At Telefónica UK we are proud to be one of the first UK businesses to achieve the international ISO 22301 accreditation for business continuity management. We’ve always worked hard to ensure that all parts of our business are robust. Our business continuity provisions were accredited under the former British standard BS 25999, so the transition to ISO 22301 was a natural one for us.
Our COO and business continuity champion on the Board, Derek McManus, summed it up nicely when he said: “Achieving ISO 22301 accreditation demonstrates our commitment to providing a reliable, high quality service to our customers. It shows that we have the resources, investment and processes in place to protect ourselves from potential service disruption – minimising the impact on our customers.”