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Strategic Session 3
Laura Mallet,
CBCP Be ready and responsive. That’s the service you need to provide your organization, no matter how large or small. The ability to effectively respond to a major incident is an even more compelling issue in today’s complex business environment. Ensuring that the demand for continuous customer service is met in a global environment creates even more challenges. Learn important factors for developing and managing a global business continuity and disaster recovery program. Building the program takes teamwork, cultural and regulatory awareness, knowledge of a wide range of global risks and a tremendous amount of leadership and planning. This session will focus on these and many more areas of consideration when building a successful global program that will address your organization’s challenges and meet your needs. Laura Mallet, CRP, CBCP, is responsible for Citrix’s Global Business Continuity and Disaster Recovery Program. She has been actively involved in the areas of Information Technology, DR and BC for 24 years. Managerial Session 3
Walt Thomasson It is becoming increasingly difficult for key employees to travel to distant recovery centers in the event of a business disruption. However there are many new, fast growing and changing strategies focused on recovering people, both remotely and locally to businesses. These strategies are scenario based with many options available to accommodate many business needs. In most cases, the most crucial part of recovering your business is recovering your people. Without your people, your business will come to a stop. Learn some of the key strategies available in the market today, with the primary focus on recovering people. A review of the pro’s and con’s involved in the strategies will be included. Walt Thomasson, managing director of Rentsys Recovery Services, has more than a decade of experience in the BCP/DR industry. He is a leading expert on mobile communications and temporary facilities for regional recovery strategies. Technical Session 3
Damon Harley,
CBCP This session will focus on electronic vaulting, which provides an efficient, assured and secure backup of your data to an offsite location. The key concepts you will learn are: how to restore vital business data from anywhere across an enterprise, anytime it is needed; determine how to gain immediate access to the most accurate data, even after a disaster; and review the electronic vaulting architecture, design details, best practices, and backup strategies. Damon Harley, CBCP, is the solution program manager for HP’s BCRS within HP Outsourcing Services that provides a complete range of end-to-end outsourcing solutions for IT infrastructure, applications and business process for enterprise organizations. Harley is responsible for managing the rollout of HP’s complex & high-end business continuity solutions. Emergency Response Session 3
Paul D’Arcy Mark Twain said there were two certainties in life – death and taxes. Much like the old adage, when disaster strikes, there are two things businesses can consider certain: you can’t plan for everything and you’ll never know which communications channels will be viable. So it is critical that IT managers understand the importance of establishing an effective communication infrastructure. Learn everything IT executives need to know about protecting communications, including the leading causes of downtime for email and other communications and the effects of crises and disasters on an organization’s communications infrastructure. An historical analysis of downtime based on incidents will be given, as well as case studies of global industry leaders. Paul D’Arcy is vice president of worldwide marketing for MessageOne and an expert on email and crisis communication infrastructure. With more than 15 years of technology marketing experience, he is a published author and a frequent speaker at industry conferences. Advanced Session 3
Robert Giffin An executive manager at Company X (a $1+ billion dollar company) recognizes the need for a business continuity program, and that person assigns the “task” to you. You may or may not have a background in business continuity management (BCM), but regardless, everyone mentioned you need to start with a business impact analysis. You also understand the need for strategies, plan documentation and testing. But with no staff and barely a budget, where do you begin? Start here! During this session, you will learn how other companies are tackling this challenge, and their lessons learned, including: Key activities, processes and content that deliver, how to influence management’s expectations and shortcuts you shouldn’t take. Robert Giffin is a managing consultant for Avalution Consulting, a firm specializing in event risk management and business continuity solution design, development, implementation and long-term maintenance. Information Session 3
You’ve taken a few DRII courses, even sat for the certification exam – now what? You’ve heard the stories of how intense the application process is – where do you start? This session will be chaired by members of the DRII Certification Commission and the DRII Certification Manager, and will focus on the application process to successfully become certified. The session is targeted to those individuals who have either begun or wish to begin this process, and will feature a “how-to” approach to this topic. Participants are encouraged to bring specific questions concerning their applications for a in depth “question-and-answer” discussion immediately following the presentation. DRII is a recognized leader in providing education, standards, and professional certification. DRII’s goals are to create a base of common BCP knowledge through education, assistance, and the development of a resource base; to certify qualified individuals; and to promote the credibility and professionalism of certified professionals.
Disaster Recovery Journal
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Developing a Solution-Based
Global Business Continuity Program
Recovering People:
The Most Critical Part of Your Recovery Plan
Best Practices in Electronic Vaulting
and Backup Strategies
Protecting Communications:
Real World Lessons from the Fortune 500
Achieve Your BC Goals With Little Or No Resources
The Disaster Recovery Institute International (DRII) Certification Process
