CIO — Outlook connection problems? Salesforce.com system crashing repeatedly? Trouble connecting to internal human resources systems? You're not alone.
According to a recent study from Compuware, of the more than 300 business executives surveyed, 48 percent reported they experience tech performance issues daily, and three out of four of those executives say the frequency and severity of these issues isn't improving.
It's not that executives and IT leaders don't want to fix these problems, says Bharath Gowda, director of technology performance, Compuware. It's that they're pressured to focus on what are seen as larger, more pressing issues instead of these day-to-day headaches, he says.