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Volume 27, Issue 3

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Press Releases

Press Releases (1228)

Creative Use of Storage Nets GSG Twice the Performance and Faster, Easier Restores, Plus Ease of Upgradeability for Future-Proofed Storage Investments


LONGMONT, Colo.  – Dot Hill Systems Corp. (Nasdaq:HILL), a trusted supplier of innovative enterprise-class storage systems, today announced that Graphics Systems Group (GSG), one of New York City's premier creative production agencies, has selected Dot Hill AssuredSAN® storage arrays to support its day-to-day computing, secure its creative assets, support offsite replication, and ensure critical network uptime.

GSG develops and executes creative marketing materials for some of today's biggest brands. Focus areas include: advertising, retouching and computer generated imagery, retail and outdoor media campaigns, digital media, and consumer packaging.

When GSG learned its existing storage provider was eliminating support for its storage system, forcing a painful and expensive upgrade after only two years, the firm decided it was time to look at other options. Working with NAPC, a reseller that fully understands the complexities and workflow of creative environments, GSG evaluated storage solutions from EMC, NetApp, and others before selecting Dot Hill AssuredSAN storage arrays—specifically the Dot Hill AssuredSAN 4004® and 3000 models.

"It was amazing how quickly our data was migrated from our servers to the new SAN in only a two-week deployment timeframe," said Gregory Floro, director of Information Technology for GSG. "Unlike our previous storage system, we didn't experience a negative production impact. Also the ability to quickly add new storage and easily upgrade controllers to leverage new storage interfaces as needed is a huge win for us and greatly increases the lifespan of the hardware. The service and support from Dot Hill and NAPC has been excellent."

"This is another example of Dot Hill AssuredSAN storage solutions addressing the requirements of high bandwidth applications across the workflow spectrum—from content creation and editing to secure storage and replication—more effectively than the competition. Predictable high performance and assured business continuity translate directly into higher productivity and cost savings in creative agencies today," said Joe Swanson, vice president of marketing and business development, Dot Hill. "In addition, the AssuredSAN 4004's multiple connection speed options, modular components and swappable controllers will ensure continued productivity gains in the future at GSG. Upgrades will be easy and inexpensive as their storage capacity and performance needs grow."

The Dot Hill Professional Services team, in conjunction with NAPC implemented an efficient two-week deployment process, which incorporated a complete migration of all data to the new array. With the new 196TB solution up and running, GSG immediately began to reap myriad benefits, including a doubling of the performance of its previous system and improved responsiveness, as well as newfound simplicity and ease-of-use.

Dot Hill has extensive experience helping clients in the media & entertainment sector, and its storage solutions, particularly the AssuredSAN 4004 with its class-leading bandwidth of 6400 megabytes-per-second reads and 5300 megabyte-per-second writes, are ideal to meet the rigors of creative workflows where multiple servers are utilized by creative artists on a SAN to repeatedly access, edit and store potentially millions of assets. The AssuredSAN 4000 Series utilizes Dot Hill's proprietary, multi-stream processing algorithms to deliver optimized, random sequential I/O, resulting in predictable performance to and from numerous streams of access points for these demanding, media applications.

The easy-to-configure network interface capability of the AssuredSAN 4004 allows GSG to leverage both Fibre Channel and iSCSI protocols in a single system, and the superior bandwidth provides consistent performance support for GSG's Windows, Linux and Apple OSX computing environments, as well as its Xinet Digital Asset Management system.

The Dot Hill AssuredSAN 4004 also provides a complete, instantaneously available disaster recovery solution that proved much more efficient and reliable than GSG's tape-based, legacy solution. Dot Hill's disaster recovery solution, which includes AssuredSnap™, AssuredCopy™ and AssuredRemote™ data protection and replication software, provides GSG reliable and efficient business continuity, in concert with another Dot Hill AssuredSAN 3000 array for inbound replication at the company's Virginia site. Use of snapshotting in both locations reduced the need for GSG's previous tape library and the associated manual user intervention and risk of using tape as a recovery medium.


About Dot Hill

Leveraging its proprietary Assured family of storage solutions, Dot Hill solves many of today's most challenging storage problems - helping IT to improve performance, increase availability, simplify operations, and reduce costs. Dot Hill's solutions combine breakthrough software with the industry's most flexible and extensive hardware platform and automated management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in China, Germany, India, Japan, Singapore, the United Kingdom, and the United States.

For more information, visit us at www.dothill.com.

Statements contained in this press release regarding matters that are not historical facts are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act. Because such statements are subject to risks and uncertainties, actual results may differ from those expressed or implied by the statements. For a discussion of risks and uncertainties that Dot Hill may face, please consult the Forms 10-K and 10-Q most recently filed with the Securities and Exchange Commission by Dot Hill. Forward-looking statements speak only as of the date they were made and Dot Hill undertakes no obligation to update such statements to reflect changes in circumstances. Dot Hill is not responsible for statements made by independent entities such as Graphic Systems Group.

Cloud Hosting Provider Continues Expansion with a Third State-of-the-Art Facility

ORLANDO, Fla. – Atlantic.Net, a high-powered SSD cloud VPS hosting solutions provider, announced today the opening of their first international data center, located in Toronto, Canada. To assist in the expansion, a second center also launched in Dallas, Texas. These state of the art data centers offer integrated colocation for telecommunication companies headquartered around the world, affording customers access to domestic, around the clock support from the United States, and now, Canada.

The Toronto center is fully equipped with high-speed fiber connections and upstream connections to Tier-1 bandwidth providers, making for an unadulterated first step into international territory. The center is carrier-neutral, allowing customers to receive prioritized delivery, as well as providing an exceptional network and superior upkeep to Atlantic.Net’s large roster of Canadian customers, and international users alike. The building is operated by Cogeco, a billion dollar data center operator, which allows Atlantic.Net to employ natural resources, making the international data center an energy efficient and green facility.

As these centers attest, Atlantic.Net is expanding their reach for customers who want a secure, reliable data center with a native backing. “We chose Toronto and Dallas because both locations ensure that our customers have a domestic location to provide the highest-quality support,” explained Marty Puranik, Founder, President and CEO of Atlantic.Net.

In conjunction with the international center, the Dallas center is positioned in the heart of Dallas for stateside support for the international center. It is located at the Univision Tower, 2323 Bryan Street and boasts 4500 (kW) utility power capacity with 1450 (kW) UPS power capacity and 3890 (kW) generator power capacity. There is also an N-N+1 UPS redundancy and, N+1 cooling redundancy - all operated by Digital Realty Trust, a multi-billion dollar data center operator.

Atlantic.Net will continue to focus on international expansion to better service their global consumers. Now, the company currently has three open facilities, with plans to continue expansion to hot spots of the cloud ecosystem in North America, Latin America, Europe, and Asia-Pacific countries.

About Atlantic.Net
Atlantic.Netis a web hosting provider specializing in offering cloud server hosting, HIPAA compliant and hybrid hosting, private virtualization, and VPS hosting in the cloud. With a range of certifications and a SSAE 16 (SOC 1) TYPE II (Formerly SAS 70) audited data center that the company owns and operates, the company is also known for its reliability, as dictated by its 100 percent uptime service-level agreement (SLA). For more information, please visit www.atlantic.net.

- Business continuity provider meets stringent criteria to provide enhanced security controls for client data protection for healthcare and banking organizations -


COLLEGE STATION, Texas – Rentsys Recovery Services, a provider of comprehensive and integrated business continuity and disaster recovery solutions for healthcare providers, banks and companies using enterprise-wide solutions, has completed its Service Organization Controls 2 (SOC 2) audit,which identifies and evaluates potential risks associated with Rentsys’ information systems.

            Rentsys’ completion of the comprehensive audit between January and June 2014 demonstrates its commitment to providing its customers with the most secure technology and services available in today’s market. The audit’s principles test for internal security controls, availability of service, process integrity, confidentiality and privacy.

            Garland Heart Management Group, an independent auditing firm, conducted the audit and formally evaluated and rigorously tested Rentsys’ processes, procedures and information systems to ensure the company meets regulatory standards.

            “Regulatory requirements regarding data security and privacy have increased significantly in the last few years,” said Brad Garland, CEO of Garland Heart Management.

“Companies in highly regulated industries, such as healthcare, need to do business with vendors who are SOC 2 compliant in order to ensure their data is safe and protected.”

“The SOC 2 certification is among the highest industry standards for security and privacy,” said Walt Thomasson, managing director of Rentsys Recovery Services. “It’s the best assurance we can give our clients that our company has the necessary controls in place to protect their data and privacy.”


About Rentsys Recovery Services

Founded in 1995, College Station, Texas-based Rentsys Recovery Services is a provider of comprehensive disaster recovery and business continuity solutions for businesses ranging from small bank branches to large enterprise organizations. The company offers business continuity management software and professional planning services along with fully customizable and testable solutions, which include restored communications systems, mobile and onsite business recovery centers, data backup and recovery using the cloud and quick shipment of office technology. These solutions can be combined to provide organizations with the ability to fully maintain regular business functions during a disaster. For more information, please visitwww.rentsys.com.

About Garland Heart Management

Founded in 1981, Garland Heart Management provides a range of proactive compliance and security services that enable organizations to satisfy regulatory requirements. For more information, please visit garlandheart.com.

BASINGSTOKE – Thales has been awarded a 10-year contract to support computerised control system services at all but two of EDF Energy’s nuclear power stations in the United Kingdom. The Long Term Support contract, worth over £30m, was awarded by EDF Energy as part of their continuing commitment to securing the UK’s future energy generation requirements.

The extended safe operation of the nuclear generation fleet is an essential part of securing the UK’s energy future until the next generation of nuclear power stations comes on line.

The power stations’ Data Processing and Control Systems are high capital value assets that are technologically complex and critical to operations. Thales was selected by EDF Energy in part because of its 30 years’ experience of developing, managing and delivering data process and control systems into the nuclear industry. Thales is well known in the nuclear industry for its integration of holistic security systems and for its industrial cyber-security expertise.

Nigel Houlton, Head of Lifetime Programmes at EDF Energy, said: “EDF Energy's strategy is to extend the life of our existing nuclear powers stations where it is safe and economically viable to do so. The existing nuclear stations supply nearly 9GW of safe, reliable and low carbon electricity to the national grid and therefore have a vital role to play in maintaining the security of our electricity supply.”

Phil Naybour, Vice President, Secure Communications and Information Systems, Thales UK, said: “This long-term support contract will help to secure the immediate future of the UK’s energy requirements, by allowing EDF Energy to deliver on its plans to extend the safe operation of its nuclear power stations. This positive development is a result of a strong long-term partnership between Thales and EDF Energy. Together with the recent award of a separate contract to deliver new Deployable Communications and Information Systems, this demonstrates the confidence that EDF Energy has in Thales as a leading provider of support, communications and security services to the UK’s nuclear industry.”

Change and configuration auditing is essential for organisations that need PCI DSS says Netwrix

With recent PCI DSS (Payment Card Industry Data Security Standard) compliance incidents costing companies millions of pounds in fines and losses and inflicting damage to valuable brand reputations, Netwrix is urging organisations processing payment cards to follow six best practices to safeguard against a security incident.

Netwrix points to the recent eBay breach that forced the company to advise 145 million active users to change their passwords to avoid financial information loss, while the breach at US retailer Target resulted in 40 million stolen credit card numbers and compromised the personal information of more than 70 million customers.

To help organisations avoid such data breaches and their consequences, Netwrix recommends six essential rules around change and configuration auditing:

1) Separate Environments - Minimise your risks by reducing PCI scope within your systems and enforce separation of environments by continuously auditing access and changes to the systems where cardholder data is stored.

2) Audit Access Control - Ensure that permissions are adequate and access to sensitive data is limited only to people who need it. Change and configuration auditing can help by giving you precise information about the state of access rights and all changes to it, alerting you to critical issues and helping with investigation in the event of unauthorised access.

3) Audit Provisioning and De-Provisioning of Users - Organisations should establish control over user creations and removals. A comprehensive change and configuration auditing solution will provide daily and on-demand reports as well as real-time alerts on these critical modifications.

4) Audit of Privileged Users' Activities - A particular emphasis should be placed on changes made by administrative accounts: changes to user access rights, elevation of privileges, mistakenly changed permissions and other security related events. Daily and on-demand reports and real-time alerts provided by change auditing solutions will help organisations to stay secure.

5) Document Everything - You never know what part of your system activities or during what period you will be required to demonstrate to the auditor, so keep it all. In addition to a complete audit trail, some of the more advanced change and configuration auditing solutions allow you to record video of user activities on critical systems, along with metadata, and provide search and replay capabilities. A regular review of audit trails may also assist in preventing breaches before they occur.

6) Monitor and Test - Change and configuration auditing solutions will provide a complete audit trail with detailed information on access and changes with ‘who, what, where, and when' details, including after and before values for each event. This will simplify root-cause analysis and allow proactive prevention of malicious activities.

"Recent examples show that it is not enough to align your processes and policies with PCI DSS guidance," said Alex Vovk, President of Netwrix. "You must also establish mechanisms to verify these processes actually work and be able to prove that to all stakeholders: IT management, executives, and auditors. Essentially, change auditing is what makes your compliance efforts provable."

About Netwrix Corporation
Netwrix Corporation, the #1 provider of change and configuration auditing solutions, delivers complete visibility into who did what, when and where across the entire IT infrastructure. This streamlines compliance, strengthens security and simplifies root cause analysis.  Founded in 2006, Netwrix is ranked in the Top 100 US software companies in the Inc. 5000 and Deloitte Technology Fast 500. Netwrix software is used by 160,000 users worldwide. For more information, visit www.netwrix.com.

Etherios taps into the power of salesforce.com’s social, mobile and connected cloud technologies to help accelerate business transformation for companies using Service Cloud

Etherios, a division of Digi International and a Platinum Cloud Alliance Partner of salesforce.com, announced it is an inaugural member of the Salesforce Fullforce Masters Program which recognises partners with proven expertise delivering industry and cloud-specific services and solutions for customers.


Etherios was selected to join this elite program based on its proven expertise with Salesforce1 Service Cloud and history of delivering overwhelming success to its Salesforce customers coupled with its differentiated and comprehensive Internet of Things (IoT) solution offering. This combined offering enables organisations of all sizes to realise tangible business value by connecting their products, people and processes with the Salesforce1 Platform. The Fullforce Master Program recognises partners who have demonstrated the strongest capabilities so as to jointly provide customers with unparalleled success.

Comments on the News

  • “Becoming part of the Fullforce Master Program is a testament to our consultants’ knowledge and relentless focus on driving customer success,” said Mike Dannenfeldt, senior vice president of Etherios Solutions.
  • “Etherios is a leading partner in the Salesforce Cloud Alliance Program and I am very pleased to recognise it as holding a Fullforce Masters in Service Cloud,” said Dan Streetman, SVP of worldwide alliances and channels, salesforce.com.
  • “Etherios didn’t just help us deploy Service Cloud, it helped us transform our business,” said David Espindola, CIO Flexera Software.
  • Learn more about Salesforce Fullforce: http://blogs.salesforce.com/company/2014/02/salesforce-fullforce-program.html
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Using the Internet of Things to Deliver Effortless Customer Service with Service Cloud

Today’s customers are social, mobile and connected. The result is an unprecedented opportunity to engage customers 24/7 in a personalised way on every channel and on every device. And in today’s world, customers expect every service experience with a company to be one thing: effortless.

Enter the Internet of Things (IoT), a connected world, where companies are connecting their products with the people, processes and technology within their organisations. It’s about proactively identifying issues, resolving issues remotely when possible, and optimising field service technician deployments. By turning device and machine data into actionable intelligence in the Service Cloud you are able to deliver effortless service for customers.


About Etherios:

Etherios is a division of Digi International (DGII), a publicly traded company with over 600 employees in locations across North America, Europe and Asia serving a global customer base. Etherios is leading the Internet of Things (IoT) revolution by helping organisations connect products, people and processes. We are uniquely positioned as the only company providing a comprehensive connected solution encompassing advisory, wireless design and CRM services combined with Device Cloud, our award-winning platform-as-a-service. Our employees deliver unmatched business results and value as evidenced by a 9.9/10 customer satisfaction rating. Etherios is a strategic partner with some of the most recognised firms in the world and is a Platinum Cloud Alliance Partner of salesforce.com

For more information about Etherios, visit: www.etherios.com.

HEREFORD – Xytron Ltd, a leading data recovery services company, reports today that many consumers and businesses are attempting DIY retrieval of their data to failed media and physically opening the disk enclosure in non clean room conditions, thus compounding any potential recovery. Further to this it has been noted that the PCBs (Printed Circuit Board) are also being replaced in an attempt to gain access to data.

All magnetic storage media are manufactured in clean room conditions and to exacting tolerances, often less than 1 Micron tolerances. Opening the disk in standard room conditions will introduce airborne particulate into the drive. If the HDD is powered back up following the non clean room opening it will cause the heads to crash, that is scrape or damage the drive surface (platter(s)) and head stack assembly, which in extreme cases could render the data unrecoverable.

The PCB holds very specific information relating to the disk it is controlling, and so swapping or exchanging this will not help; in fact in some instances this could destroy any chances of data recovery completely, as the NV_RAM and or adaptive data could be written to the hard drive.

Why risk it?

The internet is a huge resource and a wonderful place for information and knowledge, however there has to be a caveat applied here, where or how can you qualify, what information is correct and from a trustworthy source? Anecdotal evidence should not be applied, here are just a few dangerous suggestions found online that should NOT be applied;

  1. Open hard disk up
  2. Replace PCB
  3. Bang or knock drive
  4. Format or system restore
  5. Place in freezer
  6. Download software from the internet
  7. Let friends or colleagues investigate

With 10 years and thousands of procedures carried out, Xytron has the skills and the engineers to attempt the very complex work of data retrieval which includes physical work inside the clean room, electronic failure, firmware failure and logical failure; in all instances the firm has the equipment and knowledge to tackle data failures professionally.

“The process at Xytron is; diagnosis, this establishes whether the media has logical, firmware, physical and or electronic failure”, comments Richard Cuthbertson head technician at Xytron, “from here the device is moved to the relevant department for the next stage, such as the clean room if the HSA (head stack assembly) has failed and the disk has physical issues, the hot air station for electronic work, and a recovery station for firmware and logical issues, following this work a write blocking full bit by bit clone is made of the device, it is this image that the engineers work with to retrieve the data”.

The final part of the process is to email the client our IntegriCheck software which is a folder and file listing of recovered data; this allows the client to check all information has been retrieved.

Here are a few key points from Xytron services;

1. 10 years successful trading

2. Tens of thousands of cases handled

3. In house clean room

4. No outsourcing of any cases

5. Free to join partner programme

6. Huge inventory of parts stock

7. Satisfied testimonial database

8. Have seen your issue and dealt with it successfully

9. Data held securely and promptly erased securely following the case

About Xytron Ltd.

Xytron data recovery is a provider of professional IT services, servicing consumers, organizations, SOHO and corporate retrieving inaccessible data from a variety of media such as disks, drives, USB pen, SSD and all backup devices, established in 2004 with an in house clean room facility, further information can be found here: http://www.xytron.co.uk

Further Contacts:



COLORADO SPRINGS, Colo.While there are many options for backing up and recovering data, an increasing number of businesses are turning to backup appliances as opposed to implementing a “bundle,” or a collection of software and hardware. With so many options, STORServer®, a leading provider of proven data backup solutions, is offering expert insight into the five features enterprise backup appliance users cannot go without.

In its new guide, “How to choose an enterprise backup appliance,” STORServer dives into the backup appliance selection process, offering insight on hardware and software considerations, key features, manufacturer support criteria and more.

“Not all backup appliances—enterprise or small office—are the same,” said John Pearring, vice president of STORServer. “Customers must choose wisely based on the parameters we’ve shared in order to get the best cost, solution and protection for their data.”

Features explored in the guide include:

  1. Source and target deduplication
  2. Disaster recovery replication
  3. Virtualization
  4. Console views
  5. Cloud support

Powered now by CommVault® Simpana, along with IBM® Tivoli® Storage Manager, STORServer Appliances offer a scalable range of enterprise backup appliances, smooth transition to the latest backup software versions and upgrade or consulting services that solve today’s data protection, discovery and content access challenges.

STORServer Backup Appliances are proven solutions developed, built and tested by industry experts. STORServer staff and resellers specialize in automated and simplified technology appliances around everything in the data protection arena.

STORServer provides every customer the opportunity to try out a backup appliance risk-free with its 30-day money back guarantee.

For more information on STORServer’s line of data backup solutions, visithttp://www.storserver.com. To access the guide, visit http://www.storserver.com/choose-enterprise-backup-appliance-infographic/.


BURLINGTON, Wash. – RSA has now completed The Complete Guide to Cleaning and Restoration, a comprehensive textbook for its restoration, cleaning and remediation classroom courses.

A successor to the New Guide to Restorative Drying published in 2006, the new 600-page full-color book covers all courses offered by RSA. This includes courses in trauma scene cleanup, water restoration and applied structural drying, upholstery cleaning, fire and smoke restoration, odor control, microbial remediation, and carpet cleaning.

Extensively peer-reviewed by industry experts before publication, the book will be provided to all paid class participants, a valuable bonus. Participants in the July 31 Trauma Class will be the first to use it, then it will be rolled out to all other RSA classroom courses over the next couple of months.

“The Complete Guide is a summary of everything we’ve learned in the past 40 years about cleaning, restoring and remediation,” notes Kevin Fisher, Legend Brands Technical Education Manager. “We decided to make the entire book available to every class to show our commitment to the professionalism and growth of our industry.”

The original restorative drying book, first published by Dri-Eaz in the 1980s, was written by Dri-Eaz Founder Claude Blackburn and Dri-Eaz education staff. In 2006 the book was updated and expanded quickly became the standard reference for the restorative drying industry. In 2009, Purdue University selected the New Guide to Restorative Drying to be one of the textbooks for its newly established disaster restoration and reconstruction program.

“The Complete Guide is the definitive collection of RSA expertise,” says John Ormsby, president of Dri-Eaz Products. “It stands alone as the premier guide for today’s restoration, remediation and cleaning challenges.”

For more information about The Complete Guide and RSA’s course offerings, visit www.restorationsciencesacademy.com

About RSA

Restoration Sciences Academy provides real-world restoration training in dynamic and engaging learning environments taught by industry experts. RSA offers both classroom-based training courses and online courses. RSA courses teach proven techniques that help restorers work more efficiently and grow their businesses.

Pioneering technology services company, telent Technology Services Ltd, has increased its IT security capability by acquiring a 25% stake in CNS Group, the London-based information assurance and cyber security specialists.

IT Security is an increasingly critical component of services provided across the telent portfolio of service solutions, including Blue Light, Rail, Business and Traffic.

CNS will continue to be run and managed as a separate entity but the two organisations will work closely together.

"This deal is strategically beneficial to both telent and CNS, and enables us to build solutions bringing together telent's scale and ability to deliver end-to-end ICT solutions with CNS's specialist IT security and information assurance capabilities. In addition, this also provides new opportunities for both parties across our combined customer markets, some of which have already been identified and are being jointly developed together," said Chris Metcalfe, Managing Director of telent Technology Solutions.

CNS was established in 1999 and its customers range from FTSE 100 and larger public sector organisations to the SME sector.

CEO of CNS Group, Kevin Dowd, commented: "We are an ambitious firm and we're keen to put this strategic investment to good use, enhancing our customer offering, growing CNS and taking the company to the next level. We'll be looking at better ways of delivering our services, investing in our delivery platform and developing more offerings to sit alongside our existing proprietary technology."

Dowd continued: "Our association with telent will also mean that we can target bigger deals and we're aiming to improve our market share in this sector."

For more information, please visit: www.telent.com.

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