Most of our business continuity
plans include evacuation procedures of some sort. Many are simply “get out and gather in the parking lot.”
Only a few organizations have true “shelter-in-place” options. I use the term “options” deliberately, because “shelter-in-place”
is more than just staying inside a building. Shelter-in-place demands a safe environment.
HazMat Threats
For many planners considering a shelter-in-place option,
the risk comes from hazardous materials. If the organization is located along a
busy highway, railway, canal or seaway, if it is near a sea or airport, or if
it is situated near chemical plants or other operations which emit dangerous
gases, the hazmat risk must be considered the primary reason to include a
shelter-in-place option.
But there are other reasons. Two near the top of my list
are tornados and earthquakes.
Unfortunately, there still are other reasons, such as
bombs. The bomb may not be intended for your facility, but if your facility is
in close proximity to it. Bombs are non-discriminatory.
An occasional correspondent told me of two
“shelter-in-place” incidents which occurred with his organization, a large
insurance company.
One incident goes back to September 21, 2006 and a “fire
down below” event in Philadelphia.
A fire and related gas buildup caused explosions in the sewer lines beneath the
city’s streets. The explosions were so powerful they sent man hole covers
flying into the air and shook nearby buildings.
My correspondent’s organization has offices in two
adjacent high-rise buildings. Each building apparently has independent
management; one building was evacuated, the other was not.
The evacuees left the relative safety of the buildings for
the dangers of the street and flying “maintenance hole” covers, each weighing
more than 100 pounds (55 kilo).
On the other hand, since at the time no one knew what was
going on, those who remained in the building could have been killed had the
building collapsed. (This seems to make a good case for identifying the danger
before making a move; rather like touching a door to see if it is cool before
opening it to an area that may be engulfed by fire.)
The second incident happened in another town when someone
placed a bomb across the street from my correspondent’s facility.
It wasn’t much of a bomb. He said the folks in the office
reported it looked like a small gasoline can and it was not intended for this
organization. However, it was a threat and the people of the office did go to a
safe room.
Safe Rooms
The first consideration of any shelter-in-place option is
to determine the safe room specifications.
From what risks is the “safe room” supposed to provide
safety?
In most parts of the United
States and Canada, the most common threat is a
tornado. Tornado-proof rooms have been around for some time and their value is
proven.
In California and,
actually, many other places in North America,
earthquakes are a concern. Perhaps not as high on the probability scale as
tornados, but requiring consideration. Earthquake-resistant structures are commonplace
in Japan and are gaining
acceptance in parts of North America.
Elsewhere, along rivers, railroad tracks, major highways,
and near ports of all types, hazardous material accidents are a threat.Locations near chemical plants must be
considered at risk for a hazmat accident.
The best time to plan for a safe room – regardless of
threat – is before a structure is designed. Unfortunately, business continuity
planners rarely are invited to express their thoughts at this stage. (Perhaps
we should make ourselves available to architects as a “value-added service.”)
Creating a “safe room” in a low-rise building – according
to the U.S. National FireProtection
Association (NFPA), a building less than 75 feet/25 meters high – as the
building is being designed should be a simple and relatively low-cost option.
Retro-fitting a safe room into an existing structure is another matter.
“Safe rooms can be included in the design of high-rise
structures,” according to Janice Olshesky at the Olshesky Design Group in Alexandria,
Va. “The effectiveness of the shelter will depend on the ability of the
building in which the safe room is located to withstand damage and remain
standing. While the shelter must be able to resist debris impact, it is not
reasonable to expect the safe room to withstand the weight of the building
crashing down upon it.
“There are many ways the building can be structurally
strengthened in new design. These ways would include incorporating continuity,
redundancy and ductility into the design which would allow a damaged building
to bridge over a failed element and redistribute loads. This will limit the
debris that might otherwise fall down upon the hardened safe room.”
As far as retrofitting an existing structure, Olshesky
said, “Safe rooms can be retrofitted into existing low-rise and high-rise
buildings. An existing area that is retrofitted to serve as a shelter is
unlikely to provide the same degree of protection as a shelter designed as new
construction.
“While retrofitting existing buildings to include a
shelter can be expensive and disruptive to users, it may be the only available
option. When retrofitting existing space within a building is considered,
interior conference rooms, stairwells and other areas that can be structurally
and mechanically isolated provide the best options.
“I do not know what the cost would be,” she added.
Is it Legal?
Can you force someone to stay inside when they want to
leave?
What happens if Jane Doe needs to go pick up little Susie
at day care while the building is locked down? Of if Frank from finance needs
to take Frank Jr. to hockey practice? Or simply that, according to Mabel, “It’s
time to go home, so I’m going.”
Can an employer or employer’s agent – a business
continuity planner, for example – force a person to say inside when the person
may be injured by going outside? How about preventing a person from leaving
because in the process of going out, the risk – chemical, human, something we
can’t foresee – will enter the safe area? For that matter, can someone be
obliged to stay with the group during an evacuation?
I am not a lawyer and I don’t play one on TV, but I will
make one suggestion: if your organization anticipates having a safe room, have
policies and procedures in place spelling out – in simple, unambiguous language
– what is expected of all personnel and make certain all personnel
acknowledge they have read, understood, and accept the policies and procedures.
And hope there are no claustrophobic clients or vendors in
the building when the lockdown commences.
Something to consider when creating the policies and
procedures to allow or deny a person to endanger themselves and others by
leaving the safe room: if people have to stay inside past their normal shift,
do they get paid? Can they make personal calls? What about food – will the junk
food machines be unlocked and staff allowed to raid them? And, by the way, what
about people with special diets?
Nothing’s simple.
Evacuating to the Parking Lot
At the beginning of this exercise I hinted that having
people stroll out to the packing lot may not be the best way to design an
evacuation plan.
First, there needs to be a buddy system to help assure
that everyone exits the facility. There also needs to be “hall monitors” or
“fire wardens” who have the authority to “clear the halls” of lingerers. Very
senior management must sign up for evacuation exercises and join the peons in
filing outside. If the boss can stay inside on an inclement day, why not me?
Right?
Second, people need to have something between them and the
building they just abandoned.
If there is a fire, there could be an explosion. If there
is an explosion, there could be flying debris. The evacuees need to put some
protection between them and the flying debris (even if it “only” is glass from
a broken window).
Congregating in a parking lot adjacent to the evacuated
building probably is congregating too close to danger. On the other hand, the
cars in the lot might provide some protection from projectiles. Other things
sometimes found in/near parking lots also may be helpful – dumpsters are fine,
but generators are “iffy” since where you have generators you usually have fuel
and that is a hazard on several levels.
Congregating in a parking lot has an additional
disadvantage – emergency responders (fire, police) will be coming with their
equipment and having the building’s occupants blocking the way will prove
counter-productive.
The U.S. Occupational Safety and Health Administration
(OSHA) has a publication that recommends ways out of a high-rise building (75
feet/25 meters or higher). As with most U.S. government publications, the
two-page Evacuating High-Rise Buildings Fact Sheet is available to download for
free from the Internet at
http://www.osha.gov/OshDoc/data_General_Facts/evacuating-highrise-factsheet.pdf/
"Appeared in DRJ's Winter 2008 Issue"
Comments (1)
Danger In The Parking Lot written by Paul Swift , June 03, 2008
That is the trailing slash causes the URL to fail with a 404 error, so it should be removed. And ideally turned into an active hyperlink.
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