Let’s face it: Whether or not policies are in place to prohibit it, business units frequently circumvent the IT department and go out on their own to source the IT products and services they feel they need to stay competitive. So when that happens, who’s really at fault—the business unit, or the IT department?
I recently discussed this topic with Kent Christensen, virtualization and cloud practice director at Eden Prairie, Minn.-based cloud services provider Datalink, who sees the circumvention all the time.
“It’s kind of a given,” Christensen said. “Every organization knows it’s either happening, or somebody has a desire for it to happen.”