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Breakout Session - Track 1
Monday - September 20, 2004 - 1:30 - 2:30 p.m.

Strategic Session – 1
Novice/intermediate/Advanced

Next Generation Continuity Planning: Simpler and More Effective

During 2004 Motorola completely revised its BC program so it is simpler and easier to implement. The result has been an increased use of the program by business managers, and more complete institutionalization throughout the company. This presentation will review Motorola’s experience and will discuss how other companies might apply this approach to their own operations. We will discuss a short-form BIA with a straightforward test for criticality; standard process maps designating operations presumed to be business-critical; two bottom-line criteria for setting recovery time objectives; a checklist for suppliers; and an eight-step continuity plan. The complete program guide and other materials used by Motorola will also be shared with participants.

Dick Johns has been the director of business continuity and crisis management at Motorola since 1998.

 

 



Managerial Session – 1
Novice/Intermediate

Can You Afford A Reactive Business Continuation Strategy?

This session is geared to provide the novice or intermediate business continuation professional with the tools to address a company who is either unaware of their ability to recover at the time of an incident or hesitant to invest in developing sound business continuation recovery strategies as they do not understand their current risk and cost implications. The session will walk the audience through the steps required to pull appropriate resources together to identify business needs, capabilities, cost issues, and presenting compiled data to management. In closing, an example of Generic Town Company’s results is included as a highlight.

Lauren Kiselica is a systems process manager in the corporate business continuation office at Prudential. In recognition for her contributions to Prudential in the area of business continuation, Kiselica was awarded and received both a Performance Excellence Award and Rock Solid Award.

 


Technical Session – 1
Intermediate/Advanced

Creating a Mass Notification Strategy

The San Diego area wildfires and the August blackouts last year were a wakeup call for numerous businesses, schools, and other organizations without any kind of mass notification system in place. With the exception of tedious manual phone trees, most organizations did not have any way to quickly get in touch with a large number of people (sales forces, parents, etc.) to communicate urgent information. This session will provide the information needed to determine mass notification needs and take the next step. Stuver will take participants through the various criteria/steps that go into developing a mass notification strategy.

Patrick Stuver is a partner and founder of National Notification Network (3n), where he and his team have developed the industry leading mass communication application for the business continuity and disaster recovery professionals.


Emergency Response Session – 1
Intermediate/Advanced

E-Mail Protection, Strategies and Justifications

The methods and volume of cyber abuse of information and network resources is rising at an alarming rate. The premier method for delivery is quickly becoming e-mail. These abuses have major impacts on employee productivity, copy right infringement, liability and the over all success of an organization. Attendees will come away with a method for describing a business model based justification for the procurement and deployment of e-mail content management technologies. In addition a tiered strategy for implementing such controls and technical evaluation criterion will be reviewed. Finally, leave with a method for successfully implementing and operating those technologies in an enterprise.

Jason Stradley, CBCP, is currently the IT security manager for Corn Products International. He has more than 22 years of experience in providing solutions for complex enterprise environments.



Advanced Session – 1
Advanced

Program Management for Large Scale Continuity Planning

Program Management Office (PMO) techniques have been used by organizations for many years to address large, complicated efforts. This proven, traditional approach works well in large institutions that need to manage extensive Continuity Planning efforts. For them, recovery team plans can number in the 100’s and 1000’s. Interdependencies, priorities and local/regional/national/international differences cry out for proven methods, procedures and tools that flexibly scale to any size of effort.

Over time, emphasis and needs shift, requiring disciplined flexibility. Investments have to be managed sensibly, and as the result of a careful, orderly view of the overall need. Not managing of this complexity invites high costs, fragmented response planning and poor work.

Program Management Office is the proven answer to avoiding these potential problems.

Chris Alvord, CBCP, is CEO and Founder of COOP
Consulting LLC, a software and consulting business to private and public
sector clients.

 

 




Information Session – 1

Novice/Intermediate/Advanced

Information Security: Are You a Target?

A complete business continuity plan includes the assessment of threats to your organization, and steps to mitigate those risks. But will you be able to reduce the risks if you do not understand how you may be a target? The purpose of this session is to provide insight into some of the information security threats your organization may face. By understanding why you may be a target and how your information might be compromised, you can begin to put in place the policies and procedures to better defend your assets. In this presentation, you will see and learn about some of the readily available methods and tools that are used to gain access to organizations’ sensitive information, including demonstrations of technology and social engineering examples.

Jim Baird, CBCP, director, business continuity, for U.S. Central, the nation’s only wholesale corporate credit union and one of the most highly rated depository institutions in the world.


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