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Managed DNS provider Dyn was hit by a series of massive DDoS attacks on Friday, October 21, which left several major sites inaccessible for hours, including Box, CNN, HBO Now, PayPal, Pinterest, Reddit, Spotify, Squarespace, Twitter, Weebly, Wired, Wix, Yelp, Zendesk and Zoho, among many others, Gizmodo reports.

In a statement on its website, Dyn explained that its Managed DNS infrastructure in the Eastern U.S. came under attack from 11:10 UTC to 13:20 UTC, and again from 15:50 UTC to 17:00 UTC. "We will continue to evaluate every situation with the goal of improving our systems and processes to deliver the utmost customer experience," the company stated.

In a blog post, security expert Bruce Schneier suggested that someone has spent the past year or two probing the defenses of companies critical to the operation of the Internet. "These probes take the form of precisely calibrated attacks designed to determine exactly how well these companies can defend themselves, and what would be required to take them down," he wrote.



Any repetitive IT task that requires IT organizations to detect patterns within a massive amount of data is now generally subject to being automated. With that in mind, Hewlett-Packard Enterprise (HPE) has been applying Big Data analytics to multiple forms of data protection.

The launch of HPE Backup and Recovery Suite brings all HPE data protection offerings together under a common analytics framework as part of an effort to first identify bottlenecks in the process, make recommendations on how to fix scheduling conflicts and ultimately eliminate the amount of IT intervention currently required to complete them.

In addition, Stephen Spellicy, vice president of product management for information management and governance says, HPE is now providing a “what-if” capability that allows IT administrators to model different data protection strategies before implementing them.



RALEIGH, N.C. – If you applied for FEMA help in the aftermath of Hurricane Matthew and you disagree with the decision stated in the letter you received, a quick fix may be all that is needed to change it. 

It’s important that you read your letter carefully to understand FEMA’s decision so you will know exactly what you need to do. Many times applicants just need to submit extra documents for FEMA to process their application.

Examples of missing documentation may include an insurance settlement letter, proof of residence, proof of ownership of the damaged property, and proof that the damaged property was your primary residence at the time of the disaster.

If instructed and needed, you can simply submit missing documentation to FEMA online at www.disasterassistance.gov, by mail or fax, or by visiting a Disaster Recovery Center.

There may be more than one reason you disagree with FEMA’s decision. For example, if you feel the amount or type of assistance is incorrect, you may submit an appeal letter and any documents needed to support your claim, such as a contractor’s estimate for home repairs.

If you have insurance, FEMA cannot duplicate insurance payments. However, if you’re under-insured you may receive further assistance for unmet needs after insurance claims have been settled.

How to Appeal a FEMA Decision

All appeals must be filed in writing to FEMA. You should explain why you think the decision is incorrect. When submitting your letter, please include:

  • Your full name
  • Date and place of birth
  • Address

In addition, your letter must be either notarized, include a copy of a state issued identification card, or include the following statement, “I hereby declare under penalty of perjury that the foregoing is true and correct.” You must sign the letter.

If someone other than you or the co-applicant is writing the letter, there must be a signed statement from you affirming that the person may act on your behalf. You should keep a copy of your appeal for your records.

To file an appeal, letters must be postmarked, received by fax, or personally submitted at a Disaster Recovery Center within 60 days of the date on the determination letter.

By mail:

FEMA – Individuals & Households Program
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055

By fax:
Attention: FEMA – Individuals & Households Program

You should have received a booklet called "Help after a Disaster." It explains what you need to provide for your appeal. The booklet is available online at www.fema.gov/help-after-disaster.

If you have any questions about submitting insurance documents, proving occupancy or ownership, or anything else about your letter, you may call the FEMA Helpline at 800-621-3362. If you use TTY, call 800-462-7585. Those who use 711 or Video Relay Service can call 800-621-3362. Lines are open from 7 a.m. to 11 p.m. EDT, seven days a week, until further notice. You can also visit a North Carolina disaster recovery center and speak with a disaster assistance representative. Locate your closest center by going online to fema.gov/drc or by calling the FEMA Helpline.


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

How would emergency management and public health officials handle a catastrophe that taxed local supplies of vaccines or medical equipment? Since 1999, the federal government has had a way to help: the Strategic National Stockpile.

The stockpile consists of warehouses that contain medicines — both those that prevent the onset of an illness and those that can treat illnesses — and medical supplies and equipment. It is not meant to be the first line of defense, but rather to supplement resources when state and local supplies run short.

“The underlying premise of the Strategic National Stockpile is to respond to primarily chemical, biological, radiological and nuclear events,” said Greg Burel, director of the Division of Strategic National Stockpile at the Centers for Disease Control and Prevention (CDC). “We also hold material that would be useful in an influenza event.”



Monday, 24 October 2016 00:00

Enhancing Campus Safety

This spring, the U.S. Department of Education released its third version of the Handbook for Campus Safety and Security Reporting to help guide colleges in their continued implementation of the Clery Act.

Originally intended to bring greater transparency to campus crime reporting, especially around crimes against women, that law has been expanded in the decades since its inception. It now contains substantial language compelling schools to organize and document specific plans for issuing timely warnings and emergency notifications.

The Clery Act applies to some 6,000 colleges and universities that participate in federal financial aid programs. With the release of its latest handbook, the Department of Education says it is looking for these schools to take their emergency planning beyond the historic norms of academia.



Monday, 24 October 2016 00:00

The 911 Cyber Challenge

Emergency Management has published several articles about the movement toward a next-generation 911 (NG911) system based on modern Internet protocols that will allow responders to take advantage of capabilities such as text and video messaging. 

Beyond the capability to send and receive texts and multimedia, there are other benefits to the new types of networks. Public safety answering points (PSAPs) will be able to transfer calls and activate alternative routing to share the burden during an emergency or when they are closed by disaster.

But accompanying all these important benefits of the switch from analog to digital, one challenge looms large: the increased risk of cyberattacks on 911 call centers once they are connected to so many devices and other networks.