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Breakout Session - Track 4
Tuesday - September 21, 2004 - 1:30 - 2:30 p.m.

Strategic Session – 4
Intermediate/Advanced

The Threat from Within: The Most Common Ways Trusted Insiders Leak Confidential Data and How to Stop Them

Enterprises have invested millions in intrusion protection, firewalls and other systems to protect themselves from the threat of outsiders breaking into their data networks. But it is often the well-meaning insider who represents the greatest threat for exposure of confidential, proprietary or regulated data. Insiders who leak data expose their companies and their officers to embarrassment, lost customer trust and business, steep regulatory fines and lawsuits. This presentation will give an overview of the insider threats facing today’s enterprise, discuss the most commonly overlooked sources of information leakage, and present specific techniques businesses can immediately use to protect critical customer and company information from the threat of information leakage.

Michael Wolfe is vice president of engineering and co-founder of Vontu. Wolfe has a successful track record of building industrial-strength software solutions to address emerging market opportunities.

 


Managerial Session – 4
Novice/Intermediate/Advanced

Wells Fargo BCP Evolutions

Learn how Wells Fargo developed and structured its BCP program to integrate incident management, emergency management, business and technology planning. The presentation will describe the nine-step process used to identify, develop, and maintain continuity plans. Additionally, see how Well Fargo’s plan structure integrates the incident management team with site-based plans as well as business and technology unit plans.

Aaron Meckler has held the position of Wells Fargo’s corporate BCP compliance officer since 1997. He has responsibilities for the corporate BCP office, technology BCP teams, site based plans, and corporate incident management.

 

Rex Engstrand has directed Wells Fargo’s Corporate BCP office since 1999. He was responsible for establishing a company-wide business continuity program that focuses on emergency management and continuity of business.

 



Technical Session – 4
Novice/Intermediate/Advanced

Using the ITIL Framework to Implement Continuity Management

The ITIL/ITSM framework provides comprehensive guidance that allows an organization to implement effective IT service management processes. ITIL/ITSM is rapidly being adopted as a standard in medium to large enterprises with a focus on quality and operational effectiveness. This session will explain the IT Service Continuity Management process within ITIL and will provide a detailed roadmap for using ITIL/ITSM-compliant processes to optimize the business continuity/disaster recovery function. By incorporating best practices and the guidance provided by ITIL into a coherent BC/DR process, enterprises can integrate the BC/DR function into critical areas such as change control and incident response.

Adelle McIlroy is principal consultant with International Network Services, a global consultancy based in Santa Clara, California.

 

Daniel Pettibone is principal consultant with International Network Services. He specializes in ITIL process design, implementation and assessment.



Emergency Response Session – 4
Novice/Intermediate/Advanced

Tabletop Exercises: How to ‘Wow’ Management

A plan is only as good as the information in it, and a well exercised plan is the best insurance an organization can have to ensure continuing business in the event of a disaster or other business interruption. In this session, you will learn how to conduct exercises that will adequately test your plans and ‘WOW’ your management. Many different types of exercises will be discussed but the session will concentrate on exercising your business resumption plans and the EOC using Tabletop exercises. You will see how you can plan and execute exercises with internal resources only on a shoestring budget and still achieve the same results as exercises led by consultants.

James Kotowski, CBCP, is currently a business continuity planner with the State of California, Franchise Tax Board. He is responsible for the business continuity program for the department and was hired specifically for his experience with exercises.

 



Advanced Session – 4
Advanced

Predictive Management: The Evolving Paradigm for Business Continuity

To prepare for the next disaster, financial institutions must adopt a new paradigm – assuming that facilities and systems will eventually fail, no matter how many precautions are taken – to mitigate any business-threatening effects. This session will offer a comprehensive strategic planning framework – a planning model – that codifies the potential effects of natural and manmade disasters. Its purpose would not be to prepare countermeasures against all of the potentially bad things that can happen, but to apply reasonable protection to avoid or recover from the effects they cause.

Steve Ross is a director in Deloitte and Touche’s Information Security Services group and national leader of the firm’s BC management practice.

 

 


Information Session – 4
Intermediate/Advanced

Maximizing the Bottom Line through Collaboration: Best Practices for Creating a Unified Risk Management Approach

Companies undertaking risk management strategies must wade through the organizational and logistical difficulties of cooperating with multiple departments and visions. This presentation offers a high-level, best practices approach for maximizing benefits to the bottom line by unifying the objectives and departments involved in risk management. Learn how to develop a working collaboration model that allows companies to achieve business goals while interfacing with multiple entities across broad-ranging initiatives. Finally, we’ll demonstrate how strategically aligned IT, business and security departments set new standards for optimal cost and risk management programs.

Michael Croy is Forsythe’s business continuity practice manager.

 

 

 

 

Edward Smith is Forsythe’s director of security solutions.

 

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