Workshop Session 1
Intermediate/Advanced

Financial Institutions and Organizational Survival Planning

Andrew Szuberla, ABCP
BearingPoint

The scope, type and frequency of events are increasing at an exponential pace. Financial organizations are more susceptible than ever to disaster events, since they are not only impacted by natural disasters, but also will continue to be targets of organizations that want to disrupt financial markets in the U.S. and around the world. In this session we will discuss the evolution of business continuity planning and disaster recovery planning for financial Institutions and how trends in emerging technology, the regulatory environment, data convergence, channel transformation, and the competitive landscape are shaping the world of BCP/DRP for financial services companies. We will review some of the latest industry best practices and conclude the session with a dynamic look at a holistic organizational survival planning approach for financial institutions.
Andrew Szuberla is the financial services practice lead for BearingPoint’s Enterprise Survival Planning Practice. He possesses more than 18 years of financial industry knowledge with experience in retail and commercial banking, lending, capital markets, brokerage, trust, and insurance.

Workshop Session 2
Intermediate/Advanced

Developing the Recovery Strategy: The Next Step

Barney Pelant, MBCP
Barney F. Pelant & Assc.

Once the business impact analysis (BIA) has been completed, the next logical step in the development of a business continuity program is the formation of the business recovery strategy. The results of this effort provide us the infrastructure for carrying out the successful recovery of the organization in case of a disastrous event or business interruption. This infrastructure is also the foundation for the procedures that we develop next, a.k.a. our business recovery plan. This session is a former breakout session that has been expanded by popular request to a workshop. During the workshop we will examine a proven methodology for taking the findings of the BIA and developing successful strategies. Learn important and logical steps to take when structuring the business recovery strategy. You’ll take home answers and solutions that you can implement immediately.
Barney Pelant, MBCP, has more than 25 years experience in this profession. He is owner and managing director of Barney F. Pelant & Associates, a consulting practice dedicated to business continuity planning since 1991.

Workshop Session 3
Novice/Intermediate/Advanced

Ready, Set, Exercise! How to Develop and Conduct a Successful Crisis Plan Exercise

Steve Goldman
Goldman Mgmt. Consultants

Successful crisis management and disaster recovery takes more than a plan: it requires realistic testing and validation. How do you do that properly? Are your exercises smoke and mirrors or do they provide as-close-to-real situations as possible? How does your program compare? How can you improve? During this hands-on workshop, you will learn how to set up and conduct a successful crisis plan exercise. Students will master the aspects of effective exercise preparation and execution, including:

• The scenario team
• Scope and Objectives
• Extent of play
• Scheduling and coordination
• Resources and props
• Scenario ideas
• Critiques
• Imagination, creativity, and leadership
• Goldman’s acclaimed Exercise Planning Checklist

You will learn how to avoid common pitfalls during the development process and how to anticipate and resolve potential problems that could occur. Exercise evaluation and critiquing methods will also be discussed. With his lively style and real-life examples, Goldman will lead the class through interactive discussions of successful exercise development techniques.
Steve Goldman is a leading crisis management, business continuity, and crisis communications consultant. He has more than 25 years experience in all aspects of crisis management, including BCP program management, plan development, crisis communications, training, exercises, and audits.

Workshop Session 4
Intermediate/Advanced

Best Practice: End to End Assessments for BCM Programs

Dan Newton, MBCP
Microsoft IT

Timothy Martin, CBCP
Microsoft Corp.

Cheryl Bieson, CBCP
Microsoft Corp.

Considering the increase of natural disasters, the increasing threat of terrorism and the heightened levels of political risk in the world today, it is more important than ever that organizations exercise an appropriate level of due diligence with respect to their business continuity management (BCM) programs. So, what is the appropriate level of due diligence and where do you start?  This session will explore an ‘end to end’ approach being used within the Microsoft Corporation that demonstrates due diligence and supports best practice with respect to developing new and supporting existing business continuity and IT disaster recovery plans. This approach includes consideration for completing risk assessment, business impact analysis and technology capability reviews for multiple inter-company divisions in a collaborative effort across the global enterprise.
Dan Newton, MBCP is a business continuity manager in Microsoft IT and has been in the continuity industry for more than 10 years. 
Timothy Martin, CBCP directs the BCM program for the customer service and support business group at Microsoft Corporation.
Cheryl Bieson, CBCP directs the BCM program for the entertainment and devices division within Microsoft, which includes responsibility for supply chain risk management.

Workshop Session 5
Intermediate/Advanced

Workshop on Building a Business Continuity Organization

Tonya T. York, CBCP
Symantec

When most people get assigned the job of business continuity, they jump into the writing plans, conducting tests, and implementing mitigation strategies. Seldom do they try to build an infrastructure to support an ongoing and effective BC program for their organization. This presentation helps participants first look at the corporate culture of their organization to determine what approach will work best. Participants will learn the tools to implement when they return to their organizations. So, you have just been targeted to run the BC/DR organization, now what?  You need to create accountability, responsibility, and metrics for measuring success.  You have to get executive management on board and plug the program into the overall business processes. You will learn how to draft the BC organization, create metrics for measuring success, create a policy on BC, create a roadmap for connecting into existing processes, and will have a game plan for getting your executive management on board.
Tonya York, CBCP, has 17 years of experience in business continuity planning, disaster response, and recovery. She has developed and implemented plans for a major brokerage operation.

Workshop Session 6
Intermediate/Advanced

Bird Flu: Is your Business Continuity Plan Immune?

Michelle L. Cross
Acordia

This session covers the effectiveness of a business continuity plan in the face of a pandemic.
Participants will receive background information on pandemics, what makes them unique and dangerous; and factors that all plans must address to be effective.
Participants will participate in a group activity – exercise – to reinforce these criteria and assist with evaluating the effectiveness of their plans.
Michelle Cross is a senior vice president and senior risk consultant with Acordia, providing consulting services for both employee and asset-based protection. Cross has extensive experience working with higher education, K-12, real estate, chemical operations, healthcare, as well as financial and service entities. Her business continuity expertise includes developing, writing and testing crisis communications and crisis management plans, emergency preparedness procedures and functional/business recovery action plans.