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Volume 27, Issue 1

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October 17, 2013

The Army as the Model for Business Communications

One of the biggest factors in helping people to get along and making businesses profitable is communication. Mobile phones in particular have become the symbol of this: depriving somebody of his or her mobile phone is today akin to torture, at work, at home or anywhere else. The trend continues too towards more advanced and more diverse communications technology, as workers bring in their own mobile devices for work and customers increasingly put their faith in the cyberspace.  Yet, our communication fails when we’re in an elevator, in a tunnel, underground or any place similarly isolated from the business network. Do military communications hold an answer?

If communications are important to most businesses, for the armed forces they are vital. With this in mind, military communications have often been in the forefront of communications technology in sophistication, performance and availability. The Internet that we now take for granted was originally a DARPA (US Defense Advanced Research Projects Agency) project. The goal was to construct a communications network that would automatically reroute information to deal with any part of the network breaking down or being destroyed. Similarly, the army, navy and air force (and the police) had two way radios and radio networks long before the first mobile phones became available for consumers.