Spring World 2014 - The #1 Conference Dedicated to Business Continuity and Disaster Recovery!

Strategic Session 2

DRJ and Forrester BC/DR Market Study: The State of DR Preparedness

Novice/Intermediate/Advanced

Rachel Dines, Forrester

Rachel Dines, ForresterLearn the current state of enterprise disaster recovery preparedness and technology adoption and how much progress we’ve made over the past few years. The results from the Disaster Recovery Journal and Forrester’s Annual BC/DR Market Study will be reviewed in this session and compared to the results of the last time this survey was run. Coverage will include: Company practices regarding DR planning, plan maintenance and testing; The percentages of companies that have alternate recovery sites and how they provision them (i.e., in-house, traditional outsource, cloud, etc); Current recovery tiers and technology selection; Company confidence in their DR preparations and more. The conclusion will provide an overall assessment of current DR preparedness efforts and provide recommendations and suggestions for improving preparedness.

Rachel Dines’ research focus is on IT continuity and DR services and technologies, next-generation high availability and backup, and data center strategies.

Managerial Session 2

You Say Recover, I Say Resilient

Novice/Intermediate/Advanced

Erika Voss, Microsoft

Johnny Blair, CBCP, Microsoft

Erika Voss, Microsoft Johnny Blair, CBCP, Microsoft BCI Certified SpeakerOften times we are presented with the opportunity to make sure our systems, our environments, our data centers and overall business operations are successful to recover. However, in this day and age, we want to be resilient, and should be resilient. We will focus on the going from recovery, to continuity, to resilience in this session for businesses as a whole. ranging from IT, to operations, to supply chain, and the risks within.

Erika Voss, business continuity manager, with Microsoft is a part of the IEB Devices and Studio’s group. She has more than 20+ year’s experience in emergency response and preparedness, program/project management and security related disciplines in managed services, communications and state government. Voss started the Information System Security Association for Security Professionals (ISSA) Rainier Chapter in Tacoma, Wash., and served the role of interim president. She holds the CBCP, MBCI, CORE professional certifications, is a member of the Red Cross Scientific Advisory Council, teaches online business continuity and emergency response courses, and is completing her second graduate degree in business administration.

Johnny Blair, CBCP, is an Operational Risk Manager for Microsoft’s Enterprise Business Continuity Management program. As an Advisor to the Applications & Services and the Cloud & Enterprise teams he is influencing how cutting edge technology is impacting the resiliency landscape and how it will change future best practices of the Business Continuity industry. Johnny’s prior industry experience includes BlackBerry, Expedia, T-Mobile, and Citibank.

Technical Session 2

Business Impact Analysis to Recovery Strategy: The Next Step

Novice/Intermediate/Advanced

Barney Pelant, Barney F. Pelant & Assc. LLC

Barney PelantOnce the Business Impact Analysis (BIA) has been completed, the next logical step is the formation of Business Recovery Strategies. The BIA should provide you everything you need to develop viable strategies that ensure timely recovery of your operations. In this session you will learn the important and logical steps you need to take with the BIA findings to develop successful strategies that your organization can depend upon following a business interruption.

Barney Pelant, MBCP, is owner and director of Barney F. Pelant & Associates LLC. His professional background includes more than 30 years focusing on business continuity planning, disaster prevention and recovery. Pelant’s technical experience ranges from the design and development of domestic and international business centers, to the development of contingency plans to ensure their ongoing viability.

Emergency Response Session 2

How to Effectively Take Action on Lessons Learned

Intermediate/Advanced

Debra Zoppy, Guardian Life

Marc Sokol, Guardian Life

Debra Zoppy, Guardian Life Marc Sokol, Guardian Life FS-ISAC This session will cover the practical aspects of deriving lessons learned from cyber and physical incidents, adapting and applying them to an organization’s environment and then developing an implementation and educational plan. In addition, they will cover strategies for getting acceptance and support from senior leadership in order to ensure operational success.

Debra Zoppy serves as corporate crisis and risk management services for The Guardian Life Insurance Company of America. She manages the business resiliency program, disaster recovery testing program, crisis council, and operational risk services program.

As Guardian Life Insurance Company’s corporate chief security officer and head of operational risk management, Marc Sokol oversees the design, establishment, implementation and governance of the operational risk management programs. Sokol is also a director on the Board of the Financial Services Information Sharing and Analysis Center (FS-ISAC)

Advanced Session 2

Navigating Risk: Shining a Light on Resiliency Strategies for Better Business Results

Intermediate/Advanced

Dr. Larry Ponemon, Ponemon Institute

Paige Poore, IBM

Dr. Larry Ponemon, Ponemon Institute Marc Sokol, Guardian Life Discover findings from a global study of 2000 professionals and discuss how you can make the case for an improved return on your resilience investment. Find answers to those $64 million dollar questions on how much incidents both small and major cost and the forecast for the frequency of those events. Also revealed will be the challenges faced and tactics employed in addressing the changing needs of IBM’s continuity business and how similar practices can put your business in a competitive advantage.

Dr. Larry Ponemon is the chairman and founder of the Ponemon Institute, a research “think tank” dedicated to advancing privacy, data protection and information security practices.

Paige Poore is the director of global business continuity for IBM Corporation, and has direct responsibility for establishing and guiding the governance of IBM’s internal business continuity management system.

Information Session 2

Seven Deadly Sins of Alert Notification Systems

Novice/Intermediate/Advanced

Tony Schmitz, Send Word Now

Tony Schmitz, Send Word Now Critical mistakes can lead to ineffective communications during a crisis. An organization can have the best service provider and product, but if implementation is not 100 percent correct and employees are not properly trained, mistakes can happen. These errors can be costly, not only financially but risk the lives of your employees, your structures and your ability to recover. Learn the seven deadly sins of alert notification systems and discover things to avoid when using ENS solutions. These tips could save your organization from suffering devastating financial, structural and human loss.

Tony Schmitz, CEO of SendWordNow, has been an entrepreneur and business executive since 1983, creating and building value for technology companies across the New York region.