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Breakout Session - Track 3
Monday - September 20, 2004 - 4:15 - 5:15 p.m.

Strategic Session – 3
Novice/Intermediate/Advanced

The Role of Travel Risk Management in Contingency Planning

In today’s world, it is crucial that companies and contingency planners allocate the means necessary to ensure the safety and protection of their most valuable resources – their human assets. Contingency planners must not only have the means to react and respond to any situation in which the well being of a business traveler is put into jeopardy, they must make proactive efforts. Learn how to identify the real and specific threats being faced by contingency planners, employers and their traveling employees. Find practical tips on how to mitigate these threats through a proactive, comprehensive travel risk management program.

Bruce McIndoe is founder and CEO of iJET Travel Risk Management, a company that monitors the world around-the-clock and alerts travelers to events and situations.

 

 


Managerial Session – 3
Novice/Intermediate/Advanced

EOC Expert Panel: How To Make Your EOC Really Work

Macy’s West and Toyota Motor Sales, USA, Inc. have been developing comprehensive enterprise-wide BC programs since 1997. This panel discussion will stress what has worked well in their emergency operations center planning, and what they have learned. Come hear from those who have been benchmarked for industry “best practices” both domestically and internationally by similar companies in their respective industries. Hear from the business continuity managers and their EOC chairmen what their real-life experiences have been in exercising their programs.


Panel Member: Joe Baxter currently serves as corporate manager with Toyota Motor Sales, U.S.A.

 

 

 

Panel Member: Shirley Ono is Macy’s West’s Business Continuity Manager.

 

 

 

Panel Member: Janet Mebust is Toyota Motor Sales’ Business Continuity Manager.

 

 

Moderator: Judy Bell is president of the Disaster Survival Planning Network.

 

 

 


Technical Session – 3
Intermediate/Advanced

Crisis Communications - Being Prepared
is Easier Than Ever

Communications have always played a vital role in the success or failure of businesses. Whatever the role of communications in your organization, insuring their continuity in a time of crisis is key to your organization’s ability to recover. Learn the role of communication during a disaster and how recent technological advancements have revolutionized the process of communicating with employees during a crisis. Discussed in detail will be the methods currently being utilized at T. Rowe Price to notify employees and insure communications continuity in time of crisis. The discussion will highlight current industry best practices that help insure communication continuity and will arm you with actionable data and next steps that will protect your organization’s communications in a crisis situation.

Satin Mirchandani is the chief executive officer of MessageOne, and a member of the MessageOne Board of Directors.

 

 


Blaise D’Ambrosio is vice president, global continuity for T. Rowe Price.


Emergency Response Session – 3
Novice/Intermediate/Advanced

The Problem With “Best Practices”

“Best Practices” is a popular expression of the intent to manage business continuity prudently. Best Practices are seen as a way to sidestep the quantification of risks, as well as, the evaluation of the cost-benefit of proposed mitigation solutions. There are several reasons why Best Practices “Ain’t”. 1) It is unreasonable to assume that a best practice could optimally answer the BC questions for both my organization and your organization. 2) Given the wide assortment of published “best practices”, which of the best practices really are the ‘best’ for any particular circumstances? 3) Which best practices are cost effective? The fundamental requirements for business continuity is to measure and evaluate risks, determine which risks are the most serious risks and then make a rational choice on how to best invest to optimize return.

Dennis Wenk is senior global architect, business continuity and resilience for Hitachi Data Systems. He is responsible for creating High Availability solutions.

 

 



Advanced Session – 3
Advanced

WiFi Security

Today, security needs to be the cornerstone of a company’s computer network. With the advent of wireless communications technologies, that security and privacy is threatened. This presentation will look at security techniques that both users and companies need to be mindful of in this new age. Conorich will discuss methods and forms of hacker attacks and industry standards, “Best Practices,’ that can improve your overall wireless security posture.

Doug Conorich is the global solutions manager for IBM Global Services’ Managed Security Services. In this capacity, he has responsibility for developing new security offerings, insuring that the current offerings are standardized globally, and all training of new members of the MSS team worldwide in how to do “Ethical Hacking” and service delivery.



Information Session – 3
Novice/ Intermediate/Advanced

Professionalism in BCP

This session features an overview of the certification and education programs available from DRI International. DRII has been providing instruction in business continuity planning (BCP) methodology since 1988. Staff and leaders will be on hand to describe course objectives, the process for attaining certification in BCP and other services.

DRII is a recognized leader in providing education, standards, and professional certification. DRII’s goals are to create a base of common BCP knowledge through education, assistance, and the development of a resource base; to certify qualified individuals; and to promote the credibility and professionalism of certified professionals.

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