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Volume 27, Issue 3

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October 30, 2013

This C-Suite Recognizes That Failure is Part of Innovation

CIO — When George Borst made the jump in 1997 from general manager of Toyota's Lexus division to head of the company's finance group, he was faced with a big decision.

The finance group's four core systems were in woeful shape, needing upgrades to improve performance and keep up with the rapid growth of finance operations. Borst came to the job long on strategy but admittedly a bit short on the intricacies of IT and finance, having come from sales, marketing and product-planning groups.

"I wish I'd paid a lot more attention in college to my economics and finance courses," he jokes. "But I was sent over there for a reason: to help increase sales and get closer to the dealers."

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http://www.cio.com/article/741940/This_C_Suite_Recognizes_That_Failure_is_Part_of_Innovation