Sure, your employees are hired to fill specific roles, but anyone who’s been in the middle of a crisis situation knows that a whole new set of responsibilities pops up, whether you’re ready or not.
BCM president Jonathan Bernstein was recently interviewed for a Hotel News Now article on terrorism risks for hoteliers, and the insight he shared holds true for any type of organization:
...
http://managementhelp.org/blogs/crisis-management/2013/05/01/every-employee-is-a-crisis-manager/
