALCM).
Kauffman holds a BS in fine arts education and a BA in business administration from Indiana University of Pennsylvania. He also holds a Certificate in Occupational Safety from the University of California, Irvine.


Workshop Session 3
Novice/Intermediate/Advanced

Develop an Infectious Disease Component to Your Business Continuity Plan
Regina Phelps
EMSS

The recent failure of our worldwide vaccination manufacturing system gives you an idea of how fragile the infectious disease response system is in this country. With the threat of Avian influenza looming on the horizon, it only heightens the importance of disease planning for your company. This current disease threat is coupled with the fluid nature of our world … everyday up to 2 million people worldwide cross international borders; each year 1.5 billion people travel on commercial airplanes and the United States hosts 47 million visitors. Today, using the service of an aircraft, the SARS virus, avian influenza or any other pathogen can be virtually anywhere within 48 hours.
This workshop will discuss the history of disease outbreaks over the past 100 years, the current state of disease outbreaks in the world, current suggested practices and the components of an effective infectious disease plan.

· Surveillance at your company
· Assessment
· Preparedness
· Vaccination programs
· Emergency response
· Communications
· Training and exercises

Attend this informative session to find out what you or your company should be doing to be ready for the next global disease outbreak!

Regina Phelps, CEM, RN, BSN, MPA is an internationally recognized expert in the field of emergency management and continuity planning. With more than 22 years of experience, she has provided consultation and speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, training and consulting company specializing in emergency management, continuity planning and safety.


Workshop Session 4
Novice/Intermediate/Advanced

Developing the Recovery Strategy: The Next Step
Barney Pelant, MBCP
Barney Pelant and Assoc.

Once the business impact analysis (BIA) has been completed, the next logical step in the development of a business continuity program is the formation of the business recovery strategy.
The results of this effort provide us the infrastructure for carrying out the successful recovery of the organization in case of a disastrous event or business interruption.
This infrastructure is also the foundation for the procedures that we develop next, a.k.a. our business recovery plan.
This session is a former breakout session that has been expanded by popular request to a workshop.
During the workshop we will examine a proven methodology for taking the findings of the BIA and developing successful strategies.
Learn important and logical steps to take when structuring the business recovery strategy. You’ll take home answers and solutions that you can implement immediately.

Barney Pelant holds the certification of Master Business Continuity Professional, with more than 25 years experience in this profession.
He is owner and managing director of Barney F. Pelant & Associates, a consulting practice dedicated to business continuity planning since 1991.
Pelant serves on the Board of Directors of the Canadian Centre for Emergency Preparedness.
He is the past executive director, chair of the Certification Board and member of the Board of Directors of the Disaster Recovery Institute International.
He helps organizations in all industries and professions to develop and carry out business continuity programs.
He is a frequent public speaker and provider of training seminars and workshops on business continuity planning and development.


Workshop Session 5
Novice/Intermediate/Advanced

Ready, Set, Exercise! How to Develop and Conduct a Successful Crisis Plan Exercise
Steve Goldman
SBG&A

Successful crisis management and disaster recovery takes more than a plan: it requires realistic testing and validation. How do you do that properly? Are your exercises smoke and mirrors or do they provide as-close-to-real situations as possible? How does your program compare? How can you improve? During this hands-on workshop, you will learn how to set up and conduct a successful crisis plan exercise. Students will master the aspects of effective exercise preparation and execution, including:

• The scenario team
• Scope and objectives
• Extent of play
• Scheduling and coordination
• Resources and props
• Scenario ideas
• Critiques
• Imagination, creativity, and leadership
• Goldman’s acclaimed Exercise Planning Checklist.

You will learn how to avoid common pitfalls during the development process and how to anticipate and resolve potential problems that could occur. Exercise evaluation and critiquing methods will also be discussed. With his lively style and real-life examples, Goldman will lead the class through interactive discussions of successful exercise development techniques.

Steve Goldman is a leading crisis management, business continuity, and crisis communications consultant. He has more than 25 years experience in all aspects of crisis management, including BCP program management, plan development, crisis communications, training, exercises, and audits.


Workshop Session 6
Intermediate/Advanced

Building Psychological Infrastructure in Today’s
Color-Coded World
George Everly, Ph.D.
Brian Flynn, Ed.D
Susan Flanigan, CBCP
Human Continuity

Reports have emphasized the importance of an immediate psychological response to crises, disasters, and even terrorism. In the wake of critical events such as mass disasters and terrorism, more than 45 percent of those exposed may benefit from psychological strategies and services. The goal of terrorism is to inflict psychological injury but the private sector must be psychologically prepared for all hazards, from power outages to workplace violence. Education and training on how to develop and sustain psychological infrastructure in the workplace is long overdue. This presentation will provide attendees with a basic overview of relevant disaster psychological information and best practices regarding an all-hazards approach to critical events. Attendees will consider their roles as workers, parents/family members, and citizens and how to develop a foundation of good coping skills, decision-making strategies and simple psychological preparedness techniques. The speakers will unveil their “Seven Strategies for Psychological Preparedness” and provide links to tools and resources for understanding human behavior under stressful conditions and guidance on how to create a personal safety plan.

George Everly, Ph.D., Brian Flynn, Ed.D. and Susan Flanigan, CBCP, are the founding directors of Human Continuity, a consulting firm specializing in psychological infrastructure for business continuity and continuity of operations programs
.


Sessions/ Workshop Schedule

Sunday Workshop Sessions Sunday, 1:30 p.m. - 4:30 p.m.
General Sessions Various Times (Mon/Tues/Weds)
Breakout Session Track 1 Monday, 1:30 p.m. - 2:30 p.m.
Breakout Session Track 2 Monday, 3:15 p.m - 4:15 p.m
Breakout Session Track 3 Monday, 4:30 p.m. - 5:30 p.m
Breakout Session Track 4 Tuesday, 1:30 p.m. - 2:30 p.m.
Tuesday Worshop Sessions Tuesday, 3:00 p.m. - 5:30 p.m

 

 

 
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