Post-Conference Courses

POC-1: From BIA to Resiliency: How to Align IT with the Goals of Your BC/DR Program and Build a Mature Resiliency Program

Wed., March 20, 1:30 p.m. - 5:00 p.m.

Thurs., March 21, 8:30 a.m. - 5:00 p.m.

Friday, March 22, 8:30 a.m. - 4:00 p.m.

$1,750 per person

Presenter: Sudhir Gadapelli

Sudhir Gadapelli

This hands on workshop is designed for BC/DR practitioners who are tasked with building a mature, technology centric recovery and resiliency program capable of meeting the BC & DR goals of any organization. All workshop participants will get licensed templates and reusable models/plans to apply the lessons learned in this workshop to advance their own BC/DR program. All workshop participants will get a manual, course material, course completion certificate, along with an iPad2 (16G Wi-Fi, while supplies last - subject to eligibility - contact 614-286-2962 for more details). Future versions of this class will be released as an interactive iPad compatible training program. All workshop attendees are eligible to access future versions of the course material including templates at no additional cost.

Participants who are actively engaged in class discussions and complete the required exercises will qualify for the "Certified IT Disaster Recovery Planner" credential. This course is eligible for continuing education credits and professional development units from DRII and PMI.

Key learning objectives and takeaways include:

  • How to conduct Business Impact Analysis (BIA) and risk assessments
    • Templates to conduct BIA/risk assessments in your organization.
  • How to uncover dependencies between IT services and business processes.
    • Templates to track the dependency between IT services and business processes.
  • How to determine business process priorities
    • Templates to evaluate and prioritize business processes.
  • How to measure the current state of IT infrastructure recoverability.
    • Templates and guidelines to quantify & assess recovery capabilities.
  • How to develop the DR strategic plan
    • Templates to document the target state recovery architecture.
    • Design guidelines to model your DR program.
    • DR Project Management Plan
  • How to incorporate ITIL and ITSM concepts into your DR planning program
    • Strategies to align your DR program with IT Service Continuity Management (ITSCM).
    • Tactics to integrate DR planning with Change Management.
  • How to quantify the benefits of your BC/DR program (calculating the TCO & ROI).
    • Techniques to calculate TCO, ROI, VOI & BOI (Return, Value and Benefit of Investment).
  • How to conduct BC exercises and DR tests:
    • Templates to conduct checklist, tabletop, DR tests and BC exercises.
    • Techniques to incorporate lessons learned to improve BC/DR program capabilities.
    • Techniques to solicit constructive feedback and exploit failure as an opportunity to improve your BC/DR program.
  • Governance, Risk and Compliance (GRC) and BC/DR: An integrated approach to GRC and BC/DR planning.
    • Techniques to measure the maturity of your BC/DR program, set performance benchmarks and demonstrate progress.
  • Putting it all together: Attendees will apply lessons learned to develop a “quick hit” DR strategy, or participate in a tabletop exercise to practice recovery drills.
    • A minimum of 12 participants are required to execute the tabletop test scenario.

Sudhir Gadepalli is chief mentor for Enterprise Resiliency Services. He holds a Master’s degree in Computer Science and Engineering, as well as certifications in project management, business continuity, disaster recovery planning, enterprise architecture and it service management.

POC-2: Building Core Resiliency in Individuals and Your Organization:Tools, Tactics and Techniques

Wed., March 20, 1:30 p.m. - 5:00 p.m.

Thurs., March 21, 8:30 a.m. - 5:00 p.m.

$1,295 per person

Presenters: Dr. Robert C. Chandler, Ann SanCartier

Wellman Ann

Emergency responders, crisis team members and DR personnel face critical challenges in the emergency response context that can break them down emotionally, physically and cognitively.

Beyond certain optimal threshold levels such situational factors can create significant dysfunctional physical and mental impacts (both short and long term), erode performance, harm their well-being and undermine effective response/management. Among the most significant repercussions is the impact on the cognitive capabilities and decision-making as well as the health, safety and well-being of the individual.

This workshop shall enable you to master the essential priorities, strategies, techniques, and normative best practices to enhance personal and organizational resiliency for these factors; learn techniques and tools to manage and cope successfully; and equip you to improve both individual and organizational performance as well as diligently ensure the health/well-being and readiness/endurance of your key people.

  • Three categories of stress that negatively impact people

  • Advanced training objectives, techniques and approaches for building resiliency

  • Recognizing warning signs and effects of dysfunctional situational stressors

  • Role for Critical Incident Stress Management Teams (CISMT) in preparation and response

  • Approaches for coping, management and de-briefings – one on one; peer; group and mass

Participants shall:

  • Discover strategies for building and sustaining individual and organizational endurance

  • Discuss applications of concepts for their unique situations and challenges

  • Participate in learning exercises to develop and enhance knowledge and skills

  • Receive feedback on their exercise performance

  • Create summary action item checklists and useful takeaways

Dr. Robert C. Chandler, (Ph.D., University of Kansas; M. A. Wake Forest University; B. A. Harding College) is professor of communication and director of the Nicholson School of Communication at the University of Central Florida (UCF).

Ann SanCartier is the senior coordinator for the Center for Crisis Communication at the University of Central Florida, Nicholson School of Communication. She complements the center’s purpose to improve the world’s ability to better understand, apply, and learn about crisis communication.

POC-3: CBRA Seminar: Certified Business Resilience Auditor

Wed., March 20, 1:30 p.m. - 5:00 p.m.

Thurs., March 21, 8:30 a.m. - 5:00 p.m.

$1,695 per person

Presenter: Rick Wellman

Registration For This Course Is Closed

Rick Wellman

The CBRA Seminar teaches students how to conduct a business continuity program audit. It provides a comprehensive and in-depth audit methodology to help you determine the effectiveness, adequacy, and quality of an organization’s business continuity program and is designed for anyone who wants to:

  • Learn audit concepts, principles, and a step-by-step methodology

  • Conduct a BC program assessment within their own organization

  • Provide BC program audit consulting services

CBRA (Certified Business Resilience Auditor) is BRCCI’s business resilience auditor designation. A CBRA provides independent and objective assurance and consulting expertise to organizations throughout the initiation, analysis, development, implementation, testing, and maintenance process of the business continuity and resilience program.

Take the optional CBRA certification exam and become a CBRA. Learn more about becoming a CBRA at BRCCI website, www.sentryx.com or call 1-800-869-8460.

Rick Wellman, a senior business continuity and resilience trainer and consultant for Sentryx, is a highly skilled subject matter expert.

POC-4: CERT Resilience Management Model

Wed., March 20, 1:30 p.m. - 5:00 p.m.

Thurs., March 21, 8:00 a.m. - 12:00 p.m.

$800 per person

Presenter: Dr. Nader Mehravari

Registration For This Course Is Closed

Dr. Nader Mehravari

The CERT-RMM training will introduce the model-based process improvement approach for managing operational resilience.
The training is composed of lectures, exercises and practical sessions with ample opportunity for discussion. After attending the training, attendees will understand the concepts of operational resilience and operational resiliency management, obtain a working knowledge of CERT-RMM process areas, and be able to begin process improvement efforts in their organization. Some of the objectives of this training are to:

  • Acquire a working knowledge of operational risk, operational resilience, and resilience management, as well as their interrelationships.

  • Enable participants to: Understand the model structure. Understand the challenges of managing operational resilience.Understand how CERT-RMM is used to appraise an organization’s capability for managing operational resilience.

  • Serve as guidance to begin planning for a process improvement effort in your organization.

Throughout the training, participants will be able to evaluate their current business continuity, security, information technology operations and other preparedness practices to identify areas for improvement, and also recognized areas where improvements are not required.

Topics include: Introduction to operational risk, resilience, and resilience management; Introduction to model-based process improvement; Overview of CERT-RMM model components; High-level review of the CERT-RMM process areas; and adopting, initiating, and sponsoring a process improvement approach.

Dr. Nader Mehravari, MBCP, MBCI, of CERT Cyber Resilience Center Software Engineering Institute at Carnegie Mellon University. He is an experienced practitioner in disaster recovery, business resiliency, continuity of operations, preparedness planning, information security, and associated operational risk management.

POC-5: TIFM 2010: Certified Data Center Professional (CDCP)

Wed., March 20, 1:30 p.m. - 5:00 p.m.

Thurs., March 21, 8:30 a.m. - 5:00 p.m.

Friday, March 22, 8:30 a.m. - 5:00 p.m.

$1,345 per person (special pricing for DRJ attendees)

Presenter: Jim Nelson

Jim Nelson

Join the elite group of Certified Data Center Professionals! The Certified Data Center Professional course is designed to expose IT, facilities, or data center operations professionals working in and around the data center to the key components of the Data Center.

Business continuity professionals will also benefit from understanding the essential elements of a high-available, fully available, and efficient data center, how to audit the data center, and will learn valuable lessons on how to enable a high-available, flexible, safe, and efficient mission critical Data Center environment for both new and existing sites.

Learn how to set up and improve key aspects such as power, cooling, security, cabling, safety, and more to ensure a high-available data center and avoid costly downtime. Gain excellent practical experience and insights in what works and what doesn’t work when it comes to setting up, maintaining, and running mission critical sites such as the data center.

The course concludes with a certification exam. Attendees who pass the exam will receive the official “Certified Data Center Professional” certificate accredited by ICOR.

If registrants send an email to education@theicor.org upon registering for the course, the course books will be shipped to you via FedEx.

Jim Nelson is the president of Business Continuity Services, Inc. (BCS), a consulting firm specializing in providing resiliency, business continuity, disaster recovery, management system audits, risk management, data center management, and crisis management consulting.

Earn up to 16 CEAPs per class by attending a pre-conference course.