Tuesday
Workshop Sessions
Tuesday - March 8, 2005- 3:00
pm - 5:30 pm |
Workshop
Session 1
Novice
The
Disaster Experience
Bob Mellinger
Cheryl Burress
Attanium Corp.
This
simulation will put you in the throes of a real-life disaster
situation – as it unfolds. You will make critical decisions
and deal with the consequences of those decisions! Chances are
that while you read this, an unexpected disaster is causing an
organization stress and confusion and is affecting its long-term
ability to provide products and services to its customers. Are
the organization’s leaders prepared to handle it? Will they
be able to recover?
Business continuity planning has never been more critical to the
long-term success and survivability of organizations than today,
regardless of their size, location, industry, or revenue. However,
creating and maintaining a business continuity plan (BCP) still
remains low on the priority of organizations’ leadership.
Billions of dollars in productivity, revenue, and ill will between
customers and organizations are lost every year as a result of
disasters and companies’ inability to respond to them appropriately.
This session has been designed to put you in the throes of a real-life
disaster situation, as it unfolds. You will make the critical
decisions any organization will have to make – and deal
with the consequences of those decisions! After you’ve finished,
you’ll understand the importance of planning in advance
for a disaster or other business disruption. You’ll never
want to be caught unprepared again!
Bob
Mellinger is the founder and president of Attainium Corp, which
he launched to deliver business continuity, disaster recovery
and crisis management services.
Cheryl
Burress is the director of outreach for Attainium Corp. This includes
the coordination of all of the sessions, workshops, keynote speeches
and disaster simulations produced and delivered by the Attainium.
Workshop
Session 2
Novice/Intermediate
How
Much is Enough: Insurance, That Is?
John Kauffman
Hartford Financial Services Group
This
presentation provides an overview of common insurance program
elements that business continuity planners should consider in
preparing for significant business impacting events. The discussion
reviews the different coverage areas of property, crime, electronic
data processing (EDP), inland marine, business income, automobile,
general liability, product liability, umbrella, and workers’
compensation.
The workshop includes a case study, where participants break into
teams and try to determine the appropriate insurance programs
for the scenario presented. Results are presented to the class
for discussion.
John
Kauffman is currently the director of loss control training for
The Hartford Financial Services Group, in Hartford, Conn. He has
more than 25 years in the loss control field. He has worked as
a loss control field consultant and home office loss control resource
in the areas of general liability, products liability and public
entities before accepting his current position. Kauffman provides
training programs for Hartford clients, agents/brokers, and loss
control field staff. He has been a speaker at numerous national
and regional professional conferences and symposiums. He has had
articles published in professional safety and public risk magazines.
Kauffman has also been quoted in numerous other publications.
Kauffman holds the following certifications: Certified Safety
Professional (CSP), Certified Business Continuity Professional
(CBCP), Associate in Risk Management (ARM), and Associate in Loss
Control Management (ALCM).
Kauffman holds a BS in fine arts education and a BA in business
administration from Indiana University of Pennsylvania. He also
holds a Certificate in Occupational Safety from the University
of California, Irvine.
Workshop
Session 3
Novice/Intermediate/Advanced
Develop
an Infectious Disease Component to Your Business Continuity Plan
Regina Phelps
EMSS
The
recent failure of our worldwide vaccination manufacturing system
gives you an idea of how fragile the infectious disease response
system is in this country. With the threat of Avian influenza
looming on the horizon, it only heightens the importance of disease
planning for your company. This current disease threat is coupled
with the fluid nature of our world … everyday up to 2 million
people worldwide cross international borders; each year 1.5 billion
people travel on commercial airplanes and the United States hosts
47 million visitors. Today, using the service of an aircraft,
the SARS virus, avian influenza or any other pathogen can be virtually
anywhere within 48 hours.
This workshop will discuss the history of disease outbreaks over
the past 100 years, the current state of disease outbreaks in
the world, current suggested practices and the components of an
effective infectious disease plan.
·
Surveillance at your company
· Assessment
· Preparedness
· Vaccination programs
· Emergency response
· Communications
· Training and exercises
Attend
this informative session to find out what you or your company
should be doing to be ready for the next global disease outbreak!
Regina
Phelps, CEM, RN, BSN, MPA is an internationally recognized expert
in the field of emergency management and continuity planning.
With more than 22 years of experience, she has provided consultation
and speaking services to clients in four continents. She is founder
of Emergency Management & Safety Solutions, training and consulting
company specializing in emergency management, continuity planning
and safety.
Workshop
Session 4
Novice/Intermediate/Advanced
Developing
the Recovery Strategy: The Next Step
Barney Pelant, MBCP
Barney Pelant and Assoc.
Once
the business impact analysis (BIA) has been completed, the next
logical step in the development of a business continuity program
is the formation of the business recovery strategy.
The results of this effort provide us the infrastructure for carrying
out the successful recovery of the organization in case of a disastrous
event or business interruption.
This infrastructure is also the foundation for the procedures
that we develop next, a.k.a. our business recovery plan.
This session is a former breakout session that has been expanded
by popular request to a workshop.
During the workshop we will examine a proven methodology for taking
the findings of the BIA and developing successful strategies.
Learn important and logical steps to take when structuring the
business recovery strategy. You’ll take home answers and
solutions that you can implement immediately.
Barney
Pelant holds the certification of Master Business Continuity Professional,
with more than 25 years experience in this profession.
He is owner and managing director of Barney F. Pelant & Associates,
a consulting practice dedicated to business continuity planning
since 1991.
Pelant serves on the Board of Directors of the Canadian Centre
for Emergency Preparedness.
He is the past executive director, chair of the Certification
Board and member of the Board of Directors of the Disaster Recovery
Institute International.
He helps organizations in all industries and professions to develop
and carry out business continuity programs.
He is a frequent public speaker and provider of training seminars
and workshops on business continuity planning and development.
Workshop
Session 5
Novice/Intermediate/Advanced
Ready,
Set, Exercise! How to Develop and Conduct a Successful Crisis
Plan Exercise
Steve Goldman
SBG&A
Successful
crisis management and disaster recovery takes more than a plan:
it requires realistic testing and validation. How do you do that
properly? Are your exercises smoke and mirrors or do they provide
as-close-to-real situations as possible? How does your program
compare? How can you improve? During this hands-on workshop, you
will learn how to set up and conduct a successful crisis plan
exercise. Students will master the aspects of effective exercise
preparation and execution, including:
•
The scenario team
• Scope and objectives
• Extent of play
• Scheduling and coordination
• Resources and props
• Scenario ideas
• Critiques
• Imagination, creativity, and leadership
• Goldman’s acclaimed Exercise Planning Checklist.
You
will learn how to avoid common pitfalls during the development
process and how to anticipate and resolve potential problems that
could occur. Exercise evaluation and critiquing methods will also
be discussed. With his lively style and real-life examples, Goldman
will lead the class through interactive discussions of successful
exercise development techniques.
Steve
Goldman is a leading crisis management, business continuity, and
crisis communications consultant. He has more than 25 years experience
in all aspects of crisis management, including BCP program management,
plan development, crisis communications, training, exercises,
and audits.
Workshop
Session 6
Intermediate/Advanced
Building
Psychological Infrastructure in Today’s
Color-Coded World
George Everly, Ph.D.
Brian Flynn, Ed.D
Susan Flanigan, CBCP
Human Continuity
Reports
have emphasized the importance of an immediate psychological response
to crises, disasters, and even terrorism. In the wake of critical
events such as mass disasters and terrorism, more than 45 percent
of those exposed may benefit from
psychological strategies and services. The goal of terrorism is
to inflict psychological injury but the private sector must be
psychologically prepared for all hazards, from power outages to
workplace violence. Education and training on how to develop and
sustain psychological infrastructure in the workplace is long
overdue. This presentation will provide attendees with a basic
overview of relevant disaster psychological information and best
practices regarding an all-hazards approach to critical events.
Attendees will consider their roles as workers, parents/family
members, and citizens and how to develop a foundation of good
coping skills, decision-making strategies and simple psychological
preparedness techniques. The speakers will unveil their “Seven
Strategies for Psychological Preparedness” and provide links
to tools and resources for understanding human behavior under
stressful conditions and guidance on how to create a personal
safety plan.
George Everly, Ph.D., Brian Flynn, Ed.D. and Susan Flanigan,
CBCP, are the founding directors of Human Continuity, a consulting
firm specializing in psychological infrastructure for business
continuity and continuity of operations programs.
Sessions/
Workshop Schedule