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Breakout
Session - Track 2
Monday - September
20, 2004 - 2:45 - 3:45 p.m.
Strategic Session –
2
Intermediate/Advanced
Effective Use of Transit Management During A Crisis
Many public transit systems in the United States are implementing
Transit Management technology to better manage the day-to-day operations
of their fleets, but this same technology can be utilized to effectively
dispatch/move fleets to meet the special needs of a crisis. If implemented
throughout a community’s fleet of public vehicles (police,
street maintenance, fire trucks, etc) the stage is set to orchestrate
rapid and complex vehicle movements to end a crisis before it begins.
Each participant will gain an understanding of current technologies
and the best ways to implement them to maximize their benefit.
Denny
Hodge, CBCP, is a project manager with the Integrated Local Government
division of SiemensVDO Automotive, where he is responsible for implementation
of complex, large scale public transportation management systems.
Managerial Session – 2
Novice/Intermediate
A Positive Force In A Negative Field
Selling business continuity planning to management is one of those
topics that is never easily addressed. We are told to focus on management
liability, relate stories of other organizations that have experienced
disasters, quote statistics and other scare tactics or “negative”
messages. If you think about it, there are a lot of benefits that
a good business continuity program provides an organization. These
benefits are realized even if an organization never has to implement
the plan (which we all hope is the case). This session will discuss
many of the beneficial effects a good business continuity program
can provide an organization and furnish you with a positive story
to relate to management.
Gerry
Printz, CBCP, CISA, CISSP, is president of Amsador, Ltd. He has
more than 25 years of experience in information systems. He has
written more than 100 business continuity plans for data centers
running Local and Wide Area Networks, midrange computers and mainframes.
He has also written plans for business unit recovery, manufacturing
plant floor recovery as well as recovery plans for entire organizations.
Technical Session – 2
Novice/Intermediate/Advanced
What’s Best For Your Enterprise?
Internal, Commercial or Hybrid Solutions?
As your business grows, are you finding that your availability
requirements aren’t as clear-cut as they used to be? Does
your enterprise call for a hybrid solution of minutes, hours, days
and/or weeks? We’ll take a look at one team’s challenge
in delivering cost-effective scalability, flexibility and creativity
within a testable hybrid availability solution that provides tiered
recoverability. This session will delve into how the team designed,
implemented and manages tiered recoverability. The session will
also explore how multiple business partners are leveraged to facilitate
hybrid solutions that are scalable, testable, cost effective and
executable.
Scott
Laman is director of continuous availability for ACS.
Lynn
James is senior product manager of continuous availability, ACS.
Steve Piggott is VP, Solutions Architecture Group, SunGard Availability
Services.
Emergency Session – 2
Novice/Intermediate/Advanced
Risky Business – Understanding Your Risks Through
the Performance of a BIA And a Risk Assessment
Your CEO asks “Where are we most vulnerable?”, “What
poses the gravest threat?” A risk assessment is the first
step in implementing a business continuity program for your company.
This session will provide an overview of the steps required to conduct
a business impact analysis to understand what is at risk and a risk
assessment, elements to consider in calculating a return on investment
and to implement a total business continuity and resiliency program.
We will review a qualitative and quantitative risk assessment and
tailoring to industry specific risk assessment such as healthcare
HIPAA risk assessment, chemical risk assessment and cyber risk assessment.
James
Hall is a consultant with IBM’s Business Continuity and Recovery
Services.

Raymond Jean is a certified managing consultant within the IBM Business
Resilience and Continuity Consulting practice.
Advanced Session – 2
Advanced
Guiding Practices and Principles In Developing A Strong
BCP
As you travel along the path of creating a strong BC function within
your organization, you are certain to encounter a few potholes and
outright roadblocks along the way. Learn some of the proven practices
and principles that have been instrumental in the development of
a strong BCP program at MasterCard International. The MasterCard
BCP Program has evolved over the past 14 years to become a formal
enterprise-wide function addressing all aspects and components of
the planning effort. Learn some of the key techniques that have
helped this organization overcome many of the same barriers all
of us will face.
Randy
Till, CBCP, is vice president, global business continuity management
for MasterCard International.
Catherine
Kimball is the director of business continuity planning for MasterCard
International.
Information Session – 2
Novice/Intermediate/Advanced
Identifying, Managing and Recovering Business-Critical
Records
An essential element of business continuity planning is identifying
the records that are critical to the core operations of the business
so that they can be properly safeguarded. Since only three to five
percent of an organization’s records are truly critical to
the continuity of the business, implementing and sustaining a vital
records program can greatly reduce the costs of recovery in the
event of a disaster. This session will cover the requirements within
the first American National Standards Institute (ANSI) ARMA International
standard on establishing a vital records program. Short case study
examples will illustrate appropriate implementation.
Diane
Carlisle, CRM, is the director of professional resources for ARMA
International. Her primary responsibility for ARMA is directing
the Standards Development Program.
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