When it comes to data restoration, addressing deleted mailboxes or emails is the most common request of IT administrators, according to new survey data from Kroll Ontrack.
When asked how often they receive requests for data restoration, 61 percent of the nearly 200 Ontrack PowerControls customers surveyed across EMEA, North America and APAC report they receive up to five email related restoration requests a month, with an additional 11 percent claiming up to 10 times a month.
In Europe, the second most common data restoration need was disaster recovery (16 percent), followed by missing data (12 percent). In the US, the second most common data restoration need was collection of electronic data for ediscovery (21 percent), followed by consolidating data from older to new applications to eliminate legacy servers (15 percent).
Requests for data restoration came from all departments across an organization, with 24 percent stemming from the internal legal department, 22 percent coming from IT security and 15 percent originating from sales and marketing. Why do these people need their email and documents back? 45 percent of IT administrator respondents note that employees request their email and documents back because they were accidentally deleted. Internal investigations (17 percent) ranked as the second most common source of restoration requests.