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Volume 29, Issue 4

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RALEIGH, N.C. – North Carolina survivors who registered with FEMA for disaster assistance after Hurricane Matthew are encouraged to stay in touch with the agency to resolve issues, get updates on your application or provide additional information.

It is especially important for you to update FEMA with any insurance documentation information or settlements. FEMA disaster assistance covers only basic needs and cannot duplicate insurance payments.

You can also call the helpline to:

  • Receive information on the home inspection process

  • Add or remove a name of a person designated to speak for you

  • Find out if FEMA needs more information about your claim

  • Update FEMA on your housing situation

  • Get answers to other questions about your application

To update your status call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.

If you are changing addresses, phone numbers or banking information you should notify FEMA. Incomplete or incorrect information could result in delays in receiving assistance.

When calling the helpline you should refer to the nine-digit number you were issued at registration.  This number is on all correspondence you receive from FEMA and is a key identifier in tracking assistance requests.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

How could all those precisely formulated Information Technology Infrastructure Library recommendations lead to anything but success? Well, we can give you six possibilities right now.

They fall neatly into two categories with half of them being problems that could affect any organizational change, and half of them being issues more specific to ITIL.

First, let’s tackle the specific issues. Number one on our list is trying to implement ITIL as though it was a standard like ISO 27002 for security.



Thursday, 01 December 2016 00:00

An Orchestrated Cloud Is an Effective Cloud

In the old days, IT was tasked with managing infrastructure, primarily by controlling the physical devices that moved, processed and stored data. In the abstract cloud era, the name of the game is orchestration of the disparate systems and platforms that data invariably encounters as it makes the journey from raw information to valuable knowledge.

But while many of the actual orchestration processes will be automated using increasingly intelligent algorithms, IT still has a job to do in not only crafting the policies that will govern data and application movement but in selecting and provisioning a robust orchestration platform from an increasingly diverse set of vendor solutions.

According to Markets and Markets, the cloud orchestration sector is on pace to nearly triple by 2021, growing from $4.95 billion today to $14.17 billion, with a compound annual growth rate of 23.4 percent. The key driver, of course, is to craft the most efficient, effective use of cloud resources, although demand for self-service provisioning and high-speed application support is also part of the mix. As the digital economy unfolds, service fulfillment will come to dominate the IT landscape and companies that can provide rapid, reliable infrastructure at a moment’s notice will derive greater profitability with tighter margins and foster stronger brand loyalty among users.



Thursday, 01 December 2016 00:00

Atlantic Hurricane Season: The Long View

As the 2016 Atlantic hurricane season officially draws to a close just days after Hurricane Otto became the latest calendar year Atlantic hurricane on record to make landfall, the question on everyone’s lips is: are the seasons growing longer?

For if Otto, which struck southern Nicaragua as a Category 2 over Thanksgiving, is the last hurricane of the 2016 season, it will mark the end to the longest hurricane season on record the Atlantic Ocean has seen, according to NOAA.

The 2016 season had an early beginning—well ahead of its June 1 official start—when Hurricane Alex became the first Atlantic hurricane in January since Hurricane Alice in 1955.