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Volume 27, Issue 3

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Press Releases

Press Releases (1359)

NEW YORK, N.Y. – While many services provided to disaster survivors may vary depending upon the type and size of the disaster, there is one type of service the Red Cross always brings to those in crisis: emotional support.

Since the days after Hurricane Sandy made landfall on October 29, Red Cross Spiritual Care Teams have provided the Spiritual Care Services of presence, words of comfort, hope and prayer to people affected by the disaster. Red Cross clients and the family of loved ones who have faced profound loss, sometimes including the death or a spouse or loved one, can open up to Spiritual Care Team members about how this trauma has affected them and their spirituality.

Team members are ordained, licensed or commissioned by a religious authority to function in the specialized ministry of care or equivalent chaplaincy training.

Matthew Cobb, a Red Cross Spiritual Team member on the Hurricane Sandy operation in New York from Manhattan, Kansas, believed that his specialized training helps him understand religious backgrounds and cultural sensitivities, but he sometimes cannot reach everyone straight away. Here are six steps that all people can take to provide emotional support to people feeling loss and desperation:

1. Check the person’s breathing. Encouraging deep breaths can reduce anxiety and panic and allows survivors to begin getting in touch with their emotions. “When you’re connected to your breath, you can get in touch with your true emotions and begin getting it out through expression,” Cobb said.

2. Make sure the person is drinking plenty of water. Even if a storm survivor says he or she is not thirsty, chemicals in the brain are released during times of acute stress and anxiety that make people thirsty or dehydrated. The pause required to take a sip of water can lower the breath and help a person in an emotional state begin to refocus.

3. Pass the tissues. “Offering tissues to someone in distress lets them know that you recognize something is broken and that the expression of that is natural,” Cobb said.

4. Hugging and contact allows a shocked and grieving person to feel they can collapse. By being close to someone physically, his or her breath can begin to move from shallow and anxious to be on pace with the steady and deep breaths of the person of support.

5. Be accepting of thanks. “When someone in anguish thanks you for being there, you can know that appreciation means that he or she is moving out of imminent emotional distress,” Cobb said. Receiving these thanks fully and graciously lets the victim feel reciprocal of your service.

6. Look for early signs of acceptance. “When someone asks you to keep them in your thoughts or prayers, it signals that they are aware that this is a tough situation,” Cobb said. “While it will be hard, he or she is recognizing that there will be an end with your emotional support.”

While emotional support is Cobb and other members of the Spiritual Care Team’s specialty, many Red Cross workers bring this type of relief to everyone they serve. While Spiritual Team Members are trained to know the right words to say to people facing severe loss, the presence of a Red Cross worker can often be a sign of support to those trying to move on after a disaster.

“Just being there is so important, even before you say something,” Cobb said.

New facility delivers a truly redundant 100% uptime solution for enterprise-level colocation

Dallas – DataBank Holdings, Ltd., a leading custom data center and colocation provider based in Dallas, announced today the company’s latest facility will be completed on schedule. The facility, located in Richardson, TX, will be commissioned in January and ready for customer move-in. Space in the new facility is currently being contracted by current customers looking for diverse locations, as well as new prospects that are seeking a zero-downtime solution for their critical IT deployments.

The facility features the latest technologies to deliver premium environment, redundant high-density power and network connectivity. DataBank currently operates data center facilities totaling over 130,000 square feet of usable data center space in their Downtown Dallas headquarters. The data centers which are housed in the ultra-secure former Federal Reserve Bank of Dallas, have rich Telecom carrier access to 27 different network providers. The new North Dallas facility will be able to leverage that abundance of network access through DataBank’s proprietary 4-node fiber ring which was put in place to facilitate inter-connection to those carriers via a simple cross-connect.

The new facility has been configured to be deployed in four 10,000+ raised floor ‘Pod’ configurations. This allows DataBank to deliver the company’s premium build-to-suit customized space options which can be directed to meet a customer’s specific regulatory requirements. The facility is powered by 20MW of utility power (configured in dual 10MW feeds) delivering DataBank’s true 2N A/B power which allow for a real 100% uptime platform for critical infrastructure and applications.

In addition to robust power, DataBank has also employed a highly-efficient redundant-loop chilled water system, which is anchored by high-efficiency perimeter cooling units. The units selected to offer higher peak-cooling while maximizing the advantage of DataBank’s large return-air plenum. With the combined benefit, DataBank will be able to deliver unsurpassed efficiency and configurability for a variety of customer deployments.

“This facility offers a unique choice for businesses interested in a premium data center option within the attractive North Dallas technology corridor,” said Jerry Blair, DataBank founder & VP of Sales. “Our solid reputation for delivering top-tier service and support has resulted in very strong demand for us to expand our presence, here in the region. The new facility represents a commitment by DataBank to provide the best option for Enterprise and Cloud computing clients who have zero-tolerance for downtime.”

To learn more about DataBank, facilities, compliance standards, and the company’s complete suite of service solutions, please visit the corporate website at www.databank.com.

About DataBank
DataBank is a leading provider of enterprise-class data center services which are aimed at providing customers with a 100% uptime availability of their data, applications, and infrastructure. DataBank’s managed data center services are anchored in our world-class facilities, a multi-homed internet access hub, and a multi-terabyte storage area network. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance, and allow them to focus on their core business objectives. For additional information on DataBank, please visit www.databank.com or call 1(800) 840-7533.

BOXBOROUGH, MA – December 5, 2012Egenera, a pioneer in physical, virtual and cloud management and automation, today announced the acquisition of Fort Technologies, a cloud lifecycle software provider based in Dublin, Ireland. The acquisition enables Egenera to bring Fort’s innovative management capabilities to its PAN Cloud Director software providing customers a means to design and deliver enterprise-class cloud services. The deal also expands Egenera’s sales footprint, partner network and customer base in EMEA. The Fort Technologies personnel have been fully integrated into Egenera’s Cloud Products Group and Fort’s CEO, Gerry Murray, will head Egenera’s EMEA operations.

“The acquisition allows us to help our customers move to the cloud faster and create more enterprise-class, resilient and secure clouds,” said Pete Manca, CEO of Egenera. “Fort Technologies’ distinctive approach to cloud management turns the design, deployment and management of IT services into a simple drag and drop exercise. This enables service providers and enterprises alike to grow and succeed in the cloud.”

Unlike other cloud management products, Egenera’s PAN Cloud Director software allows organizations to turn any infrastructure – not just virtualized servers – into reliable, scalable and elastic cloud resources. Advantages of the platform include:

  • Choice – Create clouds that consist of bare metal physical or virtual servers or a mix of the two environments.
  • Ease of Use – Through the service catalog and drag and drop palette, the product makes designing cloud a simple, fast and intuitive exercise.
  • Openness – With the Egenera solution, organizations can use any server, storage, switch, application, hypervisor, and operating systems that they need – at the same time, and all without any vendor lock-in.
  • Resiliency – The software allows users to dial in their required service levels, guaranteeing cloud services automatically meet the security, performance and availability requirements.
  • Flexibility – The software enables organizations to build new and highly differentiated cloud services such as Disaster Recovery as a Service (DRaaS) and Metal as a Service (MaaS) clouds.
  • Control – With integrated pricing and reporting capabilities, PAN Cloud Director provides real time billing and monitoring for cloud chargeback or showback.
  • Efficiency – Provides service providers a means to commercialize and resellers the ability to quickly deliver highly customized cloud services to their customers.

“Egenera and Fort share a common vision for providing frictionless and reliable IT services in the era of cloud,” said Gerry Murray, CEO of Fort Technologies. “I am excited about Fort joining forces with Egenera and expect our joint customer bases will each benefit as we invest to bring greater choice, flexibility, simplicity and reliability to cloud computing.”

The solution is designed for both private and public cloud deployments.  The software benefits users by reducing IT complexity and making it simple to design, consume, track, manage and protect services running in a cloud environment.

“With the ever-increasing complexity of applications entering our private customer cloud, the management of the underlying infrastructure and services is extremely important. Ease of use and automation will increasingly become a critical factor for our success,” said John Fitzgerald, managing director of Interactive Network Communications GmbH. “For us as a service provider, Egenera PAN Manager and PAN Cloud Director are products with the potential to significantly reduce our operating costs and dramatically shorten the time-to-market for our services.”

Release date:
December 1, 2012
Release Number:
032

WINDSOR, Conn. - Some survivors of Hurricane Sandy are discovering that getting turned down for a low-interest disaster loan from the U.S. Small Business Administration may lead to other forms of assistance.

"In most cases, referral to these resources is automatic if SBA rejects your loan application," said Federal Coordinating Officer Albert Lewis of the Federal Emergency Management Agency. "But applicants who don't return their applications to SBA close the door on these resources."

Many survivors receive a loan package from SBA after they register for assistance with FEMA. While SBA's low-interest disaster loans represent the major source of federal funding for recovery, the application itself may open the door to other grant programs. People who do not qualify for a loan may be eligible for grants from FEMA.

Federal grants cover necessary expenses and serious needs, including:

    Disaster-related medical and dental expenses
    Disaster-related funeral and burial expenses
    Disaster-related car repair expenses
    Clothing and household items, such as room furnishings and appliances
    Tools required for work
    Computers and schoolbooks required for education
    Oil and gas for heating furnaces
    Moving and storage expenses related to the disaster

The deadline to complete an SBA application for a low-interest disaster loan is Dec. 31.

The SBA offers online applications through its Electronic Loan Application site at https://DisasterLoan.SBA.gov/ela. Survivors can call the SBA's Disaster Assistance Customer Service Center at 800-659-2955, or visit the SBA's website at www.SBA.gov/sandy.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362. For TTY, call 800-462-7585.

The U.S. Small Business Administration (SBA) is the federal government's primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private, nonprofit organizations fund repairs or rebuilding efforts and covers the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Release date:
November 30, 2012
Release Number:
RIV-12-033

Hurricane Season Ends, but Preparedness is Year Round

ATLANTA – Today marks the end of the 2012 Atlantic Hurricane Season, but disasters aren’t limited to hurricanes or a specific time of year.  Emergencies can happen anytime, anywhere, and it’s important to be prepared year round.

“While today is the end of an active hurricane season, it serves as an important reminder of just how critical it is for all of us to be prepared so that we can protect our families, homes, businesses and communities from the potentially devastating effects of a disaster,” said Phil May, Federal Emergency Management Agency Region IV Administrator. “There are some simple steps we should all take, such as make a family communications plan and put together a disaster supplies kit, which will help keep us safe when we’re faced with an emergency.”

Emergencies can range from natural disasters such as flooding, tornadoes and hurricanes, to events such as power outages. Visit www.Ready.gov to learn about different hazards, and how to prepare for them.

Here are a few tips to help you get ready:

    Most communities may be impacted by several types of hazards during a lifetime--be informed about the hazards that exist in your area.
    When tailoring your family communications plan, consider working with others to create networks of neighbors, relatives, friends and co-workers who will assist each other in an emergency.
    Among the items in your basic disaster supplies kit, include enough food for at least three days, and one gallon of water per person per day.
    Since you can’t predict where you will be for disasters, it’s important to have plans and supplies for the locations you and your household go to regularly.
    Flooding is the most common and costly natural disaster, but standard homeowners insurance doesn't cover flooding. To protect your property, consider getting flood insurance through the National Flood Insurance Program.
    Check out opportunities to get involved  in programs and activities to make your family, home and community safer from risks and threats.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

CROSBY, TX - November 29, 2012 - Abletek, a leading provider in unified communications, announced today that the company is helping customers take advantage of a large tax-break for small to mid-sized businesses with Internal Revenue Code (IRC) Section 179. Section 179 of the IRS tax code allows businesses to deduct the full purchase price of qualifying equipment and/or software purchased or financed during the tax year. That means that if a business owner buys (or leases) a piece of qualifying equipment, he can deduct the full purchase price from his gross income. Essentially, it's an incentive created by the U.S. government to encourage businesses to buy new equipment and invest in their companies.

The recession has taken a toll on many businesses and this program provides a means for business owners to access much needed savings on major purchases of technology equipment, software or business phone systems. If business owners act by December 31st, 2012 they can write-off the entire purchase price of qualifying phone systems in the first year up to $139,000. While every transaction is different and tax professionals should be consulted on specific situations, the potential rewards of this program have nudged many business owners to invest in the technolgy they need to gain a competitive advantage for 2013. This year, Section 179 also extends to cover off-the-shelf software purchases in addition to traditional equipment. Many business owners have installed new business phone systems as a result of this addition to the tax code, because recent breakthroughs in unified communications are enabling businesses to collaborate better, faster and more efficiently with one another.

"We were stunned to find out that so many of our customers had not yet heard of Section 179," commented Bill Parker, President of Abletek. "We may specialize in delivering technology solutions to our customers, but we treat our customers like partners. When we find something as powerful as this program we have always considered it to be our duty to share this information to our customers. Our goal is to introduce our customers to technology that not only enhances their productivity, but more importantly increases their bottom-line. That approach has contributed largely to our success over the years and we plan on continuing to serve our customers in a proactive manner for years to come."

Abletek is not your typical IT & communications company. We are a TECHNOLOGY SOLUTION PROVIDER and we care deeply about helping you maximize your productivity through effective Managed Services (MSP), IT, communications and related business technology solutions, and while a lot of companies may talk about increasing your productivity, Abletek actually delivers.


ABLETEK will remove the burden of managing your network and communications infrastructures by providing everything needed to  maintain your servers, workstations, laptops, Pocket PCs/PDA/Treo, Switches, Routers, Email, Printers, VoIP, SIP, Digital & Analog Communications systems and more.  Leverage our team of dedicated professionals and proven  technology  management  resources  to:  CONTROL & REDUCE YOUR COSTS.

For more information on Abletek, call (713) 455.1888 or visit www.abletek.com.

For Immediate Release

Toronto, Canada

eBRP Solutions and BCM Central Form Partnership

Award-winning eBRP Solutions and BCM Central have entered into a partnership to mutually enhance their capabilities to deploy leading-edge Business Continuity software and services to their clients.

“We see this as a positive addition for all concerned.” stated eBRP Director David Gray, “BCM Central, eBRP and our mutual Customers all gain opportunity and benefits. With their experience and market presence in Australia, we believe that partnering with BCM Central and its founder, Shawn Brown, aligns nicely with eBRP’s commitment to its Customers.”

The partnership covers Australia and New Zealand with a road map to into Asia and other parts of the globe as BCM Central expands its operations. BCM Central will leverage eBRP’s SaaS-based Business Continuity Management software to enhance its ability to provide BCM as a managed service to its customers – the first BCM Managed Service offering in Australia and New Zealand.

About eBRP: eBRP Solutions Network, Inc., founded in 2002, offers an award-winning, web-based and fully integrated set of Business Continuity Management software tools that address the entire BCM lifecycle. eBRP’s flagship product, eBRP Suite, serves the Fortune 500 and other large organizations , while eZ-PLANNER, its rapidly-growing SaaS-based toolset, addresses the immediate needs of medium and smaller business organizations. For more information, visit www.eBRP.net , or www.eZ-PLANNER.com , or contact them at info@eBRP.net

About BCM Central: Founded in 2012, BCM Central offers managed services in which they implement and administer Continuity Management (BCM) Programs on the behalf of their customers. BCM Central’s experts ensure customer programs remain effective and under control, while adapting to change with their organizations. With BCM Central in place, customers’ staff can focus on continuous quality improvement initiatives to achieve organizational resilience. For more information, visit www.BCMCentral.com, or contact them at +61415505515

For additional information contact:

Jim Mitchell, Director, eBRP Solutions

Jim.Mitchell@eBRP.net

(905) 677-0404

LITTLE ROCK, Ark. — Windstream Hosted Solutions, one of the nation's premier providers of enterprise-class managed hosting solutions, today announced the opening of a new Mid-Atlantic data center in McLean, Va.

The new enterprise-class Windstream data center is 65,000 square feet with 45,000 square feet of raised floor space, and is capable of meeting the most stringent, around-the-clock requirements of businesses today.   The data center was designed to meet the growing demand for cloud-based and dedicated managed services, underscoring Windstream’s commitment to its nationwide customer base.

The McLean data center joins Windstream Hosted Solutions’ nationwide inventory of data centers, geographically dispersed through the U.S. to better serve its enterprise customers. Windstream opened a state of the art data center in Little Rock, Ark. earlier this year.

Designed with 2N power distribution and parallel multi-module uninterruptable power supplies (UPS), Windstream Hosted Solutions’ new data center ensures that companies have access to their servers, applications and data at all times. Whether a business chooses colocation, dedicated server, managed services, cloud computing or disaster recovery solutions, Windstream’s data centers deliver the highest level of security, safety, redundancy, reliability, scalability and technology.

Additionally, Windstream Hosted Solutions’ robust cloud computing solutions dramatically improve the efficiency and availability of IT resources and applications in organizations, allowing companies to rapidly deploy capacity without capital investments so they can reshape their environment on demand.

The Windstream McLean data center features a full array of benefits, including:

• Fully 2N A-side and B-side power distribution design with automated failover between electrical systems
• Up to 2000kVa of day 1 utility capacity scalable to 9,000kVA
• Connection to multiple Windstream core POP sites via redundant OC-192 10Gbps circuits with no single point of failure
• Fully redundant core network gear within the data center 
• Onsite Network Operations Center (NOC), fully staffed 24 x 7 x 365, providing facilities and network monitoring, security, technical and remote-hands support
• High level of security controls including: card access system, electronic verification by Windstream Hosted Solutions personnel, biometric identity access system and video surveillance

“More than ever, organizations require the assurance that their data and infrastructure is secure, regardless of whether they are in the private or public sector,” said Kip Turco, Windstream senior vice president of data center operations. “This is especially true for those businesses that have chosen to locate some or all of their operations in the cloud.  Like all of our advanced data centers, the McLean facility is specifically designed to meet those needs and to grow with our customers’ constantly changing requirements.”

For more information about Windstream Hosted Solutions, visitwww.windstreambusiness.com.

About Windstream

Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. For more information, visit www.windstream.com.

WINNIPEG, Manitoba -- Android app developers wanting to add push notifications to their apps have so far faced a daunting learning curve and significant expense. With the introduction today of AirBop.com, Android app developers can add push notifications to their apps while reducing both development costs and time-to-market, as well as investment in infrastructure.

AirBop is the first commercially available PaaS (platform as a service) application server for Google Cloud Messaging (GCM) that provides a full bare-metal GCM implementation. With AirBop, Android app developers have 100% control over their push notification integration. They also benefit from a fully managed server stack complete with online messaging tools and device targeting features.

"With AirBop, app developers have the freedom to incorporate any client side approach that they need. Whether they need to push 'tickle notifications' or broadcast a full 4k marketing payload, AirBop can handle it for hundreds of millions of devices," says AirBop president Colin Adams. "We manage the user/device registrations and provide the tools needed to push messages down to them - then we get out of the programmer's way."

AirBop is built on a high-performance server stack that was designed for reliability and scalability. It can adjust instantly for load, has continuous data protection, and can scale to handle billions of Android devices. Multiple external monitoring services help ensure quality of service.

All AirBop plans include unlimited push messages, while pricing ranges from $0.002 to $0.01 per managed user/device depending on features. Professional features include message scheduling as well as language, country and state targeting. Advanced features like a REST messaging API and street address radius geo-targeting are also available.

Android app developers can learn more at http://www.airbop.com where they can also sign up for a free account that includes 1,000 managed devices to help them get started without cost or risk.

BOXBOROUGH, MA Egenera, a pioneer in physical, virtual and cloud management and automation software, today announced American Capital Ltd. (Nasdaq: ACAS) has selected and deployed Egenera’s PAN Manager software on HP BladeSystem.

As one of the largest U.S. publicly traded alternative asset managers, American Capital’s IT infrastructure must be agile, reliable and secure to support both the company and its clients’ IT services. To meet these demands, as well as its financial regulatory requirements, American Capital chose to partner with Egenera. The partnership will provide American Capital with a comprehensive IT management and business continuity solution that not only lowers costs by 20 percent, but also strengthens their IT service levels.

“For American Capital, we understood that keeping mission critical IT services running at all times is extremely important,” said Jim Bandanza, Chief Operating Officer of Egenera. “By simplifying its IT infrastructure and leveraging the automated recovery processes in PAN Manager, American Capital is now able to deliver a more secure and reliable private cloud infrastructure on which to host its mission critical applications and keep American Capital up and running.”

American Capital plans to use Egenera’s PAN Manager to manage approximately 400 servers. The combination of PAN Manager on HP BladeSystem delivers an integrated hardware and software solution that allows IT managers at American Capital to provide more efficient use of IT resources, reduce operational costs by 50 percent and decrease disaster recovery times by half. As a result of deploying PAN Manager, American Capital has seen approximately $1 million in savings all while improving the recoverability for their mission critical IT.

“With Egenera’s software, I’ve ensured my team can rapidly deploy new IT services as well as streamline ongoing operations,” said Kim Jacques, Chief Information Officer of American Capital. “Not only does the software save time and increase productivity, it also has reduced our operational costs associated with recovery. With one simple click, the servers are up and running and no time or data is lost, which is key in the financial industry. Our partnership with Egenera was a smart decision.”

About Egenera

Converge. Unify. Simplify. That’s how Egenera brings confidence to the cloud. The company’s industry leading cloud and data center infrastructure management software, Egenera PAN Cloud Director® and PAN Manager®, provide a simple yet powerful way to quickly design, deploy and manage IT services while guaranteeing those cloud services automatically meet the security, performance and availability levels required by the business.  Headquartered in Boxborough, Mass., Egenera has thousands of production installations globally, including premier enterprise data centers, service providers and government agencies. For more information on the company, please visit egenera.com.  Follow Egenera on Twitter, LinkedIn and Facebook.