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Tags >> Business Continuity
Dec 18
2013

Multi-Site Disaster Response and Coordination Best Practices

Posted by Courtney Bowers in Disaster Response , Disaster Recovery , Business Continuity , Avalution Blogs

Courtney Bowers

By Stacy Gardner, Avalution Consulting
Originally posted on Avalution Consulting’s Blog

Most organizations that have experienced a crisis would likely agree that advance planning is critical to enabling an effective response. When a disaster impacts several sites simultaneously, it makes coordination even more chaotic, so the importance of a defined structure increases. Organizations with multiple facilities or sites, especially those within “at-risk” regions, should take proactive steps to prepare their organization for events that require a widespread and coordinated response. Specifically, these preparedness steps include enabling coordination, communication, and adherence to organizational policies in advance of a disaster to ensure all sites implement appropriate response procedures. This article summarizes best practices that help enable sites to work together and execute common, approved response strategies to minimize impact and reduce confusion.

Nov 13
2013

Delving into the depths

Posted by Andy Osborne in Business Continuity Plans , Business Continuity Planning , Business Continuity Management , Business Continuity

Andy Osborne

By Andy Osborne, Acumen.    
Originally posted on Oz's Business Continuity Blog

Following the recent departure of number one son to Manchester (see “University challenge”), on Sunday afternoon I decided to address a small issue that's been troubling me for a while. For several years, in fact. When I say troubling, I mean causing my blood to simmer gently on a pretty much permanent basis, and to boil over about once a week, often punctuated by the phrase "...and tidy your @*~%#& bedroom!"

Nov 11
2013

Business Continuity Scoping: Why Products and Services?

Posted by Courtney Bowers in Business Continuity , Avalution Blogs

Courtney Bowers

By Jacque Rupert, Avalution Consulting
Originally posted on Avalution Consulting’s Blog

A Business Continuity Scoping Approach That Contributes to Better Management Engagement and Prioritization of Risk Management Efforts

Nov 01
2013

University Challenge

Posted by Andy Osborne in Planning , Crisis Management , Business Continuity Management , Business Continuity

Andy Osborne

By Andy Osborne, Consultancy Director at Acumen

We recently reached a significant milestone in the Oz family history, when we transported number one son (number one as in the sequence in which they arrived, as opposed to any order of preference, I hasten to add) with a car chock-full of his gear, to his chosen university in Manchester, some 120 miles from home.

Oct 29
2013

BCM/DR/ERM Terms: The Difference Between a Disaster Mgmt and a Crisis Mgmt (An Outsiders View)

Posted by Alex Fullick in Disaster Recovery , Business Continuity Management , Business Continuity

Alex Fullick
Recently, I was asked to sit in on a meeting – not participate mind you – and listen to some discussions that were going on regarding a project.  The discussions revolved around requirements and were pretty intense and detailed at time.   The point is, there was a question asked about Disaster Planning and Business Continuity Plans (BCP) and if they had to include anything in their scope.  My ears perked up on this one…and yet, I had to keep quite.The question asked by one of the attendees was this, “What’s the difference between a disaster and a crisis?”  Of course, I wanted to answer this but a quick look and grin from the individual that asked me to attend, told me not to interrupt because she knew I was chomping at the bit to jump into the fray.What I found interesting was the explanation given by one of the meeting participants, who I found later, had no involvement in Disaster Recovery (DR), Business Continuity Management (BCM) or Emergency Response Management (ERM) for that matter.  They weren’t even up to speed on technology; he was a business analyst (BA).  But his description was something I thought I’d pass along to others because it really got the message across to people in the room; something many of us have stumbled over in the past when trying to explain our industry terminology to ‘outsiders.’   I’ve paraphrased all the comments by the meeting participants into two descriptions below.  Before I forget, I’m not stating one way or another whether he was right or wrong, just conveying some information that might help others when communicating the differences or terms related to DR, BCM and ERM.A Disaster Is…“An event that causes major problems for a company or community…”“A disaster is something that happens suddenly and you have to immediately respond to it…”“With a disaster you have impacts that are immediately apparent…”“…something major that stops us from working.”“…something that has gone beyond normal crisis management processes.”“Everyone is impacted and involved…”A Crisis (Management) Is…“…is the management of the disaster or emergency situation…”“…a group of knowledgeable leaders (Note: “leader’ wasn’t defined) that make decisions to ensure activities      start/complete when required…” “…a team that coordinates response  activities…”“…the Single Point of Contact for questions and guidance as to what to do…”“Following documented plans and procedures to help respond to the situation…”“…managing the situation before it becomes a full-scale disaster.”“…not everyone needs to be involved with the management of a crisis.”I thought it was rather interesting coming from someone not in the industry, especially knowing how much people get these terms (and others) confused.  At least not one asked what the difference is between a contingency plan and a recovery plan.The descriptions are rather simplified and effective.  People understood after a minute or two what was being discussed and it helped get the meeting moving.  With industry terminology, it can get very confusing because there are so many different variations on what both of these mean; even among industry experts, professionals and practitioners.   Corporations that offer DR/BCM/ERM services also end up using their own terminology as well, so that adds to the confusion.I thought this person didn’t too badly of a job of stating the difference.  Of course, I wanted to state a few things but since he got his message across to a large group that had difficulty understanding between the terms.By the way, when they were completed, they decided they didn’t need to include DR, BCM or ERM in their project (Hope that doesn’t become a jinx on their project…) **NOW AVAILABLE** “Heads in the Sand: What Stops Corporations From Seeing Business Continuity as a Social Responsibility”and“Made Again Volume 1 – Practical Advice for Business Continuity Programs” by StoneRoad founder, A.Alex Fullick, MBCI, CBCP, CBRA, ITILv3Available at www.stone-road.com, www.amazon.com & www.volumesdirect.com
Oct 14
2013

Planning for Every Scenario is “for the Birds”

Posted by Courtney Bowers in Business Continuity , Avalution Blogs

Courtney Bowers

By Stacy Gardner, Avalution Consulting
Originally posted on Avalution Consulting’s Blog

Why “Chicken Little” and “Black Swan” Planning is NOT the Way to Respond to Recent Catastrophic Events

Aug 01
2013

More than a Plan: Establishing a Disaster Recovery Program

Posted by Courtney Bowers in Disaster Recovery , Business Continuity , Avalution Blogs

Courtney Bowers

By Glen Bricker, Avalution Consulting
Originally posted on Avalution Consulting’s Blog

Many organizations think having a disaster recovery plan is all the protection they need from disasters. However, there is so much more to disaster recovery than just a plan! That’s why most industry professionals see disaster recovery as an ongoing program or process that contains a number of distinct elements. Key process activities include:

Jun 27
2013

Workplace Disasters: Ready?

Posted by Ed Sterrett in Preparedness , Emergency Response , Disaster Response , Business Continuity

Ed Sterrett

When we think of disasters and the workplace, its usually in the context of a natural disater such as tornadoes, hurricanes or earthquakes- depending on where one is located. But these are actually the tip of the iceberg- which is a good analogy in fact. The iceberg that was struck by the Titanic would not be considered a "natural disaster" in the same way as a hurricane, but it was no less a disaster for the Titanic.

Because of the belief that the ship was unsinkable, less attention was given to preparing for such an event. Any instructions on how to abandon ship, don life vests, etc., were given tongue in cheek, if at all. Design and other interests were given precedence over providing sufficient life boats, primarily due to management perception that "it can't happen here."

Jun 26
2013

Big data, big changes, big trouble (in Little China)

Posted by Jarrett F Potts in Think , Testing , dr planning , DR , Disasters , Disaster Recovery , data storage , data center , business continuity strategy , Business Continuity , Agility Blogs

Jarrett F Potts

Big data, big changes, big trouble (in Little China)

Every day you add more data to your infrastructure. Some analysts say it averages 20 percent year on year. There are certain types of organizations that can change up to 60 percent year on year. One way or another, data keeps growing and you keep buying more storage, and that can cause big trouble.

Jun 20
2013

Video Games & Emergency Preparedness

Posted by Luis Tapia in Emergency Preparedness , Emergency Management , Disaster Junkie , Business Continuity

Luis Tapia

By Luis Tapia
Originally posted on Disaster Junkie's Blog

After playing through a post-apocalyptic themed video game last night, I thought about the recent success of several disaster related genres. Perhaps the most notable would be the zombie craze, which arguably is enjoying its golden age in television and film.