Business continuity must become a boardroom issue
- Published on Monday, 01 October 2012 18:03
- Written by Mike McClain, Web Editor
Businesses must make availability of IT services a boardroom issue because there is growing evidence of employee frustration and resentment when systems are unavailable, according to research from Imperial College.
Many staff now expect systems to be accessible whenever they want and from any device, according to Nelson Phillips, professor of strategy and organisational behaviour at Imperial College London. “Information and systems should be available at all times," he said.
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