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Summer Journal

Volume 29, Issue 3

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The world of emergency management is becoming increasingly interconnected and interdependent, and as the emergency management profession grows, the risks become more complex. From 9/11 and Katrina in the past to the Cascadia fault in the future — how and with what is the emergency manager in the future going to … manage?

Nobody is more interested in that question than academia. After all, most emergency manager positions require a college degree as well as training and experience in the field. The number of programs offering degrees has increased from just a few in 1995 to almost 300 today.

The debate has been one of consistency and content — what knowledge and skills should emergency management higher education programs integrate into their curriculums to meet the future challenges of the profession?



With over 1 billion people, a more than 7 percent annual growth rate and business-friendly government policies, India offers vast potential for success in the marketplace that few companies can afford to overlook. However, before committing a significant amount of time, talent and financial resources expanding operations into India, know this: While the rewards can be great, so can the risks.

Successful navigation of India’s tax and regulatory environment requires a deeper strategy than simply “follow the laws.” A holistic compliance strategy requires a thorough understanding of the country’s marketplace, business culture and regulatory environment.



(TNS) - As temperatures soared into the 90s again Wednesday, locals stuck by fans and air conditioning and dipped in pools and ponds trying to ride out the latest wave of sweltering heat.

Some professions are shown no mercy, however.

Late Wednesday morning as the mercury just touched 90 degrees, a fire on a South Lawrence porch was reported when residents smelled smoke and dialed 911.

Crews raced to 90-92 Jamaica St., where the single-alarm blaze in a two-story, two-family house was quickly knocked down. Fire investigators quickly determined the fire was caused by careless disposal of cigarettes. While there were no injuries, porches on the first and second floors were scorched.



Today’s business has a lot of storage and data options. And, requirements around data control are going to continue to grow and evolve. With that in mind – let’s touch on one aspect of the IT and data center administrative process that some organizations hate to discuss: data migrations.

What if you need to move a massive amount of data? What if it’s not as simple as just re-mapping a storage repository? In some cases, you might be migrating entire storage vendors to align with specific business strategies. Either way – when dealing with critical corporate data – you need to have a plan. So, here are 8 steps to creating an enterprise data migration plan:



(TNS) - Like many Minnesota Power employees, Stefanie Stollenwerk received a phone call shortly after 3 a.m. last Thursday.

It's not uncommon for the utility to face emergency situations and have to deploy crews at all hours. But this wasn't an ordinary emergency. It was what officials now say is the most damaging storm to hit Duluth's power grid in at least half a century.

"I've been working here 18 years and I've never seen a storm like this," said Stollenwerk, the utility's manager of transmission and distribution support services. "When I got the call, I told my husband that I wasn't sure when I was going to see him again."

For the past week, Stollenwerk and a team of Minnesota Power officials have worked around the clock at the company's Herbert Service Center on Arrowhead Road, coordinating the behind-the-scenes emergency response and power restoration efforts in Duluth, Rice Lake and many other Northland communities.



During a crisis, effective communication is one of the keys to mitigating damage and maintaining your organization’s reputation. A crisis is a time to be open, honest, and engaging. In our hyper-connected world, there is no sense in trying to hide from the media, your customers, or the public at large.

That being said, crisis communication can be tricky. An organization that, let’s say, tweets something controversial or experiences a customer data breach suddenly becomes a target for extreme public scrutiny. In the wake of such events, social media users take to Twitter, Facebook and other platforms to post comments, complaints and jabs.

As the online negativity piles up, many organizations might feel compelled to start deleting negative comments in an attempt to save face. But in reality, this simple step might be doing more harm than good.



The Business Continuity Institute - Jul 29, 2016 11:59 BST

There is serious talent shortage crisis impacting the cyber security industry according to a new report published by Intel Security, in partnership with the Center for Strategic and International Studies (CSIS). 82% of respondents to a global survey admit to a shortage of cyber security skills, with 71% of respondents citing this shortage as responsible for direct and measurable damage to organizations whose lack of talent makes them more desirable hacking targets.

The Hacking the Skills Shortage Report highlighted that the demand for cyber security professionals is outpacing the supply of qualified workers, with highly technical skills the most in need across all countries surveyed. Despite a quarter of respondents confirming their organizations had lost proprietary data as a result of this skills gap, there are no signs of it abating in the near-term. Respondents estimate an average of 15% of cyber security positions in their company will go unfilled by 2020.

The Cyber Resilience Report, published by the Business Continuity Institute, revealed that two-thirds of organizations experienced a cyber security incident during the previous year and 15% experienced at least 10. This shows that the cyber threat is very real and organizations must take it seriously, and this starts by making sure resources are available to combat the threat. Such is the level of the threat that cyber attacks and data breaches were identified as the top two concerns to business continuity professionals in the BCI's Horizon Scan Report, which also identified availability of talents / key skills as a top ten concern.

The Hacking the Skills Shortage Report analysed four dimensions that comprise the cyber security talent shortage, which include:

Cyber security spending: The size and growth of cyber security budgets reveals how countries and companies prioritize cyber security. Unsurprisingly, countries and industry sectors that spend more on cyber security are better placed to deal with the workforce shortage.

Education and training: Only 23% of respondents say education programmes are preparing students to enter the industry. This report reveals non-traditional methods of practical learning, such as hands-on training, gaming and technology exercises and hackathons, may be a more effective way to acquire and grow cyber security skills. More than half of respondents believe that the cyber security skills shortage is worse than talent deficits in other IT professions, placing an emphasis on continuous education and training opportunities.

Employer dynamics: While salary is unsurprisingly the top motivating factor in recruitment, other incentives are important in recruiting and retaining top talent, such as training, growth opportunities and reputation of the employer’s IT department. Almost half of respondents cite lack of training or qualification sponsorship as common reasons for talent departure.

Government policies: More than three-quarters (76%) of respondents say their governments are not investing enough in building cyber security talent. This shortage has become a prominent political issue as heads of state in the US, UK, Israel and Australia have called for increased support for the cyber security workforce in the last year.

A shortage of people with cyber security skills results in direct damage to companies, including the loss of proprietary data and IP,” said James A Lewis, senior vice president and director of the Strategic Technologies Program at CSIS. “This is a global problem; a majority of respondents in all countries surveyed could link their workforce shortage to damage to their organization.”

The security industry has talked at length about how to address the storm of hacks and breaches, but government and the private sector haven’t brought enough urgency to solving the cyber security talent shortage,” said Chris Young, senior vice president and general manager of Intel Security Group. “To address this workforce crisis, we need to foster new education models, accelerate the availability of training opportunities, and we need to deliver deeper automation so that talent is put to its best use on the front line.