Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Post-Conference Classes

Post-Conference Courses

Earn up to 16 CEAPs per class by attending a post-conference course


Emergency Operations Centers: The Critical Tool for Event Management

Wed., March 24, 1:30 p.m. - 5:00 p.m.
Thurs., March 25, 8:30 a.m. - 5:00 p.m.
$995 per person
Presenter: Regina Phelps

new_folder-069.jpgAn Emergency Operations Center (EOC) is critical for effective managementof an event. It allows for command, control, and communication,and also helps to prevent the formation of “silos” that commonly developin an emergency environment.

This workshop covers everything you need to know to design both thecommand center and the team that manages the event.

The workshop will cover:

• Risk assessment – where to have one?
• Physical design factors
• Incident Command System
• Equipment and tools
• The team - Who should be involved?
• Incident Assessment
• Incident Action Plans
• Communication concerns and solutions
• Role of senior management
• Sustained operations
• Forms and processes
• Virtual EOCs

Regina Phelps is an internationally recognized expert in the field of emergencymanagement and contingency planning. She is founder of Emergency Management& Safety Solutions, a consulting and training firm.


How to Build and Implement Effective Business Continuity Practices

Wed., March 24, 1:30 p.m. – 5:00 p.m.
Thurs., March 25, 8:30 a.m. – 5:00 p.m.
Friday, March 26, 8:30 a.m. – 12:00 p.m.
$1,495 per person (limited to 10 participants)
Presenter: Randall Till, CBCP

new_folder-099.jpgJoin this session to learn how to develop and implement strongbusiness continuity practices within your organization. The instructorwill present the key components associated with a BC Program anddemonstrate proven planning techniques and strategies to help guide theprogram. Participants will have time to actively explore the key concepts,strategies and tools that go into building good business continuity plans.The class will:

• Review examples of proven techniques, processes and tools
• Review lessons learned and potential roadblocks to success
• Discuss specific issues, concerns and challenges from class participants

The goal of this two-day session is to provide attendees with anavenue to explore areas of interest, address issues and concerns, andgain valuable insights into proven BC practices.

Randall Till, CBCP, has more that 20 years experience as a BC planner andhas learned to navigate the hardships and roadblocks associated with implementingBC strategies and practices within an organization. Class attendance is limited toensure a valuable learning experience.


CBRA Seminar: Certified Business Resilience Auditor

Wed., March 24, 1:30 p.m. - 5:00 p.m.
Thurs., March 25, 8:30 a.m. - 5:00 p.m.
Fri., March 26,, 8:00 a.m. - 12:00 p.m.
$2900 per person; $2610 for DRJ conference attendees
Presenter: Rick Wellman
Important Notice: Registration For This Course Is Now Closed

new_folder-095.jpg The CBRA Seminar teaches students how to conduct a business continuity program audit. It provides a comprehensive and in-depth audit methodology to help you determine the effectiveness, adequacy, and quality of an organization’s business continuity program and is designed for anyone who wants to:

• Learn audit concepts, principles, and a step-by-step methodology
• Conduct a BC program assessment within their own organization
• Provide BC program audit consulting services

CBRA (Certified Business Resilience Auditor) is BRCCI’s business resilience auditor designation. A CBRA provides independent and objective assurance and consulting expertise to organizations throughout the initiation, analysis, development, implementation, testing, and maintenance process of the business continuity and resilience program.

Take the optional CBRA certification exam and become a CBRA. Learn more about becoming a CBRA at BRCCI website, www.sentryx.com or call 1-800-869-8460.

Rick Wellman, a senior business continuity and resilience trainer and consultant for Sentryx, is a highly skilled subject matter expert.


Successfully Conduct Your First BCP/DRP Drill!

Wed., March 24, 1:30 p.m. - 5:00 p.m.
Thurs., March 25, 8:30 a.m. - 5:00 p.m.
$995 per person
Presenter: Dr. Steven B. Goldman

new_folder-079.jpgYour first BCP (or DRP) tabletop or drill can make or break yourBCP/DRP efforts, including your career. A good job is not sufficient; yourfirst drill needs to be outstanding! This course will teach you how. Duringthis hands-on class, you will learn the elements of how to organize, set up,conduct, and evaluate a successful first BCP/DRP drill. Topics include:

• The company politics of your first drill
• Dr. Steve’s “First Drill” Planning Checklist
• Using incomplete department plans to your advantage
• Painlessly involve IT, PR, and management 20
• 100+ Ideas for scenarios
• What’s in the drill manual
• Expected problems and their solutions
• Critique the Drill and still keep your job
• Using the leverage from this Drill

Dr. Goldman will conduct the class with his lively style, real-life examples,interactive discussions, and hands-on application. Attendees receive a CDof the forms and drill manual template presented in class. You will alsorealistically practice what you learned as you participate in an in-classtabletop drill!

Dr. Steve Goldman is an internationally recognized expert and leading consultantin BCP/DRP exercises. A former Global BCP Manager for a Fortune 500 company,Goldman has developed, conducted, and evaluated hundreds of successful drillsand exercises.


The Complete Professional

Wed., March 24, 1:30 p.m. - 5:00 p.m.
Thurs., March 25, 8:30 a.m. - 5:00 p.m.
Fri., March 26,, 8:00 a.m. - 12:00 p.m.
$1295 per person
Presenters: Barry Pruitt, Michael Herrera, CBCP
Important Notice: Registration For This Course Is Now Closed

new_folder-102.jpg new_folder-103.jpgImprove key skills needed for professional planners – presentation,negotiation, facilitation, and interview skills. See yourself on camera andgain instructor tips/feedback for improvement as a complete professional!Be prepared to organize your ideas, make the presentation, and handlenegotiations with a tough audience. Learn professional techniquesfor managing and keeping interviews on track – and, you’ll gain moreconfidence, poise, and skill through seven specific steps to confident andpowerful presentations, a dozen negotiation tactics and counters, andprofessional interview techniques.

Gain the ability through practice to motivate, persuade, negotiate, andhold the attention of senior management. Find yourself off the sidelinesand speaking up with confidence and power, even during a crisis, byutilizing specific tips for managing the media – while avoiding the numberone mistake of crisis communication! Leave with personal DVD recording,and the essential steps for negotiating agreement to improve results, gainsupport, resources, and the cooperation you need. Bring any of your BC/DR docs to utilize for practice.

Bonus: All participants receive a free six-month membership in CPU– our teleseminar/webinar based Complete Professional University – and a free copy of the four-hour DVD “FASTpractice to Build YourBCP. A $915 value!

Barry Pruitt is president of J&B Pinnacle Business Concepts Inc, has experienceda major business interruption.

Michael Herrera, CBCP, president/CEO of MHA Consulting Inc., has more than17 years BCP consulting and training experience.


Certified CrisisCommunications Planner - CMC 2050

Wed., March 24, 1:30 p.m. - 5:00 p.m.
Thurs., March 25, 8:30 a.m. - 5:00 p.m.
Fri., March 26,, 8:00 a.m. - 12:00 p.m.
$1495 per person
Presenter: John Cullen

new_folder-104.jpg The most serious threat facing an organization is the threat to theorganization’s most important asset – its reputation. To protect theorganization from reputational threats requires careful, thoughtful, detailedplanning and a methodology for inculcating a culture of organizationalcrisis preparedness.

In this two-day course, you will learn how to prepare the organization forinevitable threats to reputation, execute the crisis communications plan,and, after a crisis, assess and do what must be done. Attendees will becertified as crisis communications planners.

For more information, contact Lynnda@theicor.org or to download abrochure visit http://www.theicor.org/pages/courselisting.html.

John Cullen is an ICOR faculty member and a partner with Foresight PR, afull-service public relations firm. Foresight PR’s specialty is the prevention ofcommunications crises, or, if called in the midst of a crisis, a minimization ofreputational harm.


Overview to the 6 Core BCM Competencies in BCI’s Good Practice Guidelines (GPG)

(POC-7a) Course with CBCI Exam
Wed., March 24, 1:30 pm - 5:00 pm
Thurs., March 25, 8:30 am – 5:00 pm
Fri., March 26, 8:30 am - Noon
$1495 per person (includes access to a World-Class e-learning and testing system)

(POC-7b) Course Only
Wed., March 24, 1:30 pm – 5:00 pm
Thurs., March 25, 8:30 am – 5:00 pm
$995 per person (includes access to a World-Class e-learning and testing system)

(POC-7c) Exam Only
Fri., March 26, 8:30 am – Noon
$500 per person includes access to a World-Class e-learning and testing system)
Presenter: Marie-Hélène Primeau, MBCI, Premier Continuum

bci.jpgThis standard 5 day training course has been condensed down into a two day overview format that will serve as an intensive and interactive review of the BCM Lifecycle as outlined in the BCI’s 6 Core BCM Competencies that make up the Good Practice Guidelines (GPG).

1.BCM Policy & Program Management
2.Understanding the Organization
3.Determining Business Continuity Strategies
4.Developing and Implementing a BCM Response
5.Exercising, Maintaining and Reviewing BCM Arrangements
6.Embedding BCM in the Organizations Culture

All attendees will also receive free access to the BCI’s world-class e-learning system in order to allow for pre-conference studies as well as additional preparation prior to sitting for the BCI Certification Examination. The concepts and topic areas of the examination were derived from an analysis study of the BCI’s GPG completed by BCI subject Matter Experts (SMEs).

For more information contact Tammy.lewis@thebci.org or Tel: 703-637-4424

Marie-Hélène Primeau, MBCI, is a member of the Business Continuity Institute (MBCI) and a Chartered Accountant (CA). She has been advising organizations (within the public and private sectors) in setting up, exercising, maintaining and auditing their business continuity program for over 7 years. She is a certified training provider of the Business Continuity Institute.