|Breakout Track 4 - Tuesday, 1:30 - 2:30 p.m .|
|Breakout Track 4 - Tuesday, 1:30 - 2:30 p.m .|
Strategic Session 4
The 10 Most Important Resilience Lessons From the Last Decade
Kevin Cunningham, UBS AG
This session will detail the 10 most important lessons-learned from events of the last decade. Based on research and industry experience, learn the 10 lessons-learned that are a must-have in order to be better prepared. Digested into simple, easy and actionable steps, learn what industry leaders need to know to effectively prepare and respond to disasters. This is an essential session for anyone who wants to increase their program’s impact and effectiveness during a disaster
Kevin Cunningham is the Americas regional head of business continuity and crisis management for UBS AG, one of the world’s largest financial institutions.
Managerial Session 4
Orange Trucks and Wild Tornadoes: A Supply Chain Case Study and How This Generated a Comprehensive BIA
William Marotz, Schneider Natl. Inc.
Edward (Ted) Brown, KETCH Consulting
On April 3, 2012, the Schneider National Operating Center in Dallas, Texas took a direct hit from a tornado. This presentation provides information on how Schneider’s Dallas facility prepared, what occurred, and how customers were supported. Details of the process will be presented as well as the leadership, backing and growth of the BIA. If you’ve never seen orange trucks flying or you’re trying to justify/execute a BIA, don’t miss this session.
William Marotz, MBCP, MBCI, is the disaster recovery/business continuity coordinator for Schneider National, Inc.
Edward (Ted) Brown, CBCP CBCV MBCI, is president and CEO of KETCHConsulting.
Technical Session 4
Will it Work? Testing IT Business Continuity and Disaster Recovery
Jean Anderson, Cisco Systems
When Cisco Systems deployed our data center IT business continuity and disaster recovery services, we met the challenge to validate that each application’s recovery met the application’s RTO/RPO. By developing standard, repeatable test plan templates, processes, and schedules, we used the opportunity to train staff worldwide on IT incident disaster response and recovery. This model tests application recovery for common IT business interruptions up to and including complete production data center failures. Required test times continue to shrink while confidence and enthusiasm grow. It Works!
Jean Anderson, is a Cisco business continuity and disaster recovery data center IT service manager deploying best-in-class corporate and IT BC/DR solutions at Cisco Data Centers world wide.
Emergency Response Session 4
Best Practices in Accounting for People during Crisis Events
Terri Howard, FEI BH
In the chaotic environment of a critical event, it is essential that an organization has accounted for their people. Learn how a comprehensive accounting for people plan will allow security personnel to focus on incident management and business recovery efforts. Learn ways to properly position your organization to effectively respond to information inquiries while ensuring other response and recovery operations can proceed.
As FEI’s senior director, Terri Howard is responsible for working with corporate clients to ensure companies are prepared for, can respond to and recover from a crisis incident.
Advanced Session 4
Ensuring Business Resiliency In The Face of DDoS
Denise Anderson, ISAC
Kaivan Rahbari, FIS
Financial Institutions have been hit with Distributed Denial of Service (DDoS) attacks from various sources over the years. The technical teams have for the most part successfully defended against the attacks, but it has taken much internal and external coordination and cooperation. Come hear how financial institutions have maintained business operations and employed customer communication strategies to ensure that online banking services have remained in place and that customers can process transactions.
Denise Anderson is vice president FS-ISAC, government and cross sector programs at the Financial Services Information Sharing and Analysis Center.
Kaivan Rahbari is chief risk officer for North America and head of global business continuity for FIS. He is charged with leading the strategic development and implementation of FIS’ transformational security and risk initiatives, as well as oversight of regulatory exams, response management and supervisory affairs. Rahbari has more than 29 years of risk, security, technology and banking industry expertise, and he has enjoyed a career spanning more than 19 years with FIS.
Information Session 4
Is Your RTO Really MAD?
Frank Lady, BOA
Colleen Huber, Great Lakes
Deborah Higgins, The BCI
Discover the importance of understanding and applying key definitions across the organization. A skit will highlight the confusion that can result from a lack of differentiation between the concepts of “maximum allowable downtime” and “recovery time objective.” Highlighted will be the key resources, the DRJ Glossary of Terms and the BCI Dictionary, within the larger context of some other key terminology sources, such as ISO 22301.
Frank Lady serves as a senior vice president of business continuity for Bank of America’s global Technology Infrastructure organization.
Colleen Huber is responsible for the business continuity planning program for Great Lakes and is chair of the DRJ Editorial Advisory Board.
Deborah Higgins joined the BCI as technical and learning manager in April 2012.