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Volume 27, Issue 3

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March 20, 2014

Business Continuity Specialist Vocal is Shortlisted for Prestigious Industry Award

Business Continuity specialist Vocal has announced that it has been shortlisted for a BCI North America Award in the ‘Business Continuity Innovation of the Year’ category, after nominating its product ‘Command’ for the accolade.

“Command has spent many months in development, and years in its realisation, so this recognition is very important to us” says Vocal’s Trevor Wheatley-Perry. “It’s a truly unique and highly revolutionary solution, because it means that for the first time, any organisation, of any size, anywhere in the world can precisely replicate and manage its operations, systems, and processes during an incident.”Vocal Shortlist BCI North America Awards

Built on Vocal’s award-winning iModus platform, Command is an easy-to-use tool which offers Vocal’s clients a comprehensive overview of their business continuity plans and fixed assets, a multi-faceted communications system to relay processes to people instantly, and a full audit of decisions made and actions taken during an incident. With hopes to implement the solution across a diverse range of new industries in 2014, the shortlist for the prestigious BCI Award has come at precisely the right time.

“The BCI North America Awards recognise the outstanding contributions of organisations and individual professionals working in the USA and Canada’s business continuity industry,” Trevor continues.

“It’s fantastic to have been shortlisted for such a prestigious award, and as all winners are automatically entered into the BCI Global Awards, being considered for this accolade might turn into some even more exciting opportunities in the future.”

The BCI North America Awards event will be held as part of the Disaster Recovery Journal Spring World Show 2014, a four-day industry gathering which begins on 30 March in Orlando, USA.

About Vocal:

Vocal is recognised throughout the world as a trusted innovator of multi award-winning and proven business continuity and communication solutions. In 2007, Vocal launched iModus; the first fully integrated business continuity suite encompassing Notification, Planning, Mapping, Alerting, Staff Safety and Incident Management modules. A multi award-winning solution, iModus was selected as the emergency messaging system for incident management during the London 2012 Olympic and Paralympic Games.

On March 12th, 2014, Everbridge, the leader in Unified Critical Communications, acquired Vocal. The strategic acquisition further elevates Everbridge’s status as the world’s largest provider of emergency notification and critical communication solutions. With the addition of Vocal, Everbridge now offers the broadest product family in the industry, delivered through 12 distributed datacenters, and supported by employees in seven offices in North America, Europe, and Asia. The combined entity will serve more than 2,500 global clients who use the solution to communicate with over 50 million unique end-users every year.

About Command:

COMMAND is all about actions; the ability to plan ahead and see what will actually happen, in any scenario, at any time. Built on the iModus platform, COMMAND has communications at its core; relaying processes according to the people who need to know, and manipulating data according to exacting operations and processes. We believe that COMMAND is the most exciting innovation the industry has seen in recent years, a new language that will transform the way incidents are managed across the world.

While it is highly innovative, COMMAND is beautiful in its apparent simplicity. It replicates a flow chart of any organisation’s process mapping systems, actions and priorities for varying scenarios are pre-set, one action at a time so that in even in the worst set of circumstances, an untrained member of staff could use the system to confidently and effectively respond to a business interruption.

COMMAND will eliminate the compromises involved in paper processes. It will allow any organisation to build a resilient framework, step-by-step and layer-by-layer according to its processes. The added incentive here is being able to test, measure and evaluate as part of the process, leaving no stone unturned.  

Key Features of Command:

  • Automatic Workflow at the touch of a button
  • Bespoke Software
  • Precision Management
  • Double Edged: Joint role of director and recorder