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Breakout
Session - Track 1
Monday - September
20, 2004 - 1:30 - 2:30 p.m.
Strategic Session –
1
Novice/intermediate/Advanced
Next Generation Continuity Planning: Simpler and More Effective
During 2004 Motorola completely revised its BC program so it is
simpler and easier to implement. The result has been an increased
use of the program by business managers, and more complete institutionalization
throughout the company. This presentation will review Motorola’s
experience and will discuss how other companies might apply this
approach to their own operations. We will discuss a short-form BIA
with a straightforward test for criticality; standard process maps
designating operations presumed to be business-critical; two bottom-line
criteria for setting recovery time objectives; a checklist for suppliers;
and an eight-step continuity plan. The complete program guide and
other materials used by Motorola will also be shared with participants.
Dick
Johns has been the director of business continuity and crisis management
at Motorola since 1998.
Managerial Session – 1
Novice/Intermediate
Can You Afford A Reactive Business Continuation Strategy?
This session is geared to provide the novice or intermediate business
continuation professional with the tools to address a company who
is either unaware of their ability to recover at the time of an
incident or hesitant to invest in developing sound business continuation
recovery strategies as they do not understand their current risk
and cost implications. The session will walk the audience through
the steps required to pull appropriate resources together to identify
business needs, capabilities, cost issues, and presenting compiled
data to management. In closing, an example of Generic Town Company’s
results is included as a highlight.
Lauren
Kiselica is a systems process manager in the corporate business
continuation office at Prudential. In recognition for her contributions
to Prudential in the area of business continuation, Kiselica was
awarded and received both a Performance Excellence Award and Rock
Solid Award.
Technical Session – 1
Intermediate/Advanced
Creating a Mass Notification Strategy
The San Diego area wildfires and the August blackouts last year
were a wakeup call for numerous businesses, schools, and other organizations
without any kind of mass notification system in place. With the
exception of tedious manual phone trees, most organizations did
not have any way to quickly get in touch with a large number of
people (sales forces, parents, etc.) to communicate urgent information.
This session will provide the information needed to determine mass
notification needs and take the next step. Stuver will take participants
through the various criteria/steps that go into developing a mass
notification strategy.
Patrick
Stuver is a partner and founder of National Notification Network
(3n), where he and his team have developed the industry leading
mass communication application for the business continuity and disaster
recovery professionals.
Emergency Response Session –
1
Intermediate/Advanced
E-Mail Protection, Strategies and Justifications
The methods and volume of cyber abuse of information and network
resources is rising at an alarming rate. The premier method for
delivery is quickly becoming e-mail. These abuses have major impacts
on employee productivity, copy right infringement, liability and
the over all success of an organization. Attendees will come away
with a method for describing a business model based justification
for the procurement and deployment of e-mail content management
technologies. In addition a tiered strategy for implementing such
controls and technical evaluation criterion will be reviewed. Finally,
leave with a method for successfully implementing and operating
those technologies in an enterprise.
Jason
Stradley, CBCP, is currently the IT security manager for Corn Products
International. He has more than 22 years of experience in providing
solutions for complex enterprise environments.
Advanced Session – 1
Advanced
Program Management for Large Scale Continuity Planning
Program Management Office (PMO) techniques have been used by organizations
for many years to address large, complicated efforts. This proven,
traditional approach works well in large institutions that need
to manage extensive Continuity Planning efforts. For them, recovery
team plans can number in the 100’s and 1000’s. Interdependencies,
priorities and local/regional/national/international differences
cry out for proven methods, procedures and tools that flexibly scale
to any size of effort.
Over time, emphasis and needs shift, requiring disciplined flexibility.
Investments have to be managed sensibly, and as the result of a
careful, orderly view of the overall need. Not managing of this
complexity invites high costs, fragmented response planning and
poor work.
Program Management Office is the proven answer to avoiding these
potential problems.
Chris
Alvord, CBCP, is CEO and Founder of COOP
Consulting LLC, a software and consulting business to private and
public
sector clients.
Information Session – 1
Novice/Intermediate/Advanced
Information Security: Are You a Target?
A complete business continuity plan includes the assessment of
threats to your organization, and steps to mitigate those risks.
But will you be able to reduce the risks if you do not understand
how you may be a target? The purpose of this session is to provide
insight into some of the information security threats your organization
may face. By understanding why you may be a target and how your
information might be compromised, you can begin to put in place
the policies and procedures to better defend your assets. In this
presentation, you will see and learn about some of the readily available
methods and tools that are used to gain access to organizations’
sensitive information, including demonstrations of technology and
social engineering examples.
Jim
Baird, CBCP, director, business continuity, for U.S. Central, the
nation’s only wholesale corporate credit union and one of
the most highly rated depository institutions in the world.
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