Controlling costs and improving clinical outcomes for injured workers are among the top priorities for workers' compensation payors. As the cost of medical care continues to rise and as the proportion of medical expense in the overall claim increases, a pharmacy benefit manager (PBM) is often looked upon to interject; lending insight and assistance to control pharmacy utilization and cost.
Today's workers' compensation claims environment requires a PBM to provide pharmacologic expertise, a robust network and service excellence while melding together the characteristics of analyst, clinician, processor, service representative, problem solver, educator, mentor, advocate, investigator, researcher and partner into one solution.
For even the most experienced this can be quite a challenge. Progressive Medical, however, is one PBM rising to the occasion.