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Tuesday Workshop Sessions
Tuesday - September 21, 2004 - 3:00 - 5:30 p.m.

Workshop Session – 1
Novice/Intermediate/Advanced

Develop an Infectious Disease Component to Your Business Continuity Plan

Today, more than 6 billion people live on the Earth. Everyday, up to 2 million people worldwide cross international borders. Each year 1.5 billion people travel on commercial airplanes and the United States hosts 47 million visitors. Today, using the service of an aircraft, the SARS virus, avian influenza or any other pathogen can be virtually anywhere within 48 hours. This workshop will discuss the history of disease outbreaks over the past 100 years, the current state of disease outbreaks in the world, current suggested practices and the components of an effective infectious disease plan.

¨ Surveillance At Your Company
¨ Assessment
¨ Preparedness
¨ Vaccination Programs
¨ Emergency Response
¨ Communications
¨ Incident or Crisis Management
Involvement
¨ Training and Exercises

Attend this informative session to find out what you or your company should be doing to be ready for the next global disease outbreak!

Regina Phelps, CEM, RN, BSN, MPA is founder of Emergency Management & Safety Solutions, a training and consulting company specializing in emergency management, continuity planning and safety.

 

 



Workshop Session - 2
Novice/Intermediate/Advanced

Developing the Recovery Strategy:
The Next Step

Following the business impact analysis (BIA), formation of the business recovery strategy is the next logical step in the development of a business continuity program. The results of this effort provide us the infrastructure for carrying out the successful recovery of the organization in case of a disastrous event. This infrastructure is also the foundation for the procedures that we develop next, a.k.a. our business recovery plan. This session is a former breakout session that has been expanded by popular request to a workshop. During the workshop we will examine a proven methodology for taking the findings of the BIA and developing successful strategies.

Barney Pelant, MBCP, is owner and managing director of Barney F. Pelant & Associates, a consulting practice dedicated to business continuity planning since 1991.

 



Workshop Session - 3
Novice/Intermediate

BCP–101

This must-attend workshop has been developed to provide practitioners with the basics of business continuity planning. It is taught by two industry pioneers and is designed to set the stage for attendees to better understand the lessons they will learn during the DRJ conference.This session will explain the changes in the scope of the planning required by the many incidents that have occurred during the last 30 years. It will review what is expected of the disaster recovery/business continuity planner in today’s fast pace, ever changing, business world we all live in. You will be exposed to questionnaires and plan development documentation requirements that every DR/BCP needs in order to do their job. The information you will receive during this session will save you time and help guide you through your own plan development cycle.

Ed Devlin is a consultant, author, instructor and speaker in the field of business continuity.

 

 

Norm Harris, Certified Recovery Planner, chairman, president and CEO of Harris Disaster Recovery Inc. is recognized as a leader in IT management and disaster recovery.

 


Workshop Session – 4
Intermediate/Advanced

Tracking Emotional Terrorists

Managers and BCPs can recognize the signs of emotional terrorism while protecting themselves and their company. Businesses and emotions in the workplace are like oil and water. They do not mix well. When human feelings interrupt individual or collective productivity, a significant fiscal liability can quickly evolve.
Keeping people working is the key to productivity. For this reason, successful businesses have discovered the value of creating a standardized process and policy which lowers the risk of emotions stopping production or rising to the level of litigation. Without a clearly defined strategy, policy and procedure which is written into clear expectations, there is nothing to fall back on in a crisis.
This presentation will offer an overview of well-tested concepts. It will provide practical and usable tools from well respected traditions in mental and medical health as well as business management paradigms. Practical tools from Dr. Hawkins are used in the training. You will also learn the real risks of not having an emotional continuity plan.

Dr. Vali Hawkins-Mitchell is a licensed mental health counselor, with a doctorate in health education. She is a well published writer and has served as a trauma counselor at the World Trade Center disaster.


Workshop Session – 5
Intermediate/Advanced

For the Record: So You’ve Already Identified Your Vital Records. Or, Have You?

Often time’s organizations think that they have identified and adequately protected their vital records only to discover that they have not. Vital records are essential to the continuation, resumption or reconstruction of business, yet they are often overlooked as part of the disaster recovery plan. This workshop will focus on and provide tools for: identifying vital records (electronic, hardcopy, other media types); methods of protection for vital records; vital records recovery information; and the importance of incorporating records management into the BCP.

¨ A step-by-step process to properly identify vital and essential records (electronic, hardcopy, other media types), using sample questionnaires to distinguish vital records from non-essential records.
¨ Methods of protection for vital records will be addressed to include what contingency planners should look for when considering offsite locations for their vital records.
¨ Vital records recovery information for records, covering prioritization of records to be recovered and restored, and guidelines that can be used to minimize restoration requirements and costs.

The session will also touch upon the importance of incorporating records management into the business continuity plan and will provide an overview for contingency planners, so that they will gain a better understanding of why records management should be included as a critical piece in their disaster plans.

Mark Ferguson, CBCP is the director of the records management division, National Archives and Records Administration (NARA)--Rocky Mountain Region, in Denver, Colorado. In his current position, he runs the division that provides records appraisal and disposition services, records management training, and technical assistance and consulting to Federal agencies in the Rocky Mountain Region.

Kathleen Arntz, CRP is a senior records analyst working at the National Archives and Records Administration (NARA)--Rocky Mountain Region, in Denver, Colorado. She works with federal agencies on their records management issues, including electronic records management, records maintenance and disposition, and disaster recovery and vital records planning.



Workshop Session – 6
Intermediate/Advanced

Developing Emergency Knowledge Recovery Teams (EKRT)

This role-playing simulation provides a learning environment to deal with more than data recovery - knowledge recovery. When processes, services, and products are impaired due to personnel retirement, transfer, termination, or in the worst case, disaster, the organization needs a model to recover as soon as possible. The Emergency Knowledge Recovery Team (EKRT) model is a management system that provides consistent terminology, organization, and operational guidelines for quickly gathering key people, processing information and mobilizing resources to deal with a knowledge gap and restore critical processes, services, and products.

David Harden is cofounder of The Knowledge Continuity Center. He is coauthor of Continuity Management and a U.S. Air Force officer who understands the intricacies of government interagency contingencies and has expertise in leadership, team building, personnel policy, and continuity management.

Jeremiah Boenisch is cofounder of The Knowledge Continuity Center. He is coauthor of Continuity Management and a U.S. Air Force officer with expertise in team building, leadership, tactical communications, and knowledge continuity management.

 

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