Ted Julian describes five steps that will help ensure that your incident response plans work when they are required.
Even in the most carefully thought out incident response (IR) plans, there is room for continual improvement. Anyone who has put a response plan into action knows there is a gulf between the theoretical plan and what actually happens given all the variables and complexities that inevitably occur. Because of this, plans often break down; particularly if they haven't been stress-tested based on different real world scenarios.
Whilst not everything will go according to schedule, a thoroughly tested and validated plan will minimise the impact of an incident which, in turn, leads to faster business recovery times. Indeed, no plan is complete until it has been tested with fire drills and functional exercises that assess its effectiveness and identify potential gaps.
Here we outline some practical steps to improving your incident response plan: