Sessions/Workshops


Some of the nation’s leading continuity, security and motivational experts will lead our General Sessions each morning.

These sessions are geared to business continuity planners of all experience levels. Be prepared to discover a wealth of information and solutions that can be implemented across the board.

MONDAY, SEPTEMBER 19, 2005

General Session 1
8:15 a.m. – 9:15 a.m.

Mastering Business Continuity Priorities:
The Skills Of Personal and Organizational Effectiveness

Dr. Rick Brinkman

Give your business continuity team members the personal skills they need to be the best they can be at their jobs! Learn how to organize for success, establish clear priorities, eliminate procrastination, and fine-tune work habits to get more done in less time. You’ll find unique communication strategies that can be implemented in any phase of business continuity planning, as well as learn how to prevent and handle crises and interruptions. This session is the perfect kick-off session to Expand Your Horizons and find solutions that work!
Dr. Rick Brinkman is best known for his conscious communication expertise conveyed to millions of people via keynotes and trainings.

General Session 2
9:30 a.m. – 10:30 a.m.

Disaster Recovery in an IP-Enabled World

David Nolan
Forsythe

Rick M. McConnell
Cisco

IP communications technologies are changing the way businesses operate. The convergence of voice, video and data networks has enabled virtual workforces and globalization to expand exponentially and organizations to become more efficient and agile. While the immediate impact on business continuity and disaster recovery planning involves assessing and accounting for the risks associated with the introduction of IP communications technologies into the IT infrastructure, the long-term benefits can be substantial. Effectively leveraging IP communications technologies can revolutionize the way we approach business continuity and disaster recovery planning. This session will outline an effective approach for addressing new IP communications technologies in your disaster recovery plan and demonstrate these technologies in action in a real-world environment.
David Nolan joined Forsythe in January 2002. As Forsythe’s senior vice president, professional services and network solutions, he oversees all of the company’s consulting service practices.
Rick M. McConnell joined Cisco in January 2004 as vice president and general manager of the Rich-Media Communications Business Unit, part of Cisco’s Voice Technology Group.

General Session 3
10:45 a.m. – 11:45 a.m.

Communicating During a Crisis: Are You Prepared?

Jeffrey Glick
Department of Homeland Security/National Communications System

What is your communications backup plan during a disaster? Uninterrupted communications are critical for personnel to effectively respond to crisis; however, disasters can trigger congestion on wire line and wireless networks. These incidents often force National Security and Emergency Preparedness (NS/EP) personnel to compete with the public for landline and wireless resources. The National Communications System (NCS) offers important priority telecommunication programs to NS/EP personnel to Federal, state, local agencies as well as critical infrastructures. Learn about the NCS and the available communications you may be able to integrate into your agency’s emergency plans.
Jeffrey Glick is the Chief of the Critical Infrastructure Protection Division in the National Communications System within the Department of Homeland Security managing operations for the NCS.

TUESDAY, SEPTEMBER 19, 2005

General Session 4
8:15 a.m. – 9:15 a.m.

It’s Hard To Plan If You Don’t Know What You Are Facing!

Regina Phelps
Emergency Management & Safety Solutions

The old adage, “I can’t describe a risk but I will know it when I see it,” is not the best way to plan! We all know that you can’t plan unless you know what you are facing and yet most companies do very little in the way of a formal hazard risk assessment. This lively session will review the basics of hazard assessment and will focus on the five basic threat areas: natural disasters, human risks, your hazardous neighbors, community dangers and geo-political fallout. You will look at your current plans in a completely different way when you really know your risks! You will have a template to take back to your company to assess your risks and then plan accordingly!
Regina Phelps, CEM, RN, BSN, MPA is an internationally recognized expert in the field of emergency management and continuity planning. She has received numerous awards including Women Entrepreneur of the Year 1986 San Francisco Chamber of Commerce; and the Champion of Small Business 1988, SBA.

General Session 5
9:30 a.m. – 10:30 a.m.

The Journey to Continuous Business Operations

John A. Jackson
IBM Business Resilience and Recovery Services

A bank needs to establish trust with its customers. A manufacturer needs to maintain an operational supply chain. In order to achieve these objectives, organizations need to make adjustments. Various regulatory, boardroom, and shareholder pressures are forcing organizations to re-evaluate their approach to BC, security, risk management and regulatory compliance. The IT organization needs to offer cost effective solutions to help the business meet its objectives. This session will discuss ways to help your organization rapidly adapt and respond to opportunities, regulations and risks. We will share some of the trends that we are seeing in the marketplace and discuss some suggestions to help you determine the best solution for your business.
John Jackson is vice president, business resilience and continuity services, for IBM in the United States. This includes more than 700 professionals and 16 recovery facilities which support customers in a broad cross section of industries.

General Session 6
10:45 a.m. – 11:45 a.m.

Introduction to Weapons of Mass Destruction

Brandon Bond, CBCP
U.S. Department of Homeland Security

This presentation will provide an overview of Weapons of Mass Destruction (Chemical - Biological - Radiological) materials that may be deployed as a terrorist weapon. The discussion will include possible dissemination devices as well as a demonstration of monitoring and detection equipment that is deployed by specialized response teams. Participants will also have an opportunity to view Chemical Warfare Agent Simulants developed at Aberdeen Proving Grounds.
Brandon Bond is a Certified Business Continuity Professional. He has more than 10 years of experience in fire and emergency medical services, and serves as a hazardous materials specialist and EMT on the U.S. Department of Homeland Security’s Bay Area Disaster Medical Assistance Team.

WEDNESDAY, SEPTEMBER 21, 2005

General Session 7
8:15 a.m. – 9:15 a.m.

Business Continuity BIA and Risk Assessment:
Fast Practices to Get Results!

Barry Pruitt
PruSpeak, Inc.

When your BCP is in the functional requirements stage, preparing risk assessments and BIAs is the least of your worries. It has been proven time and again that getting it done on time (and within budget) while avoiding political pitfalls enhances your credibility. Have you ever been misunderstood? Hung up on the politics of moving to design and development? Discover why appropriate communication is considered one of the most valued skills in the workplace and why it’s essential to BCP success. If you conduct risk or BIA interviews, present findings to committees and upper management, request funding for design, development or implementation, or manage projects then you need these skills! Leave this session with purposeful ideas preparing you for a variety of BCP issues.
Barry Pruitt is president of PruSpeak Incorporated, a global training and consulting organization, and teaches at the USC School of Business.

General Session 8
9:30 a.m. – 10:30 a.m.

Indian Ocean Tsunami

Brent Woodworth
IBM Crisis Response Team

The tsunami that struck Indonesia, Thailand, Sri Lanka, and other Indian Ocean countries on December 26, 2004, was one of the worst natural disasters in history. In a few short hours, the earthquake-triggered waves transformed a beautiful tropical morning into a horrific scene of death and destruction. As news of the disaster spread, governments, humanitarian organizations, non-governmental organizations, foundations, corporations and individuals began to ask the same question: What can we do to help? The relief effort that grew out of that simple desire was unprecedented. Hear the details on the latest status of the recovery and rebuilding efforts in Southern Asia.
Brent Woodworth is the manager of IBM’s Worldwide Crisis Response Team. Woodworth and his team have responded to more than 70 major global disasters in 40 countries.

General Session 9
10:45 a.m. - 11:45 a.m.

The Critical Link: Enhancing DR With Security

Ofer Azoulay
SFW, LLC

DR professionals most attuned to their facility’s emergency preparedness know that security is an important component. In this session former Israeli military professionals trained in disaster responsiveness and security will relate their experience to a corporate mindset. Using a case study about shopping malls and commercial real estate sites, attendees will learn to formulate a comprehensive disaster strategy based on the security approach of prevention and response. The session will closely link the objectives of a security department to those of disaster recovery teams, showing how the right tactics can bridge gaps between these entities. When disaster does strike, this analysis will reveal how to respond efficiently and effectively to minimize damage.
Ofer Azoulay is founder and chief executive officer of SFW, one of the leading innovators in computer-aided facility management. Azoulay is the former West Coast deputy director of security for the Israeli government at the Israeli Consulate in Los Angeles.

Session Lineup:

 

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