Breakout Track 2
Monday 2:45 - 3:45 p.m.
Strategic Session 2
Achieving Disaster Tolerance in Data Centers
Tom Clark, Liberty Mutual Insurance
Data centers have become a significant focus during the last 20 years as technology has dramatically evolved. Companies are getting more applications, more operating systems, more platforms, more hardware, and more IT stuff. It has become critically important to simplify the complexity of the infrastructure so the effective management of the IT infrastructure is possible. This session will cover the different phases required to achieve better disaster tolerance including how to best determine what the threats and risks are to your data center.
Tom Clark, CBCP, MBCI, is the director of IT infrastructure continuity services for Liberty Mutual Insurance in Portsmouth, New Hampshire. He is certified in Homeland Security Level 3 (CHS-III), a Certified Business Resiliency Manager (CBRM), and a published author.
Managerial Session 2
Controversy and Crisis Management
Raychel Oshea- Patino, PVH
Sean Murphy, Lootok
The threat of controversy lies in every organization. As today’s consumer gets information real-time, the need for companies to adopt a proactive stance in PR and crisis communications continues to increase. More and more battles are won and lost in the media, leaving even those organizations that lack a formal crisis management process no choice but to respond at time of the event. Learn insights from critical, decisive actions taken by one of the largest global apparel companies.
Since 2006, Raychel O’Shea Patino manages the business continuity program for PVH (formerly Phillips Van Heusen) from its corporate headquarters in New York City.
Sean Murphy is the CEO of Lootok, a specialized business continuity management (BCM) consulting firm headquartered in New York City.
Technical Session 2
DDoS from the DR Perspective
Jason Stradley, BT Global Services
In recent months there have been numerous high-profile Distributed Denial of Service (DDoS) attacks launched against very well-known organizations. This session will focus on some high level approaches to defending against DDoS type attacks and some approaches to leveraging traditional DR response / recovery and restoration techniques as a part of the defensive framework. Session participants will come away with an understanding of the basic types of DDoS attacks, some basic defensive approaches and an overall understanding of what is required to develop and sustain a viable program to defend against such attacks.
Jason Stradley is a principal security consultant and the security practice lead in the United States and Canada for BT (British Telecom) Global Services.
Emergency Response Session 2
The Importance of Partnerships in Building Resiliency in the Communications Infrastructure
Michael Echols, Office of Cybersecurity and Communications (CS&C)
In order to respond to the increasing number of disasters, it is paramount to leverage partnerships between multiple stakeholders in emergency management. The Office of Cybersecurity and Communications (CS&C) will discuss how coordination between Federal, State, and local government, and telecommunication industry partners facilitates effective disaster response. Attendees will learn how to effectively orchestrate public-private partnerships to improve emergency communications and about the importance of CS&C priority service programs.
Michael Echols is the chief of the government industry planning and management branch, Office of Cybersecurity and Communications (CS&C).
Advanced Session 2
Plan for the Impacts, Not the Scenarios
Roswitha Firth , Enterprise Products
This session examines a planning strategy that starts with possible impacts and leads the attendees through creating a decision-making process to address each type of impact. By shifting the focus to plan for the potential impacts, rather than trying to create different plans for each type of event, crisis, or disaster (and never being able to plan for every scenario), we can create more effective plans. The session will include practical tips for incorporating this type of planning into existing BCPs, as well as suggestions for shifting from scenario-based to impact-based plans over a period of time.
With more than 14 years of experience in IT, Firth has specialized in BC and DR for the past 12 years.
Information Session 2
Otters, Seahorses, and Sharks … oh my! How do You do BCP for a World-Class Aquarium?
Regina Phelps, EMSS
Thomas Uretsky, MB Aquarium
The Monterey Bay Aquarium (MBA) is a world-class aquarium that has a significant research and education component. So how do you manage a business continuity and emergency response program for one of the world’s great institutions with iconic and endangered species? Carefully! The MBA has some unique challenges and risks. They started developing business continuity plans in 2006 and since that time has developed an extensive program. Learn how the MBA meets the challenges of planning for this dynamic, living environment. And those otters are so cute!
Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic, and contingency planning.
Thomas M, Uretsky, MPA, is senior manager of security, emergency operations chief of staff for Monterey Bay Aquarium.