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General
Session Lineup
Various
Days and Times - See Description for Details
Monday - September 20,
2004
General Session –
1
8:15 – 9:15 a.m.
Maintaining National Security
With Effective Communication and Teamwork
When the Homeland Security Act of 2002 was signed into law, it
created a massive network of departments designed to protect our
nation. Learning to work within this network and cooperate with
other agencies has been an ongoing process. Mark Mayfield has played
an integral role in forging that cooperation and integrating methods
of communication between agencies. In this session, he’ll
present tips for managing people, communications and projects more
efficiently and with less stress. Learn how the processes he created
for Homeland Security agencies can be applied to any organization
or program.
Mark
Mayfield is a communications specialist in the preparedness division
of Homeland Security. He has held this position since its inception
and has been responsible for promoting teamwork, communication and
cooperation. Mayfield has worked with a variety of political figures,
including Colin Powell and the President of the United States.
General Session – 2
9:30 – 10:30 a.m.
Protecting America’s Critical Electronic Infrastructure
The growth of the Internet and its convergence with communications
networks has produced extraordinary opportunities—we are ever
connected. But our vital systems are also connected: computers that
control our power grid, vast segments of our public telephone networks,
process control systems in our oil refineries, computers aboard
U.S. Navy vessels, even critical FAA systems. Therefore, in theory,
at least, anybody with the knowledge, equipment and connectivity
can create widespread havoc. Indeed, cyber attacks might be launched
individually or in conjunction with a natural calamity or a terrorist
act to wreak more death and destruction. This lecture discusses
the threats to America’s critical electronic infrastructure
and highlights the actions we must undertake.
Dr.
Sujeet Shenoi is the F.P. Walter Professor of Computer Science at
the Univ. of Tulsa. He is lead investigator on projects supported
by National Science Foundation, U.S. Departments of Commerce, Defense,
Homeland Security and Justice, and National Security Agency.
General Session – 3
10:45 - 11:45 a.m.
IT Risk Management: Creating an Environment
for Effective IT Governance
For the last 20 years, IT risk management solutions have evolved
considerably, yet the same issues and obstacles seem to prevail
and have impeded the success of corporate IT risk management programs.
Technologies have enabled businesses to drive unprecedented productivity
gains. At the same time, technology has escalated the exposures
in breadth and intensity. Vulnerabilities and threats are endless,
but the funds and resources to address them are not. Only with an
effective risk management culture can your ROI be optimized. We’ll
provide insight into keys to winning the battle to contain and reduce
risk in your company by finding the right strategy and building
the business model to make it succeed!
David
Nolan joined Forsythe in January 2002. As Forsythe’s vice
president of professional services and networking, he oversees all
of the company’s consulting service practices.
Tuesday - September 21,
2004
General Session – 4
8:15 – 9:15 a.m.
Initiating Business Continuity Planning for Terrorism Threats
Facing Every Organization
In the aftermath of 9-11, awareness of the risks of terrorism against
corporate and public targets in North America has grown exponentially.
However, realistic changes in the way that business was conducted
and continuity planning enacted have come only incrementally. There
remain too few standard approaches to such preparation and no clear
cut model of best practices. This general session seeks to offer
a summary of approaches and representative models of contemporary
best practices to illustrate and document the lessons learned in
previous terror attacks. This session will feature a short film
on best practices that is appropriate for senior managers, executives,
and all employees in your organization.
Robert
Chandler, Ph.D, is a professor of communication at Pepperdine University
specializing in communication, crisis management training and assessment.
General Session – 5
9:30 – 10:30 a.m.
Are You Compliant?
Businesses are encountering a growing number of state and federal
compliance requirements, which makes emergency preparedness and
business continuity planning a major priority. We can expect to
see additional regulations considering the current focus on corporate
accountability. The business continuity professional needs to be
aware of the impact of these various regulations and laws on their
organizations. This session will address the key laws and standards
facing the business continuity professional, an organization’s
responsibility for emergency preparedness and response and how to
establish a program to ensure compliance.

Alan Berman, senior vice president and business continuity management
practice leader for Marsh, has more than 15 years of experience
in the field of business continuity management.
General Session – 6
10:45 – 11:45 a.m.
Get On Board! Incorporate the Incident Command System into
Your Company Plan
The Incident Command System (ICS) was developed in the mid-70s
for emergency responders but only in recent times has it been used
in the private sector. With the implementation of Homeland Security
(HS) Presidential Directive #5 requiring ICS on the federal level
in all HS departments, many professionals see it only as a matter
of time before ICS becomes a requirement in other arenas. Why use
it? Simply put, it works! This fast paced program will give an overview
of ICS, show practical applications and detail how companies of
all sizes have effectively used it. The session goal is to demonstrate
how ICS can solve the problem of departmental silos and program
fragmentation that often occurs with all of the different initiatives
in a company plan including emergency response, disaster recovery,
business continuity and crisis communications.

Regina Phelps, CEM, RN, BSN, MPA is an internationally recognized
expert in the field of emergency management and continuity planning.
She is founder of Emergency Management & Safety Solutions.
Wednesday - September 22,
2004
General Session – 7
8:15 – 9:15 a.m.
Homeland Security Planning, Response & Recovery:
Seven Key Threats, Seven Critical Capabilities
Homeland Security Secretary Tom Ridge has recognized Illinois
as one of the three best-prepared states for a terrorist event,
post-9/11/2001. This presentation will provide a case-study which
describes the practical steps and actions taken through the Illinois
Terrorism Task Force both prior to and after 9/11/01 to plan for,
prevent, respond to and recover from a major terrorist/weapons of
mass destruction event. The presentation will provide practical
lessons learned from the process that Illinois undertook to achieve
this level of preparedness. It will highlight the seven key threats
and seven critical capabilities that have been identified through
a statewide homeland security workshop and summit process. It will
relate this to the newly published National Incident Management
System for major incident planning, response and recovery.
Richard
Jaehne is the director of Illinois Fire Service Institute. He is
a member of the Illinois Governor’s Terrorism Task Force,
co-chair task force’s Training Committee and co-chair of the
Homeland Security Research Steering Group at the University of Illinois.
General Session – 8
9:30 – 10:30 a.m.
Business Continuity Trends and Best Practices
Learn about best practices for your business continuity program
starting with obtaining management commitment, understanding your
business needs, to develop and implement your plan, importance of
training and rehearsals, to continuous program improvement.
Belinda Wilson, CBCP is the executive director of business continuity
services in the Americas at Hewlett-Packard. She is responsible
for the sales, delivery, and operations of HP’s Business Continuity
Services.
General Session – 9
10:45 – 11:45 a.m.
Meeting Magic! Facilitate Your DR & BCP Meetings
How much time and money are you wasting in unproductive meetings?
Today’s DR and BCP professionals spend up to 30% of their
time in meetings. Learn to build consensus, move projects forward,
construct agendas and focus discussions. Maximize results, build
buy-in, and keep meetings on track. Gain the fundamental principles
of facilitation and techniques that can make the difference between
highly effective sessions and meetings, and those which end in frustration
and wasted time.
Barry Pruitt is president of PruSpeak Incorporated, a global training
and consulting organization, and an adjunct professor for the USC
School of Business.
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