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Volume 27, Issue 3

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February 21, 2014

Never work with children or animals ... or technology

The other day I attended a meeting of a local business continuity forum. It was a very well run, very interesting meeting – the latter despite the fact that one of the topics was business interruption insurance, living proof that any subject can be made interesting by an engaging speaker. There was, however, one small glitch in proceedings that I thought was worthy of note. Or that at least gave me an excuse to write a blog.

The second item on the agenda involved a live link-up, via Skype, to a presenter in some far flung, desolate location – Reading, I think. At the appropriate time, the chairman initiated the call. And then… nothing happened, apart from a deafening silence. The technology didn’t work. Now, before you say anything, yes, of course it had been tested beforehand. This was, after all, a group of consummate business continuity professionals. It had, however, been tested on the previous Friday afternoon, whereas the live event was on a Monday morning, when the volume of traffic on the network is, apparently, much greater. To the extent that there wasn’t enough room left in the pipe for a teeny weeny little Skype call.

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http://thebceye.blogspot.com/2014/02/never-work-with-children-or-animals-or.html