Spring World 2014 - The #1 Conference Dedicated to Business Continuity and Disaster Recovery!

Pre-Conference Course 1

Everything You Need to Know to Design a Successful Exercise

Sat., March 29, 9:00 a.m. - 5:00 p.m.

Sun., March 30, 8:30 a.m. - 11:30 a.m

$1495 per person

Presenter: Regina Phelps

Regina Phelps, EMSS Learn from the exercise master, Regina Phelps, who conducts more than100 exercises a year. If you have a documented emergency plan but have not tested it, you might discover that your document is less than sufficient. There are really only two ways to find that out. One is to have an actual disaster; the other is to do an exercise. The latter is usually a better learning experience and is certainly a lot less stressful. This workshop details everything you need to do to design a successful exercise from the ground up. You will walk out of this workshop with a draft of your next exercise planned and a copy of Phelp's new book.

The workshop will cover:

  • Six types of exercises.
  • The exercise Design Team.
  • The exercise plan.
  • Creating exercise injects.
  • Developing A-V tools.
  • Selecting and training a Simulation Team.
  • Rules of exercise facilitation.
  • Writing the after-action report.

You will:

  • Participate in an advanced tabletop exercise.
  • Develop the outline for your own tabletop exercise.
  • Receive feedback on your exercise design.
  • Receive a copy of Phelps' new book, From Response to Recovery – Everything You Need to Know to Create a Great Exercise.

Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic, and contingency planning. Since 1982, she has provided consultation, training, and speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting and training firm.

Pre-Conference Course 2

Introduction to Enterprise Resiliency Planning

Sat., March 29, 9:00 a.m. - 5:00 p.m.

Sun., March 30, 8:30 a.m. - 11:30 a.m

$995 per person

Presenter: Sudhir Gadepalli

Notice: Registration For This Course Is Closed

Sudhir Gadepalli View the PDF This course will take attendees beyond the realm of standard business continuity and disaster recovery management into the field of enterprise resiliency planning. Attendees will walk away with practical and tactical implementation strategies, proven techniques, and supporting templates to build a comprehensive and sustainable resiliency program that is fully aligned with the continuity and recovery goals of any organization.

Attendees will explore various planning models, architectures, strategies and best practices to develop a mature enterprise resiliency program from the ground up. Attendees will use proven, field tested reference frameworks and templates to create deployment plans that address resiliency requirements across the technology, people and business process dimensions of every organization. Major learning outcomes include:

  • How to establish a solid foundation for your enterprise resiliency program.
  • How to conduct an enterprise risk and resiliency analysis that exposes gaps in recovery preparedness and paints a comprehensive picture of your program requirements.
  • How to define business process and technology recovery priorities.
  • How to align IT with the goals of your BC/DR program.
  • Coverage areas include:
  • Explore technology recovery and IT service continuity architectures.
  • Examine the differences between DR and IT service continuity.
  • Develop strategies to implement service continuity goals.
  • Evaluate technologies and architectures for high availability.
  • How to design with resiliency in mind.
  • Testing and validation.
  • Develop action plans that address business continuity, incident management and crisis management goals.

Sudhir Gadepalli serves as the chief mentor and strategy officer of Enterprise Resiliency Services, a major BC/DR, risk management and resiliency services training and consulting firm.

Pre-Conference Course 3

CMC 2050: Crisis Communication Planner

Sat., March 29, 9:00 a.m. - 5:00 p.m.

Sun., March 30, 8:30 a.m. - 11:30 a.m

$1495, special DRJ price $1345

Presenter: John Cullen

Notice: Registration For This Course Is Closed

John Cullen An organization in crisis faces many grave threats. Employees can be in physical danger. Buildings can fall. Customers can be lost. But the most serious threat is and always will be the threat to the organization's most important asset – its reputation. To protect the organization from reputational threats requires careful, thoughtful, detailed planning and a methodology for inculcating a culture of organizational crisis preparedness,

Learn how to prepare the organization for inevitable threats to reputation, execute the crisis communications plan, then, when the crisis has passed, assess and do what must be done before the next threats occur.

We'll examine:

  • The role of the crisis communications plan as part of the BC program.
  • Crisis leadership qualities and the effects of stress
  • The value of preserving an organization's reputation
  • How reputations are strengthened and weakened
  • How instinct serves you poorly in a communications crisis.
  • Crisis communications do's and don'ts
  • Crisis communications strategies
  • The role of “change” in an organization
  • Basic strategies of internal communications
  • The importance of media training for a spokesperson
  • How to construct a strong message
  • The roles of the Crisis Management Team & Crisis Communications Team
  • Basic audiences and basic means of communication
  • The role and capabilities of the spokesperson
  • Essential elements that should be included in crisis communications plan.
  • What to do and what to avoid when responding to a crisis event.
  • How to assess communications performance before, during and after a communications crisis

John Cullen is an ICOR faculty member and a partner with Foresight PR, a full-service public relations firm.

Pre-Conference Course 4

IT/DRP/Certified Business Resilience IT Professional

Sat., March 29, 9:00 a.m. - 5:00 p.m.

Sun., March 30, 8:30 a.m. - 11:30 a.m

$1695 per person

Presenter: Rick Wellman

Rick Wellman Today's businesses rely heavily on a robust and resilient information technology (IT) and telecommunication infrastructure to deliver essential business services in order to meet company mission, objectives, and key targets. This dependence on information technology stems from several requirements and demands.

This CBRITP course teaches students how to develop, test, and maintain an IT disaster recovery plan for recovering IT and telecommunications systems and infrastructure in the event of a disaster or business disruption.

The workshop provides a comprehensive step-by-step IT disaster recovery plan development methodology, and presents key IT availability planning concepts and principles including continuous and high availability.

Students will learn various recovery techniques, strategies, and practical methods that will help them to build a robust and resilient technology support infrastructure and critical process recovery capability to ensure a fast and efficient recovery of business operations and mission-critical IT systems, applications, and data.

Students will receive a workbook and take-home disaster recovery plan templates.

Students may also take the optional multiple-choice CBRITP (Certified Business Resilience IT Professional) certification exam.

For more information on this course and outline, please visit www.sentryx.com or call 1-800-869-8460.

Rick Wellman, a senior business continuity and resilience trainer and consultant for Sentryx, is a highly skilled subject matter expert with more than 25 years of training and consulting experience.

Pre-Conference Course 5

Practical Tools and Techniques for Launching Your Continuity Program

Sat., March 29, 9:00 a.m. - 5:00 p.m.

Sun., March 30, 8:30 a.m. - 11:30 a.m

$1995 per person

Presenter: Scott Ream

Notice: Registration For This Course Is Closed

Scott Ream Business recovery (BR) plans are the starting point toward effective, integrated recovery strategies for the institution that augment the investment already made in emergency management.

These plans document departmental dependencies and vulnerabilities on staff, technology, utilities, suppliers and each other as well as strategies to recover critical services meeting recovery objectives.

Managers learn where they can provide for themselves and where they need to depend on others inside or outside the institution. Come attend this hands-on workshop where you will receive guidance and direction as you build a comprehensive BR plan using a proven Word template and learn seven simple steps to keep BR plans current and relevant.

Objectives:

  1. Introduce attendees to the elements of a comprehensive business recovery plan. Every attendee will be provided with an MS Word BR plan, business impact analysis questionnaire, other useful training materials to support departmental planning including list of available 3rd party planning tools.
  2. Discuss with attendees how to engage, communicate with and commit mgmt to an appropriately scaled BR program.
  3. Teach attendees how to keep business recovery plans current and relevant.

All consultants considering attending this class need to contact Virtual Corp directly via sream@virtual-corp.net or (973) 426-1444

Scott Ream founded Virtual Corporation in 1994 specifically to assist organizations with implementation of appropriately scaled, sustainable business continuity programs. Ream has written numerous articles on the subject of business continuity maturity, is a frequent speaker at industry conferences and is the creator of Virtual Corporation's landmark Business Continuity Maturity Model.