Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Playing dumb is really not a smart crisis management move

After being taken to court for underpaying a cook at his Oriental Teahouse restaurant in Melbourne, Australia, to the point where she was owed $28,000 in back wages, owner David Zhou appears to have decided some crisis management was in order.

We would assume that’s why Zhou, who runs a restaurant group which operates three other locations in Australia, agreed to an interview with Smart Company, but what exactly made him think that the “I’m so stupid” defense was a legitimate one, the world may never know.