Breakout Track 3 - Monday, 4:15 - 5:15 p.m

Strategic Session 3

Crisis Coach and Social Media Risk Impact

Novice/Intermediate

Jim Satterfield, Firestorm

Satterfield

How you answer the question “What should we do now?” can have far reaching implications for your business. Your company will need assistance that focuses on the human, operational, reputational and financial impacts of such a disaster or crisis. Making decisions in a crisis is a challenge to any organization. Managers are rarely trained in crisis management and crisis communications. Today, the way we prepare for and respond to crises is completely different. Social media is a game changer. Today’s continuity plans need to address social media risk as part of an all hazards approach.

James (Jim) W. Satterfield, president/COO of Firestorm, has experience as president, CEO, and COO of various public and private companies.

Managerial Session 3

Minding the Gap Between BC, DR and CM: Aligning Programs for a More Resilient Organization

Novice/Intermediate

Tracey Forbes, SunGard Availability

Forbes

Holistic BC/DR/CM programs are touted by the standards, discussed extensively both at conferences and amongst practitioners, and written about frequently; but the reality is that in most organizations, responsibility for elements of BC/DR/CM programs spans multiple departments and those departments often have very different agendas and perspectives. So the challenge many organizations face is how to assure all stakeholders are working collaboratively to identify and reduce organizational risk.

Tracey Forbes, vice president of software business development at SunGard Availability Services, oversees product development and management and quality assurance departments at SunGard.

Technical Session 3

How to Integrate Cloud-Based Disaster Recovery into your
Company’s Existing Business Continuity Strategy

Novice/Intermediate

Richard Cocchiara, IBM

Richard Cocchiara

Attendees will learn how cloud-based disaster recovery can help mitigate risks that were too costly to mitigate before. A step-by-step approach to integrate cloud into the disaster recovery strategy will be included. Discover how to avoid the pitfalls of cloud based recovery and what to look for when introducing cloud into the DR strategy. This presentation will help the audience understand how to integrate cloud-based disaster recovery services into their company’s existing business continuity strategy using a step-by-step approach to achieving improved resilience using cloud while lowering costs and risks.

Richard Cocchiara is chief technology officer for IBM Business Continuity & Resiliency Services

Emergency Response Session 3

Six Secrets for Surviving (and Thriving) with a Mobile Workforce

Novice/Intermediate/Advanced

Inka Traktman, EVault

Traktman

As the line between work and personal life continues to blur, more organizations are looking to harvest the benefits of encouraging employees to bring their own smartphones, tablets and laptop computers to the workplace. This change allows companies to see increased productivity and gives a competitive edge. In this new mobile world, IT now plays a pivotal role in ensuring business continuity, productivity and risk mitigation when it comes to mobile device management and endpoint data management. Hear insights into industry trends, and how to deal with day-to-day challenges.

Inka Traktman, EVault Endpoint Protection product marketing manager, is a 20-year veteran in product marketing. She has been involved in developing and launching new technologies and solution strategies worldwide.

Advanced Session 3

This is a Disaster Declaration! This is not a Test

Intermediate/Advanced

Richard Dolewski, Velocity Tech Solutions

Dolewski

Examine two simultaneous business systems disasters. Come and hear the actual account of the events, actions and challenges faced by both companies in these real world situations. Hear step by step the timelines and events surrounding the disasters, the declarations, and the remedies applied in both situations. Discussion will also include the internal and external influences that came into play as the scenarios unfolded. You be the judge. At the end of this session you will give them their report card.

Richard Dolewski is vice president disaster recovery and a certified disaster recovery planner with more than 25 years of experience in Information Technology.

Information Session 3

Leveraging Horizon Scanning to Deliver Greater Supply Chain Resiliency

Novice/Intermediate/Advanced

Steve Mellish, FBCI

Steve Mellish, FBCI

Horizon scanning provides BC professionals with information on near term threats and longer term trends that can shape future BC capability requirements. Drawing upon BCI primary research, this presentation will consider supply chain resiliency specifically and the trends which are driving consistently high levels of disruption as well as the emerging threats coming from outside the traditional domain of business continuity planning. The presentation will ask delegates to consider how the profession can rise to the challenge and provide their organization with clear indicators on supply chain readiness and build confidence in the resilience of key supply chains.

Steve is currently a Director of Mellish Risk & Resilience Limited, which specializes in risk and business continuity management with an emphasis on cultural acceptance and leadership behaviors. He became a Fellow of the BCI (Business Continuity Institute) in 2000. In December 2012, Steve was elected to the position of Chairman of the BCI for the second time (previously 2004-2006).