POC–1: Emergency Operations Centers:
The Critical Tool for Event Management
Wed., Sept. 20, 1:30 p.m. - 5:00 p.m.
Thurs., Sept. 21, 8:00 a.m. - 5:00 p.m.
$725 per person
Presenters: Regina Phelps

An Emergency Operations Center (EOC) is critical for effective management of an event. It allows for command, control and communication and also helps to prevent the formation of “silos” that so commonly develop in an emergency environment. This workshop covers everything you need to know to design both the center and the management concept.

• Physical design factors
• Incident Command System
• Equipment and tools
• Who should be involved?
• Sustained operations
• Communication concerns and solutions
• Role of senior management
• Forms and Processes
• Virtual EOC’s

Regina Phelps, CEM, RN, BSN, MPA is founder of Emergency Management & Safety Solutions a consulting and training firm.

POC-2: Total Integrated Maintenance
Wed., Sept. 20, 1:30 p.m. - 5:30 p.m.
Thurs., Sept. 21, 8:00 a.m. - 5:00 p.m.
$895 per person
Presenter: Jeffrey Williams

There are three aspects to the evergreen process that business continuity planners must know and practice. These are:

TRAINING: Tasks for response and recovery can only be carried out by people who are trained on how to do this. To cover this aspect of your plan protection, you must design, develop and conduct training to ensure that your team members and all other staff know what to do.
This session will cover the rational for training, and how to develop, manage and deliver training. The highlighting of deficiencies that will be discovered through training will also be discussed.
EXERCISING: Business continuity plans are only as good as the results of the last exercise. This session will develop and conduct structured walk-throughs, and explain real-time tests. Feedback from testing will be introduced.
MAINTENANCE: This is an ongoing process in which the team tasks, personnel assignments, systems, applications, functions and databases are continually monitored and updated.

*In this seminar, one-half day will be spent on each of these topics.

Jeffrey Williams is president and chief strategist for Binomial International Inc. and DisasterRecovery.com Inc.

POC–3: Best Practices and the BIA
Wed., Sept. 20, 1:30 p.m. - 5:00 p.m.
Thurs., Sept. 21, 8:00 a.m. - 5:00 p.m.
Friday, Sept. 22, 8:00 a.m. - 12:00 p.m.
(private consultations)
$695 per person
Presenters: Barry Pruitt
Michael Herrera, CBCP

This technical workshop is a hands-on consultative approach of leading participants through the BIA process. You’ll gain cutting edge material including best practices from around the world. Learn:
• Through BIA interview, data collection, & executive summary exercises
• How to complete a BIA – start to finish!
• Tips, traps, and pitfalls in a BIA
• Suggested BIA tools and approaches
• How to identify risks and leverage results
• Advice on how to best “sell” the BIA
• How to identify your audience
• Where the BIA “fits” in the BCP process

Take home participant workbook, BIA sample questionnaire, sample executive summary, and all presentation materials on disk. Participants also get consultation on their personal BIA – and each participant gets a free DVD copy of Interview Samples for the BIA.
The workshop concludes Thursday at 5:00 p.m. Bring your personal BIA and/or questions to schedule a FREE private consultation on Friday morning. You’ll receive personal and specific feedback and advice on your BIA.

Barry Pruitt has 22 years experience managing major projects, teaches at USC school of business, and has experienced a major business interruption.
Michael Herrera, CBCP, is the president/CEO of MHA Consulting Inc., has more than 16 years BCP consulting and training experience, and has first hand experience dealing with four major disasters.

POC–4: Train the Trainer: Fundamentals of BCP and Emergency Mgmt. Practices
Wed., Sept. 20, 1:30 - 5:00 p.m.
Thurs., Sept. 21, 8:00 a.m. - 5:00 p.m.
$595 per person
Presenter: Dr. Tom Phelan
John Jackson

This is the ultimate “take home” course for new or experienced BCP professionals. With the tools and expert instruction PPBI will provide, you will be able to train other members of your organization. PPBI will provide take home Power Point slides, handouts, and reference material for you to conduct a BCP/EM orientation course back home.
The course will include basic plan design, vulnerability and capability assessment, exercise design, training principles, and an easy to follow workshop outline. This is the ultimate "keeper" for adding value to your DRJ conference investment.

Dr. Thomas D. Phelan, president, Strategic Teaching Associates, Inc., is a founding member of the U.S. Department of Homeland Security. He has recently consulted for USDA, FDIC, I.B.M., the American Institutes for Research, and several counties.
John Jackson has more than 30 years of information technology industry experience and is recognized as one of the world’s foremost experts in the field of business resilience, continuity, disaster recovery and information protection.

POC-5: Business Continuity Management In Today’s Complex And Dynamic Business Environment
Wed., Sept. 20, 1:30 p.m. - 5:00 p.m.
Thurs., Sept. 21, 8:00 a.m. - 5:00 p.m.
$695 per person
Presenter: Randall Till, CBCP
This course will review concepts and techniques for conducting business continuity planning within your organization today. Providing the attendees with a comprehensive review of the components, processes and practices required to implement a successful BCP program. Till will provide examples, solutions to roadblocks and proven techniques for improving business continuity planning within your organization. He will share his 20 years of experience and knowledge gained through implementing business continuity programs and practices. Some of the topics included will be:
• Gaining management commitment and participation as a key success factor
• Assessing risks and defining business impacts associated with disruptions
• Defining processes and practices for effective emergency response and crisis management
• Reviewing strong practices and techniques associated with successful business continuity and disaster recovery plans
• Presenting advanced recovery techniques and strategies
• Exercising recovery plans and capabilities
• Evaluating recovery readiness and effectively reporting results to management.
This class promises to provide immediate, useful and applicable strategies and techniques through class interaction and instructor feedback. Both experienced and new business continuity planners will benefit from the learning experience offered during this interactive class.

Randall Till, CBCP, has more than 20 years experience in the field of business continuity management. He serves as a senior business leader and is responsible for developing and implementing business continuity plans on a global basis.

P0C–6: BC Planning Made Simple
Wed., Sept. 20, 1:30 p.m. - 5:00 p.m.
Thurs., Sept. 21, 8:00 a.m. - 5:00 p.m.
$595 per person
Presenters: Norman Harris, CBCP
Tracy Cowan, CBCP

Since 9/11 what are we most worried about? Network Security? Physical Security? Terrorist Threats? Loss of Critical Staff? Power Outages? Natural Disasters? This interactive class will teach the student everything he/she needs to know to get started on their DR/BCP. Bring your laptop to this class and we will provide you with a CD full of resources, forms and questionnaires to utilize.

Harris will cover the following:
• Risk Assessments Questionnaires
• Network Security Questionnaires
• Development of Business Processes
• Recovery Time Objectives
• Time Lines for Recovery
• Development of DR/BCP Teams
• Impact on Operations

This unique class is taught by Norm Harris and during the class he will personally assist you with your DR/BC Plan and insure that you have all the tools you need.
All participants receive a complete four-DVD set of BCP Planning Made Simple at the conclusion of the class. Come to this class for one on one training, but register early. Space is limited.

Norm Harris, CBCP, Certified Recovery Planner, chairman, president and CEO of Norman L. Harris & Assc., is recognized as a leader in information technology management and disaster recovery.
Tracy Lee Cowan, CBCP, CRP is business continuity/disaster recovery consultant for ICSI Consulting Services, Inc.

POC–7: How to Benchmark
and Sustain Your Program
Wed., Sept. 20, 1:30 p.m. - 5:00 p.m.
Thursday, Sept. 21, 8:00 a.m. - 5:00 p.m.
$695 per person
Presenters: Judy Bell, CEM
Paul Klier

Once a business continuity plan is implemented, what is the coordinator’s role?  Keep the plan current?  Extend its reach?  Find gaps and eliminate them?  All of these priorities are valid, but in order to make rapid and steady progress, a coordinator is wise to find leverage points to aid the maturity process.  This session will examine emerging standards and best practices for maturing various aspects of your program.  The following topics will be addressed:

• Using NFPA 1600 to extend your program to the enterprise
• Organizing for ongoing program management
• Continuous hazard reduction
• Best practices in resource management
• Creating more mature action plans
• Improving communications and warning plans
• Standardizing operations and procedures
• Improving logistics and facilities
• Developing a training and exercise program
• Adapting ICS to improve crisis communications
• Best practices for finance and administration

Judy Bell, CEM, is the founder and CEO of Disaster Survival Planning Network (DSPN) and author of the first book on business continuity for the private sector.

Paul Klier, formerly with Hewlett Packard, is vice president of DSPN.

POC-8:  BC Planning for the Avian Influenza:
Wed., Sept. 20, 1:30 p.m. – 5:00 p.m.
Thurs., Sept. 21, 8:00 a.m. – 5:00 p.m.
$595 per person
Presenters:  Ted Brown, CBCP
                  Morris Davis, CBCP

Avian Influenza – “The Y2k of 2007.”  American business faces unprecedented  challenges in preparing for the potential of an Avian Influenza pandemic.  Every BCP conference and publication has at least one dialogue on Avian Influenza.  Most focus on the health of citizens.  Important…but so are the implications to your BCP.

This interactive session is aimed at you, the Business Continuity
professional.  You will learn everything pertinent about Avian Influenza and its potential effect on your people, your customers, your suppliers, and your supply chain.  You will learn the risks and the solutions.  The session will cover the four C’s of Avian Influenza BC Planning:  Commitment, Contingency, Coordination, and Communications.  Following this extensive education, you will participate in an Avian Influenza Table Top Exercise.

Your take-aways from this session include articles and publications from WHO, the CDC, news media, and other sources.

You will also receive checklists, and an outline of your Avian Influenza Component to your BCP.

Edward (Ted) Brown, CBCP, President and CEO of KETCHConsulting, is a nationally- recognized BCP leader, speaker, and educator.

Morris Davis, CBCP, National Practice Leader of KETCHConsulting, has years of experience in BCP, including conducting many table exercises for business and government.  Both Messrs. Brown and Davis have almost 40 years of IT experience and almost 20 years of BCP experience.  Both have led actual recoveries.

Plus DRI will be offering education and certification opportunities. Please visit the DRI page for more information.

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