HDD crashes prevail as the most common cause of data loss according to a recent global survey by Kroll Ontrack. 72 percent of those surveyed noted that their most recent data loss came from a desktop or laptop hard drive, followed by SSD (15 percent) and RAID/virtual services (13 percent), showing that data loss impacts every type of storage from the individual user up to the enterprise level.
When asked about the cause of their most recent data loss, 66 percent (compared to 29 percent in 2010) of the 1,066 surveyed across North America, Europe and Asia Pacific, cited a hardware crash or failure, followed by 14 percent claiming human error (compared to 27 percent in 2010). Software failure ranked as the third most common cause of data loss with 6 percent.
Looking at individual response segments, laptop and PC crashes prevailed as the leading cause of data loss among both businesses (71 percent) and home users (72 percent) respectively and SSD device loss ranked second, accounting for 18 percent of data loss cases for home users and 10 percent for businesses.
Among businesses, 27 percent said their most recent loss disrupted a business process, such as prohibiting them or their company from actually providing a product or service to their customers. A further 15 percent admit to losing personal data from their business machine contrasted with 7 percent whom acknowledged losing business-related data from their home machine.
Kroll Ontrack surveyed 1066 recent data recovery customers from 10 countries across North America, Europe and Asia Pacific. Forty-eight percent were businesses, 32 percent were home users, 13 percent were partners and 3 percent were government entities.