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Click
here to download the Entire Brochure in PDF
Click
here to download the Breakout Session Pages
Tuesday
Workshop Sessions
Tuesday - September
21, 2004 - 3:00 - 5:30 p.m.
Workshop Session –
1
Novice/Intermediate/Advanced
Develop an Infectious Disease Component to Your Business
Continuity Plan
Today, more than 6 billion people live on the Earth. Everyday,
up to 2 million people worldwide cross international borders. Each
year 1.5 billion people travel on commercial airplanes and the United
States hosts 47 million visitors. Today, using the service of an
aircraft, the SARS virus, avian influenza or any other pathogen
can be virtually anywhere within 48 hours. This workshop will discuss
the history of disease outbreaks over the past 100 years, the current
state of disease outbreaks in the world, current suggested practices
and the components of an effective infectious disease plan.
¨ Surveillance At Your Company
¨ Assessment
¨ Preparedness
¨ Vaccination Programs
¨ Emergency Response
¨ Communications
¨ Incident or Crisis Management
Involvement
¨ Training and Exercises
Attend this informative session to find out what you or your company
should be doing to be ready for the next global disease outbreak!
Regina
Phelps, CEM, RN, BSN, MPA is founder of Emergency Management &
Safety Solutions, a training and consulting company specializing
in emergency management, continuity planning and safety.
Workshop Session - 2
Novice/Intermediate/Advanced
Developing the Recovery Strategy:
The Next Step
Following the business impact analysis (BIA), formation of the
business recovery strategy is the next logical step in the development
of a business continuity program. The results of this effort provide
us the infrastructure for carrying out the successful recovery of
the organization in case of a disastrous event. This infrastructure
is also the foundation for the procedures that we develop next,
a.k.a. our business recovery plan. This session is a former breakout
session that has been expanded by popular request to a workshop.
During the workshop we will examine a proven methodology for taking
the findings of the BIA and developing successful strategies.
Barney
Pelant, MBCP, is owner and managing director of Barney F. Pelant
& Associates, a consulting practice dedicated to business continuity
planning since 1991.
Workshop Session - 3
Novice/Intermediate
BCP–101
This must-attend workshop has been developed to provide practitioners
with the basics of business continuity planning. It is taught by
two industry pioneers and is designed to set the stage for attendees
to better understand the lessons they will learn during the DRJ
conference.This session will explain the changes in the scope of
the planning required by the many incidents that have occurred during
the last 30 years. It will review what is expected of the disaster
recovery/business continuity planner in today’s fast pace,
ever changing, business world we all live in. You will be exposed
to questionnaires and plan development documentation requirements
that every DR/BCP needs in order to do their job. The information
you will receive during this session will save you time and help
guide you through your own plan development cycle.
Ed
Devlin is a consultant, author, instructor and speaker in the field
of business continuity.
Norm
Harris, Certified Recovery Planner, chairman, president and CEO
of Harris Disaster Recovery Inc. is recognized as a leader in IT
management and disaster recovery.
Workshop Session – 4
Intermediate/Advanced
Tracking Emotional Terrorists
Managers and BCPs can recognize the signs of emotional terrorism
while protecting themselves and their company. Businesses and emotions
in the workplace are like oil and water. They do not mix well. When
human feelings interrupt individual or collective productivity,
a significant fiscal liability can quickly evolve.
Keeping people working is the key to productivity. For this reason,
successful businesses have discovered the value of creating a standardized
process and policy which lowers the risk of emotions stopping production
or rising to the level of litigation. Without a clearly defined
strategy, policy and procedure which is written into clear expectations,
there is nothing to fall back on in a crisis.
This presentation will offer an overview of well-tested concepts.
It will provide practical and usable tools from well respected traditions
in mental and medical health as well as business management paradigms.
Practical tools from Dr. Hawkins are used in the training. You will
also learn the real risks of not having an emotional continuity
plan.
Dr.
Vali Hawkins-Mitchell is a licensed mental health counselor, with
a doctorate in health education. She is a well published writer
and has served as a trauma counselor at the World Trade Center disaster.
Workshop Session – 5
Intermediate/Advanced
For the Record: So You’ve Already Identified Your
Vital Records. Or, Have You?
Often time’s organizations think that they have identified
and adequately protected their vital records only to discover that
they have not. Vital records are essential to the continuation,
resumption or reconstruction of business, yet they are often overlooked
as part of the disaster recovery plan. This workshop will focus
on and provide tools for: identifying vital records (electronic,
hardcopy, other media types); methods of protection for vital records;
vital records recovery information; and the importance of incorporating
records management into the BCP.
¨ A step-by-step process to properly identify vital and essential
records (electronic, hardcopy, other media types), using sample
questionnaires to distinguish vital records from non-essential records.
¨ Methods of protection for vital records will be addressed
to include what contingency planners should look for when considering
offsite locations for their vital records.
¨ Vital records recovery information for records, covering prioritization
of records to be recovered and restored, and guidelines that can
be used to minimize restoration requirements and costs.
The session will also touch upon the importance of incorporating
records management into the business continuity plan and will provide
an overview for contingency planners, so that they will gain a better
understanding of why records management should be included as a
critical piece in their disaster plans.
Mark
Ferguson, CBCP is the director of the records management division,
National Archives and Records Administration (NARA)--Rocky Mountain
Region, in Denver, Colorado. In his current position, he runs the
division that provides records appraisal and disposition services,
records management training, and technical assistance and consulting
to Federal agencies in the Rocky Mountain Region.
Kathleen Arntz, CRP is a senior records analyst working at the National
Archives and Records Administration (NARA)--Rocky Mountain Region,
in Denver, Colorado. She works with federal agencies on their records
management issues, including electronic records management, records
maintenance and disposition, and disaster recovery and vital records
planning.
Workshop Session – 6
Intermediate/Advanced
Developing Emergency Knowledge Recovery Teams (EKRT)
This role-playing simulation provides a learning environment to
deal with more than data recovery - knowledge recovery. When processes,
services, and products are impaired due to personnel retirement,
transfer, termination, or in the worst case, disaster, the organization
needs a model to recover as soon as possible. The Emergency Knowledge
Recovery Team (EKRT) model is a management system that provides
consistent terminology, organization, and operational guidelines
for quickly gathering key people, processing information and mobilizing
resources to deal with a knowledge gap and restore critical processes,
services, and products.
David
Harden is cofounder of The Knowledge Continuity Center. He is coauthor
of Continuity Management and a U.S. Air Force officer who understands
the intricacies of government interagency contingencies and has
expertise in leadership, team building, personnel policy, and continuity
management.
Jeremiah
Boenisch is cofounder of The Knowledge Continuity Center. He is
coauthor of Continuity Management and a U.S. Air Force officer with
expertise in team building, leadership, tactical communications,
and knowledge continuity management.
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