CIO — FMW Fasteners, a distributor of down-to-earth items such as nuts and bolts, now sees its future in the cloud.
The Houston-based company grew up much like its fastener industry peers, running its business systems in-house and selling through inside and outside sales reps. FMW, however, has evolved to a new model: Running its operations in the cloud. The company deployed NetSuite enterprise resource planning (ERP) software, along with the cloud vendor's customer relationship management (CRM) and ecommerce offerings.
Cloud adoption has dramatically changed how FMW conducts business. The cloud, says FMW Sales manager Steve Baker, eliminates the headache of managing on-premises IT, improves business agility and accommodates a high-growth track. "It has completely transformed the business and what we were able to do and our sense of the possibilities of what we could get done."