Countless hours and thousands of words have been spent extolling the need to get Senior Management buy-in for Business Continuity – an admirable effort. Yet so little has been written about capturing the attention of BCM’s largest audience – line managers. We shouldn’t assume that the threat of punishment (the ‘stick’) will suffice to gain their cooperation; instead we ought to dangle incentives (the ‘carrot’). And the most valuable of these incentives is Knowledge Capture.
The old adage “You don’t miss your water ‘til your well runs dry” is applicable to Business Continuity Planning.
Documenting your Business Continuity strategies and alternatives presents a great opportunity to capture knowledge that exists in your organization, but may not be widely known (or may be hidden).